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I have been trying to get an upgrade for my tmobile account to flext20 + Web and Walk and a Vario II. I have agreeded a price but apparently you can't acutally order it untill they have some instock.
It was suppost to come in stock last weekend but last time called it still wasn't. They keep promasing to call me back when it comes in. But I still havn't herd anything.
As you can tell I am quite keen to get my hand on it. Reading this forum is not helping either with everyone talking about how good they are.
Has anyone managed to get a Vario II upgrade from T-mobile Uk (over the phone) this week.
Charlie
Just phoned T-MOBILE for the exact same thing and they told me that they should be getting stock back in maybe next week.... hope this helps
I ordered the phone + contract from t-mobile's website yesterday. I'm not upgrading though; I'm a new customer.
Got the out of stock message once I submitted my order request. A bit disappointed but not totally surprised. Usually in these cases I would cancel and go start looking in stores but I'm going to give t-mobile 3-4 business days.
Anyone else waiting for stock? I feel kinda cheated that they don't give delivery estimates. As far as we know they could not get them for months!!
Thanks
Thanks for the info. I have got fed up calling them every day, once there was a twenty minute wait. Still aslong as they eventually get some I will be happy.
Charlie
I was also told over the phone that they are out of stock. Since I'm a new customer they suggested ordering online and waiting for stock to arrive.
I'm looking forward to receiving it but not desparate yet!
In the mean time I ordered a leather case from www.pdair.com and a 1GB Micro-SD from MobyMemory.com
We need some insider info on when they're gonna get stock. I'm getting a bit desperate now, lol.
The most I know
The guy I first got through to (seemed pritty knowlegable) said they had in initial batch of a few hundred (for launch) but they were much more popular than expected.
He said they were now waiting on a bigger shipment, which should have arrived last weekend. He seemed pritty sure it was comming then (I don't think it was a random date plucked out of the air).
Everytime I have got through this week I got the same repsonce. It should have been with us by now, don't know when it will get here, this sort of thing happens. Makes you wonder if they have had to repeat that a lot this week.
Charlie
posting from phone. just got call fromk tmob web sales. no shipment till second week oct. cancelled order. gonna try some tmob stores in london.
bummer
This may be due to the screen issues and might not be a bad thing to get a functioning device.
tried flagship tmob store on oxford street. they told me its sold out there and at all other tmbo stores. possible delivery wed but seeing as tmob web isn't getting for two weeks, I find that unlikely. I think its becoming obvious we will not see these for a couple of weeks. gonna try the big vodafone store as well for the heck of it, although their tariffs suck.
I ordered off the web the other day but was told the same thing - ended up going into my local T-Mobile highstreet store (in Birmingham) and getting the handset there and then for £65 on Flext 25 with Web 'n Walk (27.50 a month).
nothing at vodafone but plenty sim-free ones on tott court road. only 490 inc VAT . adventure over. heading home.
I ordered a vario II from the website yesterday, 21st September, with flext 25 + web n walk, but got the email saying it was out of stock.
so i phoned them direct, and the guy told me, they'd be in next week.
but then i got a call today, 22nd September, and they said it wouldn't be available till second week of October, so I asked if I could just go to one of the T-Mobile stores and get one, but they just said they would be out of stock to, which according to you guys is true.
as far as I'm concerned there's no other better phone deal out there at the moment, o2 wanted to offer me a great deal, but still not as good.
100 mins, 500 texts, 200meg for only £25 a month.
which would be great if they could offer me the XDA Trion, but only could offer a XDA Mini S.
I'm just gonna wait it out.
After being told that T-Mobile Retail were out of stock, I just walked into my local store (the one on Corporation Street in the centre of Birmingham) and got one straight away, no hassle with stock availability or anything.
They'd probably be able to match the offer I got online as well if you tell them that you ordered but it was unavailable - I got my handset for £65 but I had to pay for the first three months of web 'n walk (there's only £2.50 difference in it once you tot the figures up). If you want your phone right now (and I needed mine there and then as my O2 contract runs out on Sunday!) then there's no harm in giving it a shot.
All the stores in the Newcastle upon Tyne area are out of stock....
Looks like we're gonna have to play the waiting game. This phone along with the unlimited internet t-mobile deal is really an amazing package, considering you can watch high-bitrate streams off the web from anywhere!
Looking forward for them to get it back in stock.
steverae said:
All the stores in the Newcastle upon Tyne area are out of stock....
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Unlucky mate looks like I might have been a bit lucky...
Don't you wish that mobile networks did 'courtesy phones' while you wait for the real thing! You start paying your tariff (but say on like, 2/3 rate) while you have your temporary phone, and then you could get your SIM then and there and start using it - and then your phone gets delivered to you and you start paying full whack again for your contract.
Course, none of the networks'll do it. Nah.
business
The business customer services are waiting to. The lady I am dealing with emails me each afternoon after 4 to tell there have been none in the delivery.
Bought mine in Guildford on Saturday . there were a few in the City last week (Cheapside & Fleet St).
Still playing with it. Hanging on to Tmob at the moment to get HSDPA switched on. do they ever answer the phone? i assume 150 is a free call or i'm going to run out on mins very soon!!
not free
150 is only free on certain tarifs - sorry - I got caught out at the begining with that too.
Today was supposed to be the day it launched, but O2 say it is TBC. However it has been available to order from their website since Friday. All very strange.
birmingham o2 store in the bullring have some in stock , all the best
Thanks for that, the Oxofrd Street (London) stores are hopeless. One said what is that, the other siad it had been cancelled, i told him that was the Zinc and he went to check with his manager.
They are clueless!!!!!
asked yesterday, who said just keep calling each day! nothing yet in oxford area.
Just been informed by O2 that the offical release date has been moved from 23rd April to 30th April
Which is a joke, as you can buy it on their website!!!!
But it says "Pay Monthly - £89.99 - Up to 14 days delivery" so i guess thats so it can take orders, without fullfilling them for a while. cheeky!
what sort of deals are you guys hoping to get? im upgrading from the xda mini s.
I would hope to get the handset free and pay around £35 a month including insurance...
I was on O2 Max £75 a month but at half price for 12 months (on a 12 month contract)
If they will do tha deal again then i will go with it, but i really want them to throw in a few more texts as well.
I also have a data bundle as well.
What are you guys getting, i like the idea of free insurance?
called today-still not available. will try again tmrw.
Called 8 times today, stock sheet was updated today at 2pm, no sign of it
Nothing in Exeter- they not even aware of this XDA!!!
Spoke to 202- nothing in stock, they don't know when will be available.
The thing is that they are not going to do ANY BETTER deals then those posted online... I haven't upgraded my phone (EXEC) for 7 months or so, paying my bill by DD and I'm getting same prices as everyone else.
Shame.
The other thing is that I'm happy with my EXEC but I need a new phone for my missus so Trion seems to be perfect...
Will try next week
Cheers
Chris
I got told it will be tomorrow. So lets see.
Spoke to O2 at around 3pm. Said that there was stock and that my Trion was sent today - should be here tomorrow (or Wednesday). I was told that stock was available yesterday as the person I spoke to issue one yesterday.
just orderd!!!
I was told that it will rel. on 30 so today i called to upgrade my contract with o2 trion and i got it!!!! it is in stock and will ship asap!
lets see i will let others know about it. I mean o2 packing etc. but on £35/m you have to pay £90/-
Why if i called 10 times today would they say they did not have it in stock?
Are they really that stupid?
@ theraq
If you were on an upgrade because your contract was due for renewal, why didn't you threaten to go elsewhere.
I did it with Vodafone back in Feb including sending a fax declaring my intentions to terminate the contract. I got a telephone call the next day with an offer of the V1605 free on a £25 p/m contract if I were to continue with Vodafone.
What kind of deal are you guys getting from O2?
DD, 8 months over contract, one of the oldest tariffs (35 quid/m but I've never paid less than 60-70), 3 years with O2.
What should I ask for? Send them an fax?
Cheers
Chris
Ordered yesterday - and arrived at 9am this morning. Good service.
Yes, I have one now. Really annoying customer service. Was to be delivered on the 21th, then the, 24th and then 26th. Finally got it Saturday morning on the 28th.
My initial impressions were good. However, I'm now having it door-to-door replaced. I've found a random issue with it whereby you will receive a text message and the messing software will not respond to the keyboard. The keyboard does work, because should I press Shift, then the 'C' notification appears. Should I press Space then the Start menu pulls down. It as if the messenging 'window' is not selected. The only way to get the keyboard working again is to soft reset the device. In doing so, you lose the text message you were responding to. Nice bit of data loss on a brand new device there. Hopefully the replacement will work. To test, I would do a hard reset but they want the device.
Will let you know what happens tomorrow.
I called last week thursday and they said they will have them on Friday but no luck yet.
Does anyone know when T-Mobil will be getting more of these in stock.
T-mobil n ow have them back instock for upgrades or new contracts if anyone is looking
So have MobilPhonesDirect, mine's shipping for delivery Friday
bump...anyone know what the situation is now with t-mob?
I just called them and they had a delivery today of 30 and have sold out. But some T-mobil stores are getting stock in later today as well.
ITs funy when I first rag them today and went through to direct sales they had them in stock for new connections but when I told them I wanted to upgrade they said we have none in stock for upgrades.
What a joke,
I suspect that's what all the main providers are doing..trying to rope in new punters and stuff the one's they've already got...a bird in the hand etc...if you've got the cash to splash all the sim free outlets seem to have stock at the moment which if you're prepared to get a new number may be the way to go
terrytpot said:
I suspect that's what all the main providers are doing..trying to rope in new punters and stuff the one's they've already got...a bird in the hand etc...if you've got the cash to splash all the sim free outlets seem to have stock at the moment which if you're prepared to get a new number may be the way to go
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or if you're due for an upgrade then harrass t-mobile into giving you their super discounted sim-only deal.
You can if you're really persistent get them down to under £9 month including web&walk for a basic pkg.
Obviously that does mean you have to have teh cash to buy a sim free HD2 though.. but over two years it may work out cheaper!
I'm seriously tempted to forget about a contract and go to payg when my contract ends. £10 per month and you get free data.
I think I might have to do that and get a sim only phone and get them to put me on a super low mothly tariff.
I have just checked some stores today via phone and they say that they are getting some stock in today sometime this afternoon.
If I have no luck this afternoon then I will go the Sim free option.
Lets see what happens!
If anyone does find stock in their local T-mobil store in the London Region then please let me know.
Thanks
tmobile do have new stock i ordered online about 7 days ago got an email yesterday saying it was on its way should be with me within 2 days, and its just turned up today.
mine turned up today after 7 days from ordering online (new customer)
Hi,
I'm thinking of ordering this phone either from mobiles.co.uk or mobilephonesdirect.co.uk and I would like to know if people in the UK that have recently got their phones on UK contract through either of these companies have received unlocked and unbranded generic HTC phones with all the standard software and accessories.
Also if you believe that your phone is unbranded have you been able to use the serial number to download a ROM from the HTC website?
Now that O2 and T-Mobile are also supplying the phones directly I am worried that these vendors may start supplying branded units from the networks.
Thanks.
Unlocked, unbranded stock bought directly from HTC.
I bought a HD2 on contract from mobilephonesdirect (instore though) and it was unbranded and I was able to flash the ROM with the upgrade from the HTC website.
If you buy the phone direct from the network provider you will probably find that it is locked down and branded.
Just had mine delivered from mobilephonesdirect.co.uk, on t-mobile contract (ordered Monday pm delivered Wednesday)
Phone is unbranded. The serial number let me download the latest 1.48 ROM from HTC (already installed on the phone when it was delivered anyway).
Just put my old O2 sim card in. Connected straight away, so it's sim unlocked.
bought mine from mobiles.co.uk with a vodafone contract.
unbranded and unlocked, as are all their handsets!
amazon
I bought mine from inkino in london for 519 pounds at the beginning of Dec.
Today I bought another one for my friend and I asked for the price they said 539 pounds, so we end up buying from amazon.co.uk for 513pounds.
I bought mine on a t-mobile contract a few weeks ago from mobiles.co.uk
I haven't tried entering the serial for a rom upgrade yet (just gonna wait for 1.61) but as near as i can tell (is there a way to check for sure? like a code in the rom version?) it's unbranded/unlocked. Youtube app is still there, no branding anywhere in phone etc.
_tangent said:
I bought mine on a t-mobile contract a few weeks ago from mobiles.co.uk
I haven't tried entering the serial for a rom upgrade yet (just gonna wait for 1.61) but as near as i can tell (is there a way to check for sure? like a code in the rom version?) it's unbranded/unlocked. Youtube app is still there, no branding anywhere in phone etc.
Click to expand...
Click to collapse
As i mentioned in the previous post, all handsets from mobiles.co.uk are sim free versions, that is why you got your sim card in a little white envelope instead of in the box with the phone.
I've just bought an O2 HD2 from the shops. The case itself is a stock HTC HD2, not branded. The software has an O2 splash screen and a few wallpapers, along with CoPilot trial.
So the case is fine, and a custom rom later down the line will make it look like a standard HD2.
lancemate said:
As i mentioned in the previous post, all handsets from mobiles.co.uk are sim free versions, that is why you got your sim card in a little white envelope instead of in the box with the phone.
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Click to collapse
Definitely good to know, since otherwise a sim free handset with a stock rom would cost a fortune.
You might want to take a look at the list of vendors/sellers in the wiki.
Right now Handtec are the cheapest (without a contract) in the UK with a price of UK£ 486.40 (€538)
Word of warning; not all handsets are unlocked/unbranded.
Look for the "Unlocked" green tick on product pages.
If you buy from Mobiles .co.uk and order through Quidco you get £50 cashback!! (£5 to join). Got my cashback into my Quidco account to be paid in January.....
I Looked at both of these company's but the lack of contact number on one and the fact the other never picked up the phone worried me.
I Ordered mine from The www.onestopphoneshop.co.uk. They picked up the call in a couple of rings, So i could check availability. It was then delivered the next day. They are part of the car phone warehouse, so hopefully any possible future problems should be resolved quickly. They are also offering 12 month contracts that i have not seen from the likes of vf,t-mob etc. My total contract price is less than the RRP of a sim free HD2. Great!!
Its Also unlocked
I eventually got my HD2 through mobilephonesdirect after about 2-3 months of phoning up, emails and complaints. The website form wouldnt work with my address and they refused to admit there was anything wrong or help with the problem. My flatmate is trying to order the same but still has had no luck. I only managed to get an order through with them when i managed to speak to the one decent guy in the call centre. I think his name was 'adam', he'd be worth asking for if you need to phone up. He took 10 mins out to process my order over the phone and completed it without a problem - the site form hadn't worked with the exact same information.
The staff promised many times to give me a call back to take a phone order but i never recieved one. Often they were rude or had an attitude.
I'd really advise anyone to avoid them, however they did have the best monthly deal (tmobile web n walk 30 package - 700 mins, unlimited texts, unlimited web [and the highest fair usage cap per month compared to vodafone's 500mb monthly usage]).
Another note: instore staff are far more polite than the people i've spoken to on the phone.
Dont order from mobilephonesdirect!!!
hi just trying to save you alot of hasle. do not order from mobilephonesdirect website. i ordered my phone from them it didnt arrive after a week so i cancled my order. about an hour after canceling i had an email saying that my order has been dispatched (AFTER I CANCLED) not only that all my emails where not answered correctly. i then had my second caclelation email answered by 1 that said i would not recieve my phone for another month at the time i had already recieved bills from o2 and they couldnt cancle my new contract as mobilephonesdirect had set it up and they refused to refund me my money till they got the phone(WHICH I TOLD THEM NOT TO SEND) back and i didnt even recieve that. had to get trading standards involved and i started a contract with tmobile but still no refund for the bills that i payed.
# oh yeah also when i ordered they advertised garanteed next day delivery and also said the phone was in stock... only after a week and atempting to cancle i found out that they didnt have it in stock at all.
My thanks to everyone who took the time to respond to my query.
mobiles.co.uk
Bought my hd2 from mobiles.co.uk.
Communication 7/10. Delivery 9/10.
Phone 9/10. Phone unlocked and unbranded I,ve put my Orange sim in it, came on a vodafone contract.
Ditched the gadget help line. not sure on the insurance. £8 month
DuoM said:
Hi,
I'm thinking of ordering this phone either from mobiles.co.uk or mobilephonesdirect.co.uk and I would like to know if people in the UK that have recently got their phones on UK contract through either of these companies have received unlocked and unbranded generic HTC phones with all the standard software and accessories.
Also if you believe that your phone is unbranded have you been able to use the serial number to download a ROM from the HTC website?
Now that O2 and T-Mobile are also supplying the phones directly I am worried that these vendors may start supplying branded units from the networks.
Thanks.
Click to expand...
Click to collapse
Me too mate i got it from mobiles.co.uk and the phone HD2 was unlocked and i did checked on 4 other network simcards and work perfect with updates
Guys,
MobilePhonesDirect worked very well for me.
I ordered my HD2 yesterday morning, in afternoon i got email that my order has been dispatched and this morning 10:00 AM i got it......
The reason I asked is because I ordered my Samsung galaxy note from phones4u on Thursday, as I read on google the release date was the 3rd. I saw it on phones4u with a deal with orange. and I bought it.
Anyhow, I was told the following day (Friday) after calling them that the phone was on pre-order, and it would be with me at 11.11.2011 at the latest!
So basically I am confused, I've read on various forums that others ordered it around the same time and received it the next day, and this is all from phones4u!
Anyone else in a similar situation?
sstanton86 said:
The reason I asked is because I ordered my Samsung galaxy note from phones4u on Thursday, as I read on google the release date was the 3rd. I saw it on phones4u with a deal with orange. and I bought it.
Anyhow, I was told the following day (Friday) after calling them that the phone was on pre-order, and it would be with me at 11.11.2011 at the latest!
So basically I am confused, I've read on various forums that others ordered it around the same time and received it the next day, and this is all from phones4u!
Anyone else in a similar situation?
Click to expand...
Click to collapse
Hey man, did you get your phone yet?
I upgraded my vodafone contract early with phones4u yesterday to the Note (from Galaxy S). They said 3 - 5 working days yada yada. I went on the online chat today just to ask if they had a more accurate date so I could arrange to be in, but the woman told me it's not released until the 17th... I'm assuming she was confusing the Note with the Nexus and gave up in the end.
Got my phone from phones4u. Just walked in to my local store and walked out with the phone, simples. This was on the release day and not online, I think you will have better luck by going in store.
Dialaphone woes
I ordered mine over a week ago from Dialaphone (subsidary of Phones4U) they gave me a delivery date of 11th November, but emailed me late last night to say no stock. Hmm.. I did an anonymous cold call to them earlier in the week, they said same thing but failed to let me know that my phone was never going to arrive today.
Luckily I ordered one from Handtec, and it arrived within 24hrs yesterday. When the Dialaphone one eventually arrives I will tell them to shove it!
Crap customer service, but Handtec saved the day with 100% satisfaction.
PS the SG Note is a dream to use!
Yeah I just walked in to phones4u on release day and bought it there and then on a brand new orange contract.
Phones4u are now saying they're awaiting stock, but still saying the "release date" is the 17th. Oh well. If I'm luck I'll get it by Friday!
Wondering if this is because I'm going through the upgrades section. I know phone companies keep their stock for new customers and for upgrades completely separate sometimes. Suppose it means they can get new customers on to contracts as quickly as possible, and keep those existing customers on hold for a while.
Either way, I can't fecking wait.
Spoke to phones4u this morning, as today (17th November) is the day they claimed that the Galaxy Note was being "released".
I have been told that they've got stock and that it's being delivered to me on Monday, so fingers crossed!
I also asked about email confirmation, as I didn't get any - at all. Apparently this is because the upgrades process is "nearly completely manual". Suppose that would make sense, and also explain why it's difficult to get stock levels accurate.
Really hope it's here by Monday!
I had the same issue going through phones4u to upgrade my orange contract and the online chat system is useless, i was told that there was no stock of the handsets by the online people, but when i spoke to an account manager they said there where plenty and it was orange who did not want me to get the deal phones4u had offered as it was reserved for new customers!!
So basically i told orange i would go to another company ie vodafone or someone like that and they soon changed there tune so now today the 17th i am waiting for royal mail to drop mine off........
still no joy with phones4u. Just phoned them and apparently they've had trouble getting the transaction to go through the till, but it should be being dispatched by special delivery this afternoon. at which point I should FINALLY get some form of email confirmation.
*sigh*