Database Users

Intermittent internet connection problem

Hi folks,
I have noticed an irritating, intermittent connection problem with a couple of XDA phones I've had. Specifically, I now have an HTC Touch Pro, and most of the time the internet works fine. Sometimes though, when I try to connect, nothing happens for a very long time, and eventually an 'unable to connect' message is displayed. Usually, I use Opera 9.5, which was pre-installed. But the problem also exists if I use the standard IE and also with Skyfire too. The message is different depending on which browser I'm using of course. But if one won't connect, none of them will, so I don't think it's a problem with one of those browsers. I should point out that when the browsers do connect, they stay connected. this problem only occurs when I open the browser and it tries to connect. I did have the same problem on my previous XDA device - O2 XDA Trion. I have found that if I perform a soft-reset, the internet will then start up nice and quickly on the first attempt, which I'm guessing suggests it isn't a network problem. Does anyone else have this experience? Does anyone know what might be causing it? Of all the pieces of software I've installed, there are few, if any, that I've had installed on both devices, other than the programs which are preinstalled. The only commonality between my previous device and my current one is the OS and the SIM card.

Are you speaking about your HTC PRO Wifi connnection or the EDGE/GPRS/HSDPA connection?
I also have issues with the data line not being connected or running the way you would think. I then pop over to wifi and all is good. I normally just turn off the data connection and reconnect.
Also, do you keep the connection permanently on data mode or do you let the phone log on for you?
My theory (this happens to me sometimes too) is that my phone connects to the tower and then gets timed out because of no data activity. The phone doesn't figure it out and simply shows a connection still. Then when you try to get data the phone is confused as to why the digital connection it thought it had was no longer active.
Props to me for making up **** and having it sound 2Legit2Quit.

I am talking about my EDGE/GPRS/HSDPA connection, and, now you mention it, yes, I think wi-fi works when EDGE/GPRS/HSDPA is not working. I'm not sure about that though. I'll have a go when it happens again. Which it will, very soon, because it happens all the time. It's annoying.
Thanks for your ideas!

PS: I didn't respond to your question about data mode. I'm not really too sure what you mean by that. I didn't know there was a data mode! In the Touchflo3D settings, under communication, there is a switch labelled 'Data connection. Turn off data connection.' But if I do turn that off, it just turns it straight back on again. I'm not sure that's what you meant though.

WiFi problems

Hello! I have some annoying problems with wifi.
1. Sometimes network that i want to connect to, is simply listed as "Not in range". Turning wifi off and on usually fix that.
2. Sometimes network is detected, but phone won't automatically connect to it (it will just show Remembered at the network and disconnected at the top). I have to manually click on the network and select Connect. After that phone will eventually connect to the network, but it will take much longer than normal.
These issues are resolvable manually, but it's annoying. I want my phone to automatically connect after i just turn on wifi.
Any ideas, what could be wrong? Does maybe have to do something with SuperPower program that i have installed?
My specs are in the signature. Similar issues were also happening with RAFDROID HD 1.0 and darkstone's Froyo SuperRAM.

3. Sometimes when browsing the web or watching youtube videos, phone will simply disconnect and one of the above issues will occur. So no automatic reconnect.
Also i forgot to mention that in issue 1, phone don't see any network, not just mine.
Please help, it's very annoying.

Bump. Anyone?
This issue is annoying as i have to reboot my phone frequently to fix this.

[Update]Bluetooth Issue, freeze my TAB

hi
Im running the stock JK6 and rooted.
when Im running e.g. the liveview app my phone keeps some kind of freezing after a few minutes, first I tought it is app related but now I revieved my OBD2 scanner for my car and its just the same with the app "torque".
is this a hardware related problem or something wrong with this ROM.
did a HR several times and reflashed the ROM.
Edit: I noticed when bluetooth recieve or send data I cant get any other wireless date like on wifi or on radio.
please help
Seems to be a one time event with the data problem but the main thing keeps annoing me

Have you tried pulling the battery waiting 60 seconds placing the battery back in the phone and then rebooting?

Eh no cause on the galaxy tab the battery cant be removed

NightFire123 said:
hi
Im running the stock JK6 and rooted.
when Im running e.g. the liveview app my phone keeps some kind of freezing after a few minutes, first I tought it is app related but now I revieved my OBD2 scanner for my car and its just the same with the app "torque".
is this a hardware related problem or something wrong with this ROM.
did a HR several times and reflashed the ROM.
Edit: I noticed when bluetooth recieve or send data I cant get any other wireless date like on wifi or on radio.
please help
thanks
Click to expand...
Click to collapse
I don't Know, but if you have a Bluetooth PAN connection to the internet, then it should be not possible to have another connection to the internet. IP routing to the gateway would be confused if you could.
There are tools that "group" several separate internet connections into one virtual one.

no Im not using a bt PAN to connect the inet, only normal bluetooth data usage

Push
Just only me who is facing this annoing problem?

Same problem with OBD2 :s disable GPS reduc freeze loop. But not fully (30 minutes). Next time i will turn off Data conection.
Every time i've freeze now i see torque try reconnect to OBD2, seem like BT of SGT turned off or time out

I am having the same problem. As long as I have bluetooth turned on, it will hang the Tab within 30 min. All bluetooth connections are definitely gone. Turning off the bluetooth won't help. The only way is to reboot and never turn bluetooth on.
BTW, I have tried connecting LiveView or a normal bluetooth headset. Both cause the same problem.
I am on JK2.

It seems it is bluetooth driver conflicting with any other data connections.
Did a further testing. Disabled Wifi, but doing data communication via 3G network while turning bluetooth on. The tab hangs in a few minutes. Found a process called 'btld' sucking up all the CPU circle.
Any ideas what 'btld' is?
Thought this should not be a hardware problem because bluetooth works fine when all data connections are off and Wifi/3G data works fine when bluetooth is off. It must be some sort of default setting isn't correct. If this is the case, then root would be a must before manually tuning any parameters.

Found root cause. It is actually the SonyEricsson LiveView software causing troubles. After removing, everything goes well.
Checked on SonyEricsson's web site, it seems Froyo is yet to be supported.

try to use WO Webcam B-Lite out of market, you can open a bt connection by pressing activate and then while running, close via taskmanager, voila the freeze begun

I've got galaxy Tab and galaxy S, and torque badly freezes the devices almost every time I exit the application. It cannot be an hardware fault since I use lot of bluetooth devices and always 3g connected, never had issues. Just with torque, and I don't have any "sony liveview" thing.
Reading on the comments of Torque it seems that also other devices have the same freeze issue (especially a phone called "Evo 4G"). Many months ago I sent a mail to the developer explaining the bug but he bumped me away replying that the app is tested and working on GalaxyTab (and obviously it's not true, or he did some mistake in testing). Now lots of people with this Evo 4G are complaining and the developer is trying to fix. let's hope..

S5 Keeps Disconnecting WIFI

Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people

Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.

This didnt work still the same

Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.

Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
Set Google public DNS in your router

Ok i just found out its only doing it at home, i tried wifi and my work and it works perfectly doesnt disconnect and connect, but at home it does, though it never did it before and i didnt change or do anything to my router or my phone which i find very strange.
thanks for the help guys i appreciate it a lot, does anyone know what i can do?

have you found a fix to this yet? I'm having the same issue and getting ready to just return the phone and buy something else. My home network is fine, the other tablets, phones, laptops are having 0 issues, Yet my GS5 is either dropping or something, it seems to run horrible slow and things just time out.

Godmyster said:
does anyone know what i can do?
Click to expand...
Click to collapse
No, and the reason that we don't know is that you didn't provide any useful details about your situation.
If you think that someone can do more than make a random guess implies that you think that there are only one or two possible causes. But most issues, including this one, have hundreds of possible causes. So random guesses are not terribly useful. Nor are we psychic, so the only way to efficiently narrow it down is to look for anomolies in your configuration. Which you haven't described.
You should be providing as much technical detail as possible, e.g. what is your home router model & it's firmware version and configuration details, phone firmware version, any specific error messages, any observed pattern, a logcat if you can and anything else that seems relevant.

Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Have you tried changing the channel on your router?
Sent from my Nexus 7 using Tapatalk

Change the router channel
Change the router SSID
Default the router comfiguration
Change the router operating mode
Update the router firmware
Move the router to a different location
Use a different router
Unplug your neighbours new 50,000 watt pirate radio station
Update your phone firmware
Buy a different phone
Sacrifice a piece of triple chocolate gnocche cake to the pagan God of chocolate and wifi
All random guesses with roughly equivalent (and small) chances of success.
Or one could try troubleshooting the issue methodically.
.

Solution
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.

IranDev said:
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
Click to expand...
Click to collapse
I have teh same issue on my S5 Cricket. The WIFI does NOT disconnect. Its connected however I don't have internet connection. Turning the WIFI on and OFF fixes the issue, for a short while until it happens again in an hour. Sometimes I slick on a link and wait and wait just to find out the darn WIFI is not connected to the internet. (probably not even connected to my router properly eg, I cant see my laptop shared drives for example).
This has something to do with saving battery or somthing. WIFI internals shut down, even though the icon on top of the screen still shows I'm connected.

Smart Network Switch
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Your phone thinks that your WiFi is unstable and dumps the connection to go back to 4g. Why exactly, who knows, but it's easy to turn off the "smart" network switch. Simply hold down the WiFi icon for 2 seconds to get into the connections section. Right there at the top is the smart network switch section ... just uncheck the selection box. Easy.
Lastly, people like fffft need to get over themselves. The fix for the original poster's question was easy, but since fffft didn't know it, he decided to instead attack in order to make himself feel superior. How sad and pathetic does someone have to be to troll forums looking for opportunities to attack and belittle someone else?

minin0la said:
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
Click to expand...
Click to collapse
The issue is resolved simply by going to the advanced settings in Wifi and disabling 'Always allow scanning'.
Hope this helps.

same issue with my s5
Airax said:
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Click to expand...
Click to collapse
I had the same issue. I just tried the suggestion, turning of smart network switch in the wifi-advanced menu. Seems to be working so far!
Thanks!

Well I know that Smart Network is turning off wifi.. problem is that i have a fiber at home!! So what kind of problem smart network finds on my broadband?? ?

solution to wifi disconnect problem
I was looking for an answer to a different wi-fi question when I saw this.
I'm on AT&T with my S5.
Under the Wi-Fi settings I have an option for "Smart Network Switch" which says it Automatically switches between Wi-Fi and mobile networks to maintain a stable internet connection. Anytime a computer says it automatically does something for me; I typically say no thanks. I don't typically like my devices making assumptions of what I like, don't like or want to do. So I have that option unchecked. I never have an issue with the network stability once I've connected to a specific wi-fi connection.
Not sure if that will help you all or not. But thought I'd share.
so under Settings --> Quick Settings --> Wi-Fi you will find a check box option named "Smart network switch", untick it, this should take care of the problem.
leon.

Same problem
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?

The logcat doesn't contain any sensitive passwords.
816-8055 said:
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
Click to expand...
Click to collapse
I'm have the exact same problem.
Samsung Galaxy S5 (SM-G900T)
CyanogenMod (13.0-20151203)
Android 6.0 (Marshmallow)
Baseband (G900TUVU1ANE6)
Smart network switch: disabled
Always allow scanning: disabled
What's happening is as soon as my Wi-Fi finishes authenticating and connects, it is immediately disconnected and tries again. No other devices in my house are having any issues, so that eliminates the router. When I factory reset my phone the Wi-Fi begins to work again, so that eliminates my phones hardware. The confusing part is that I installed a bunch of apps such as AdGuard that could possibly cause an issue but everything worked and this started out of nowhere. Also, I factory reset my phone AGAIN and AGAIN, everything worked and out of nowhere while I was looking at my screen while idling, I watched as the Wi-Fi connection dropped and began the disconnect/reconnect loop...
I'm assuming it has to be a software issue because it only started when I updated to a newer Cyanogen. I'm about to test if other Wi-Fi networks have this problem and I'm also going to look through and post a log.
If anyone has any questions or suggestions that may lead to a fix, PLEASE help!
Thanks

Well I factory reset again, this time wiping the internal storage and everything is now fine. I did look at my logcat and there were Wi-Fi errors but I forgot to post them...

[Q] Automatically connected to home WiFi but no Internet (nothing works!)

Hi all, as noted in subject, occasionally I am connected to WiFi but I get no active connection (nothing comes in or goes out). The only way I remedy this is disabling/enabling WiFi and as this is a small annoyance, any reason this happens? I have an RT-66U router as well, if it matters.
Thanks and happy holidays.

Nobody?

Hi
could you solve it already?
if not, switch location settings to GPS ONLY.
good luck

an_xda said:
Hi all, as noted in subject, occasionally I am connected to WiFi but I get no active connection (nothing comes in or goes out). The only way I remedy this is disabling/enabling WiFi and as this is a small annoyance, any reason this happens? I have an RT-66U router as well, if it matters.
Thanks and happy holidays.
Click to expand...
Click to collapse
Yeah I'm having the same problem except even when disabling/enabling wifi, I can't get a reliable active connection. It's only when I turn on airplane mode and off and reconnect. Then will I get a reliable internet connection. I'm not sure what's going on. The strangest thing is this problem occurred over time. First month, no problem. 2nd months, occasionally. now, into the 3rd, it's on a daily basis. My previous Verizon Note 2 also had this issue but then seemingly disappeared, only to rear it's ugly head a few months down the road.
Here's a post on reddit with others having the same issue: http://www.reddit.com/r/galaxynote4/comments/2ks0ap/note_4_wifi_issue/
Not sure if a custom rom would solve it. For now I'm just using my 4G connection as I have the unlimited plan.

turn smart switch off and see if it helps. does it get an ip address ?

Have you rebooted the router? Unplug it, wait a few seconds, then plug it in again. My router does this every now and then.
Also try rebooting your phone.
If neither one of those work, then you can try factory resetting your phone as a last resort. After that, if it's still not working then either your phone or router is busted.