Database Users

GPRS/3G connection problem with o2 XDA Excec.

Hi guys,
I'm all new to your forum...
I have the o2 xdII, xdaIIs and now i'm using the xda Exec.
I have a strange problem that even o2 technical support team can't fix...
When i start internet explorer it will connect to either gprs or 3g (whatever is available). when i finish browsing the internet, i just close internet explorer and then close the connection by clicking the disconnect button. Where my problem is, is when i want to reconnect to the internet again (say 5 mins after i close the last connection), i cant get any connection whatsoever. I have a good receiption (gprs and 3g). And i have this weird message :
Dialed: mobile.o2.co.uk
The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings.
So after a lot of talking with o2, i still have this problem.
I have tried to uprgrade to the new rom, and nothing, i have change the settings of the cennection, still nothing. i even changed the handset as i and o2 thought it could have been a faulty handset, but still nothing...
The only solution at the present is to do a soft reset everytime i want to connect to the internet... Its very annoying !!!!
Would annyone have a solution ??? Please ?????
Thank you in advance for your help....

Personally; I wouldn't suggest closing the connection and you won't get charged any extra.

this is easy to fix, but you will lose some software you've got installed.
I had this problem and have worked it out to be conflicts between software that handles the phone line. I had mortring, phonealarm and photo contacts pro installed and my gprs would not reconnect after the 2nd attempt. Putting the phone into flight mode and then back into normal mode would allow gprs to reconnect but only once.
So I uninstalled the above 3 applications one by one and found the gprs would reconnect great with only one installed (any one it didn't matter)
So try removing software that handles the phone line until your gprs reconnect works.
Daz

Can't reconnect to 3G/GPRS on T-Mobile

I am a Vario II user on T-Mobile in the UK (is it healthy to love your phone?).
It connects to the Net flawlessly using either 3G or GPRS. But if I disconnect from the Net (by pressing the red phone key a couple of times - the 3G/G icons disappears) then I am unable to connect again - sometimes until I switch off my device (a "hard" switch off) or at least for several hours.
Is this normal behaviour? Should I disconnect from 3G/GPRS or just leave it connected? If I do disconnect (it saves battery life and reduces heat in the device), how do I reconnect?
Thanks in anticipation of a reply.

bobbyelliott said:
I am a Vario II user on T-Mobile in the UK (is it healthy to love your phone?).
It connects to the Net flawlessly using either 3G or GPRS. But if I disconnect from the Net (by pressing the red phone key a couple of times - the 3G/G icons disappears) then I am unable to connect again - sometimes until I switch off my device (a "hard" switch off) or at least for several hours.
Is this normal behaviour? Should I disconnect from 3G/GPRS or just leave it connected? If I do disconnect (it saves battery life and reduces heat in the device), how do I reconnect?
Thanks in anticipation of a reply.
Click to expand...
Click to collapse
No, its not normal behaviour - I have a Vario II on T-Mobile UK and it connects and disconnects perfectly. Unless you have fiddled with the registry, I don't think it should be necessary to disconnect manually - there is an inactivity timeout and it will drop the connection automatically after a while.
Have you loaded any non-standard software? Before getting my Vario II, I had a T-Mobile MDA and it suffered the symptoms you describe with some non-standard diallers loaded...
Martin

The only software that I can think of is Skype (for Pocket PC) and I don't think that that's the problem. And I haven't "fiddled" with anything in the registry.
Maybe I just shouldn't disconnect from the Net and let it go down "naturally" as you say you do. This seems to drain the battery but it's preferable than being permanently disconnected.
Don't suppose there is an alternative way of resetting the comms without physically switching off my device (this always clears the problem - until the next time!).

bobbyelliott said:
The only software that I can think of is Skype (for Pocket PC) and I don't think that that's the problem. And I haven't "fiddled" with anything in the registry.
Maybe I just shouldn't disconnect from the Net and let it go down "naturally" as you say you do. This seems to drain the battery but it's preferable than being permanently disconnected.
Don't suppose there is an alternative way of resetting the comms without physically switching off my device (this always clears the problem - until the next time!).
Click to expand...
Click to collapse
Well, on the few occasions I have had a connection problem, turning off the phone section via the top-right button in the communications manager and back on again has solved it...
Martin

mab981 said:
Well, on the few occasions I have had a connection problem, turning off the phone section via the top-right button in the communications manager and back on again has solved it...
Martin
Click to expand...
Click to collapse
Thanks for this. I'll give it a try.
In the meantime, I've left my 3G/GPRS connection running - how long should it take before it drops "naturally"? I last used my device about 4 hours ago but it's still connected!

Hmmm, I must say that the timeout does seem much longer than it was with WM2003 on a Magician - I cannot see too much of a pattern to it, I'm afraid.
Martin

Problem solved!
I stopped all running programs - and I could disconnect and reconnect! I guess it was one of my programs. I will experiment to see which one was causing the problem. Most likely candidate is Skype. But I also regularly run Fizz Traveller, which might also cause the problem.

It's Skype
Skype is the problem. If I stop this program running I can reconnect to 3g/GPRS without problems. If I run it and try to connect - nothing. Don't know if Skype is aware of this issue?

When on WIFI tytyn STILL dial GPRS..Why?

Hey,
I have my tytn set to check emails every 5 minutes using my homes wifi connection. My problem is every once in a while i'll look to find GPRS has connected... this is really annoying me, as i don't know then if email is being checked using wifi or GPRS which costs. MAINLY though bcause I don't know WHY it is doing it.
In connections, my top selection is CONTRACT INTERNET which holds my gprs connection settngs and the bottom one is my work network. the slightest change in either of these STOPS INBOX from checking over wifi giving me an ';error synchronsing message;'
Can anyone tell me WHY my tytn persists with this?
thank you

hey, well incase anyone is reading and looking for a short term fix, UNTICKING the remember password box in gprs settings means if it attempts to dial, it CAN'T connect without the password being ntered. not ideal, but it at least stops any nasty surprises when you don't expect them

I had the same issue with WM 5. After upgrading the device to WM 6 this problem was solved for me.

Data Connection Problems?

Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...

JetMouse said:
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
Click to expand...
Click to collapse
yeh iv been getting that problem for sometime now, its frustrating, sometimes i even have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error,
its very similar to the problem you get on your home broadband, your router shows its connected and your dsl and everything is active yet you get a white page on your browser and then you have to reset your router, very very frustrating, so i understand your problem exactly.

I'm wondering if this is anything to do with changing cells on your network?
When you travel to a different cell location although the network says you are still connected (and you can still send/receive calls) the data network has actually dropped and needs refreshing?
I suppose what we are after is a program that can refresh the data network every few mins - don't know if this is possible though?

Here in Germany o2 has a problem with the Qualcomm Chipset. I also have hanging connections. A workaround is to disable HSDPA. Maybe you have the same problem?

same problem here (also o2 Germany)
the 3G icon is there and the bubble says there is a connection for x minutes but opera or google maps mobile report a missing connection after a short time of usage. i have to kill the connection manually and after the connection is reestablished it works again for few minutes...... this is so frustrating...

GPRS
Same problem in Czech republic with O2 provider.
At this moment I found as a fastest way to switch off and on the radio.
I'm using most of the time GPRS connection and this problem is about two times per day so reconnection every day two times is really annoying.
Hopefully somebody will find solution soon...

My problem is slightly different. Sometimes (after using Opera or not) I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work. Any solutions or similar experiences?

Blackstone data connection problems
I have been getting the same problem for sometime now, it is very frustrating, I always have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error.
I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work.
I am also wondering if this problem is limited to Blackstone (HTC Touch HD) or extends to HD2 also?
I have noticed that no one ahs posted any solution.
Comeon senior guys PLEASE help us out here.
Many thanks in advance.

Kam2kam, question, What rom are you using, and are you using activesync? If so, have you downloaded any email attachments? I was having the same problem where a couple of times a day I would have to soft reset. The connection would look fine, but if you tried to update anything or browse the net you were met with an error. It was frustrating. I finally narrowed the issue down to activesync and the new manila documents tab. My theory was that when I downloaded an attachment to view in the documents tab activesync would continue to sync the attachment each time it polled for new mail. Since activesync is often slow to sync attachments, my connection to the VPN would timeout before it could finish syncing causing the dreaded "waiting for network". My thought was my VPN connection would freeze thereby preventing my carrier internet from being able to connect; since, at least for me, you cannot have two different data session running simultaneously, i.e. VPN connection and the carrier's connection. The only cure was to soft reset. Ultimately what I did was hunt down any and all email attachments that I had dowloaded, and deleted them all. Since then my data connection went from freezing up twice a day to zero times a day and it's now been over two weeks.
You may not have the same set up as I do, but perhaps there may be something similar going on.
I hope that helps a bit.

[Q] WhatsApp never stays connected on WIFI

Alright, this is a frustrating issue that I've been having since day 1 with WhatsApp, and it's not even just SGS4, but with my old SGS too.
Problem:
Phone screen turns off while on WIFI, after a while of inactivity, WIFI still seems to run, but WhatsApp lost connection and takes a long time to reconnect, and usually requires a full restart of WIFI.
This does not happen on 3G for me, it only happens when WIFI is active.
Things tried:
- Turn off 3G entirely, so it only runs on WIFI.
- Reinstall WA
- Restart phone.
- Do a clean install of firmware (on my old SGS).
- Test it out on new phone~ (Brand new SGS4 i9505)
I don't know what's causing this, can anyone please help me figure this out? Let me know if you need more info.

is your router set to "always connected" or does it disconnect after sometime if no data comes in?
maybe i'm wrong but if it's only a wifi problem you maybe should look into your router settings.

chrisknife said:
is your router set to "always connected" or does it disconnect after sometime if no data comes in?
maybe i'm wrong but if it's only a wifi problem you maybe should look into your router settings.
Click to expand...
Click to collapse
Already looked into that.
Weird part is that Skype stays connected perfectly fine, but WhatsApp never does.

Please search a bit, this has been answered just a day ago.
http://forum.xda-developers.com/showthread.php?t=2351753
[Q] WhatsApp Issues on GS4