Database Users

exec goes into continuos loop thing

Just got a s/h exec and I think it is faulty. Whats happens is it starts up ok and works for a while and then for no reason that I can think of it goes into a loop which stops it from working.
When I say a loop I'm not sure thats the right terminology but imagine if you tapped the start button and the start menu opens... and then imagine you tapped the tab button , the next item would highlight. If you tapped the tab button again the next item would highlight and so on. Well its as if the tab button is being hit over and over because all the items in the start menu will be highlighted one after the other over and over again.... it just goes round and round in a loop.
Its possible to escape from this and go to another screen but the same looping will go on in that screen too.
If you switch off and leave for a while and come back to it it works ok for a short time and thens starts the carry on again.
Sometimes if you just wait a while it stops, but will start doing it again even if you dont touch anything.
I've noticed one way to force it to stop is to slide the volume button... this seems to stop the loop and allows normal function for a while.... then the crazy looping starts again.
Has anyone seen this or know anything about it.

Nope sorry, maybe you can have it replaced where you bought it as from your post, you can recreate the problem easily.
Side Note : Have you tried Hard Resetting? Or installing another ROM?

I have tried hard resets and factory reset... problem remains.
Will try new ROM.... just trying to figure out how to do it !

weegee said:
I have tried hard resets and factory reset... problem remains.
Will try new ROM.... just trying to figure out how to do it !
Click to expand...
Click to collapse
Just download a new ROM form imate or something, unpack all the files in the ROM update to a directory, put the attached file in same directory.
Enter bootloader mode (Backlight + Power + Reset Hole) you will see SERAIL on the screen but not backlight so look hard.
Plug into PC, the SERIAL will change to USB
Run the attached file. You will see a photo of an S100 but continue anyway....
Hard reset when finished... DOne

ok have installed latest rom... but exec still doing loop loop

Just for arguments sake, can you try installing Imate's newest ROM?

yea thats the one i have just put on.
It seems to be doing the problem less than before. I notice that it does stop if i press the backlight key or move the sound slider.
I'm wondering if there is dust or dirt got in behind the buttons or something like that... although I would have thought other people would have come across this b4 if that was the problem. The machine is one of the first to come out, although I just got it a couple of days ago.

weegee said:
yea thats the one i have just put on.
It seems to be doing the problem less than before. I notice that it does stop if i press the backlight key or move the sound slider.
I'm wondering if there is dust or dirt got in behind the buttons or something like that... although I would have thought other people would have come across this b4 if that was the problem. The machine is one of the first to come out, although I just got it a couple of days ago.
Click to expand...
Click to collapse
If you have tried different ROM flavors and still get the same problem, then it is definitely hardware related. Send your unit in and demand for a new one not a repair

Just been playing around with it again and notice that I can make the problem happen if i press any of the keys on the navigation pad except the top one.... and i can stop the loop by pressing the light button.
Weird or what.

My initial thought on this is maybe its got wet at some point

I have opened the xda up and stripped it down to all its parts. No sign of any dampness or dust dirt etc. Dont see anything missing or broken.
Put back together, but still doing this.
Driving me nuts.... its a great machine but is very tiresom to use with this going on.
Another think I notice about this machine, I have never used it as a phone, but I tried putting a sim card in and There is no sound through the earpiece. Only sound comes from the speakers when you set it to speaker phone.

I suggest just return it and have it replaced. It's probably a faulty button. Probably gets stuck whenever you press it.

Doesnt need a button to be pressed for it to start.. just starts by itself... and can stop by itself too.
Sometimes it can for ages without doing it, other times it does it all the time.
Cant figure if its hardware or software problem

GHOST-IN-THE-MACHINE

Yea... maybe I should get a priest !

I had this problem when i first got mine, if you move the sound slider down, then up, it seems to stop doing it for a while, and it hasn't happened in the last couple of weeks atall, maybe its because its new, and just needs to settle in?
Jay

Well at least I'm not the only one to have it.
My sound slider does stop it happening but only for a while and then it starts up again.
The machine is perfect in every other way, its just an annoyance I could do without.
I've tried everything, even stripped it down and left parts out, like buttons, to see if they are the source, but no difference.

I have the same problem!!!!!!!!!
Someone help please!!!!!!!!!!!!!!!!!!!!!!!

I have same problem. I send to service but until today they can't repair that problem.

Problem with my TYTN

Hi everyone.
This just started 2 days ago. This never happened before
When i turn on my phone everything is ok the screen is fine, but hen once it loads up its starts to lag. memory on the phone is not an issue. the scroll on the left side doesnt allow me to scroll down or up , the wheel moves but the on the screen nothing moves. Now the worse part is the screen.
When i turn off my screen and then turn it back on.. the colours are all messed up. the screen is a pinkish blue coulour and almost unreadable. i tried a soft reset and the screen goes back to normal but once I turn off the screen and turn it back on , i get the same problem.. Now do you think a hard reset would fix the problem?

I had this start last weekend. I had the screen issues and the hardware buttons were very sporadic in function. Most of the time they just didn't work.
I flashed back from Black Satin to the T-Mobile rom and sent it off for repair. Should hear back next week as to the outcome.
Is your under warranty? Just send it away.
Only downside is I've only got a Blackberry Pearl as a backup at the moment.....

The above advice is good. Before going for warranty repair though you should do a hard reset to rule out a software issue.
Mike

No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.

Cakez said:
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Click to expand...
Click to collapse
Well, I assume you have tried a few times. It's difficult sometimes to get them all simultaneously pressed. Incidentally, just in case there's any confusion - the soft keys are actually the hard keys with dashes on the D-Pad.
Another way is to go to Sart>Settings>System>clear storage icon.
Just bear in mind that if there is a major problem it may fail completely and you end up with even more of a problem than now - but I guess there is no choice really.
Mike

Just got my Touch today... already froze it up completely.

How do you perform a hard-reset on the Vogue without actually using the software on the device? Is there a button combination that will hard-reset it because I installed batterystatus and for whatever reason, it is completely locked up and will not even load completely on boot up.
Thanks guys.
EDIT:: Nevermind. I figured it out. Thanks anyways

Hold down the SEND and END keys while inserting your stylus into the Gatesanus (that would be the re-set hole). When the screen comes up just follow the on-screen instructions...
EDIT: Sorry, I missed your edit first time around. But at least I got to say "Gatesanus".

Haggar said:
Hold down the SEND and END keys while inserting your stylus into the Gatesanus (that would be the re-set hole). When the screen comes up just follow the on-screen instructions...
EDIT: Sorry, I missed your edit first time around. But at least I got to say "Gatesanus".
Click to expand...
Click to collapse
Haha thanks man. Funny by the way. lol

I had the same thing happen to me. It says on battery status home site that if that happens reset like 9-11 times and it will start up. I could not reset so I would pull out the battery, let it load freeze then pull battery again. I did this about 9 times and It finally started with battery status not turned on and I uninstalled without having to do hard reset and lose all info on device. On a side note battery plus is a good program that does run on the vogue.

HD2 frozen on boot

I have just got the HD2 and been using it for a few weeks. Downloaded a few apps (eg HTC rom, BSB tweeks) and all is good. Saw Max Manila and looked like a great idea - checked my manila version 2.5.19211619.0 and downloaded 2.7 SE (checked it's right for my manila) loaded onto phone and it crashed after soft reset. Took battery out and phone doesn't go past first screen (with the red writing bottom left) - Hard reset is the same and now I'm worried!
Any ideas???

sad to say yy sounds like hard reset time.
power off, hold volume up and volume down, tap power keeping volume up and down pressed til the screen comes on and follow the prompts.
it will reset your phone to factory defaults.
never used max manila so I cant help with what the problem might be, but if there is a developers thread for it you might be better asking there.

Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.

if your phone is provider locked then that will not work.you need the rom that came on your phone. so if was from uk o2 then you need the o2 uk rom, otherwise it wont work.

No luck! Whilst I've got everything to sort the phone out it won't do anything but load the white first screen no matter which buttons I hold down.
Man this sucks!
Guess there's nothing for it except the bin unless anyone else has any other ideas??

can you get into boot loader?
press and hold vol down(not up this time, just down) tap and release power, keep vol down held. should boot to striped cultures colored screen.
if you can what does it say next to SPL?

Hi Samsamual
Thanks for helping but no, won't go into bootloader either - doesn't respond to any input (even when I conect the usb the charge led doesn't come on!) and just starts with the white screen with the HTC logo and then the red writting appears and it just hangs - left it for 5 mins just to be sure and no change
Looks like I've really messed it up although I have no idea what I did wrong - instal went just like the other things I installed.

Ahh shame. All i can suggest is the original rom sd card method. But it MUST be the propper rom that came on your phone, so if you got it from vodaphone, , , even if it is unlocked, you must use the voda rom.
Also, have a really good read through the pages in teh rom development section. If you can find someone with the exact same issue, you could be one step closer to fixing it.

Brotherskid said:
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
Click to expand...
Click to collapse
you must tab the power botton for a short time just tab it and leave it with keeping pressing on the volume up and down buttons don't leave them i think it must work with you tell me if it works

Brotherskid said:
...I'm going to try booting from the sd card b
Click to expand...
Click to collapse
When you tried the SD card method did you use a 2GB SD card and was it formatted to FAT32?
WB

Have you tried a boot (all combinations!) without the sd card installed?

Hoss and WB - thanks for the comments
Hoss, I've held the volume buttons for over a minute after powering on - no change
WB, I can't get the phone to go into boot loader screen but thanks for the info for the future. Next time I'll see if I can copy the original rom just in case.
Resigned myself to having a new paper weight on my desk and looking for a new phone - Guess I won't be putting so many programs on my new one....

PA - Thanks for the advice - Yes tried with sd card in/out sim in/out bootloader, hard reset, soft reset and always the same.

In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.

rlydiard said:
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
Click to expand...
Click to collapse
What's most annoying is it wasn't as if I was doing anything crazy! Max manila is used by many people (from what I've seen in the threads) and I guess I downloaded the wrong one (although naturally I checked and it's the right one). Certainly will curb my using of 3rd party software! As for the warranty, you're right, I can try and see if it can be fixed (bizarrely, that hadn't occured to me - I thought that with no resets working HTC couldn't do anything). Thanks for the tip and I'll let you know how I get on.

Surely your warranty will cover this. Yes, let me (and us) know how all of this goes. You will get your phone back to what you deserve, for sure!

I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.

watnuweer said:
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
Click to expand...
Click to collapse
Experential nut I may be, but just wondering if you had the problem after you installed the MAx manila? I wonder now what versions of OS may be causing this problem.

i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile

fakker said:
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
Click to expand...
Click to collapse
This is getting more interesting, what do you suppose is the cure of taking out the battery, and then charging? I do not doubt your experience, I am just extremely curious if anyone can explain this phenomena.

Argh! The screen is no longer responsive. What to do?

Just as i said - Argh! The screen is no longer responsive. What to do? I can no longer slide the lock across the screen. i have tried to flash the ROM with the 1.66 official but i cannot because it tells me to unlock the phone. I cant! argh! I've pushed the little red button by the battery a couple of times as well as removed the battery. Any suggestions? The hard buttons allow me to answer a call but that's it. i recently turned on the lock for the phone (today in fact) but I've unlocked it several times since doing so before this happened.

Sounds familiar...
Sounds like it is the same problem I had, as well as a few others on this forum. Even after a hard reset, it still didn't work. According to other people here, the solution is to have the screen swopped out for a new one. I've actually just sent mine in today to get it sorted out.
Just curious - I've got a suspicion that environmental conditions may have a role to play in causing the failure. What is the weather in your area like?

Very nice here today. Sunny, mid 50s(f).
I bought this off of ebay. Do i just send it in to HTC?

Try a hard reset, and if it doesn't help then make sure you have an official ROM and send it to HTC.

a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?

lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
I would really like to wipe it before i sent it in. i dont want all my info, etc going into someones hands i dont know. anyway to do that?

No, that's a soft reset. Hard reset is pressing the red button while holding both volume keys until you get the "Restore factory settings?" prompt (when the device is on), then following the onsceeen instructions. This is what you're looking for to erase everything, including any possible software bug that could have caused the issue.
If the touchscreen still doesn't work then, send it in.

lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
No! A hard reset is:
- Turn phone off
- Press vol up and down at the same time and then press power button (hold vol)
- follow the instructions on the screen
Be aware, that all you data on the phone will get lost. I recommend taking out the SD for that as well. After that u r done. By what you say i assume, that you didnt flash a custom ROM yet, right ?

Thanks! that didnt work either though.
I just want my money back now honestly. This thing, as pretty as it is, is just too much trouble.

Sorry double post...

A faulty device can happen to anybody, just bad luck... can't count how many times it has happened to me as well in the past.

I heard that there is a batch of phones that have a faulty screen, other problems are that without pressing anything the phone still registers clicks, phone doesn't always detect the correct place of where you pressed and the screen not responding.
I have got this on my phone and have arranged a pick up from HTC to pick up my phone for repair, hopefully in a week or two it will come back with a brand new screen that works

Ive had it a couple of months now. Im not sure if i can deal with the lack of apps that my iPhone has, pandora and the like, and the fact that teh HD2 would every so often change time and even date and i cant get weather in places my iPhone can.
In short, i love the HD2 for its specs but i no longer trust it at all.