I have just got the HD2 and been using it for a few weeks. Downloaded a few apps (eg HTC rom, BSB tweeks) and all is good. Saw Max Manila and looked like a great idea - checked my manila version 2.5.19211619.0 and downloaded 2.7 SE (checked it's right for my manila) loaded onto phone and it crashed after soft reset. Took battery out and phone doesn't go past first screen (with the red writing bottom left) - Hard reset is the same and now I'm worried!
Any ideas???
sad to say yy sounds like hard reset time.
power off, hold volume up and volume down, tap power keeping volume up and down pressed til the screen comes on and follow the prompts.
it will reset your phone to factory defaults.
never used max manila so I cant help with what the problem might be, but if there is a developers thread for it you might be better asking there.
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
if your phone is provider locked then that will not work.you need the rom that came on your phone. so if was from uk o2 then you need the o2 uk rom, otherwise it wont work.
No luck! Whilst I've got everything to sort the phone out it won't do anything but load the white first screen no matter which buttons I hold down.
Man this sucks!
Guess there's nothing for it except the bin unless anyone else has any other ideas??
can you get into boot loader?
press and hold vol down(not up this time, just down) tap and release power, keep vol down held. should boot to striped cultures colored screen.
if you can what does it say next to SPL?
Hi Samsamual
Thanks for helping but no, won't go into bootloader either - doesn't respond to any input (even when I conect the usb the charge led doesn't come on!) and just starts with the white screen with the HTC logo and then the red writting appears and it just hangs - left it for 5 mins just to be sure and no change
Looks like I've really messed it up although I have no idea what I did wrong - instal went just like the other things I installed.
Ahh shame. All i can suggest is the original rom sd card method. But it MUST be the propper rom that came on your phone, so if you got it from vodaphone, , , even if it is unlocked, you must use the voda rom.
Also, have a really good read through the pages in teh rom development section. If you can find someone with the exact same issue, you could be one step closer to fixing it.
Brotherskid said:
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
Click to expand...
Click to collapse
you must tab the power botton for a short time just tab it and leave it with keeping pressing on the volume up and down buttons don't leave them i think it must work with you tell me if it works
Brotherskid said:
...I'm going to try booting from the sd card b
Click to expand...
Click to collapse
When you tried the SD card method did you use a 2GB SD card and was it formatted to FAT32?
WB
Have you tried a boot (all combinations!) without the sd card installed?
Hoss and WB - thanks for the comments
Hoss, I've held the volume buttons for over a minute after powering on - no change
WB, I can't get the phone to go into boot loader screen but thanks for the info for the future. Next time I'll see if I can copy the original rom just in case.
Resigned myself to having a new paper weight on my desk and looking for a new phone - Guess I won't be putting so many programs on my new one....
PA - Thanks for the advice - Yes tried with sd card in/out sim in/out bootloader, hard reset, soft reset and always the same.
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
rlydiard said:
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
Click to expand...
Click to collapse
What's most annoying is it wasn't as if I was doing anything crazy! Max manila is used by many people (from what I've seen in the threads) and I guess I downloaded the wrong one (although naturally I checked and it's the right one). Certainly will curb my using of 3rd party software! As for the warranty, you're right, I can try and see if it can be fixed (bizarrely, that hadn't occured to me - I thought that with no resets working HTC couldn't do anything). Thanks for the tip and I'll let you know how I get on.
Surely your warranty will cover this. Yes, let me (and us) know how all of this goes. You will get your phone back to what you deserve, for sure!
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
watnuweer said:
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
Click to expand...
Click to collapse
Experential nut I may be, but just wondering if you had the problem after you installed the MAx manila? I wonder now what versions of OS may be causing this problem.
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
fakker said:
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
Click to expand...
Click to collapse
This is getting more interesting, what do you suppose is the cure of taking out the battery, and then charging? I do not doubt your experience, I am just extremely curious if anyone can explain this phenomena.
Related
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Have a look here (point 15) on howto do the reset(s)
http://forum.xda-developers.com/showthread.php?t=583638
Good luck..
Same as Gigino, my HD2 is only giving me white HTC screen. I haven't even had it long enough to connect it to my pc. No messing around. It locked up about 5 times in the 5 days I have had it. Each lock up was only resolved with the battery removal. Curiously no lockups until I set an alarm.
The difference between my issue and Gigino is that I do not have the rom version showing up at reboot, just the white screen. Hardware issue, or software?
Followed the Hard Reset procedure as outlined by HTC and your link above. The reset commands are recognized, but after reload, back to white HTC screen.
Bricked?
If you cant get functionality back by taking the battery out or by soft or hard resetting then theres not much more you can do. You could try taking the battery out and giving it a full charge with the mains charger provided but I dont think that will do much good.
As long as you havent flashed a new rom with the goldcard then call your service provider. If you got a sim free phone then call the place where you bought it as its covered by warantee. You should be able to get it replaced if theres a fault.
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
HTC White Screen of Death
Thanks, guess I feel a bit better knowing it wasn't anything I did..and that I am not alone in this world of WSOD
I have contacted the seller and haven't heard back yet. I don't imagine it will be a problem. Perhaps above and beyond the alarm clock/freezing thread a WSOD thread is in order until it is determined if they are related.
Thanks all.
GR8
Update;
I pulled battery and replaced so device is off. Charged over night and the orange power charging light didn't go off or go green by morning. device was hot.
Get this though, when I pull the phone off the charger the orange light doesn't go out!. Now the phone won't turn on either. Had to pull battery again to make orange light go out and when it powered back up, back to HTC whit screen.
gigino said:
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Click to expand...
Click to collapse
I don't know what is the cause.
But it is really pissing me off.
The only solution out is to do a "hard" reset by holding volume up and down TOGETHER while doing that .... press the power on button for about 1 second ... then ONLY let go the "power on" button which still hold volume up and down.
You should see the screen to restore to factory default .... and proceed to do so.
I have encounter quite a number of times but after trying various "solution" ... it still happens.
By the way, I am using cooked ROM (which I don't think is the problem).
palmerj100 said:
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
Click to expand...
Click to collapse
I encounter similar situation .... was installing the new taskbar .... then it took very long ..... so while the installation in progress thingy is still in the middle .... I did a soft reset ... then it start up till the white screen and stock there and showing the ROM version etc at the bottom left.
So have to do a Restore to Factory Default to get it up and running again.
Seems there is something really wrong with this model.
I have it for two months now and lots of issues.
Now it is with HTC for repair as I also have the white screen with green HTC issue.
Nothing helped Hard Reset nor flashing rom.
I can't wait to get it back ;-)
Tons of issues with this phone, but my love for it is just a bit bigger than the hate.
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
camo.b said:
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
Click to expand...
Click to collapse
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
White screen with HTC logo is a hardware defect
I also have the issue with not booting HD2 after less than a month of use . It shows white screen and green HTC logo but without the red digits in the bottom part of the screen. And one more strange behavior to mention - when phone is switched off and I connect it to the charger it starts itself after 30sec approximately.
What is inside:
Original SPL with an original ROM but for different region than the one which originally was inside. I flashed it by SSPL (without using HSPL).Only ROM was flashed without radio as radio was the same.
What checks were done:
1)Soft reset
2)Removing of battery
3)Hard reset several times
4)Flashing back with the original ROM through ActiveSinc and cable from computer. As the original SPL is intact this should return it to the factory condition. After flashing I did 2 hard resets. But no change - still showing white screen on boot up.
Finally I gave it to the repair workshop. They confirmed that this is a hardware problem and sent it for repair in authorized HTC service.
Suggest that this is a problem with a bad soldered chip (integrated circuit) during manufacturing of the PCB. In this case the power controller chip is suspected. The contact pad of the chip and solder are touching each other and phone works. With the time passing the contact surface oxidate and contact is lost. So initially the phone will work but reset itself occasionally while the contact is instable and will stop fully to operate when the contact is completely lost. Only replacement of defective PCB can rectify this problem. Trials to re-solder the chip are usually not successful. This is purely manufacturing defect. However sometimes it may happen if you drop down your phone.
i had same problem, it was stuck on first white screen with some version numbers in red in bottom left.
I did a hard reset and it got fixed.
i had not installed anything or flashed anything. it just got stuch at that screen 1 fine day for no reason
mskip said:
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
Click to expand...
Click to collapse
I have the same problem my htc hd2 freezes at the white screen.
I have tried to do a hard reset but i have not the time to put the usb cable in at the red green white screen.
Is it possible to resolve this problem or must I send my phone to HTC.
Thanks.
Hermanb
WSOD FIX
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
EDIT: My HD2 is a T8585 and is unbranded bought from UK. I have always been using the stock 1.66 WWE ROM
I have exactly the same prob as camo.b, and right now I`m formatting my SD card, hoping that I'll be able to at least restore the SPL so that the warranty will still be available. I'm bringing it in tomorrow, if everything turns out to be fine with my SPL...
AinsCrowbar said:
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
Click to expand...
Click to collapse
Stil have the same problem even with the Sd card out,
hermanb2004 said:
Stil have the same problem even with the Sd card out,
Click to expand...
Click to collapse
My HD2 will not let me flash anything, even though I can get into the bootloader screen. Right now it's semi-bricked, and I have tried flashing a stock ROM via both usb and sd card, I have tried using task29, I have even tried uninstalling HSPL, but nothing works. Everything fails, either at the beginning, at the middle or at the end of the operation.
I flashed it with a shipped rom and he works,
I was unable to do a hard reset with any card still in the device. be sure both sim and sd card are removed, then reinstall battery and follow vol up/down etc. procedures. good luck.
Just as i said - Argh! The screen is no longer responsive. What to do? I can no longer slide the lock across the screen. i have tried to flash the ROM with the 1.66 official but i cannot because it tells me to unlock the phone. I cant! argh! I've pushed the little red button by the battery a couple of times as well as removed the battery. Any suggestions? The hard buttons allow me to answer a call but that's it. i recently turned on the lock for the phone (today in fact) but I've unlocked it several times since doing so before this happened.
Sounds familiar...
Sounds like it is the same problem I had, as well as a few others on this forum. Even after a hard reset, it still didn't work. According to other people here, the solution is to have the screen swopped out for a new one. I've actually just sent mine in today to get it sorted out.
Just curious - I've got a suspicion that environmental conditions may have a role to play in causing the failure. What is the weather in your area like?
Very nice here today. Sunny, mid 50s(f).
I bought this off of ebay. Do i just send it in to HTC?
Try a hard reset, and if it doesn't help then make sure you have an official ROM and send it to HTC.
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
I would really like to wipe it before i sent it in. i dont want all my info, etc going into someones hands i dont know. anyway to do that?
No, that's a soft reset. Hard reset is pressing the red button while holding both volume keys until you get the "Restore factory settings?" prompt (when the device is on), then following the onsceeen instructions. This is what you're looking for to erase everything, including any possible software bug that could have caused the issue.
If the touchscreen still doesn't work then, send it in.
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
No! A hard reset is:
- Turn phone off
- Press vol up and down at the same time and then press power button (hold vol)
- follow the instructions on the screen
Be aware, that all you data on the phone will get lost. I recommend taking out the SD for that as well. After that u r done. By what you say i assume, that you didnt flash a custom ROM yet, right ?
Thanks! that didnt work either though.
I just want my money back now honestly. This thing, as pretty as it is, is just too much trouble.
Sorry double post...
A faulty device can happen to anybody, just bad luck... can't count how many times it has happened to me as well in the past.
I heard that there is a batch of phones that have a faulty screen, other problems are that without pressing anything the phone still registers clicks, phone doesn't always detect the correct place of where you pressed and the screen not responding.
I have got this on my phone and have arranged a pick up from HTC to pick up my phone for repair, hopefully in a week or two it will come back with a brand new screen that works
Ive had it a couple of months now. Im not sure if i can deal with the lack of apps that my iPhone has, pandora and the like, and the fact that teh HD2 would every so often change time and even date and i cant get weather in places my iPhone can.
In short, i love the HD2 for its specs but i no longer trust it at all.
On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.
javydawg said:
On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.
Click to expand...
Click to collapse
If you have only had it for a week then the best thing is to just take it back to wherever you bought it and ask for a direct replacement as it should still be within the time frame for that.
Sounds like you have done everything possible to bring it back, taking the battery out, hard reset. If it wont turn on, wont go into the bootloader and you cant get an activesync connection then theres not really much more you can do.
Mark.
yea i agree, dont waste time fiddling and trying to bring it back, get round the shop today.
Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2
javydawg said:
Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2
Click to expand...
Click to collapse
You might try taking the battery out and leaving it out for at least 24 hours. Sometimes that will reset a few things and bring the screen back on but im not guarenteeing anything. Yo uhave nothing to lose at this stage though. You could also try connecting it to your pc via activesync and see if it connects. Even if the screen isnt coming on you might still get a connection which you could use to flash a new rom.
Even getting a replacement battery off ebay very cheaply might sort it out as I have heard of batterys going funny before.
Just a few sugestions.
Mark.
all the phones should (I think) be manufacturer warrantied for the first year, so I bet htc will fix it, though you might have to pay shipping.
dig out your regions htc repair center and get in touch. so long as they can't see the hspl it should be free.(
I dont have HD2 (<--nexus one), but one thing i have noticed with all HTC phones that I've had something similar happen is when i have tired to reboot the phone by turning it off and then trying to turn back on it wont. I would take the battery out and still it will not. I would do the same with the sd card and same but what fixes it is taking the SIM out press the power button few times with no battery and then putting everything back on and it turns on. It happens in a while. Maybe not the same problem but i guess its worth a try if you haven't yet. One more thing I would try is to take the battery out, the sd card and the SIM card out and then plug your phone into the charger and wait a few mins to see if the led or screen would come on. Try the same thing by plugging it to your computer. If computer does make sound and it does detect your phone then it might just a screen related issue which might be the case since you already flash it with a different rom and nothing came on. I know you probably have tried this but you didnt say in your post but have you tried this?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
“This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.”
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Good luck
I agree with mskip about the 24H thing if you let the internal/backup battery die it could solve a possible brick then by reflashing
also what deanesn said about the HD phones its also true (same prob with G1 and excalibur) sometimes out off nowhere it wont turn on or its just going to give you a black screen... wierd huh!?
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
anyways from what I've read&done ever since I joined XDA this is the best thing to do in a situation like yours
This is when you get a black screen
1 if its stuck on the boot screen try to do another hard reset
2. if you cant or nothing happeneds try to see if you can acces the bootloader screen
3. if you cant, remove the batterie for like 24H or maybe more so the internal batterie dries out (if you do that make sure that you try to estimate around 50% to 70% before removing the actual batterie for reflashing)
4. then insert the batterie and try to acces the bootloader or hard reset by pressing the key combanations dont try to see if by a miracle chance it would fix the problem (trust me at this point it wont)
5. if it actually DOES bootup find and download THE STOCK ROM FROM TMOBILE
6. HARD reset if nothing then do it agn but before it has a chance to, try to boot up
7. quickly acces the bootloader wipe your phone (task 29 for hd2) and flash the STOCK ROM (not a custom rom. I read somewhere that its always better to go with an official tmo rom)
thats it Ive try many things on my ALMOST bricked situations this are the things Ive done MAYBE IT WONT WORK FOR YOU, one time I thought my excalibur was dead until I left my phone without a batterie for like a weak then later out of nowhere it boots up only on the first tmobile splash screen and I was able to fix it
LOL even tho those steps prob dont apply to you what you can do is call HTC and tell them you have a black screen on your htc DONT TRY AND ACT all smart by telling them you have a brick and you had a custom rom and all of that cause that prob voids your warranty with HTC, from what I've read this one guy told them that his girlfriend was texting and then the phone froze and the she remove the batterie and the screen went black. And he got a replacement
also another one that I read is a guy telling them he was doing an OFFICIAL ROM UPDATE and the phone never turned back on.
hope it helps
Mark:
Thanks, and this is actually my plan lol I used to flash my old motorola rizr all the time even had to testpoint it to bring it back from a complete BRICK! but the one thing i couldnt fix was water damage haha but after a week of having the battery out some how... miraculously it came back
Deanesn:
How is the nexus one? I was gonna get a nexus one or a hd2 but the screen size ended up being the tie breaker although ever since my g1, android has had my heart haha
Ive always hated windows mobile but the hd2 was perfect!
I also agree with what u said, i have seen those symptons before.
But yea thanks on the advice.. sadly... already tried it and nothing.. =/
Tuppaacc:
Thnx thats exactly what im trying to do.
My only problem is my battery is dead and i need to charge it!
Oh i just noticed i forgot to answer ur questions Tuppaacc.
tuppaacc said:
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
Click to expand...
Click to collapse
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.
try
try taking sd card out and boot it work for me
Here is what you have to do after I made a mistake and "killed" my US version HD2, but it's back to service.
First of all, you have to be sure the battery has at least 50% left. If the unit is able to charge the battery, leave it charged for a couple of hours.
Second, unplug all the cables from the unit, take the battery and wait for a few seconds, then put the battery back in. Press and hold volume down button and press red (end/power) button once. If everything goes well, you should see a tri-color screen.
Third, plug in the phone and run ROM update again.
WARNING: flashing will erase your personal data.
javydawg said:
Oh i just noticed i forgot to answer ur questions Tuppaacc.
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.
Click to expand...
Click to collapse
the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.
javydawg said:
the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.
Click to expand...
Click to collapse
You need to get a desktop charger so you can plug the battery in and make sure its fully charged. I dont think they are available from shops but you can buy them online (ebay) for around a fiver.
http://cgi.ebay.com/Desktop-Battery...&otn=8&po=LVI&ps=63&clkid=9087015918333818927
That one says for the T8585 but im pretty sure they both use exactly the same battery. You might want to check on that though.
Mark.
My goodness, that OP is a real doozie.
That's pretty wild man, although I don't have much input, other than the obvious suggestions that have already been provided for you... I will say that was a worthy read.
Yea thats pretty much my only option I will be buying that desktop charger real sooon and ill get back to the forum with my results.
Cant believe they are so cheap haha
Ive even seen one that comes with an extra OEM battery and charger for under 15 dollars!
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230460046498
Thnx for all the help and support. =]
U have a Bricked HD2 my friend
i bought the wall charger and it charged the battery but it still wouldnt turn on or go into bootloader mode or do anything!!
=[
..
any luck with un-bricking your HD2?
Seems like OP bought a damaged phone in the first place or something, or something "happened" on the night of the party. Beer got on it, perhaps?
My frigin HD2 keeps freezing on me on the splash screen. How do I fix this? I'm running windows 6.5 and I can't seem to get past the splash screen. It's mocking me. Someone please help before I smash this thing.
flashed anything recently? do you get RGD info, small red txt, bottom left on splashscreen?
This is my fathers phone and I haven't flashed anything for him since I flashed the energy rom stable version. I get to the small red text and then it freezes and nothing happens.
try the factory reset, switch off - press the up and down volume keys together and hold them in - press the power button release the buttons when you get the white screen read and follow the instructions
johnerz said:
try the factory reset, switch off - press the up and down volume keys together and hold them in - press the power button release the buttons when you get the white screen read and follow the instructions
Click to expand...
Click to collapse
Thank you for the advice. I've tried this and I still get stuck with the opening splash screen. Anyone else?
Try booting the HD2 without te sim card or the SD card in, bit do it ome at a time so you can see of the sim card of SD card might be giving you a problem.
If no joy with that option, then put the HD2 in a sealable plastic bag and then in the freezer for 10 to 15 minutes then try to bootx it. If it boots then the device is more than likely experiencing hardware problems. So if the HD2 is still umder warranty flash the stock ROM and SPL back to the HD2 and send it in for repair or ecxhange.
Thanks everyone for the suggestions, it seemed to be a hardware problem. I sent it back to HTC and they repaired it for a small fee. Now I seem to be having problem with it reading sim cards so I'm not really too sure whats going on with that.
HI everyone it seems that i have the same problem now, i dont know if i should open a new thread. Anyways, i installed RiffleLock v14 and combined it with live wallpaper. I guess this was a "deadly" combination. My phone keeps on restarting . Even with hard reset using physical hardware. After i completed the whole process. When it starts, same problem arises, phone keeps on rebooting... can anyone help me on this?
Bought this phone just 2 weeks at ebay. It is an HTC HD2 Android (this is now the ROM inside phone memory) CM7 Typho0n 2.3.4... cant give you anymore info this is my first time to own a droid.
I already PMed a senior member, but any suggestions and help will be very much appreciated. Thanks!!!
earthworm1102 said:
HI everyone it seems that i have the same problem now, i dont know if i should open a new thread. Anyways, i installed RiffleLock v14 and combined it with live wallpaper. I guess this was a "deadly" combination. My phone keeps on restarting . Even with hard reset using physical hardware. After i completed the whole process. When it starts, same problem arises, phone keeps on rebooting... can anyone help me on this?
Bought this phone just 2 weeks at ebay. It is an HTC HD2 Android (this is now the ROM inside phone memory) CM7 Typho0n 2.3.4... cant give you anymore info this is my first time to own a droid.
I already PMed a senior member, but any suggestions and help will be very much appreciated. Thanks!!!
Click to expand...
Click to collapse
kutos for not starting a new thread! (btw what you describe for your android is called nand.)
my suggestion: start over. flash back to WM, then reinstall android on nand. takes ~15 minutes and will give you a clean start. otherwise, who knows what happened. or at the mininum, reflash your rom. or flash a new rom. but i like the WM option as you can see if is hardware or software as the culprit.
however, reboots can also be to bent battery pins.
"kutos for not starting a new thread! (btw what you describe for your android is called nand.)
my suggestion: start over. flash back to WM, then reinstall android on nand. takes ~15 minutes and will give you a clean start. otherwise, who knows what happened. or at the mininum, reflash your rom. or flash a new rom. but i like the WM option as you can see if is hardware or software as the culprit.
however, reboots can also be to bent battery pins"
Tried and checked that battery pins too! But actually it was the hard reset that baffles me. It takes like a second only, and it restarts. But when it do restarts it is like i did not do a hard reset. I like the advise you gave me, but the problem is i only had this phone for a little than 2 weeks. I cant even flash this coz it is stuck on bootscreen, I cant follow even tutorials on you tube coz it doesn't show that it was messed up like mine before they started flashing it. It's like a "Where do i begin Love Story song lol!!
I tried to contact the person who sold me this phone at ebay but he wont respond.
So what choices do i have here, i dont know how to flash with the current situation of my phone. Am even thinking of mailing this to anyone and giving me a dual boot then and just freakin pay and spend more over this phone. I dont have a choice.....
Any more suggestions here would be greatly appreciated.
hard reset ,nothin changed
i think we are talking about a couple of different things here (maybe).
when i say hard reset i mean - boot into bootloader (3 colored screen) - reboot holding volume key down - and via usb or sdcard flash back to windows mobile. have you done that? can you get to bootloader?
sucks you're having issues...
Yeah i can go to the 3 colored screen. That is actually the first i see before the "white screen"... can you teach me how to do that kind of hard reset??
I dont have WinMo anymore... the guy that sold me this phone put Android as the main OS.
earthworm1102 said:
But actually it was the hard reset that baffles me. It takes like a second only, and it restarts. But when it do restarts it is like i did not do a hard reset.
Click to expand...
Click to collapse
doing a hard reset when magldr/android is installed is pointless, because it doesnt reset anything, (or i think ive seen it said that it hard resets magldr, the effect is the same, , , nothing happens) which is why it only took a few seconds.
earthworm1102 said:
Yeah i can go to the 3 colored screen. That is actually the first i see before the "white screen"
Click to expand...
Click to collapse
still got a leoimg.nbh on your sd card? could explain the white screen,,,
when i say hard reset i mean - boot into bootloader (3 colored screen) - reboot holding volume key down - and via usb or sdcard flash back to windows mobile.
Click to expand...
Click to collapse
thats not a hard reset, thats flashing back to stock.
samsamuel said:
thats not a hard reset, thats flashing back to stock.
Click to expand...
Click to collapse
yep yep. tis what i meant.
@ the op, since you didn't put the rom on your phone, i would flash back to stock (aka back to windows mobile) and get rid of android. then put back android. see what happens.
read this thread, #5 to be exact to get back to windows mobile:
http://forum.xda-developers.com/showthread.php?t=893948
this will get rid of android, save your hspl which will make putting android back on easy. however, if the problem exists in wm, is out of my knowledge, and is not seemingly software and more likely hardware. but if samsamuel thinks different, he knows a ton, and has helped me out of many a pickle. cheers.
K bro. Thanks!! +1 thanks for you!!!!
@samsamuel am talking about the white screen wherein you will hard reset ( holding volume up/down and red key). Oh well. I just talked to the person whom i bought the phone he will just put back original rom and i might just have a dual boot. Hope this will be much better. Thanks guys!!
Learn from our mistakes.... this will be sticky for me!!!
guess samsamuel is the man!!!
well glad you will have a solution. but just so you know - dual boot means one of two things - WM on your phone and android on the SD card or WindowsPhone7 on your phone and android on your SD card. No "real" dual boot per se.
honestly, i would try to look at putting on your preferred rom. good luck!
You mean dual boot isn't good? Is that more of a disadvantage rather than an advantage. Or will a noob like me [email protected]##ed this phone again and will be in more trouble?
Not saying good or bad. Rather dual boot means android is on your SD card. Very easy to get this going. Wont hurt your system. Just being informative.
I prefer nand android but that is my preference. If you will never use windows mobile and only android I would forget dual....but is all about preference. Cheers.
Sent from my HTC HD2 using XDA App
I think here might be something wrong with the htc sense, but the thing is, that my hd2 touchscreen wont respond to my touch. When i'm at the unlock screen, i cant slide it to open up. This wont change after reboot either.
So eventually i set a hard-reset on the phone, but it didn't work after that either. I tried three times, no respond. Without the sim and with it in.
I cant recive calls or text messages, because i cant tap my PIN in, neither i could open or answer. I'm f***ed.
Okay, the next day i do my fourth hard-reset, and it starts working again, but after a time of use, it will start getting slow with the touch again, and then it will stop responding again. So I don't now what to do. There is now warranty time left, so i want to see what i can do my self before taking it to a repairing place and pay 100 € for it.
This is my everyday phone, and i would like to get it back to normal state as soon as possible, so many many many thanks to all who try to help me out of this
Cheers,
Nother
notherman10 said:
I think here might be something wrong with the htc sense, but the thing is, that my hd2 touchscreen wont respond to my touch. When i'm at the unlock screen, i cant slide it to open up. This wont change after reboot either.
So eventually i set a hard-reset on the phone, but it didn't work after that either. I tried three times, no respond. Without the sim and with it in.
I cant recive calls or text messages, because i cant tap my PIN in, neither i could open or answer. I'm f***ed.
Okay, the next day i do my fourth hard-reset, and it starts working again, but after a time of use, it will start getting slow with the touch again, and then it will stop responding again. So I don't now what to do. There is now warranty time left, so i want to see what i can do my self before taking it to a repairing place and pay 100 € for it.
This is my everyday phone, and i would like to get it back to normal state as soon as possible, so many many many thanks to all who try to help me out of this
Cheers,
Nother
Click to expand...
Click to collapse
Have you flashed HSPL on it or this is all stock ROM?
honestly it looks like a hardware issue to me.
well i looked at the stats, and seems like i have HSPL on it, but it's not bought from a reseller, it was bought second-hand. it has worked perfectly until a few days ago, then the freezing started.
notherman10 said:
well i looked at the stats, and seems like i have HSPL on it, but it's not bought from a reseller, it was bought second-hand. it has worked perfectly until a few days ago, then the freezing started.
Click to expand...
Click to collapse
ok if it has HSPL on there that means someone flashed something on there.
I would flash task29, then flash the ROM of your choice and see if it still does it.
If the ROM is the problem a hard-reset won't fix it, so let's try this and see what happens.
Okay thanks for the help
the only problem is that i'm running on a mac, and i cant find any software to flash the hd2 on a mac..? Do you now any?
and could you link me a thread or a tutorial to how to flash 'cause i'm quite new with this anyway.
Thanks!
notherman10 said:
Okay thanks for the help
the only problem is that i'm running on a mac, and i cant find any software to flash the hd2 on a mac..? Do you now any?
and could you link me a thread or a tutorial to how to flash 'cause i'm quite new with this anyway.
Thanks!
Click to expand...
Click to collapse
There is no way to do this on a mac, find a PC.
ok, here's the quick version.
1) download the attached file from this post:
http://forum.xda-developers.com/showpost.php?p=5848003&postcount=19
2) turn your phone off, then turn it back on while holding the vol-down arrow, this will bring you to a tri color screen. Make sure you are plugged in via USB.
(you could do this via activesync, but I want to avoid the freeze so this gets you right into bootloader)
3) unzip the file and run it, follow the on-screen instructions, it will flash task 29, which is basically a good reformat.
4) if you are fast, hold the vol down arrow when it reaches 100% and don't let go till you're back at the tri-color screen. If it goes to the splash screen it will stay there forever (because there is nothing flashed on your phone now). You have to do a battery pull or press the reset button. In this case hold the vol-down arrow again and power on the device to get you into the tri-color screen again.
5) Download the ROM of your choice from this forum:
http://forum.xda-developers.com/forumdisplay.php?f=534
They are all custom ROMs, my favorite is the this one currently:
http://hotfile.com/dl/117879873/9b01b43/Energy.Leo.29020.Sense2.5.Cookie.2.0.sencity.May.14.7z.html
It was taken from this thread:
http://forum.xda-developers.com/showthread.php?t=591784
and is the awesome one with big finger friendly buttons as well as that awesome blackish theme (Sencity)
If you don't want a custom ROM then go to the HTC support site and find your stock ROM, download and flash that via SD card (I am assuming you have an international HD2 and not a TMOUS one).
If for some reason you have a TMOUS one DO NOT GO THRU HTC BUT USE TMOBILE'S SUPPORT SITE.
Let's get you rocking and rolling!
Thank you very much for your help, i'm very grateful
I'm going to run W7 virtually, just to be quick.
And I was thinking to flash straight to Android, is that possible? Like android 2.3 or something.
Cheers!
sorry if I made you unhappy, but my phone is now in a technic service due to same problem, it never fixed with a rom update, day by day your problem will appear more frequently, this is a hardware issue, maybe digitizer maybe hardware buttons block your touch screen.. I will see what will happen after my phone come to my hands again..
Okay thanks.
I will see what the reflashing will do. Then if it doesn't work, i will take it to repairing.
Thanks!
notherman10 said:
Then if it doesn't work, i will take it to repairing
Click to expand...
Click to collapse
definitely send to repairing and dont try any thing by you self ... you will end doing more damage - except Software solution...
anyway i wish all the best and i hope you fixit
best regards from me