3G data connection not working for IE Opera and Email - Touch HD General

Hi,
I have got a weird problem. I cannot surf the web using IE and opera on my HTC HD or sync emails. althrough the WAP does work with the opera, (haven't try it with IE)
Other applications are working with the 3G data connection e.g skype, AGE phone mobile 2 and facebook.
the last thing I remembered doing was connecting to a wifi network at a family home.
Is there a setting to tell IE or opera which data connction to use?
cheers
Jim

Hi arowana88,
I would advise you try checking whether any changes have been set to your phones Proxy Settings.
Go to Start | Settings | Connections | Connections. Under the 3G Data Connection heading of your ISP, click the 'Set up my proxy server' link. Make sure that the option titled "This network uses a proxy server to connect to the Internet" is unticked - you only need to do this if you have problems accessing certain things like email or https (secure) websites.
If this makes no difference, then you can try to hard reset your device.
Hope that helps you out.
Regards.

Related

Data use to connect to GPRS

I have been running SPB GPRS Monitor to assess email programs. What I just noticed tonight is that it takes 30-40KB to connect to GPRS. I can't readily tell if T-Mobile is charging me for that data.
I had my GPRS connection set for Always on. A problem with always on, or for that matter autofetch on email, is that every time the device loses its Edge or GPRS connection, then regains it, there is around a 35K data use, at least according to SPB GPRS Monitor.
Does anyone know of a GPRS toggle program?
SPB
Of course, SPB GPRS monitor has a toggle. There is a feature I didn't know about because I had the popup turned off.
24 hours later, my phone used over 400KB connecting to GPRS. Turning GPRS on uses over 30KB, and if the phone connection is lost (which happens frequently in my home and office) it is usually over 10KB to reconnect.
Meanwhile I looked at my bill, and T-Mobile billed me for less data than SPB says I used, so perhaps T-Mobile isn't including the time spent connecting to the network. On the other hand, there was one day where T-Mo said I used over 1.5 MB and SPB says I used less than 1.1, a large discrepancy.
Are you able to recive your mails thru the GPRS connection? I have to use a proxy server for the GPRS to work, but I can't get new mails thru this GPRS connection with proxy. (using build in messaging application)
I can get new mails when using WiFi...
Can you change any settings to allow mail download over GPRS, thur proxy...?
thanks
CIAO!
VOODOOS!L
I do receive mail
I don't use a proxy server but have T-Mobile settings. Can you browse the web on GPRS? You need the settings for your carrier.
Yes I can browse the web, but for that I need to set the proxy server and server port explicitly within Opera 8.60
Within the GPRS connection I activated the checkbox to use a proxy server and set al settings correctly, still the messaging application don't want to use the GPRS connection. MSN doesn't work over the GPRS neighter.
At the messaging account settings, within the advanced settings I only can select as 'Connect to' -> 'The internet' or 'Work', but not my GPRS connection.
What is your setting for the connection within the advanced settings of you messaging account?
Thanks
VOODOOS!L said:
Yes I can browse the web, but for that I need to set the proxy server and server port explicitly within Opera 8.60
Within the GPRS connection I activated the checkbox to use a proxy server and set al settings correctly, still the messaging application don't want to use the GPRS connection. MSN doesn't work over the GPRS neighter.
At the messaging account settings, within the advanced settings I only can select as 'Connect to' -> 'The internet' or 'Work', but not my GPRS connection.
What is your setting for the connection within the advanced settings of you messaging account?
Thanks
Click to expand...
Click to collapse
I have the standard APN=internet2.voicestream.com setting, which is automatically inserted by the T-Mo customization in the 2.26 ROM (I have another thread on this). You might solve your problem with this extensive thread:
http://forum.xda-developers.com/viewtopic.php?t=20428&highlight=internet2+voicestream
Meanwhile, this is a thread about GPRS data use, not about solving GPRS problems.
I am by Base and everything works fine without a proxy. Here are the settings taken from their website :
BASE Data (Internet over GPRS) instellingen
APN: gprs.base.be
User name : base
Password: base
DNS servers: dynamic
SMTP Relay (Optional): mail.internetmail.be
http://www.base.be/BASE/nl/Home/Producten/Diensten/Mobile_Data/page.aspx/1915
You shoul NOT use the settings for Wap over Gprs! You should use Internet over Gprs settings.
Lio said:
I am by Base and everything works fine without a proxy. Here are the settings taken from their website :
BASE Data (Internet over GPRS) instellingen
APN: gprs.base.be
User name : base
Password: base
DNS servers: dynamic
SMTP Relay (Optional): mail.internetmail.be
http://www.base.be/BASE/nl/Home/Producten/Diensten/Mobile_Data/page.aspx/1915
You shoul NOT use the settings for Wap over Gprs! You should use Internet over Gprs settings.
Click to expand...
Click to collapse
Thanks for that, actually, I'm using Base I-mode (7€/20MB = 0,35€/MB) instead of the real GPRS option (2,5€/MB)
But for I-mode on a Windows Mobile phone, you need to use a specific proxy, else it won't work
So in fact, this GPRS is not really supported by Base, and that's why I can't ask Base for a solution
i will take a look at the mentioned link, thanks anyway!!
CIAO!
VOODOOS!L
Yeah, I read about the I-mode hack.
Instead I went for "BASE Data Access+"
5€ for 10MB and then 2,50€/MB.
Terribly sorry about hijacking this thread
Data use
I've now tested this further. "Normal" turning on the GPRS when the phone connection has been lost requires 40KB of data flow, according to SPB GPRS Monitor. This turns out to be most of the data I'm using, just connecting ten or so times per day, that is, connecting requires 500KB of data when I am in a place where I lose my connection frequently.
It is still mysterious why email takes so much data, too. With ten messages existing on the server, all having been read, to delete two takes 40KB of data. Sending a 2KB message usually takes 10KB. Why the overhead? (I keep my server mostly clean, just unanswered emails on it).

Windows mobile apps don't connect to internet

I have a Vodafone branded X1 which I'm using with my T-Mobile sim. I have gone into the registry and unlocked the default connections (My ISP and WEB) and changed them to work with T-Mobile.
Opera, panels, IE and comm manager connect fine.
Messaging (Email), Windows Live, and Messenger all say they cannot connect (It doesn't even look like they try and connect)
It appears they have been set to only work with Vodafone's default settings, is there anywhere i can modify to make these work?
when you edited WEB and My ISP did you untick the connect to internet via proxy option? but leave this connection connects to internet checked
hotmail etc is working on my phone and the only changes i've made are the ones i gave you on the other thread, except I'm on o2.
Yep, I did all that and I still get problems, the message I get from Windows Live is "Windows Live was unable to establish an Internet connection. Please check your Internet settings and make sure that you have access to data services under your billing plan. If you need help, please contact your mobile service provider."
It doesn't even try to use the My ISP or WEB connections before it shows that message.
...
i had a similiar problem where only opera connected and not msn.
I removed all connections completely (do not only edit them) and restart and recreate.
then it started to work again..
ried removing all the connections completely and I still get the same issues with mail and messenger.
It looks to me like they aren't even trying to look for, or establish a connection before throwing the error
that's exactly how it looked to me, when I was trying to fix it last night. then it all fell into place. it almost looked like it new it wasn't going to work and couldn't be bothered trying! I think the last thing I did was disable connecting by proxy on the WEB connection.
I promise you it is something wrong with your settings and not with Live or Messaging.
I've tried everything I think I can with the connection settings, can you list your settings please eyebeebe?
I assume you're using these settings:
GPRS APN address: general.t-mobile.uk
Gateway (IP) address :149.254.1.10 (alt: 149.254.201.132)
Username : user (alt: wapuser)
Password: wap
Session type: Continuous / permanent
Port number: 8080 (alt: 9201)
Authentication: Normal
Is your Artemis on T-mobile? Can you mirror it's settings? For example you made need to connect via proxy and enter the Gateway IP address as above if you haven't already.
If you've done that already send me a PM and we can go through my settings on MSN...

t-mobile proxy settings wont change

I'm trying to change the t-mobile proxy settings in the connections settings because it keeps crashing the opera browser when i visit https secured websites, messenger and so on.
I unchecked the box next to "This network uses a proxy server to connect to the internet". But i noticed it doesnt change it and when i go back to the proxy settings, i find its still checked. Has anyone else experienced this? Is this a bug or is there some kinda lock preventing it from being changed? and how do i change it?
ideas? tips? pls?
you on t-mobile usa? bc i have those settings
Tmo USA has been switching its EDGE networks over to a new server. You can now point the modem to epc.tmobile.com (not the old wap.voicestream.com) and no longer need to use any proxy.
However WinMo is a bit flaky in how it configures multiple connections, especially with how it resets the proxy settings. From Start > Settings > Connections Tab > Connections > Advanced > Select Networks, you should set both Internet and Private Network to your Tmobile connection. After you do that, you will be able to change the proxy settings.
WinMo will still switch over to WiFi if it's available (or if you manually disconnect EDGE), but this will get you connected to Tmo's new proxy-less epc.tmobile.com server and should enable https as well as other non-port-80 services.
Of course you will need to soft-reset to activate the new settings.
wait so if i used that epc. server as opposed to the wap., would i see any difference in connection speed? just curious
nevermind... i think it works the same. but atleast i don't have to deal with all the proxy crap
figurine said:
you on t-mobile usa? bc i have those settings
Click to expand...
Click to collapse
i'm on t-mobile uk.. still having no luck. I'm looking to change the proxy settings because it keeps crashing Opera and ie when visiting secure sites.. messenger doesnt connect either.
Oh, well I can't help with specific Tmo UK settings. But setting both connections to your Tmo connection should still allow you to modify the proxy settings.
But as for the US' epc.tmobile.com server, the speed should be marginally faster (not a lot, it's still EDGE of course); still it will depend on your location/coverage. The biggest improvement is that all sorts of non-port-80 services (https, ssh, chat, remote desktop, etc) now work. Bottom line, it's certainly not worse than the old wap server.

Help With Opera Connection

Hi ...
Im from Singapore. Just bought the phone from Starhub but Im actually using Singtel Service.
Status
Internet connection set up..
Can access internet via IE
Can receive email
Can access youtube or google maps..
Problem:
CANNOT access opera internet.. Connection issue..
Can anyone help me on this, please...
Thank you
I'm giving this a bump because I'm having a similar problem with Opera detecting my mobile network. I'm with Singtel as well and it seems there are a few data connection profiles a program can choose from, i.e. IDEAS Internet and IDEAS WAP (GPRS).
It looks like MSN Messenger is only able to connect via IDEAS Internet whereas Opera Mobile only recognises IDEAS WAP (GPRS). If I use NODATA to disable a profile, the respective application fails to connect to the internet.
My preference is to keep IDEAS Internet, but I can't figure out how to tell Opera Mobile to use that connection (even though it's already active). When I disable IDEAS WAP which Opera Mobile normally uses, the browser will tell me there's a network problem and won't even attempt to connect via another data connection profile. Does anyone have any suggestions?
Are you sure your Provider permits Opera browser usage? Some providers limit what browsers can work on their network, or require your browser to start with a sort of login page before browsing was permitted.
You might want to check that out by calling your network provider.
That was the case a few years ago with the Irish 3 and Vodafone networks.
phrozact said:
I'm giving this a bump because I'm having a similar problem with Opera detecting my mobile network. I'm with Singtel as well and it seems there are a few data connection profiles a program can choose from, i.e. IDEAS Internet and IDEAS WAP (GPRS).
It looks like MSN Messenger is only able to connect via IDEAS Internet whereas Opera Mobile only recognises IDEAS WAP (GPRS). If I use NODATA to disable a profile, the respective application fails to connect to the internet.
My preference is to keep IDEAS Internet, but I can't figure out how to tell Opera Mobile to use that connection (even though it's already active). When I disable IDEAS WAP which Opera Mobile normally uses, the browser will tell me there's a network problem and won't even attempt to connect via another data connection profile. Does anyone have any suggestions?
Click to expand...
Click to collapse
I am from singapore also , singtel user.
To share what I did . Goto IDEAS iNTERNET SETTING input the proxy server .
Http use 165.21.42.84 :8080 . Wap 165.21.42.84 : 9201 . Then go network management , change both to Singtel internet setting . both opera and IE will dial thru Ideas Internet . Hope this helps .

unable to use Windows live + email on mobile network

I got HD2 last week and I can connect to everything(HTC Sense weather etc) online via mobile network except checking my email and MSN Messenger. Those two only work then the phone in on wifi.
I have a 10 GB data plan as part of my subscription so I should be able to use those. Have I done a setup error? Or could it be my mobile provider blocking usage of those two services?
I have looked at my mobil providers homepage and it says nothing about those two service being blocked.
Any thoughts?
In your internet settings unselect "This network uses a proxy server to connect to the internet". I had the same problem on T Mobile UK and now everything works.
Yes, Sometimes after soft reset... But fix it is easy.
if unselect this proxyserver setting isn't something to do with security by the mobile provider?
slimadey said:
In your internet settings unselect "This network uses a proxy server to connect to the internet". I had the same problem on T Mobile UK and now everything works.
Click to expand...
Click to collapse
Thanks alot. It works for me too
Euroman28 said:
if unselect this proxyserver setting isn't something to do with security by the mobile provider?
Click to expand...
Click to collapse
no, the proxy just holds copies of web pages soo that you don't connect to the website every time. there is no difference by not using the proxy
slimadey said:
In your internet settings unselect "This network uses a proxy server to connect to the internet". I had the same problem on T Mobile UK and now everything works.
Click to expand...
Click to collapse
I am having this same problem, but i have checked the proxy settings and the proxy is not configured.
any other ideas what it could be?
PS, I'm on vodafone if it makes any difference.
Thanks
I guess that your data plan covers only Internet browsing (port 80 and 443), email is on port 110 (in) and 25 (out) and Messenger on still another port, they must be blocked as you guessed in your first post. Orange implemented the same kind of restriction in France with its so called "Internet max" option, what a joke!
shortie1987 said:
I am having this same problem, but i have checked the proxy settings and the proxy is not configured.
any other ideas what it could be?
PS, I'm on vodafone if it makes any difference.
Thanks
Click to expand...
Click to collapse
I have had this problem for 5 days now. I have tried different roms, hard resets and the proxy connection but it will not let me sign into msn or hotmail. Marketplace works fine though. I am also on vodafone but I tried to connect via a wifi hotspot and it still failed.
The only thing I can think of is that I recently deleted all of my msn contacts via outlook on my computer. I think that this has somehow messed up my profile and so the phone won't connect.
There is a help section on the live app which redirects you to a webpage. You fill in some details about your phone, operator, problem etc but the 'submit' button wouldn't work for me, so I didn't get anywhere.

Categories

Resources