Went into the Vodaphone store in Taunton today, the assistant was playing with an HD2 as I walked in.They had 3 HD2 in stock but they would only do a 24 month contract.
Rang up new customers number and was told on line and phone would be out of stock until mid December. They said HTC had only sent them part of what they had promised. The lady put me on a priority to call when stock arrived.
18 month contract, free fone, 900 minutes, unlimited landline calls, unlimited texts, unlimited data for £39.18 inc vat
Bummer. I ordered mine from Voda's call centre on Saturday (£30pm, 24 month, phone free) and it came yesterday. Must have been one of the lucky last ones.
Now if only I can get the battery life to improve.
Ordered as an upgrade for my wife last Thursday.
Friday morning received "we are sorry........... and expectin stock in 5-6 work days" email.
This morning received "Dear Customer, ...... We have received unprecedented demand for the HTC HD2 ..... Currently we expect these to arrive early in December........ " email.
Then in the afternoon received a suprise email stating that the item has been dispatched by royal mail special delivery today. It did not have a tracking code, but got the order no and address right. So, hopefully will get it tomorrow.
I did not bother complaning about device availibility because the upgrade deal (online) was on 12 months contract @ £25 per month and £100 for the phone so total cost worked out for £400.
t-Mobile Upgrade frustration
I've been trying to upgrade from a HTC Touch Diamond to the HD2 for a few days as my upgrade date is available now but T-mobile are saying there is no stock, due in Friday, Monday, 27th November etc.
Current cost to stay on Flext 30+W&W and upgrade is £141 - they say to wit awhile until deals become available. Don't want to wait though!
I upgraded from Diamond on Monday was told no stock will have to wait till 1st Dec. From Vodafone
Whoop whoop.... after vodafone stating i'd have to wait till mid december my HD2 is now at home waiting for me....
talk about happy bunny.
life is good
GG
I signed up with a new 2 year contract with Vodafone Business last Friday, but I was told on Monday that stock would be in on Wednesday. I received a call from their Customer Care team this morning to ask if everything was going OK with my call plan! I explained that I had yet to receive the phone and the gentleman was apologetic and explained that they had a very few units available and that he would get one out to me tomorrow.
My number won't be transferred until Monday but apparently all Vodafone phones are not SIM locked so I'll be able to use it straight away with my existing O2 SIM and at least I won't have to carry two phone with me on Monday!
I'm looking forward to getting this phone, my last upgrade from an O2 Orbit to and Orbit 2 was a bit of a disappointment as there was little speed advantage. The reviews I've so far read seem pretty promising.
kjt57 said:
Went into the Vodaphone store in Taunton today, the assistant was playing with an HD2 as I walked in.They had 3 HD2 in stock but they would only do a 24 month contract.
Rang up new customers number and was told on line and phone would be out of stock until mid December. They said HTC had only sent them part of what they had promised. The lady put me on a priority to call when stock arrived.
18 month contract, free fone, 900 minutes, unlimited landline calls, unlimited texts, unlimited data for £39.18 inc vat
Click to expand...
Click to collapse
VFUK customer relations have told me that some are due into stock on 27th November...
Rgs,
J
Related
Today was supposed to be the day it launched, but O2 say it is TBC. However it has been available to order from their website since Friday. All very strange.
birmingham o2 store in the bullring have some in stock , all the best
Thanks for that, the Oxofrd Street (London) stores are hopeless. One said what is that, the other siad it had been cancelled, i told him that was the Zinc and he went to check with his manager.
They are clueless!!!!!
asked yesterday, who said just keep calling each day! nothing yet in oxford area.
Just been informed by O2 that the offical release date has been moved from 23rd April to 30th April
Which is a joke, as you can buy it on their website!!!!
But it says "Pay Monthly - £89.99 - Up to 14 days delivery" so i guess thats so it can take orders, without fullfilling them for a while. cheeky!
what sort of deals are you guys hoping to get? im upgrading from the xda mini s.
I would hope to get the handset free and pay around £35 a month including insurance...
I was on O2 Max £75 a month but at half price for 12 months (on a 12 month contract)
If they will do tha deal again then i will go with it, but i really want them to throw in a few more texts as well.
I also have a data bundle as well.
What are you guys getting, i like the idea of free insurance?
called today-still not available. will try again tmrw.
Called 8 times today, stock sheet was updated today at 2pm, no sign of it
Nothing in Exeter- they not even aware of this XDA!!!
Spoke to 202- nothing in stock, they don't know when will be available.
The thing is that they are not going to do ANY BETTER deals then those posted online... I haven't upgraded my phone (EXEC) for 7 months or so, paying my bill by DD and I'm getting same prices as everyone else.
Shame.
The other thing is that I'm happy with my EXEC but I need a new phone for my missus so Trion seems to be perfect...
Will try next week
Cheers
Chris
I got told it will be tomorrow. So lets see.
Spoke to O2 at around 3pm. Said that there was stock and that my Trion was sent today - should be here tomorrow (or Wednesday). I was told that stock was available yesterday as the person I spoke to issue one yesterday.
just orderd!!!
I was told that it will rel. on 30 so today i called to upgrade my contract with o2 trion and i got it!!!! it is in stock and will ship asap!
lets see i will let others know about it. I mean o2 packing etc. but on £35/m you have to pay £90/-
Why if i called 10 times today would they say they did not have it in stock?
Are they really that stupid?
@ theraq
If you were on an upgrade because your contract was due for renewal, why didn't you threaten to go elsewhere.
I did it with Vodafone back in Feb including sending a fax declaring my intentions to terminate the contract. I got a telephone call the next day with an offer of the V1605 free on a £25 p/m contract if I were to continue with Vodafone.
What kind of deal are you guys getting from O2?
DD, 8 months over contract, one of the oldest tariffs (35 quid/m but I've never paid less than 60-70), 3 years with O2.
What should I ask for? Send them an fax?
Cheers
Chris
Ordered yesterday - and arrived at 9am this morning. Good service.
Yes, I have one now. Really annoying customer service. Was to be delivered on the 21th, then the, 24th and then 26th. Finally got it Saturday morning on the 28th.
My initial impressions were good. However, I'm now having it door-to-door replaced. I've found a random issue with it whereby you will receive a text message and the messing software will not respond to the keyboard. The keyboard does work, because should I press Shift, then the 'C' notification appears. Should I press Space then the Start menu pulls down. It as if the messenging 'window' is not selected. The only way to get the keyboard working again is to soft reset the device. In doing so, you lose the text message you were responding to. Nice bit of data loss on a brand new device there. Hopefully the replacement will work. To test, I would do a hard reset but they want the device.
Will let you know what happens tomorrow.
I'm beginning to think I am not destined to get my X1...
I at first ordered it through Vodafone, who kept fobbing me off saying the phone will be dispatched the same day, and then not recieving it the following day, after being told this 3 times, I cancelled the order... didnt fancy my chances with that kinda customer service..
Last Thursday, I called o2 (my current provider) and managed to get a decent deal - £45 contract for £30 a month and £50 for the phone - I was assured the phone was in stock and that I would recieve it at the latest monday (today)
My order status was still pending this afternoon so I emailed o2...
I have now had a response saying it is out of stock... with no "tentative date" for them to have it back in stock...
anyone else having this kinda trouble and is it really worth the wait?
Cheers
Steve
You can try ordering from Expansys (who have it stock last I checked), or, if you have a friend in Hong Kong, have them buy it for you from a "3" (cellular operator) store. They sell the unlocked version for ~6K HKD (which is ~769 USD).
rosebud said:
I'm beginning to think I am not destined to get my X1...
I at first ordered it through Vodafone, who kept fobbing me off saying the phone will be dispatched the same day, and then not recieving it the following day, after being told this 3 times, I cancelled the order... didnt fancy my chances with that kinda customer service..
Click to expand...
Click to collapse
They've got tons in stock at the mo, and you should be able to pick one up directly from a store (although you might want to call ahead to double check).
Damn it. Called to give my 30 days notice yesterday and when they asked what phone I'd want to stay, I naturally said a Touch HD (since I was going to get one from elsewhere anyway). £15 per month and £15 for the phone? Fantastic thinks I. Phone arrives today and they sent me the Touch 3G instead. Called Orange back and they tell me that as of today they no longer offer the Touch HD - it has been discontinued and will be removed from the online store shortly. Crap
Now I have to return this Touch 3G then call Orange again to get a refund for the postage and the money I paid for the Touch HD. Anyone know where the Touch HD is available on Orange for a reasonable price since Mobiles.co.uk is still out of stock?
ordered mine yesturday from phones 4 u whihc got delevered today!!!
free handset, £30 per month for 600 min and unlimited text.
Sooooo, pleased i decied to end my contract early and order from phones 4 u as I was going to get an upgrade to the HD from orange at the end of next month.
Blastman, don't know if you needed those minutes, so..
buymobilephones.net is doing a free HD with Dolphin 25 on Orange. 400 mins / unltd texts. 2 Months eve/ wkend HDSPA interenet.
If you plan on using a ton of daytime data, orange is pretty costly mind...
imo, the touch HD is more business consumer based.
iphone is what the masses go for, and thus o2.
anyway, im due to ring orange business tomorrow, so i'll get word if they have discontinued the HD also.
such a shame though. orange just aint been the same since they stoped everyday50
btw, i ordered a HD for one of our managers on monday/tuesday - no problems here!
To the OP: surely they have mis-sold you the product and should accept all costs in rectifying their mistake?
Went into Phones4U last week & they told me they didn't carry it. So I ended up getting it from mobilephonesdirect.co.uk, good service but only do it on T-Mobile & Vodafone. £35 for 700 mins, unltd texts & free internet. Next day delivery, good customer after-sales service too.
what would happen if i send my phone in for warrenty ?
im on orange would i get a like for like swap ?
Rubbish!
I can confirm that this is not true, as I myself work in orange retail, sometimes direct just tell you things so as not to lose too much money.
Hope this helps.
Besides, they have just released Orange Maps and the Touch HD is one of the main promoted devices for this service.
d8smt said:
Went into Phones4U last week & they told me they didn't carry it. So I ended up getting it from mobilephonesdirect.co.uk, good service but only do it on T-Mobile & Vodafone. £35 for 700 mins, unltd texts & free internet. Next day delivery, good customer after-sales service too.
Click to expand...
Click to collapse
Phones4u do not have it in stores, online only.
Give the Carphone Warehouse a call. I have been with Orange for years and when I wanted to upgrade to the Touch Hd at the end of last year, Orange were looking to charge me £100 for the handset.. I don't pay for phones, ever...
So, I told Orange to do one and called CW, they offered me a free Touch HD, unlocked and unbranded, and said I would be able to continue my Orange contract. I was sceptical, but 6 months on and I am still with Orange with the Touch HD. The contract was renewed and I carried on.
The most positive point is I didn't have to pay a penny to upgrade.
i ordered one yesterday! so this is not true
Man this is just plain annoying. Rang Orange posing as a new customer and the sales person said they didn't have any Touch HD's and didn't know if or when they would be getting any more in stock.
I guess I'll just give BuyMobilePhones a call and get one from them (once I call Orange *again* for a refund on the phone and postage of the return)..
orange business: still current model and no plans to dis-continue!
looks like orange have been trying to have ya
-1 for orange
i ordered mine from buymobilephones.net last week and got it in no time. free on a £25 a month with orange. best phone ive ever used!
Contract distance selling laws. Return it in as new condition and tell them you want to cancel it. Not going to be easy to get them to admit to it but it is legally correct so keep hounding them
My sister has just upgraded to the Touch HD yesterday, so i think someone at Orange is telling porkies!
I was kicking myself as i rang orange last week to upgrade but they wanted £195 to upgrade, so i called their bluff and requested the PAC code and thought i would ring back this week to see if they would improve their offer.
But I was told on Thursday the exact same thing by orange that they have discontinued the HD, they told me that will be replaced by the Touch Pro 2 but that it is still been tested and will not be available for another 3 months.
But many thanks to d8smt who mentioned mobile phones direct where i got the HD for free on a tariff of £35 per month on Voda.
I received the phone this morning just waiting for it to fully charge before i start to play with it
Tis true!
Just rang Orange Upgrades and they have discontinued it!
They are replacing it mid June with the HTC Touch Pro 2
Going to the orange shop to get mine as they have "old" stock in
Htc touch hd discontinued already!!!
MOD EDIT
Threads merged
Can you believe the beatifull HTC HD/BLACKSTONE has been DISCONTINUED already. all good things in life dont last for long.... lets see what HTC has in store for us now
hamyg84 said:
Can you believe the beatifull HTC HD/BLACKSTONE has been DISCONTINUED already. all good things in life dont last for long.... lets see what HTC has in store for us now
Click to expand...
Click to collapse
TC,
Where did you hear this?
Cheers.
Hey,
cannot find any conclusive stuff any where, does any one know when this is coming to tmobile uK ?
Thanks !
The best I could get out of the T-Mobile salesman was early July. He said they'd already had a Samsung rep into the store to demo the handset to them, so I'd imagine it's definately coming soon...
Galaxy s T-mobile UK
Hi i called t-mobile uk afew times over last few weeks as my upgrade is now due. Both times they told me that it is due end of this month early next month. Also on twitter the t-mobile offical help said it was supposed to come in 11th june but got delayed and so im guessing it will come and will be within the month.
Think its worth the wait as the desire does seem old news already and i played with the phone at carphone warehouse and its amzingly light and screen is the best i have seen.
customer services told me early july...
maybe t-mobile uk are being askedto hold off releasing the phone until it is released by t-mobile US as they are doing this whole secret marketing thing with Samsung.
SGS is now available on T-Mobile UK. It's not on the website yet, but you can get it through dialing 150 and speaking to them directly.
Got mine arriving tommorow
how did you get yours on upgrade? as they wont offer me an upgrade yet as its not on the website yet.
I phoned 150, spoke to the upgrades team and asked for one... they said it had only 'just' come in but they had no problems at all upgrading me.
They wanted £170 for the phone initially, so I haggled them down and eventually got it for free as I've been with them for 5-6 years, etc. £35 18 month contract.
i phoned 150 and got galaxy s on upgrade due on friday
free phone
600mins
unlimited texts and 3gb internet
£25pm for 2 years
regards
Hi, has anyone already got a DHD from any T-mobile stores in UK? though it's already available from online, but my address is not accepted (uni address, and it's the only address i can use).
I live in Guildford and when i phoned the stores both in this town and in London they told me there won't be any stock untill November...OMG i can't wait that long!
ps the reason i chose tmobile is they offer unlimited internet in a low price cause i brows alot and don't need too many mins or texts.
Last Friday I was told T-Mobile stores in the UK would 'probably be getting stock within 7 days'. 'though they also said they'll be fulfilling online pre-orders first.. and I still haven't got mine
November is only next week though, so might not be all that long a wait!
can't understand why htc didn't just simply put another evo4 in eu market, DHD's got planty of problems revently, just saw the Engadget Review of DHD, got mostly nagative review.
Go for online shops
Acaelus said:
Last Friday I was told T-Mobile stores in the UK would 'probably be getting stock within 7 days'. 'though they also said they'll be fulfilling online pre-orders first.. and I still haven't got mine
November is only next week though, so might not be all that long a wait!
Click to expand...
Click to collapse
Many retail shops do the same, i dont used to go for retail shops because the single mobile price may include shoprent, employee sal, transport charge, EB etc better go for online shops better try this onlinemobileworld.blogspot.com i had good experience with this site
We have been told we should get stock either end of this week or beginning of next week depending on stores delivery schedule
T-mibile stores get delivery on either Wednesday or Friday, I was told today it might arrive on next friday ,if not, it could be anytime in Nov and they even compared 'emself to vodafone(which already got DhD in store before a week) by "V's got DHD early but some devices have prob"
get it from carphonewarehouse or phones4u, they give better deals anyway. £25 a month on t mobile, free phone.
i have owned a t_mobile DHD for about 10 days now, received from T-Mobile in london. Nice phone, battery sucks
Engadget is an Apple`s dog. Don`t trust them.
Yeah mine is from e2save which is part of carphonewarehouse next day delivery last week and is sim free model on 25 a month for 600mins unlimited tx unlimited internet which t mobile give 3gb allowance on this handset which is a lot. Seems a high demand for this handset. Been a iPhone owner for years and I carnt describe how happy I am with this phone,
Sent from my Desire HD using XDA App
I have bought one from Carephonewarehouse today. 30£/m, handset for 30£ and plenty good stuff including 90 international (mobile) minutes.