Proximity sensor doesn't work every call. Some time it works, some time it doesn't! The screen was on and my cheek keeps touching the numbers and cause irritating DTMF sounds.
Any solutions?? Thanks in advance!
j4jason said:
Proximity sensor doesn't work every call. Some time it works, some time it doesn't! The screen was on and my cheek keeps touching the numbers and cause irritating DTMF sounds.
Any solutions?? Thanks in advance!
Click to expand...
Click to collapse
I feel the same as well, any ideas?
Here Same Problem ! when i´m end the call and call again its function...
ali1984 said:
Here Same Problem ! when i´m end the call and call again its function...
Click to expand...
Click to collapse
I've never experienced this. To be honest, I'm suprised at how good it is! Hope this isn't an intermittent problem that will just appear one day.
Same problem here, somehow I managed to call another number with my cheek and ear whilst talking to someone!
I know have to pay attention and glance at the screen now and again especially after I've had to hold it with my shoulder and ear
Related
Phone will hang and drop the call, it does not matter if i use the button or slider. I'd guess it happens half the times or so..
Could not find any threads on this here, so i'm guessing it isnt a problem for most?
I have the same problem. Wondering if it is a known problem, and if there is a solution?
Mine can be well temperamental when answering a call.
Sometimes the vibration carries on for 4-5 seconds into the call. Sometimes the ringtone takes ages to stop, sometimes I do the slide-to-answer thing and it hangs - meanwhile the other person has rung off.
I don't know what causes it, but it's very annoying!
Meza1 said:
Mine can be well temperamental when answering a call.
Sometimes the vibration carries on for 4-5 seconds into the call. Sometimes the ringtone takes ages to stop, sometimes I do the slide-to-answer thing and it hangs - meanwhile the other person has rung off.
I don't know what causes it, but it's very annoying!
Click to expand...
Click to collapse
I have had it become unresponsive, trying to answer a call, while it would keep vibrating until i took the battery out..
i take it youve tried the slider fix?
jonajuna said:
i take it youve tried the slider fix?
Click to expand...
Click to collapse
Yes, that just made the slider less laggy.
The problems with the call function are so annoying that I decided to use a Nokia for calls and the HD for all the rest. So I am carrying two devices with me. What a progress!
Where can we find the fix for the slider problem?
Can you post a link to the fix you mentioned before please?
Hi, every time i call somebody or they call me my face touches the screen and either hangs up the call or activates speakerphone. I was wondering if maybe the sensors aren't working correctly or if there is a way to enable them.
thanks in advance zac
really need to sort this out as its my only problem with the leo.
When I answer a call I think I might be muting the call, I can hear them but they can't hear me.
Can I lock the screen, anyone else have this issue?
It happens often!
Thanks
d12bn said:
When I answer a call I think I might be muting the call, I can hear them but they can't hear me.
Can I lock the screen, anyone else have this issue?
Click to expand...
Click to collapse
Regarding locking the screen, there are two applications, 'Proximity Sensor' and 'Call Caddy'. The first uses the light sensor to simulate the proximity sensor the Hero doesn't have, the second uses the accelerometer to lock the screen when ever the phone is upright (like it would be if it were at your ear).
I found 'Proximity Sensor' to be crashy. 'Call Caddy' works pretty well.
well
Thanks I'll try Call Caddy.
I have Call Light now but still having problems
Hi,
I'm loving my OnePlus 5, but there is a strange behaviour with incoming calls. When the phone is ringing and vibrating, sometimes a really bad buzzing sound occurs every few seconds.
It doesn't happen with every call and I have absolutely no idea what's triggering it. I've thought about the vibration motor, but then it shouldn't only make that sound for some calls.
Anyone else with this issue?
Ok, I've done some tests and can easily reproduce the issue:
It happens when vibration is set to strong, like it is set default for calls, and the phone is lying somewhere. As soon as i touch the phone a little bit or take it in the hand, the sound stops. It cames definitely from the top (right?) of the phone.
It would be nice, if anyone could check if their phone makes the same noises. Either call your phone or simply go to vibrations settings.
I've made a video of the vibration sound on strong settings. Would anyone please be so kind to check it on his/her device? You can hear the strange noise pretty well.
OnePlus support told me it was normal.
https://youtu.be/GWT19K6jQiQ
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
Ichimarue said:
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
Click to expand...
Click to collapse
Thanks for your reply. I've set vibration to medium as a workaround. It would have been hard to believe every device is doing this ugly noise, especially since you hear it with standard settings for incoming calls.
Nevertheless I'd appreciate any further feedback wether his/ her device is affected or not.
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
mohitraj.raj said:
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
Click to expand...
Click to collapse
I had to RMA the phone. Unfortunately it's the only solution.
I have 2 days left before my 10-day-replacement policy is over. You're saying, your replacement device doesn't have the issue?
Using stock dialer, on Oreo. (Had the same problem on Nougat.)
When a call comes in, it does not allow me to answer the call. If I drag up on the ball for "answer", it simply bounces back. It won't "answer".
However, this only happens when the phone is "cold". After answering a call the phone answers normally for future calls
Any ideas?
This doesn't seem to be a dead spot in the touch screen, as I can suspend the ball at the apex for an indefinite time.
The problem seems to be that it doesn't trigger the "call answer". It isn't accepting it as an input.
This is repeatable, but once it has "answered" a call, it will generally answer the next few calls accurately.
I have the same thing on Nougat and Oreo too can be pretty annoying at times
Sent from my PH-1 using Tapatalk
Pucksr said:
Using stock dialer, on Oreo. (Had the same problem on Nougat.)
When a call comes in, it does not allow me to answer the call. If I drag up on the ball for "answer", it simply bounces back. It won't "answer".
However, this only happens when the phone is "cold". After answering a call the phone answers normally for future calls
Any ideas?
This doesn't seem to be a dead spot in the touch screen, as I can suspend the ball at the apex for an indefinite time.
The problem seems to be that it doesn't trigger the "call answer". It isn't accepting it as an input.
This is repeatable, but once it has "answered" a call, it will generally answer the next few calls accurately.
Click to expand...
Click to collapse
me too. very frustrating....thinking of buying a different phone.
Pucksr said:
Using stock dialer, on Oreo. (Had the same problem on Nougat.)
When a call comes in, it does not allow me to answer the call. If I drag up on the ball for "answer", it simply bounces back. It won't "answer".
However, this only happens when the phone is "cold". After answering a call the phone answers normally for future calls
Any ideas?
This doesn't seem to be a dead spot in the touch screen, as I can suspend the ball at the apex for an indefinite time.
The problem seems to be that it doesn't trigger the "call answer". It isn't accepting it as an input.
This is repeatable, but once it has "answered" a call, it will generally answer the next few calls accurately.
Click to expand...
Click to collapse
dandan2980 said:
I have the same thing on Nougat and Oreo too can be pretty annoying at times
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
I am on T-Mobile and have not seen this happen. Any of you using WiFi Calling, if not try and see if it makes a difference.
Don't swipe up from the icon.
Swipe up from higher up, near the contact picture.
Just like the rest of the google apps, google doesn't use a proper viewport and the coordinates are messed up the essential phone.
Charkatak said:
I am on T-Mobile and have not seen this happen. Any of you using WiFi Calling, if not try and see if it makes a difference.
Click to expand...
Click to collapse
I'm on Metro Pcs which is on the same network as T-Mobile. Some times it takes like 3-4 swipes to get it answer sometimes on the first one and I've actually missed phone calls because it wouldn't answer
I'm not using WiFi calling either
Sent from my PH-1 using Tapatalk
dandan2980 said:
I'm on Metro Pcs which is on the same network as T-Mobile. Some times it takes like 3-4 swipes to get it answer sometimes on the first one and I've actually missed phone calls because it wouldn't answer
I'm not using WiFi calling either
Click to expand...
Click to collapse
This is my second headset and the first one was without this issue. If you have any one with another carrier, try their sim card. This is what I have done with another phone brand when there was an unrelated to your issue.
JCBomb said:
Don't swipe up from the icon.
Swipe up from higher up, near the contact picture.
Just like the rest of the google apps, google doesn't use a proper viewport and the coordinates are messed up the essential phone.
Click to expand...
Click to collapse
It works!! swipe up from near the contact picture.
thanks for the advice.
Pointmaine said:
It works!! swipe up from near the contact picture.
thanks for the advice.
Click to expand...
Click to collapse
Or anywhere in the middle of the screen: swipe up to answer or down to reject a call.
can't answer calls on oreo now
anyone got a fix or workaround ??
This happens to me too. Does the same thing to ignore. I also have problems where I can't hear the person for a good 30 seconds, even though it gives me the ringtone when the call is placed. Sprint says it's not on their end... I've pretty much decided to sell this.
Before this I had Moto G5 Plus which was highly rated as the best budget and it had a ton of issues too. I may buy an iPhone for the first time. I'm just tired of always having an issue with something on an Android device. I just want a product that works 100% of the time.
Pointmaine said:
anyone got a fix or workaround ??
Click to expand...
Click to collapse
I go home and the phone call should appear on the top, then I click answer to get the call
work around from essential
Pointmaine said:
anyone got a fix or workaround ??
Click to expand...
Click to collapse
If you start in the middle of the screen and swipe UP in short strokes, doe this resolve your issue.
I've seen this come up a few times on here and the subreddit and haven't had an issue answering or declining calls :S