Data Connection Problems? - Touch HD General

Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...

JetMouse said:
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
Click to expand...
Click to collapse
yeh iv been getting that problem for sometime now, its frustrating, sometimes i even have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error,
its very similar to the problem you get on your home broadband, your router shows its connected and your dsl and everything is active yet you get a white page on your browser and then you have to reset your router, very very frustrating, so i understand your problem exactly.

I'm wondering if this is anything to do with changing cells on your network?
When you travel to a different cell location although the network says you are still connected (and you can still send/receive calls) the data network has actually dropped and needs refreshing?
I suppose what we are after is a program that can refresh the data network every few mins - don't know if this is possible though?

Here in Germany o2 has a problem with the Qualcomm Chipset. I also have hanging connections. A workaround is to disable HSDPA. Maybe you have the same problem?

same problem here (also o2 Germany)
the 3G icon is there and the bubble says there is a connection for x minutes but opera or google maps mobile report a missing connection after a short time of usage. i have to kill the connection manually and after the connection is reestablished it works again for few minutes...... this is so frustrating...

GPRS
Same problem in Czech republic with O2 provider.
At this moment I found as a fastest way to switch off and on the radio.
I'm using most of the time GPRS connection and this problem is about two times per day so reconnection every day two times is really annoying.
Hopefully somebody will find solution soon...

My problem is slightly different. Sometimes (after using Opera or not) I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work. Any solutions or similar experiences?

Blackstone data connection problems
I have been getting the same problem for sometime now, it is very frustrating, I always have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error.
I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work.
I am also wondering if this problem is limited to Blackstone (HTC Touch HD) or extends to HD2 also?
I have noticed that no one ahs posted any solution.
Comeon senior guys PLEASE help us out here.
Many thanks in advance.

Kam2kam, question, What rom are you using, and are you using activesync? If so, have you downloaded any email attachments? I was having the same problem where a couple of times a day I would have to soft reset. The connection would look fine, but if you tried to update anything or browse the net you were met with an error. It was frustrating. I finally narrowed the issue down to activesync and the new manila documents tab. My theory was that when I downloaded an attachment to view in the documents tab activesync would continue to sync the attachment each time it polled for new mail. Since activesync is often slow to sync attachments, my connection to the VPN would timeout before it could finish syncing causing the dreaded "waiting for network". My thought was my VPN connection would freeze thereby preventing my carrier internet from being able to connect; since, at least for me, you cannot have two different data session running simultaneously, i.e. VPN connection and the carrier's connection. The only cure was to soft reset. Ultimately what I did was hunt down any and all email attachments that I had dowloaded, and deleted them all. Since then my data connection went from freezing up twice a day to zero times a day and it's now been over two weeks.
You may not have the same set up as I do, but perhaps there may be something similar going on.
I hope that helps a bit.

Related

Messaging app kill ALL IP-based connection

Hello,
I've having problem where as I am unable to connect to T-Mobile GPRS/EDGE on my MDA. I thought it was caused by bad cell connection, but I tested this with my hx4700 and N90 and I always have good connection.
I did some investigation and noticed that the connection was made, but no data can be passed through. After several days of investigation, I can make an accurate assumption that it was the MESSAGING application that is causing it.
I had the Messaging application to check for mail every 15 minutes and it'll automatically do so without fail all day long. But the connection stays on and if I try to connect via Internet Explorer, Weather Panel update, NewsBreak RSS update, or any other IP-based application, nothing get transferred. Even when I disconnect the connection and reconnect.
THe only way to fix this is to SOFT RESET the device.
Anybody know why?
Is anyone not having this problem? I.e. you set Messaging app for auto-check every 15 minutes and your EDGE/GPRS connection ALWAYS work (except in no-cell- signal area), be it for PIE, RSS, SSH, Telnet, etc.

Problems with data connection

Once setting up Wifi, I cannot make my data connection work.
I know it is set up and working properly because Weather and Stock Tabs are updating fine, but all other programs cannot use data connectioin (e.g. error response in Opera, Mail, etc)
I have set up in Connection according to Internet and Company (not sure how this is called in English) but it does not work.
Does anyone have similar problems? And how do i fix this?
can we have some more info?
What happens if you turn the phone connection off in comms manager, but leave the wifi connection on?
What error are you getting?
Is your wifi router set to block any particular type of traffic?
With wifi it works fine, just my 3g data connection does not work.
i have tried numerous settings, changed, deleted, softresetted. nothing can make my HD connect through 3G
H(sdpa) and E(dge) symbols appear next to connection strength which signalizes it is connected after i switch data connection on. but whatever program i try to connect, all give me errors. i assume they keep trying to connect with either wifi or something else.
there were some times where i could update stocks and weather tab, but at same time opera, msn, google maps, etc. all gave me connection errors (could not connect etc.)
sometimes it appears when i delete an entry, it re-appears again. maybe i have to do hard-reset if there is no solution at all.
Get your network to send you a config text with the settings. Also have they activated hsdpa for your account?
sure i tried that all. also tested other prepaid cards (vodafone, o2), with all of them the problem appears to be the same. they all work on my old phone, just not on HD.
im afraid only a hardreset will help.
what happens if you turn wifi off via comms manager (making sure phone connection is still turned on)
does it update weather / stock then?
PS which mobile company are you with, and in what country?
I have a similar problem.
But in my case it often helps to disconnect the 3G connection and reconnect. In most cases Opera can then load the desired page.
Network is O2 Germany.

Intermittent internet connection problem

Hi folks,
I have noticed an irritating, intermittent connection problem with a couple of XDA phones I've had. Specifically, I now have an HTC Touch Pro, and most of the time the internet works fine. Sometimes though, when I try to connect, nothing happens for a very long time, and eventually an 'unable to connect' message is displayed. Usually, I use Opera 9.5, which was pre-installed. But the problem also exists if I use the standard IE and also with Skyfire too. The message is different depending on which browser I'm using of course. But if one won't connect, none of them will, so I don't think it's a problem with one of those browsers. I should point out that when the browsers do connect, they stay connected. this problem only occurs when I open the browser and it tries to connect. I did have the same problem on my previous XDA device - O2 XDA Trion. I have found that if I perform a soft-reset, the internet will then start up nice and quickly on the first attempt, which I'm guessing suggests it isn't a network problem. Does anyone else have this experience? Does anyone know what might be causing it? Of all the pieces of software I've installed, there are few, if any, that I've had installed on both devices, other than the programs which are preinstalled. The only commonality between my previous device and my current one is the OS and the SIM card.
Are you speaking about your HTC PRO Wifi connnection or the EDGE/GPRS/HSDPA connection?
I also have issues with the data line not being connected or running the way you would think. I then pop over to wifi and all is good. I normally just turn off the data connection and reconnect.
Also, do you keep the connection permanently on data mode or do you let the phone log on for you?
My theory (this happens to me sometimes too) is that my phone connects to the tower and then gets timed out because of no data activity. The phone doesn't figure it out and simply shows a connection still. Then when you try to get data the phone is confused as to why the digital connection it thought it had was no longer active.
Props to me for making up **** and having it sound 2Legit2Quit.
I am talking about my EDGE/GPRS/HSDPA connection, and, now you mention it, yes, I think wi-fi works when EDGE/GPRS/HSDPA is not working. I'm not sure about that though. I'll have a go when it happens again. Which it will, very soon, because it happens all the time. It's annoying.
Thanks for your ideas!
PS: I didn't respond to your question about data mode. I'm not really too sure what you mean by that. I didn't know there was a data mode! In the Touchflo3D settings, under communication, there is a switch labelled 'Data connection. Turn off data connection.' But if I do turn that off, it just turns it straight back on again. I'm not sure that's what you meant though.

Sudden issues with internet connectivity.

So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Maybe it's a network issue. Do you have a sim card for another network you could try?
trice1921 said:
Maybe it's a network issue. Do you have a sim card for another network you could try?
Click to expand...
Click to collapse
Yeah, I tried. Same thing.
Any more ideas?
It's really wired, I rolled back to old HTC stock rom (still the same issue), installed stock 1.56 again ... and it's working. I have no idea what was the issue, especially considering how many times I've flashed it before and it was always there.
Oh well, I'm happy
Scratch that, forgot that the HD uses my PCs connection when plugged in.
So, it still doesn't work. Think I'll write to HTC, or is there anything else I could try doing?
Have you tried calling someone when you have the problems? After a couple of weeks-months a lot of people seem to have connectivity problems. I've sent mine back and hope to have it back soon!
I have this problem all the time for a week now. Everything but 3G internet works fine.
I did install SPB Wireless monitor yesterday, to check how is the data transfer.
Running the browser, hitting refresh each time, downloaded about 2KB of data (on average). (Same on both, 3 and T-Mobile)
Then, I've left youtube app and browser on - after about 40 minutes, it managed to download most of the youtube app start page and most of one of the pages I've opened with the browser. Data rate was highly random, often not downloading anything for a couple of minutes. In total, it was about 1.1 MB.
Then, after those 40 minutes - it didn't download anything any more for another hour or so. After that (the connection was still active), I've refreshed the browser and tried to load a different tab in youtube app, but for another hour or so no data was transferred.
did you install a new radio? and ifso did you also install the corosponding rilphone.dll?? maybe you can use hd tweak and set the data connection you use to always on. this works fine for me
Yeah, I tried a few radios (with dlls). Didn't help.
Data connection stays on, for hours. (without tweaking, which I find kind of strange).
As I said before, it's not an issue with disconnecting. Connection stays on, yet data is not being downloaded properly.
which data plan are you using?
Also can you navigate here and see if this is like your problem (post 22 and down):
http://forum.xda-developers.com/showthread.php?t=479403&page=3
Thanks
It's web'n'walk. (uk)
However, it's certainly not an issue with t-mobile, as it works exactly the same on '3' as well.
I'm running out of ideas here really. Seems like no one so far (including HTC tech support) had the same issue.
I think the only possibility is, that it is hardware related somehow.
Hi Volw, did you find a fix for this? This is happening to my bosses phone.
Hi... is it my impression or is you Touch HD's behaviour similar to this ?
Sorry for the link, but didn't want to repost...
I think you're not alone!
Have you tried a hard reset? In my case it solved until I disconnected from my home network again!
I hope I can help (so little) in detect the specific circumstances in which the error occurs....
My solution, since I had mine for less than 30 days was going to the shop where I bought mine, swaped for a brand new one and I kept for the firmware that came from factory... didn't flash for the current official rom (cooked roms are out of the question for now - with all do respect) and I'm very very reluctant in flashing my new TouchHD. I even flashed the first unit twice but I kept having the same problem.
Now I'm affraid of flashing this one and going back to the shop with a second phone in the same condition...
Still with the installed firmware from factory (previous from the current oficial) I still get a few minutes for it to "see" the active HSDPA connection after disconnecting Wifi!
Sorry if i deviated a bit from subject... just trying to help.
Regards,
MD
I have exactly the same issue. I've had my HD for about 6 weeks and the Wifi has always worked fine with my home network. But then suddenly one day last week it stopped working.
It's still connected, but no data is being transferred. I can't update the weather or browse the web.
I've tried playing with all the settings and connected to my neigbours unsecured wifi network, but still nothing works.
This is particularly annoying because data is not part of my contract, so wifi was my only way downloading files, updating things etc.
Anyone had any luck solving the issue yet?
Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Hi guys, I had exact the same problem.
I'm on O2 Germany network and figured out, that when disabling HSDPA and only using 3G I never had that problem anymore.
I mean although I had full HSDPA connection, Opera was sometimes able to load the Websites, but most of the time the loading failed (mostly the first page load was ok, but all other calls ended in a blank screen, or the "Could not locate remote server"...). This is pretty strange and I would love to use the HSDPA connection again, but for now disabling HSDPA is the only solution for me
greetz giniman
EDIT: I had this behaviour with the stock ROM and also with Dutty's V3.3 which I'm running right now. What I was thinking is, that maybe the auto switching between GPRS/3G/HSDPA is damaging the connection???
HTC HD / Blackstone connection issue
I have the same problem in SG - Opera does not load web page some times, even when the 3G/HSDPA icon is flashing on the top bar, and that the Data Connection in CommMgr is showing green.
I have to click on the Data Connection in CommMgr again (which will not go off), and the connection back up again.
These happen to other internect connectivity as well. Usually happen in the first connection (of each app) to the internet after I restart the phone.

Data Connection goes bezerk/dead!

Hi everyone...
I have an odd problem with my ToucH HD data connection. Usually it happens by the end of the day.
When I arrive home, I disconnect HDSPA/3G and connect Wifi because my data plan comprises only 100Mb per month.
At the end of the night I disconnect Wifi and connect hSDPA/3G again, but the connection goes crazy.
Usually the weather widget still works (at first), but no other app that needs web connection. No Opera, no MSN, no mail... everything with connection error. Then even the weather widget too...
In the commManager the DataConnection is active and when i click on the H on top of the screen i can see that HSDPA is connected and there is a time counter... counting. I've even tried the "Connection wizard" (i suppose it's its name, since my TouchHD is in portuguese), then a soft-reset, but nothing. Is stays the same apparently connected, but no application being able to connect the internet. Just as if some communication layer that serves the applications had been disconnected from the HSDPA network.
The only way I have to "solve" this problem is by doing a restore of an image i created while the HSDPA connection was working. But I suppose having to do this at least once a day does not seem to be a good remedy, at least in my humble opinion.
Do you have any suggestions? I'm running the latest HTC official ROM for Europe, release Apri 7th.
Thank you in advance.
MD

Categories

Resources