[Q] Automatically connected to home WiFi but no Internet (nothing works!) - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi all, as noted in subject, occasionally I am connected to WiFi but I get no active connection (nothing comes in or goes out). The only way I remedy this is disabling/enabling WiFi and as this is a small annoyance, any reason this happens? I have an RT-66U router as well, if it matters.
Thanks and happy holidays.

Nobody?

Hi
could you solve it already?
if not, switch location settings to GPS ONLY.
good luck

an_xda said:
Hi all, as noted in subject, occasionally I am connected to WiFi but I get no active connection (nothing comes in or goes out). The only way I remedy this is disabling/enabling WiFi and as this is a small annoyance, any reason this happens? I have an RT-66U router as well, if it matters.
Thanks and happy holidays.
Click to expand...
Click to collapse
Yeah I'm having the same problem except even when disabling/enabling wifi, I can't get a reliable active connection. It's only when I turn on airplane mode and off and reconnect. Then will I get a reliable internet connection. I'm not sure what's going on. The strangest thing is this problem occurred over time. First month, no problem. 2nd months, occasionally. now, into the 3rd, it's on a daily basis. My previous Verizon Note 2 also had this issue but then seemingly disappeared, only to rear it's ugly head a few months down the road.
Here's a post on reddit with others having the same issue: http://www.reddit.com/r/galaxynote4/comments/2ks0ap/note_4_wifi_issue/
Not sure if a custom rom would solve it. For now I'm just using my 4G connection as I have the unlimited plan.

turn smart switch off and see if it helps. does it get an ip address ?

Have you rebooted the router? Unplug it, wait a few seconds, then plug it in again. My router does this every now and then.
Also try rebooting your phone.
If neither one of those work, then you can try factory resetting your phone as a last resort. After that, if it's still not working then either your phone or router is busted.

Related

WIFI issues

Hi Everyone,
I have a strange issue,
My wifi works, but today it won't recognize my work wifi even though it was connected to it on Friday.
I've tried everything I can think of to solve this issue, but the problem is only at work.
I just tried a free spot down the street and it connected to it no problem but it refuses to even acknowledge the fact that I have wifi at work...my laptop and and iphone are both connected, just the Nexus...
I've read os "similar" things happening to other people, but I would love to solve and know more about this if anyone has any info.
Thanks,
Lou
EDIT
I played around some more, and solved the problem.
I went to settings - wireless and networs - wifi settings - then the menu button, and went to advanced settings.
From here I went to regulatory domain and forced 14 channels and it seems to work now.
Hope this helps someone
L
Seems like they removed that option in the patch.
Cant find it anymore and my WiFi is not really working as it should any longer.. I get a connection speed of only 5mbps sitting very close to my AP. :-/
since update, my wifi is very fidgity. loses my house wifi all the time now. seems like every time the phone goes to sleep. my router is the schizz, so it shouldn't be because of lack of signal.

WiFi Connection Unsuccessful Message

I've noticed that my [rooted] Vibrant frequently has trouble connecting, or staying connected, to WiFi networks.
At first I thought it was specific to my Verizon Actiontec WiFi router, however I've also noticed this at my office, where we use Motorola routers, as well as a few other locations that I frequent.
It's still possible that its a site-specific problem, but, less likely as I'm seeing this in a few locations.
Symptoms:
I configure my phone to connect to X network.
It successfully connects and all it fine.
I get out of range, it no longer sees network X and disconnects.
Some time later I return to my previous location and expect that in N seconds/minutes the phone will automatically reconnect.
A considerable amount of time passes and I notice it's still not connected.
I check the wifi settings and it days connection unsuccessful.
I tap the network, click connect and it works.
I've also noticed this after connecting to a network and the phone goes to 'sleep' or into an idle state. When a wake it up, it doesn't always automatically reconnect.
Anyone else seen this?
Any suggestions?
Many thanks.
i've had that problem. i am not sure what it was because I was rooted and Ryaned. I got sick of all the stupid lil bugs and had to wipe format and unroot. Now that I am back to the original condition, theres this sense of comfort knowing if something buggy happens, it's not "my" fault.
Thanks for the reply.
I noticed this prior to rooting and 'Ryan'ing'.
The capacitive buttons don't work all that well from time to time - specifically the Home button so maybe I should just exchange it. I'll call TMO tomorrow to see what they say.

[Q] T-Mo G2 Rooted/Stock OTA 2.3.4 Wont stay connected to wifi

I tried searching and I've not found this issue addressed, but I may just be doing it wrong. But, here it goes anyways...
This house has 3 T-Mobile G2s, all with the same OTA. Only mine is rooted. However, none of them will stay connected to wifi. The wifi icon is showing up and it says that I am connected to the access point, but in status it says that mobile network status is disconnected. I can't do anything data related after it times out. If I disable and re-enable wifi it stays connected for a bit before it goes dead again. The handset doesn't go into sleep/screen doesn't turn off. Before I updated I did a Factory Data Reset, then re-entered all my information then let it update. Is there anything I can do, or try?
KittyFae said:
I tried searching and I've not found this issue addressed, but I may just be doing it wrong. But, here it goes anyways...
This house has 3 T-Mobile G2s, all with the same OTA. Only mine is rooted. However, none of them will stay connected to wifi. The wifi icon is showing up and it says that I am connected to the access point, but in status it says that mobile network status is disconnected. I can't do anything data related after it times out. If I disable and re-enable wifi it stays connected for a bit before it goes dead again. The handset doesn't go into sleep/screen doesn't turn off. Before I updated I did a Factory Data Reset, then re-entered all my information then let it update. Is there anything I can do, or try?
Click to expand...
Click to collapse
Being that all 3 phones cannot stay connected I'd be inclined to say look at your router... I'm assuming you've done all the obvious things like reboots, battery pulls, "forgetting" your network and then re adding it? Are other devices in the home able to maintain a wifi connection... your computer, for example? You've tried resetting your router?
If the screen isn't timing out, have you checked your Display settings? What makes you think the screen timeout is related to the wifi problem?
Well in the past on my myTouch 3g... wifi at times would get wonky after the screen timed out/it went to sleep. So was just adding that information here. Yeah, there are at least 8-9 other wifi devices here that can connect to the router just fine and send/receive data. I've tried "forgetting" the access point and then re-adding it, resetting the router, battery pull... and the same thing happens. And the router doesn't have MAC address filtering either. Can't ping google.com or 72.14.204.105 from the phone, but my pc can just fine. If I disable wifi it works as it should. Its just I only have realllly slow EDGE service in the house.
KittyFae said:
Well in the past on my myTouch 3g... wifi at times would get wonky after the screen timed out/it went to sleep. So was just adding that information here. Yeah, there are at least 8-9 other wifi devices here that can connect to the router just fine and send/receive data. I've tried "forgetting" the access point and then re-adding it, resetting the router, battery pull... and the same thing happens. And the router doesn't have MAC address filtering either. Can't ping google.com or 72.14.204.105 from the phone, but my pc can just fine. If I disable wifi it works as it should. Its just I only have realllly slow EDGE service in the house.
Click to expand...
Click to collapse
Hmm... by default wifi should turn off when the screen times out. Unless you've changed the wifi sleep policy. I had mysterious wifi trouble before on a different device (endless "obtaining ip address" loops) and the only thing that worked for me was restoring an older nandroid. Obviously, you're no longer rooted and that's not an option... but it's super unusual that 3 G2 phones are experiencing the same problem. And they're all running the Gingerbread update, so maybe that's the common denominator. I'm sorry I couldn't be more helpful. I'd definitely pay T-Mobile a visit.
I've not messed with the wifi policy, but my last phone would just drop wifi completely and I had to forget/re-enter everything to get it back. If it was the update then I would think the problem would be more widespread. Going to try fiddling with the router some more since that would most likely be where the issue lies. All else fails will just rollback to an earlier nandroid, like you had to do, and seeing if I can't get at least mine consistent. Thanks for your help and letting me bounce ideas off of.

[Q] WhatsApp never stays connected on WIFI

Alright, this is a frustrating issue that I've been having since day 1 with WhatsApp, and it's not even just SGS4, but with my old SGS too.
Problem:
Phone screen turns off while on WIFI, after a while of inactivity, WIFI still seems to run, but WhatsApp lost connection and takes a long time to reconnect, and usually requires a full restart of WIFI.
This does not happen on 3G for me, it only happens when WIFI is active.
Things tried:
- Turn off 3G entirely, so it only runs on WIFI.
- Reinstall WA
- Restart phone.
- Do a clean install of firmware (on my old SGS).
- Test it out on new phone~ (Brand new SGS4 i9505)
I don't know what's causing this, can anyone please help me figure this out? Let me know if you need more info.
is your router set to "always connected" or does it disconnect after sometime if no data comes in?
maybe i'm wrong but if it's only a wifi problem you maybe should look into your router settings.
chrisknife said:
is your router set to "always connected" or does it disconnect after sometime if no data comes in?
maybe i'm wrong but if it's only a wifi problem you maybe should look into your router settings.
Click to expand...
Click to collapse
Already looked into that.
Weird part is that Skype stays connected perfectly fine, but WhatsApp never does.
Please search a bit, this has been answered just a day ago.
http://forum.xda-developers.com/showthread.php?t=2351753
[Q] WhatsApp Issues on GS4

[Q] UK note 3 users. wifi problem with virgin media router

I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
thotwielder said:
I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
Click to expand...
Click to collapse
Hi,
I had a similar problem with my note and was advised to go into the wifi settings and deactivate "Scanning always available" and "Auto network switch".
I had this problem with a Virgin media router and where android was under the impression the connection was unstable it was deactivating the wifi to go back to the cellular.
This may be completely wrong but it solved it for me.
Hope this helps!
I had this issue and the only thing that solved it was a factory reset.
I had a similar problem with my Note 3 (SM-N9005) and Virgin Superhub 1
I hadn't previously noticed problems with wi fi at home when using different phones in the same location.
After much reading on support forum I concluded that many Superhub users believe the device is not very effective when operating as both a cable modem + wi fi router.
I opted for an expensive solution of buying a new wi fi router.
My Superhub now operates just as a cable modem and is connected via ethernet cable to the adjacent Asus RT-AC66U which does have the advantage of 802.11 ac.
Speed test result from Note 3 via wi fi setup described above.
http://www.speedtest.net/my-result/a/822449802
Sent from my SM-N9005 using XDA Free mobile app
Thanks paul, mine is super hub as well. I want to get a router to test, but worring if it doesn't solve the issue.
wow, that router is a lot of money, really hope it's not the router issue.

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