Database Users

VERY annoying email bug(s)

I have set up my own personal email account in the HD2 - not outlook, just a standard personal email.
Configured all well and good; works fine except for the very poor implementation by HTC which gives the user absolutely no audio / visual conformation that your messages have actually been sent successfully....?!
However, I have it set to retrieve new emails from my server every 15 minutes, but it does this so erratically that I can't trust it. Today I was wondering why no email had come through by 1pm, so I manually pressed 'send and receive' and 8 important emails came through from 8.40am!
So I decided to check the mail settings (again) to make sure it wasn't just me being dense. That's when I discovered an even more annoying bug -
Every time I access my POP3 email account's settings the HTC automatically changes my incoming mail account user name from whatever I saved last time, to just the first 3 letters of the user name.
ie I put in a user name of [email protected] and the next time I view the settings there's only HTC in the username box.
It gets worse still, everytime I also check the outgoing server details, at the same time it also defaults the 'outgoing (SMTP) mail server' to 'use the same username and password for sending email' IN-SPITE of the fact that I have now set this up 15 times and saved it with a different user name and password!! AGHHH!
So, it's very unreliable in retrieving emails (over wifi or 3G or GPRS) and the email account settings need re-setting up every time I access the account settings to check why they are not working...again.
I am very quickly losing faith in this bit of tech, this is my second HD2 handset and it's freezing and crashing more in a few days that my old 3G did in a year. So frustrating!
Does anyone have any idea what's up with the email issue?
Cheers.

Yep, I've seen the first problem you have, where part of the username (more specifically, everything from the ampersand onwards) are truncated. This, and presumably the other problems, seem to be down to the HTC email configuration program trying to be too clever. If you go to Pocket Outlook, by tapping on Inbox when you're on the email Sense tab, then go to Menu -> Tools -> Options, and set your accounts up there, they stick. Annoying bug, but circumventable reasonably painlessly.

ianjd said:
If you go to Pocket Outlook, by tapping on Inbox when you're on the email Sense tab, then go to Menu -> Tools -> Options, and set your accounts up there, they stick. Annoying bug, but circumventable reasonably painlessly.
Click to expand...
Click to collapse
I have no Tools in Menu of the Inbox
I only got the account setup when in the sense tab and there i only get to the htc account settings. So how to I get to the outlook settings?

I also had this problem with it not automatically syncing my hotmail account as specified.
The newer 148 ROM seems to address this BUT introduces a number of irratating bugs along with it - depends if you can live with them or not....

KaNarlist said:
I have no Tools in Menu of the Inbox
I only got the account setup when in the sense tab and there i only get to the htc account settings. So how to I get to the outlook settings?
Click to expand...
Click to collapse
hello
try this
press start > email ..that will take you to winmo default ..add account there
this worked for me

Did you change peak time settings as well?

KaNarlist said:
I have no Tools in Menu of the Inbox
I only got the account setup when in the sense tab and there i only get to the htc account settings. So how to I get to the outlook settings?
Click to expand...
Click to collapse
Did you scroll the menu up? Tools is in the list but not visible at first.

Help: deleting mail while keeping it on the server

Hi! I have the following problem ( not directly HD2 related):
I've configured my hd2 to retrieve my mail from my yahoo account each hour ( don't really need push services) and it works flawlessly. The only problem is that when I delete a mail on the phone, it also syncs with the server and the mail gets deleted there too. I'd like to have the option of deleting it only on the phone, and keeping it on the server, is that possible?
Thanks in advance.

Yes, go to mail, enter the inbox.
menu - scroll to tools - options select account
then send/receivce schedula
advanced settings
"when deleting messages:" and change to the appropriate option

Thanks a lot, can't believe I didn't see the "Tools" menu (t'was because I didn't scroll down ).

Wait, I don't see an advanced settings tab at all...

i also would like to know how to do this.....
i use Hotmail for my email..... I have the account set up and working on my phone, but there is no Advanced settings tab available, to select "deleting messages" options ???
is this just not possible to keep messages on the server, using free online email accounts such as Hotmail, Yahoo, gMail ???
PS: I have no idea what these things mean, but I have heard the terms before regarding email account.... is it something to do with being a POP or IMAP account ???

Sorry for the noob question: How to I sync my Contacts over from my Nexus?

I am sure it's been covered, but I can't sync this to get my Google contacts for anything. I keep getting error code: 0x80072ee7
This is my first WimMo phone so go easy!

go to your gmail on your pc, then you want to go to contacts, then export contacts, and save them as an outlook file...then you want to log into windows live (if you dont have an account, make one up, and you can still use another email (you dont have to use a hotmail account), then after loading your contact file into windows live on your pc via the web, then you want to open windows live on your phone, and log in, then your contacts will sync, and be saved, like google, on windows live....
your lucky i was in a helpful/good mood because i just picked up my HD2, this all is windows help search away...
although you might have done this, a bit more info on how you got the error would be good...

There was a good thread about this in the HD2 General forum, unfortunately I can't remember the title. You can probably find it with a good search. It's within the last few days.
Basically.. in Settings -> Data Services -> ActiveSync, you can set up an email account that links to your gmail account and syncs the contacts. The account type should be Exchange. That's as much as I can remember. Just do a thread search, you'll find it.

if your contacts are on your gmail account, you can install SEVEN from here (You have to join their beta program and once you do, you can click on the "download software" link. Please select the consumer edition, and agree to the terms (read them carefully first, the reason is explained below). When you do you will be presented with the choice to receive a text message on your phone or other download options, select other download options, select HTC as the manufacturer and select either the P3450 or the T8282 as your model (the HD2 is not officially supported, but it works well at least on mine) and then you can download the cab.
The catch with SEVEN is that when you set up your account, it will send a text message to a number in the UK, they do that to register your phone on their system, and they only do it once per email account, although if you flash your phone and reinstall SEVEN, it will send the message again when you add your account again.
When you set up your account, you will be able to sync your email, your contacts and your calendar, and it will be setup as push. You can do this with gmail, AOL, yahoo, hotmail, and even custom accounts.
Hope this helps.

Phone the sound of it, you already set up an activesync to get your gmail email/contacts/calendar. I'm guessing you didn't unselect 'tasks.' If that is the case, then just go to activesync and in options, unselect 'tasks.' This should fix your problem (google doesn't support tasks so you can't sync them).
You can also deselect the tasks in data settings in the settings tab.

Google Sync: Setting Up Your Windows Mobile Phone for Google Sync - http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
To set up Google Sync on your Windows Mobile device, please follow the steps below.
Important Note: Make sure that you have backed up any Contacts and Calendars from your phone to your computer before proceeding.
Getting Started
1. Open the Active Sync application on your device's home screen.
2. Click Set up your device to sync with it.
3. Enter m.google.com as the server address.
4. Ensure that the SSL option is selected.
Google sync windows mobile Google sync windows mobile server settings
Sign In to Your Google Account
5. Click Next.
6. Enter your full Google Account email address as the User name.
7. Enter your Google Account password as the Password.
8. Leave the Domain field empty. If your device requires you to enter a domain name, enter google.
9. Click Next.
10. Check Contacts, Calendar, or Email, depending on which you'd like to sync. (Tasks is not supported and will lead to an error if checked.)
11. Click Finish.
Google sync windows mobile mail Google sync windows mobile data to sync
12. Press the Sync softkey on the left to synchronize.
Google sync windows mobile
You've now set up Google Sync for your Windows Mobile device.
Tip: If your business, school, or organization uses Google Apps, your administrator will first need to enable ActiveSync before you can take advantage of this feature.

Setting up 2 exchange accounts

Is there a way to setup 2 exchange accounts? I had an iPhone before I switched to the HD2 and had downloaded an application which allowed me to configure more than 1 exchange account. I would like to have my work and Gmail setup as exchange push. Is it possible?

Hi 94loranger
It is possible to do two exchange accounts with the HD2 but I'm not sure about two lots of e-mail. I'll give you an example, we have a shared account for our company appointments and one for our own e-mail and contacts. On my HD2 I have 2 exchange accounts, one to the shared calendar and one to my work e-mail. I also have an IMAP account specified for my own personal e-mail server.
To get the two exchange accounts setup you have to get the sequence right or it doesn't work. Also once you have done this activesync / mobile device centre will show an error every time you connect as they can only cope with a single exchange account. It doesn't stop you from accessing the phone though my computer though.
Starting with a new phone, no accounts setup tap Start -> Tools -> Active Sync. Then tap menu -> new server. Enter the details for your exchange server and when you get to the final screen un-check the items you don't want to sync for this account. In my setup I un-checked everything except the calendar. Complete the wizard and let it sync.
Once this is done tap Start -> E-Mail. Tap the "Setup E-Mail" option and follow it though. If you opt to setup another exchange count. You will only be able to synchronise the items you didn't select when setting up the account through active sync wizard. For my setup this accounts does the e-mail, contacts and tasks. Complete the wizard and let it sync.
You can go back to Start -> E-Mail and setup any other POP or IMAP accounts you need.
I hope this give you some clues as to how you want to achieve what you want. I found the clues on a website somewhere, just can't remember where
Take care,
Ryan

I will try to set it up that way and see if it works. Thanks

Problems configuring IMAP/POP on Windows Mobile 6.5

Hi. When trying to configure Gmail on my WM 6.5 device, it automatically chooses the IMAP mode which leaves me only with the options:
=> Once the messages deleted from the phone:
1 - Delete them from the server
2 - Put them in server's bin
(3 - Keep them in the Inbox doesn't exist).
I actually don't want any action to take place (once some messages deleted), cause it doesnt mean if a message is too heavy or unneeded to keep on the phone that i want it to be deleted completely. Thats completely absurd and a major unexpected drawback on WM 6.5. Yet, i can't get the option to configure my Gmail as POP, to avoid this problem. In the same time i can configure mailboxes on other servers as POP and get the right options. Those are servers that WM 6.5 doesnt have pre-loaded settings for (meaning all mainstream servers fall under the IMAP rule). I just dont see why for Gmail the system forces you to select IMAP with those restrictive useless options. I tried deactivating IMAP in my mailbox but it doesn't change anything. Im sick of that.
What the issue is here about? Is there any patch for this problem which i consider to be really serious?
Thank you.

To bypass Windows Mobile's bullheaded insistance on choosing Imap for gmail, yahoo, etc email accounts:
When you do Menu-->Tools-->"New Account" DO NOT enter a gmail or yahoo email address on the first E-mail Setup page. Just use [email protected] for the address, enter your real password, hit next.
Next screen has "Try to get e-mail settings automatically from the internet". This is what you are looking for. Uncheck the box and hit next.
Choose "Custom Domain" for your e-mail provider. Hit next.
Enter foobar (or anything actually) for E-mail Provider Domain. Hit next.
Now you can fix things up and enter relevant data on following screens. It will let you set your incoming and outgoing servers and choose pop or imap. Just make sure to correct any entries where it used the earlier bogus data you fed it to fill things in (like the user name)
Be sure to fill in "Display name" exactly the way you want it to appear in pocket outlook - it CAN NOT be changed after you create the new account. If you mess that up you have to start over from scratch, and any emails already downloaded in that account will be deleted from the device.
Works on HTC Tilt2 (AT&T) w/ stock WM6.5