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Hi guys,
I'm all new to your forum...
I have the o2 xdII, xdaIIs and now i'm using the xda Exec.
I have a strange problem that even o2 technical support team can't fix...
When i start internet explorer it will connect to either gprs or 3g (whatever is available). when i finish browsing the internet, i just close internet explorer and then close the connection by clicking the disconnect button. Where my problem is, is when i want to reconnect to the internet again (say 5 mins after i close the last connection), i cant get any connection whatsoever. I have a good receiption (gprs and 3g). And i have this weird message :
Dialed: mobile.o2.co.uk
The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings.
So after a lot of talking with o2, i still have this problem.
I have tried to uprgrade to the new rom, and nothing, i have change the settings of the cennection, still nothing. i even changed the handset as i and o2 thought it could have been a faulty handset, but still nothing...
The only solution at the present is to do a soft reset everytime i want to connect to the internet... Its very annoying !!!!
Would annyone have a solution ??? Please ?????
Thank you in advance for your help....
Personally; I wouldn't suggest closing the connection and you won't get charged any extra.
this is easy to fix, but you will lose some software you've got installed.
I had this problem and have worked it out to be conflicts between software that handles the phone line. I had mortring, phonealarm and photo contacts pro installed and my gprs would not reconnect after the 2nd attempt. Putting the phone into flight mode and then back into normal mode would allow gprs to reconnect but only once.
So I uninstalled the above 3 applications one by one and found the gprs would reconnect great with only one installed (any one it didn't matter)
So try removing software that handles the phone line until your gprs reconnect works.
Daz
Hi guys. If you don't remember me - here's my story in a nutshell. I got a 8525 about a week ago. Since day one I tried and tried and tried but never managed to get the wifi working... (as you can imagine I am beyond desperate at this point)
Anyway last night I got thinking and decided to give it another stab. I hard reset, messed with the settings again...and this time manage to get a little further. My phone is now showing me as "connect to network", only problem is I get a message saying "Cannot connect with current connection settings. To change connection settings, tap Settings." each time I try to access anything internet related. I know I'm close especially since I'm actually connected now, I think it's just AT&T's rom doing everything it can to get me to use their networks (I'm on T-Mobile and don't have a dataplan anyway...).
Anyway can you guys think of what the problem might be? I'm so close I can taste it! Thanks.....
Bump... Anyone home?
where did you get your 8525? my wifi on my 8525 works perfectly fine, have u tried upgrading to WM6?
I have WM6 already. I got it off ebay. Everything is perfectly fine with it, it just doesn't want to use the wifi connection to get online.
Try a hard rest.
my 1st 8525 i got off ebay, and it worked great up until a few weeks ago, when the screen stopped functioning it just turned white, i called AT&T and they sent me a new 1 i just got it this morning and now, i cant make calls >.> it will ring then my phone will say i have no service when i have full service and the call will end. but my wifi is fine... did u use the WM6 upgrade that was released by AT&T
No thanks re: the hard reset. I've already done that... If I can't figure this out I'm going to sell my phone and steer clear of ppc phones. I like it, but I bought it for wifi and this is just getting ridiculous. I have tried everything. I've spent hours and hours on this. I've reset my router god knows how many times, played with security settings, reset my phone over and over to start over.....
The worst part now is that I know it's connected. The wifi aspect is fine. It's just the stupid phone not wanting to use the wifi connection for the internet.
Maybe someone with a 8525 and a Linksys router can post ALL of their wireless related settings for me.
Ekh
Yes I used the AT&T update.....
i use wifi and my linksys router, the 8525's range isnt that great u need to be within a few feet of the router to get good reception, im about 30 feet from mine and i get 2 Wifi signal bars and an ok speed. but try this
Start > Programs > Proxy Manager > Disable Proxy
then try to use your wifi, then go back and restore the proxy when your done, i think some 1 told me to do that because att uses that so u can use their internet service or sumthin
Thanks but I'm way ahead of you. I've already tried every piece of advice I've come across on xda. My last hope is someone elses detailed settings.
is your network passworded by a WEP or TKIP ?
It's WPA... My device has the password, and I added the MAC to my router table. It's connecting to the router/wifi...
...it's just that my device won't use the connection
* Sigh * Looks like another one of my please help me posts has gone dead...again...
olly666 said:
...it's just that my device won't use the connection
Click to expand...
Click to collapse
Your problem may be one of the following:
1. The wifi connection is specified as connecting to "work" and programs are set to use an internet connection.
2. The wifi connection is specified as connecting to "internet" and programs are set to use a work connection.
Nope that's not it. But it does remind me of something so thanks. I deleted all the connections seeing as I don't have a dataplan... I made a new connection called "Wifi". BUT, it's not like I can specify any connection for it so it's just blank (no connection specified). By this I mean the options for a connection are:
bluetooth, cellular line, cellular line (GPRS, 3G), Generic IrDA, Hanes...COM1. No option for wireless...
Does that help?
Check that your router is set to allow connections by devices with 802.11b, which the Hermes uses. Most default to 802.11g only.
It's set for b and g
Helloooo...?
Hallelujah!!!!!
People, I have WIFI!!!
Thanks to everyone who tried to give a helping hand... It's really appreciated.
For future reference to those who are suffering from the same problem - this is what seemed to fix it... I entered google into IE via it's IP address rather than it's name (open command prompt, ping google.com...). To my surprise the page quickly loaded. I then instantly realized that the problem was with the DNS settings. I opened up "Wi-Fi" in settings, went to the "Network Adapters" tab at the bottom and entered in the DNS addresses for "IEEE 802.11b/g...". If you need help with this just PM me (I consider myself somewhat of an expert on this topic now).
I thought I was never going to get online. There IS a god!
For the past couple of weeks, I've been having issues keeping an internet connection. To describe, I have push email set up so I'm always connected. I seem to get emails fine and I always have an "e" above my signal strength to show that I'm connected. But When I actually want to go to a website, it will connect but after I click on a few links, the next link will just hang. I'm using Opera mini, and after a few pages I get the network test page. Sometimes it will come back and say "you have a working network", and other times it just won't start again.
I was thinking it was just my service (T-Mobile USA) because I use a proxy configuration that's not really ment for full internet access. But I noticed that I was having the same issue when connected to wifi networks. Then I tried PIE and I had similar issues connecting with it as well.
I did just replace my housing. That's the only major change I can think of. I hope this isn't a hardware issue. Anyway, emails still come through but surfing forums has been pretty much shut down. Anyone have any idea of what it could be?
BTW, I've been using the same ROM for over 7 months (O2 Premium Plus) and never had this issue before. No new programs installed since problem either.
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
JetMouse said:
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
Click to expand...
Click to collapse
yeh iv been getting that problem for sometime now, its frustrating, sometimes i even have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error,
its very similar to the problem you get on your home broadband, your router shows its connected and your dsl and everything is active yet you get a white page on your browser and then you have to reset your router, very very frustrating, so i understand your problem exactly.
I'm wondering if this is anything to do with changing cells on your network?
When you travel to a different cell location although the network says you are still connected (and you can still send/receive calls) the data network has actually dropped and needs refreshing?
I suppose what we are after is a program that can refresh the data network every few mins - don't know if this is possible though?
Here in Germany o2 has a problem with the Qualcomm Chipset. I also have hanging connections. A workaround is to disable HSDPA. Maybe you have the same problem?
same problem here (also o2 Germany)
the 3G icon is there and the bubble says there is a connection for x minutes but opera or google maps mobile report a missing connection after a short time of usage. i have to kill the connection manually and after the connection is reestablished it works again for few minutes...... this is so frustrating...
GPRS
Same problem in Czech republic with O2 provider.
At this moment I found as a fastest way to switch off and on the radio.
I'm using most of the time GPRS connection and this problem is about two times per day so reconnection every day two times is really annoying.
Hopefully somebody will find solution soon...
My problem is slightly different. Sometimes (after using Opera or not) I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work. Any solutions or similar experiences?
Blackstone data connection problems
I have been getting the same problem for sometime now, it is very frustrating, I always have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error.
I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work.
I am also wondering if this problem is limited to Blackstone (HTC Touch HD) or extends to HD2 also?
I have noticed that no one ahs posted any solution.
Comeon senior guys PLEASE help us out here.
Many thanks in advance.
Kam2kam, question, What rom are you using, and are you using activesync? If so, have you downloaded any email attachments? I was having the same problem where a couple of times a day I would have to soft reset. The connection would look fine, but if you tried to update anything or browse the net you were met with an error. It was frustrating. I finally narrowed the issue down to activesync and the new manila documents tab. My theory was that when I downloaded an attachment to view in the documents tab activesync would continue to sync the attachment each time it polled for new mail. Since activesync is often slow to sync attachments, my connection to the VPN would timeout before it could finish syncing causing the dreaded "waiting for network". My thought was my VPN connection would freeze thereby preventing my carrier internet from being able to connect; since, at least for me, you cannot have two different data session running simultaneously, i.e. VPN connection and the carrier's connection. The only cure was to soft reset. Ultimately what I did was hunt down any and all email attachments that I had dowloaded, and deleted them all. Since then my data connection went from freezing up twice a day to zero times a day and it's now been over two weeks.
You may not have the same set up as I do, but perhaps there may be something similar going on.
I hope that helps a bit.
Hi
Just got an Orange 3G. One annoying feature is that if it drops a WiFi connection it goes automatically to using GPRS without any indication (which thens starts to cost !!!)
Orange say you can't stop this happening. Does anyone know any trick to stop this (there is no way to keep the GPRS off as there was on my old Touch)
Be grateful for any help
As I said to the person who asked the same question a few days ago *sigh*, google nodata
petez1 said:
Hi
Just got an Orange 3G. One annoying feature is that if it drops a WiFi connection it goes automatically to using GPRS without any indication (which thens starts to cost !!!)
Orange say you can't stop this happening. Does anyone know any trick to stop this (there is no way to keep the GPRS off as there was on my old Touch)
Be grateful for any help
Click to expand...
Click to collapse
You need to check how your phone is connecting.
AFAIK the orange ROM uses the unique manager not the normal HTC connection manager.
This means you dont really have a WiFi connection. Orange unique is their VOIP(??) implementation.
If you have a livebox and orange as your ISP your phone will automatically switch to using your WiFi connection for phone calls saving you money, the downside is you cant use wifi for anything else.
The only way to sort it is buy flashing a different ROM.
Orange Unique ----http://www.business.orange.co.uk/services/broadband/unique-for-business/
Hi
Thanks for the info. Been trying to sort out with Orange and same answer - disable GPRS and the WiFi stops as well !!! (One of the Orange guys even admitted that it was because they don't make money on voice now, only data). The 'nodata' fix doesn't work as it also stops the WiFi. Any thoughts on which ROM I might flash?
Thanks for your help
I'm actually an Orange employee, working for Handset Faults, and looking to solve this for a customer.
There is a rom update available from HTC, which apparently fixes this, however the customer I'm trying to resolve this for, has tried updating and his serial number shows as no available ROM.
I don't think the No-data resolution will work, so hoping if theres any other solutions you guys could suggest?
I know on my current HS, which is a Hermes, I've the communication manager, which i believe isn't available on the Touch 3G, unless debranded.
Really, I'm just trying to get more advice, so would appreciate anyone's tried and tested work-around, as i've to call said customer back tomorrow, with hopefully a resolution, but if not, then he'll have to wait till a ROM update becomes available from HTC/Orange for branded handsets.
I found a solution to this problem last night that works for me on my Touch 3G with Orange.
Enter Unique Manager - Advanced Settings - Network Adapter - My Network Card Connects to - and ensure they're all set to connect to The Internet.
I have also setup a Block GPRS connection under Settings - Connections - Conections which stop GPRS connecting and can now connect via Wifi no problem.
Bob
bobmac892 said:
I found a solution to this problem last night that works for me on my Touch 3G with Orange.
Enter Unique Manager - Advanced Settings - Network Adapter - My Network Card Connects to - and ensure they're all set to connect to The Internet.
I have also setup a Block GPRS connection under Settings - Connections - Conections which stop GPRS connecting and can now connect via Wifi no problem.
Bob
Click to expand...
Click to collapse
Bob
Thanks for this - going to give it a try but when i go into Settings - Connections for the second part of your fix, where do I go next (I can't find Conections which stop GPRS connecting)
Thanks
Thanks Bob,
Will copy this and put it on my phone somehow!
Thank you very much for the advice!
Greeee
Did you manage to make it work?
petez1 said:
Greeee
Did you manage to make it work?
Click to expand...
Click to collapse
Unfortunately, the customer cancelled their upgrade and got another handset before trying this.
Shame really!
Thanks for the help though!
petez1 said:
Bob
Thanks for this - going to give it a try but when i go into Settings - Connections for the second part of your fix, where do I go next (I can't find Conections which stop GPRS connecting)
Thanks
Click to expand...
Click to collapse
Bob/Greee
Still haven't been able to work out the second part of the fix - can you help?
Thanks
I've no suggestions tbh, cause I don't own a Touch 3G, I personally run a Hermes.
I'm actually trying to follow this up, and check what Bob meant by blocking GPRS on it.
Also, would you chaps be so kind to advise me if GPS under the HTC Touch 3G uses GPRS to connect, or does it use Satelittes like a normal GPS?
Just another question my customer asked today.
Thank you,
Greeee said:
I've no suggestions tbh, cause I don't own a Touch 3G, I personally run a Hermes.
I'm actually trying to follow this up, and check what Bob meant by blocking GPRS on it.
Also, would you chaps be so kind to advise me if GPS under the HTC Touch 3G uses GPRS to connect, or does it use Satelittes like a normal GPS?
Just another question my customer asked today.
Thank you,
Click to expand...
Click to collapse
The GPS will use the satelitte to get a signal (just like proper SatNavs), but if there's an A-GPS feature, it will use a tiny bit of GPRS to speed up the process.
It'll then use the GPRS (if enabled) to download maps for the local area if it there isn't a map already installed on the handset.
That's why it's always a good idea to disable GPRS when roaming, at £8/mb- it's a pricey thing to use.
However, you can normaly download maps using WiFi before you leave (if you know where you'll be going), which will save time and money on using the network for data.
I get asked that question alot too (I work for them too, in NT1- First Impressions)
It will use the GPRS for the GPS locator if you leave A-GPS selected. Fortunately you can disable A-GPS to stop this happening.
Interestingly, I can't find any real difference in the speed of 'finding' satalites between standard GPS and A-GPS.
Thanks for the advice guys.
So any ideas how to fully block GPRS traffic outgoing, unless wanted? So its WIFI only when my customer is at home?
No further movement on this one...
Anyone got any ideas, how to utilise the WIFI facility switching the Unique Phone part off, and blocking GPRS traffic?
Thank you,
NoData works on fone.......BUT
Hi I got my touch 3g couple days ago its on orange contract brilliant fone apart from cannot connect to wifi as you all know it still connects thru gprs so I downloaded Nodata installed on fone disabled gprs with it. So good so far switched on wifi thru unique manager then checked that data connection was still off and it was BRILLIANT I shouted.
My wifi was connected to my hub and data connection was off woo hoo
Started web browser and lo an behold Get the message "cannot connect with current connection settings"
As far as I am led to believe at the present time there is no way round this problem apart from installing a clean version of windows but if I am mistaken please tell me how to get around this problem.
Cheers Biggles
HTC touch Dual An a HTC touch 3G
I have the Touch 3g with Orange - but thanks to the guys on this forum I got rid of the Orange branding/mess by using a 'stock' rom and I am not now using Orange Unique. Then I did the following........but not sure if it works with the Orange Unique stuff.
As far I as I can see there is no explict way of turning GPRS off - if it is set up then it will connect to it when a program requests data. I have unlimited internet on my home network but I need to turn GPRS off when roaming abroad so I don't get charged silly amounts.
I found that the only way I can guarantee to stop the phone using GPRS is to change the name of the Access Point Name - then it cannot connect to the service. On my phone (a Touch 3g) it is under Settings, Connections, Connections, Manage Existing Connections - then edit the connection details. On mine it is Orange Internet - so edit this and get to the Access Point Name - which is orangeinternet in my case - i just take away a few letters at the end and save the settings.
At this point GPRS will not work because the Access Point Name is not correct and you will get a message from any program trying to access the internet if wifi is not enabled. To get it to work again just edit the Access Point Name back to what it was. In my case I do not have to switch the phone off/on - I can just change the Access Point Name at anytime and it works or dosn't as I require.
Hope this helps.
doublegandt said:
On my phone (a Touch 3g) it is under Settings, Connections, Connections, Manage Existing Connections - then edit the connection details. On mine it is Orange Internet - so edit this and get to the Access Point Name - which is orangeinternet in my case - i just take away a few letters at the end and save the settings.
Click to expand...
Click to collapse
Hi,
With Orange Unique there isn't any "Manage Existing Connections" that I can find - just addding new modem or VPN? Am I in the right place?
Thanks
for the benefit of people who may be subscribed to this thread, I think I have found a fix for the orange rom using data connection instead of wifi, read on here:-
http://forum.xda-developers.com/showpost.php?p=4517074&postcount=12
post back to that thread if it works for you!