Messages cannot be downloaded - MDA II, XDA II, 2060 General

Everytime I try to download e-mail through ActiveSync, I get this message:
"Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
I have checked all details and all seems fine, but still cannot connect to e-mail server.
I can browse internet pages with Internet Explorer.
Thanks for your help.

Could this be the problem?
In the network cards setting which option should I choose: My network card connects to work or to the internet.
Everytime I choose internet it goes back to work...
Is there a way for the setting to remain?

Related

Live Messenger DOESN'T Connect thru GPRS

Hey,
I can't seem to get WLM for Windows Mobile to work. I have searched XDA as well as HoFo, I have tried various roms (Xplore 1.1, Xplore 2.0 Beta, Faria's 'The Real Thing,' Faria's AKU3.3 WM5, and even T-Mobile's 2.26), and I have tried multiple connection changes.
I have also tried various Radio ROM's including 2.19.11, 2.25, 2.61, and 2.69.
The way I have my settings in "Settings>Connections>Advanced>Select Networks" is as follows:
1.)For the top option, I created a new network titled "WiFi." The only additional change I made to this one was to tick the box "this connection connects to the Internet," I did not tick the box for "Use Proxy."
2.)For the bottom, I also created a new network called "T-Mobile Web." For this, I added a modem (Cellular GPRS), entered an APN of wap.voicestream.com, did not add a VPN, turned Proxy on with a valid entry, and made sure the WAP and Secure WAP had valid entries.
With this setup I CAN access any website with Pocket IE and Opera 8.6x. Unfortunately, I cannot access Windows Live Messenger:
1.) Open WLM through the Program window
2.) I can either say "Sign In" on the homescreen, or go to "Cancel" and enter in my display name, but either way when I click sign in I get...
"Signing in to Messenger will add your Messenger contacts to your phone's address book. Do you wish to continue?"
3.) I say "Ok" to this, my phone notifies me that it is "Connecting to GPRS," then Windows Live states, "There's a connectivity problem. Make sure you're in an area with good phone reception and try again."
4.) I can press "Retry" as many times as I want, nothing changes.
I can also get a different error message if I click on the "Sign-in to Windows Live" from the Today screen. My phone then connects to the Internet again, then, after it successfully connects, I get, "Windows Live was unable to establish an Internet connection. Please check your Internet settings and make sure that you have access to data services under your billing plan. If you need help, please contact your mobile service provider."
I have tried removing the Live Messenger Today screen item to resolve it ( not that I thought it would work ). I have tried enabling the WiFi and that did not work. I have tried setting both Options in Settings>Connections>Advanced>Select Networks to my connection "Web," but that did not work.
I have tried in areas where I get full reception + GPRS/EDGE and I have tried in other areas, nearly one hundred miles away, where I had varying reception + GPRS/EDGE.
Any ideas?
im a beta tester for windows live mobile and can probably say without doubt its expired. mine wont connect when i new version comes out. they disable the older versions when a new build comes out. the latest build was realeased something like 2/4/07. thats how i can usually tell there is a new build available without going to the microsoft connect site, it just stops working.
try finding the latest build and you shouldnt have a problem
dolbe,
I would agree with you, but other people are using the exact same one that I have...only they are successful in connecting. Thank you for your insight, though.
I think you should change the thread name into something like "Windows Live Messenger DOESN'T Connect thru GPRS "
Good luck
hpspec said:
Hey,
I can't seem to get WLM for Windows Mobile to work. I have searched XDA as well as HoFo, I have tried various roms (Xplore 1.1, Xplore 2.0 Beta, Faria's 'The Real Thing,' Faria's AKU3.3 WM5, and even T-Mobile's 2.26), and I have tried multiple connection changes.
I have also tried various Radio ROM's including 2.19.11, 2.25, 2.61, and 2.69.
The way I have my settings in "Settings>Connections>Advanced>Select Networks" is as follows:
1.)For the top option, I created a new network titled "WiFi." The only additional change I made to this one was to tick the box "this connection connects to the Internet," I did not tick the box for "Use Proxy."
2.)For the bottom, I also created a new network called "T-Mobile Web." For this, I added a modem (Cellular GPRS), entered an APN of wap.voicestream.com, did not add a VPN, turned Proxy on with a valid entry, and made sure the WAP and Secure WAP had valid entries.
With this setup I CAN access any website with Pocket IE and Opera 8.6x. Unfortunately, I cannot access Windows Live Messenger:
1.) Open WLM through the Program window
2.) I can either say "Sign In" on the homescreen, or go to "Cancel" and enter in my display name, but either way when I click sign in I get...
"Signing in to Messenger will add your Messenger contacts to your phone's address book. Do you wish to continue?"
3.) I say "Ok" to this, my phone notifies me that it is "Connecting to GPRS," then Windows Live states, "There's a connectivity problem. Make sure you're in an area with good phone reception and try again."
4.) I can press "Retry" as many times as I want, nothing changes.
I can also get a different error message if I click on the "Sign-in to Windows Live" from the Today screen. My phone then connects to the Internet again, then, after it successfully connects, I get, "Windows Live was unable to establish an Internet connection. Please check your Internet settings and make sure that you have access to data services under your billing plan. If you need help, please contact your mobile service provider."
I have tried removing the Live Messenger Today screen item to resolve it ( not that I thought it would work ). I have tried enabling the WiFi and that did not work. I have tried setting both Options in Settings>Connections>Advanced>Select Networks to my connection "Web," but that did not work.
I have tried in areas where I get full reception + GPRS/EDGE and I have tried in other areas, nearly one hundred miles away, where I had varying reception + GPRS/EDGE.
Any ideas?
Click to expand...
Click to collapse
Hi dude, i was jus wondering if u found any solution to the problem of connecting to window live as i face the same exact problem, but i also notice that trying every rom window 6, it wont connect BUT when u down grade back to window 5, there seems to be no problem in connecting to widow live mesenger. Any solution rather downgrading to window 5.
window live
manmute98 said:
Hi dude, i was jus wondering if u found any solution to the problem of connecting to window live as i face the same exact problem, but i also notice that trying every rom window 6, it wont connect BUT when u down grade back to window 5, there seems to be no problem in connecting to widow live mesenger. Any solution rather downgrading to window 5.
Click to expand...
Click to collapse
Possible problem with the gprs could be reception or radio versions, the gprs data connection is slow when tray to work with internet explorer or opera,
Takes to long time to show up the www.google.com ,
I think the problem could be with the radio version or the rom,
Windows live/ email synchronisation connection solutions
Hey All,
Web browser working fine but you can't synch your e-mail account or windows live account? ... I was puzzled by this for quite a while myself before it finally clicked (I even got to a stage where I could sync my email and live account through my wireless internet but not through the mobiles own GPRS/3G)
The problem lies in the data connection that windows live account/ your email account attempts to use. The good news is that, it is usually very easy to select the right data connection for your email account to use:
1. Go through the E-mail account setup, where you enter your mail server settings. Continue to enter these as normal.
2. When you get to the "Outgoing (SMTP) mail server" page, tap "Advanced Server Settings". Under "Network Connection" you have the option to choose the data connection. This is usually set to "The Internet" as standard, but usually needs to be changed to "t-mobile internet", "vodafone internet" or whatever network connection has been setup to get your mobile connected to your providers own GPRS/3G. BINGO, your done... well most of the time.
The bad news for Windows live/ hotmail users is that they do not get the chance to select the network connection a windows live/hotmail account uses. On the very first part of the e-mail setup, as soon as you type in "[email protected], or [email protected]" , the account wizard completely takes over declaring that "settings found for hotmail.com". And even after you type in all your details you do not get to option to select the network connection to be used. (This is consequence of the fact that Microsoft Windows Mobile thinks it knows best how to configure microsoft based e-mail accounts for windows mobile.) The network connection that is automatically selected is called "The Internet". As you cannot select another network connection, you must edit "The Internet" connection so that it has the right settings for your particular mobile service provider. To do this:
1. Go to Start --> Settings --> Connections tab --> connections --> manage existing connections --> select "The Internet", and then tap "Edit".
2. Leave the name as "The Internet", but fill the rest of the boxes with the GPRS/3G settings of your individual mobile service provider.
Note: Getting these settings is relatively easy: 1.You can ask your mobile service provider. 2. You can search the web for the GPRS settings of your network. 3. If your web browser is working fine, you probably have the settings. Check under manage existing connections, and check the values used for "t-mobile internet", "vodafone internet", "orange internet", etc... and just copy them.
Enjoy,
AK
Hi AK,
could "The Internet" settings be hidden? I can't find the settings under Manage Existing Connections
This is truly a b*tch! I recently upgraded my Samsung i780 to Windows Mobile 6.1 via the free upgrade offered by Samsung (http://www.samsungmobile.com/support/i780/nr/subXb_xp.jsp) - and after that I lost my settings to make MSN work..
I remember that I spend lots of time to make it work last time aswell.. and at that time it always created two connections when I started to use MSN and check email at the same time.
After that, I used my phone on a flatrate 3G connection for almost 3 months in Asia without any trouble - it worked just great, I was emailing, using Skype, MSN, Google Map and everything flawlessly... Buut ofcourse I had to upgrade to 6.1 which I am happy about, since my phone is faster now.
Anyway.. tonight I finally got it working again; I wish I could make some kind of walkthrough.. but I can't..
What I did was to have two online configurations from my Danish telecom provider "Telenor" send to my phone by SMS (I could type in my phoneno. on their website, selecting which config I wanted); I got one for WAP called "E-GO" and I got one for Internet, called "Internet". For a while, I was using "Internet" as my default profile for everything, and it worked fine with everything except for MSN which refused to even attempt to logon.
Now I went to to Start --> Settings --> Connections tab --> connections --> manage existing connections --> and selected the "WAP" connection as my default connection instead.
Now everything suddenly works - I selected this connection also to be used now for my GMAIL account (under server priveligies while setting up your email), Skype works, MSN works, Google Map works, Explorer works, Opera Works..... all running full 3G HDSPA mode!
My guess is, that the problem rely on the fact that you cannot select any default connection for MSN. So the connection you select as your generic connection must be capable of running MSN and all the rest - so if it doesn't work with your "Internet", "My Internet" or "The Internet" connection, try changing to another one. If you don't have it, try to setup from your telecom provider - maybe another setting will work.
Last thing to do for me now.. a full system backup with "SPB Backup" to make sure nothing goes wrong ever again
anichillus said:
I think you should change the thread name into something like "Windows Live Messenger DOESN'T Connect thru GPRS "
Good luck
Click to expand...
Click to collapse
yeah mine can only connect with wifi but cannot connect with gprs but other but IE and weather report can work so far, WLM,Yahoo,TELENAV cannot connect

Checking email when not on Wifi not working?

Hi there,
I have set up my POP3 email account on my HD (though have set to leave messages on server) and it works fine on Wifi (checks, downloads, sends, etc). However when I'm not on Wifi and I'm on TMobile data (HSDPA, 3G, GPRS, etc), I get an error when I try send and receive. It comes up with "error synchronising" and a popup appears at the top saying...
"Cannot connect with current connection settings. To change your connection settings, tap settings." If I go into settings, I get the list of connections, but can't see anything in there that needs changing. I'm on T-Mobile in the UK, and it lists "T-Mobile Internet" and "My Work Network". If I go into the T-Mobile Internet settings everything seems fine in there. And it all works when I go into the web browser, or Youtube app, etc.
Its almost as if the mail app doesn't have access to the data connection unless its over Wifi. Is there something I'm missing, or an area where you can tell it when to use the data connection? I've even tried manually enabling the data connection through the comm manager (rather than it starting when an app needs it), then switching to mail and clicking send/receive - still the same error.
Thanks,
Dave
Can anyone help me? I'm not sure whether its connected but I also have a problem where another programme (Lotus Notes Traveller client) doesn't seem to be able to get access to the internet connection on the phone, regardless of whether its Wifi, 3G or anything else.
Thanks.
this may sound odd but bare with me! i can get on the net and emails but my hd would not check emails when in standby no matter what i did. I then realised i couldnt send or receive mms messages! all the settings seemed ok. Anyway in my mms connection i changed the wap setting to 1.2 from 2 and my mms worked! But since then my phone now checks email in standby! I didnt realise they were connected but may be worth checking.
Gav
How do you change that wap setting. I have the same problem, but on T-Mobile USA
Hi,
I found I could sync emails using Wi-Fi ok but got the dreaded "failed to sync" message when using the GPRS method. I am also on T-Mobile.
The problem is T-mobile only let's you send emails using there smtp.
You need to go into the email options menu and keep clicking through the settings until you get to the send using smtp box, here you need to type smtp.t-email.co.uk
This will send mail using the T-mobile network.
Please post back if this helps
Grez
Thank you - works perfectly for me! Good call!

Email Problem

I did a hard reset before but now when I try to conect to Live messenger it fails and the email won't sync. Internet works fine and weather updates ect.
Any ideas?
Thanks
i have a similer problem. cant send a recieve on 3g. it just says can not connect. turn on the wifi and bingo emails come down. back to 3g and nothing again. the connection i fine. i can go on line download app ect.
ive actually been going to the hotmail website to view my emails. this works fine but its not ideal. would like to get the main mail working prpoerly.
ARe you using T MObile roms? Try un ticking the 'use proxy' setting if it is set, and you should be good to go.
settings tab - menu - all settings - connections - connections - manage existing connections - proxy settings tab.
No access to email via 3G
Have set up access to email account which works fine when on a wireless network. When wireless is unavailable I am unable to connect via 3G (Telstra NextG). All I manage is a Cannot Connect message and a suggestion that I change my settings. There is no entry for a Proxy Server as I would expect and internet access via 3G is operative.

Pocket Outlook Sync via WIFI?

- when connected via USB, I can sync emails and use internet.
- when connected via GPRS, I can sync emails and use internet.
- when connected via WIFI, I can NOT sync emails but i CAN use internet.
When browse to "settings/Connection/Connections/Advanced Tab/Select Networks Button"
Programs that automatically connect to the Internet should connect using:
My Work Network
Programs that automatically connect to private network should connect using:
My Work Network
When I am want to download emails I must change the second dropdown menu option to T-Mobile Interet. It starts my GPRS and then download emails to Pocket Outlook.
I have set the download emails shedule to download automaticaly after few minutes - it is useful for me when connectd via USB. But what settings I must do, to be able to Send/Receive emails via WIFI?
Thank you.
But how to set it up, so I can download
Josef Jansa said:
- when connected via USB, I can sync emails and use internet.
- when connected via GPRS, I can sync emails and use internet.
- when connected via WIFI, I can NOT sync emails but i CAN use internet.
When browse to "settings/Connection/Connections/Advanced Tab/Select Networks Button"
Programs that automatically connect to the Internet should connect using:
My Work Network
Programs that automatically connect to private network should connect using:
My Work Network
When I am want to download emails I must change the second dropdown menu option to T-Mobile Interet. It starts my GPRS and then download emails to Pocket Outlook.
I have set the download emails shedule to download automaticaly after few minutes - it is useful for me when connectd via USB. But what settings I must do, to be able to Send/Receive emails via WIFI?
Thank you.
But how to set it up, so I can download
Click to expand...
Click to collapse
On AT&T I have both set to MediaNet but can still pull e-mails through WiFi.
Check your proxy settings and make sure there's no server listed.
I have no proxy set for T-mobile nor for My Work Network
Josef Jansa said:
I have no proxy set for T-mobile nor for My Work Network
Click to expand...
Click to collapse
Try this, go to your inbox\Menu\Tools\Options
Select your account and go through the settings, on the last screen where you choose what to sync, select menu\advanced, and in the connection box, be sure it is set to internet. That is the only other thing I can think of that may affect your WiFi connection.
Bruce Inman said:
Try this, go to your inbox\Menu\Tools\Options
Select your account and go through the settings, on the last screen where you choose what to sync, select menu\advanced, and in the connection box, be sure it is set to internet. That is the only other thing I can think of that may affect your WiFi connection.
Click to expand...
Click to collapse
Thank you so much!!!

Email cannot be downloaded

Why i can't download my email to my new HTC HD MIni? I have put all the necessary thing such as pop/imap and my internet line is always there?? the message is "message cannot be downloaded to your mobile device . make sure you are connected and that your email account settings are correct. Then try to download messages again". I have chehck the settings and my internet is Ok, but the message still came out and my email still cannot be downloaded. Why and Why? is it the hardware defects?
I think you have to change the
advanced settings in your internet
mailbox (internet>(your provider) internet)
i have set it to my internet provider (Digi WAP Settings) but still can't work...i afraid its the hardware failure....i don't know what to do now...

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