Anyone else seen this? After applying the O2 update for push email etc, initially Activesync offers the option of "as new items arrive". However, as soon as I configure it to sync with Exchange the option disappears, never to return.
As this was the entire purpose in having this device I'm a little frustrated.
My Exchange server is running Exchange 2003 SP2 and on-demand sync does work.
Fixed it. I think that when the device first connects to Exchange it checks if push is enabled (in my case it was not enabled although the feature pack was installed).
I fixed it by hard resetting the device and then re-syncing it, once the option was enabled on the server it appeared on the client also.
I've aggregated my email to mail2web in order to be able to push my email. Sure, it works, BUT, my GPRS connection is always on, even though I turn it off, either by holding the red phone button or shutting it off in COMM Manager.
Info;
Enhet: Qtek S200
ROM: Latest I-Mate
Properties in Active Sync:
Manual syncing on both scheduele settings, (both off and on peak time).
In the GPRS settings (My connections-Manage connections-My ISP) there are no settings for auto connection, or such.
I removed the server settings for mail2web in Active Sync, but the problem remains.
Anyone got any ideas how to make all of this "go manual". All I want to do is to be able to sync my email with the mail2web exchange server whenever I want it to, not all the time.
I know that it will not be a Push feature then, but thats fine, I just want to sync it manually without the GPRS turning on all the time.
And no, I dont want to setup a pop3 account since my email (not mail2web, aggregating my original mail to their exchange server) provider wont support it for some reason.
Thankful for any help!!
Cheers
Hi!
I just got PushMail activated on our company Exchange server and sychronising now works great, contacts, email etc. I do however got this annoying problem that mail shows up like 10 minutes after they have been sent and recieved at the server (I checked in Outlook and the mail had arrived) starting synchronizing manually or just hitting "send and recieve" in pocketoutlook immiedetly finds and downloads the new e-mail. If I wat about 10 minutes the mail shows up as well, but is this really how it should work isn't push mail all about the mail coming in the moment it's sent?
Push Mail is activated in my comm manager...
Any ideas?
Best Regards, Olle
Olleman said:
Any ideas?
Click to expand...
Click to collapse
Yes, wait for a new ROM. Hopefully will be fixed then...
I have the same problem. Testet the server with MTeoR and 9100, they get the email direct, without the 10 minutes delay.
Go to ActiveSync --> Menu --> Schedule...
Change the settings in "Peak times" and "Off-peak times" to "As items arrive" instead of "Every 10 minutes".
Olleman said:
Hi!
I just got PushMail activated on our company Exchange server and sychronising now works great, contacts, email etc. I do however got this annoying problem that mail shows up like 10 minutes after they have been sent and recieved at the server (I checked in Outlook and the mail had arrived) starting synchronizing manually or just hitting "send and recieve" in pocketoutlook immiedetly finds and downloads the new e-mail. If I wat about 10 minutes the mail shows up as well, but is this really how it should work isn't push mail all about the mail coming in the moment it's sent?
Push Mail is activated in my comm manager...
Any ideas?
Best Regards, Olle
Click to expand...
Click to collapse
Hi Olle
I also have push e-mail enabled on my TyTN and I normally receive my mails just a bit before they arrive in my Outlook Inbox.
Can you check your ActiveSync schedule? Is it really set to "As Items Arrive" or have you set a frequency (every 5 or 10 minutes)?
Also, what ROM version are you using?
Regards
Andreas
Hi!
Thanks for your answers, I went through all the settings I could find before I posted and I do have active synch and sceduling set to "when items arrive" it was actully my default setting.
My ROM version is: 1.18.263.2
Swedish language.
I do too, as many others have the same problem with bluetooth stereo sound so I'm looking forward to a new ROM release, perhaps that will solve my 10 minutes delay as well - or could it be some setting on the server?
I have also noticed that my device definetley seems to draw more power with pushmail activated than what it did when I used IMAP4 and looked for new mail every 20 minutes. I always have my 3G/GPRS connection active since I've got flatrate on data.
,Olle
Could be your Operator's DHCP lease timeout policy that's getting you. You're describing exactly the push email situation that happens when your phone's IP address changes faster than the 7 minute heartbeat. Your description fits right down to the increased power consumption too btw. Try this: check your IP address every 5 minutes or so using www.myipaddress.com to see if its changing. If it is then there's your problem and you need to see if your operator has a plan that provides a DHCP lease timeout that's greater than 7 minutes.
Also, there's an A2DP solution too but it involves buying more headset hardware.....
hm...not that problem either, I seem to have the same IP number as long as my connection is active..
,Olle
Hi again,
hm....just to add some more information to the subject that perhaps will help someone to see what the problem is...
I tried setting the schedule to every 10 minutes and back again to "when object arrives" (I've got swedish language on the phone so I'm not sure about the exact phrase) to see if the setting somehow had "locked"....same result though. I did however find something peculiar, my phone is synching every 8 minutes the WHOLE time, I've never used push mail before but I assume that it shouldn't behave like that except if I do get an e-mail every 8 minutes - right?
It also says in active synch that it's synching "E-mail 0/1" every time but I seldome have a new mail after this "every 8 minute synch".
Ohh btw, about the A2DP thing, I don't really considder it a fix if one needs to buy new hardware, that's more like going around the problem. I've got the latest Sony Ericsson A2DP Stereo headset and the phone should definetley be able to use it.
Any ideas anyone ?
Best Regards, Olle
hi guys when setting up push mail, will it auto detect if server has latest service pack etc, as i have set mine up and dont have the option for 'as they arrive' under schedule only got manual,5m,10m etc
Hello,
I think you have a problem with the setup of your infra.
You need to :
*Configure your exchnage to enable Direst push
*Put an HTTP timeout of a least 15 minutes
Take care if you are using Microsoft ISA2000 you need to adapt registry key.
More info please visit www.httpsync.net
Cheers
Hi!
Thanks for your answer, by infra, I assume you mean the exchange server that I'm synching with? I'm leaning more and more towards this as well since all the settings on my phone seems correct and our server admin has just enabled push mail on our server and noone else is using it at our company but me yet.
Best Regards, Olle
Yes in fact enabling the push on the exchange side (or your mobile) is quite simple but some strange behaviour can occur...
ie: the direst push is based on http session that must be keep online during 15 minutes...
also the device receive at it FIRST configuration that the Exchange is able to perform direct push if at the time of the configuration the exchnage was not able to perform direct push you have a risk that you would never be inform of the capability so you need to reconfigure your device ...
ISA2000 is not able to relay (by default, without modifiyng the registry) the fatc that you exchange is Direct push enable...
your sysop will found many information on my website here upper.
André
Olleman said:
Hi!
Thanks for your answer, by infra, I assume you mean the exchange server that I'm synching with? I'm leaning more and more towards this as well since all the settings on my phone seems correct and our server admin has just enabled push mail on our server and noone else is using it at our company but me yet.
Best Regards, Olle
Click to expand...
Click to collapse
Well, my TyTN is sync'ing every 8. minute aswell. But Push is working correctly with MTeoR and 9100 with the same Exchange server.
Guys has anyone got a step by step on setting up push, cause there seem to be options and things that some people leave out, My compnay is trying to test it to see if we should roll it out and microsoft just keep blowing their horn about how great it is and nothing on how to make it work!
Standard Tytn and standard exchange server, starting from scratch.
Also just a note that with the Tytn my boss has handed me and with it in it's current state the schedule option is greyed out, I would ideally like to reset and start again, but it is his one we are testing before we role out XDA mini-s's
EDIT:
OK, problem sorted, looks like the servers I was adding, if i clicked the adanced options it wouldn't save, so now, setting up of a server is done and is syncing.
EDIT; nope, still not syncing up although now I can press the sync button and it actually does something, takes ages , but says 'none' under last sync
Olleman, are you using Office 2007 as well?
I exited Outlook 2007 (beta) and it seems that the typical "syncronize every 8. minute"-thing has stopped.
EDIT: No I'm lying. It had no effect...
8 minute syncs mean the connection is being dropped between your PDA and your Exchange server. Every 7 minutes the PDA side heartbeat wakes up activesync and re-establishes the connection and AUTD syncs your mailbox. Exchange can't send email to you when it arrives because it can't signal your PDA's activesync and tell it to perform an AUTD operation because the existing connection is getting dropped. So it queues the request for the next time the connection gets established.
That being said, there are a number of things that could cause the connection to drop. Since your IP address appears to be stable, that isn't one of them and your next step is firewall timeouts. As has been stated earlier, if your Exchange system has an ISA as its front end then the heartbeat timeout has to be increased from its default value using the indicated links.
I actually implemented mine w/o an ISA by enabling http proxy on the front end server. So, the only device in my way is our Checkpoint firewall which has a 30 minute https timeout (no issues). You might also have to check your own firewall timeout settings for https (or http if, God forbid, that is your connection).
Also: the date and time are correct on your PDA right?
OK, now that I have the server there, thought it might work, but no go, can anyone give more details on what i should do?
Well, I have T-mobile and if I use the default t-mobile ROM. I can sync with all but email. I set up an exchange server without ssl so I can use the $4.99 tzones plan, (HTTP only). :lol:
Works fine if you hard reset and do not allow their ext rom crap to load by soft resetting after the hard reset.
Without their limited, BULL S*&##T, attempt at making more money by charging you extra just to use the Server Activesync functions, ,,, ya, stuff that is in WM5 and works fine by default, bastards.
:twisted:
Anyway, try to softreset after doing to pen alignment stuff, after a hard reset, before it loads the ext rom programs, and ServerActivesync will work, or use another ROM.
Settle down, Beavis :lol:
I'm experiencing a serious Exchange ActiveSync problem. Sometime in the past day or two, my Exchange ActiveSync (I currently sync to a hosted Exchange account with 1&1) starting synchronizing every minute, regardless of whether there was any changes or anything new to sync. It does this no matter whether I tell it to sync as new items arrive, manually, or on some schedule. I have definitely customized my device (3rd party programs, etc.), but the only things I changed over the past day or two was:
- added an IMAP account and set it to check for new mail every 30 mins (it seems this is the only way to enable IMAP IDLE - i.e. it downloads new mail as soon as it comes in) (this is my work email account, so the IMAP server is from my work but because our firewall doesn't allow connections for SMTP, I'm using yahoo's smtp server that I pay for to send outgoing email)
- changed the DNS servers for Sprint Power Vision since one of them was down and therefore Pocket IE requests and other network-related requests that required DNS were taking a long time to complete (see http://pdaphonehome.com/forums/htc-...7-web-access-problems-ie-stalls-locating.html)
However, I wasn't paying that close of attention so I'm not sure if the issue started when I made either of the above changes or not. I've since tried removing the IMAP account and it didn't help. Then I completely removed the Exchange ActiveSync profile, sync'ed up to another Exchange server so I could remove all my data (so that when I rejoined Exchange ActiveSync with 1&1 again there wouldn't be duplicates), set-up the IMAP account, and then set up Exchange ActiveSync on 1&1 again and let it download all my data (by the way, this took a loooong time and numerous syncs). However, when I was all done, it was once again attempting to synchronize every minute. I also tried changing the DNS entries back to "use server-assigned addresses" but this had no effect either. I'm at a loss for why its doing this, unless 1&1 has screwed something up somehow. Any help or advice is greatly appreciated, as I can't let it stay like this since the continuous sync'ing will kill my battery within a few hours. Thanks.
- Marc
P.S. I'm using a Sprint Treo 700wx running WM5 with the newest 1.15 update from Palm. 1&1 is running Exchange 2003 SP2 as far as I know.
Same problem here,
old situation:
using wm6 (hermes) with exchange server which would sync directly on change.
new situation:
using wm6.1 (hermes) with exchange server syncs once every minute regardless of settings.
hopes someone knows any registrytweaks of changes (wm6 > wm6.1) for this.
greets,
Jeroen