Today was supposed to be the day it launched, but O2 say it is TBC. However it has been available to order from their website since Friday. All very strange.
birmingham o2 store in the bullring have some in stock , all the best
Thanks for that, the Oxofrd Street (London) stores are hopeless. One said what is that, the other siad it had been cancelled, i told him that was the Zinc and he went to check with his manager.
They are clueless!!!!!
asked yesterday, who said just keep calling each day! nothing yet in oxford area.
Just been informed by O2 that the offical release date has been moved from 23rd April to 30th April
Which is a joke, as you can buy it on their website!!!!
But it says "Pay Monthly - £89.99 - Up to 14 days delivery" so i guess thats so it can take orders, without fullfilling them for a while. cheeky!
what sort of deals are you guys hoping to get? im upgrading from the xda mini s.
I would hope to get the handset free and pay around £35 a month including insurance...
I was on O2 Max £75 a month but at half price for 12 months (on a 12 month contract)
If they will do tha deal again then i will go with it, but i really want them to throw in a few more texts as well.
I also have a data bundle as well.
What are you guys getting, i like the idea of free insurance?
called today-still not available. will try again tmrw.
Called 8 times today, stock sheet was updated today at 2pm, no sign of it
Nothing in Exeter- they not even aware of this XDA!!!
Spoke to 202- nothing in stock, they don't know when will be available.
The thing is that they are not going to do ANY BETTER deals then those posted online... I haven't upgraded my phone (EXEC) for 7 months or so, paying my bill by DD and I'm getting same prices as everyone else.
Shame.
The other thing is that I'm happy with my EXEC but I need a new phone for my missus so Trion seems to be perfect...
Will try next week
Cheers
Chris
I got told it will be tomorrow. So lets see.
Spoke to O2 at around 3pm. Said that there was stock and that my Trion was sent today - should be here tomorrow (or Wednesday). I was told that stock was available yesterday as the person I spoke to issue one yesterday.
just orderd!!!
I was told that it will rel. on 30 so today i called to upgrade my contract with o2 trion and i got it!!!! it is in stock and will ship asap!
lets see i will let others know about it. I mean o2 packing etc. but on £35/m you have to pay £90/-
Why if i called 10 times today would they say they did not have it in stock?
Are they really that stupid?
@ theraq
If you were on an upgrade because your contract was due for renewal, why didn't you threaten to go elsewhere.
I did it with Vodafone back in Feb including sending a fax declaring my intentions to terminate the contract. I got a telephone call the next day with an offer of the V1605 free on a £25 p/m contract if I were to continue with Vodafone.
What kind of deal are you guys getting from O2?
DD, 8 months over contract, one of the oldest tariffs (35 quid/m but I've never paid less than 60-70), 3 years with O2.
What should I ask for? Send them an fax?
Cheers
Chris
Ordered yesterday - and arrived at 9am this morning. Good service.
Yes, I have one now. Really annoying customer service. Was to be delivered on the 21th, then the, 24th and then 26th. Finally got it Saturday morning on the 28th.
My initial impressions were good. However, I'm now having it door-to-door replaced. I've found a random issue with it whereby you will receive a text message and the messing software will not respond to the keyboard. The keyboard does work, because should I press Shift, then the 'C' notification appears. Should I press Space then the Start menu pulls down. It as if the messenging 'window' is not selected. The only way to get the keyboard working again is to soft reset the device. In doing so, you lose the text message you were responding to. Nice bit of data loss on a brand new device there. Hopefully the replacement will work. To test, I would do a hard reset but they want the device.
Will let you know what happens tomorrow.
Related
After being shafted by one stop phone shop, i've been searching for the best deal on a UK based XDA II.
I've just found e2save.com who are doing the XDAII with 3 months insurance on o2 200 for £119. Thats the same deal as one stop were originally offering. Other best i can find is £139.
Anyone dealt with e2save.com? They offer 7 day return and price matching as well.
They quote the o2 200 tariff at £30.99, most other places quote £30. Is this because they have bolted on itemised billing?
I think o2's rule now is that contract has to be kept for 6 months isn't it, then it can be downgraded to a cheaper one.
The double talk and text they are offering at the mo runs out at the end of april. I presume that if i ordered a phone before then, but it didn't get delivered and connected until after, would i still get the offer?
Also is it 3 months doubled for the months after connection?
I will get an XDA II one day, if the offer is right!
cheers
The e2save deal sounds (as you say) comparable to the one that I got from OneStopPhoneshop ...
Do a search on eBay for seller "uncle-jamal" and he is selling XDA II's for £139 on O2 400, with other deals available - but not as good as e2save.
The only other seller I found (via this board) was Uplands, but they were not as good (price-wise) either.
One piece of advice - wherever you go, it may be worth making a quick phone call before placing the order to see if they actually have any stock - I gather that O2 cannot get enough of these models at the moment, and as a result I had to wait 3 weeks for mine from OSPS - it was worth it though.
HTH
Mark
When i spoke to mobiles2yourdoor, they said they order them in and there would definately be no problem getting one within 4 days!. I suppose once they've got your money, if there's a delay that's too bad.
I'll phone e2save and see whats what, but i'm sure most places like onestop will say they have them even if they don't just to get the customer.
phoned up e2save today and they said that there was a delivery of the xda II today (thats why the prices have gone up on their site!!)
Well i ordered the o2 100 traiff at £139 plus P+P. They charge £25.99 a month and you get free itemised billing. I pointed out its not free as your paying for it and you can't elect not to have the billing (which other shops allow you to do!)
3 months free insurance as well.
So it should be delivered wednesday, hopefully!
Hi,
Just ordered my from e2save via the phone mine is coming tomorrow, did you notice that the insurance was not being supplied via O2
" 3 months FREE insurance with Allianz Cornhill " with a £50 access and you have to cancel the insurance after the 3 months or the will keep on taking the £7.99 it out your bank
steve
What time did you order yours? I phoned at about 5.30pm, and they said i wouldn't get it until wednesday
yeah the insurance is pretty standard. Its free for 3 months, then you just ahve to cancel direct debit if you don't want it any more. I will probably drop it as its no better than my home insurance.
Shame its not like the old ornage insurance. Free, new phone in 24 hours wherever you are, and no excess, oh happy days
It annoyed me that they changed their offers just because they got stock in!
Hi ordered mine around 3 o'clock (uk) the girl on the phone said they had only just come in, she also said that there was more in stock,
My son who ordered one from Carphone Wharehouse was told that they had no stock on sunday but they shipped it on monday so perhaps a lot of place got some form of stock,
When i spoke to the O2 shop in Derby the guy said that they had a back order list of 10.
steve
Well came today as expected, so i'm happy with their service. Seemed to be the best deal around at the moment. needless to say in a week or so there will be a better one!
I got jerked around by onestopphoneshop too!!! :evil:
They accepted my first order on 23/4/2004, asked for utility bills and then just dumped the order without telling me anything, by phone, email, or whatever. I only discovered it when I phoned up to check the order on the 1/5/2004, no reason given. I re-placed the order immediately, but, ahh sorry sir they're now UK£20 dearer AND you have to have a 6 months 02 200 contract not 4 months as it used to be. B*STARDS!
Even then they tried to cancel the order twice as the first utility bill I sent them was a month out of date, and then they lost the second one. It was only frequent and persistent phone calls that got me it at all.
DON'T BUY IT FROM THEM! GO SOMEWHERE ELSE!
Oh, and the free car kit they send you with it? The XDA II is too wide to fit it.
best deals
Guys i went for mobileshop.com
I got my XDA II the next day! with O2 250 + 50 bolt-on for 37 a month
Their service is excelllent and I am a business user
I was looking at the O2 site yesterday hoping to pick up an XDA Exec but now I do not see any mention of it. The handset is no longer available. Is it still available in O2 shops ??
Looking at the price of the Orange device (M5000) O2 seem to be offering the best deal at the moment.
Yep still on sale in O2 shops.
Got mine yesterday - i'd advise phoning ahead first to save a wasted journey.
Its in the Business section under PDAs.
It is curious as to why.
Could be that stock is low for personal users OR O2 have realised that this is not really a personal device and is much more suited to business users. Unfortunately this leaves O2 with only the IIi that they can sell to the personal user, this could induce a fast track tot he next device.
PS XDA IIi now only £79.99 on any contract
Ordered mine friday..
http://www.mobilefun.co.uk/o2/7839.htm
Stock is shifting like weldfire, so get in there quick..... o2 said the device was 149 online but 199 in the shops, got mine for 90 on a 35 quid contract which i'll be dropping down as soon as i can.
Got mine through store upgrade, £149 on £30/month (12 months). O2 store in London Wall str. Not bad. After last year out-of-stock experiences with the IIs and IIi, this time I went to the store and got it straight away no need to hang around waiting for the postman Always miss them.
Only out of stock?
I phoned the O2 "online help" number this morning, and spoke to a chap who assured me that it was only off the web page because it was out of stock. He was unable to give me a date for new phones arriving in, but was certain it would be coming back for personal customers.
Works for me, as I still have two months of my "3" contract to run...
Fingers crossed he knew what he was talking about.
regards,
/alan
Again, it must depend on who you get through to as I was assured on Friday that they had a lot of stock left of them.
I wonder if certain centres are advising different customers differently for any reason.
Re: Only out of stock?
atp said:
I phoned the O2 "online help" number this morning, and spoke to a chap who assured me that it was only off the web page because it was out of stock. He was unable to give me a date for new phones arriving in, but was certain it would be coming back for personal customers.
Works for me, as I still have two months of my "3" contract to run...
Fingers crossed he knew what he was talking about.
regards,
/alan
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I sent them a email and they said:
"Thank you for contacting O2 Customer Service and showing your interest in our product and services.
The O2 XDA EXEC 3G phone will be launched on 17 November 2005. For more information in this regard, please contact our Sales team on 08702 257 879. They are available Monday to Friday from 8:30am to 9:00pm and Saturday from 10:00am to 6:00pm. Calls are charged at national rate."
Don't know what that means.
The girl on O2 said the phone were coming on the 16th, maybe o2 might put them back on the 3g contract...
Its back at the online store for personal buyers
Mine fell 2 feet from my pocket on Saturday and died instantly - no visible damage - after 3 weeks of use. I phoned O2 for a replacement and they said they were expecting stock on 17th Nov. The website states that you should take the phone to your nearest O2 shop but the shop told me to ring customer services since the phone was under a month old.
I have been trying to get an upgrade for my tmobile account to flext20 + Web and Walk and a Vario II. I have agreeded a price but apparently you can't acutally order it untill they have some instock.
It was suppost to come in stock last weekend but last time called it still wasn't. They keep promasing to call me back when it comes in. But I still havn't herd anything.
As you can tell I am quite keen to get my hand on it. Reading this forum is not helping either with everyone talking about how good they are.
Has anyone managed to get a Vario II upgrade from T-mobile Uk (over the phone) this week.
Charlie
Just phoned T-MOBILE for the exact same thing and they told me that they should be getting stock back in maybe next week.... hope this helps
I ordered the phone + contract from t-mobile's website yesterday. I'm not upgrading though; I'm a new customer.
Got the out of stock message once I submitted my order request. A bit disappointed but not totally surprised. Usually in these cases I would cancel and go start looking in stores but I'm going to give t-mobile 3-4 business days.
Anyone else waiting for stock? I feel kinda cheated that they don't give delivery estimates. As far as we know they could not get them for months!!
Thanks
Thanks for the info. I have got fed up calling them every day, once there was a twenty minute wait. Still aslong as they eventually get some I will be happy.
Charlie
I was also told over the phone that they are out of stock. Since I'm a new customer they suggested ordering online and waiting for stock to arrive.
I'm looking forward to receiving it but not desparate yet!
In the mean time I ordered a leather case from www.pdair.com and a 1GB Micro-SD from MobyMemory.com
We need some insider info on when they're gonna get stock. I'm getting a bit desperate now, lol.
The most I know
The guy I first got through to (seemed pritty knowlegable) said they had in initial batch of a few hundred (for launch) but they were much more popular than expected.
He said they were now waiting on a bigger shipment, which should have arrived last weekend. He seemed pritty sure it was comming then (I don't think it was a random date plucked out of the air).
Everytime I have got through this week I got the same repsonce. It should have been with us by now, don't know when it will get here, this sort of thing happens. Makes you wonder if they have had to repeat that a lot this week.
Charlie
posting from phone. just got call fromk tmob web sales. no shipment till second week oct. cancelled order. gonna try some tmob stores in london.
bummer
This may be due to the screen issues and might not be a bad thing to get a functioning device.
tried flagship tmob store on oxford street. they told me its sold out there and at all other tmbo stores. possible delivery wed but seeing as tmob web isn't getting for two weeks, I find that unlikely. I think its becoming obvious we will not see these for a couple of weeks. gonna try the big vodafone store as well for the heck of it, although their tariffs suck.
I ordered off the web the other day but was told the same thing - ended up going into my local T-Mobile highstreet store (in Birmingham) and getting the handset there and then for £65 on Flext 25 with Web 'n Walk (27.50 a month).
nothing at vodafone but plenty sim-free ones on tott court road. only 490 inc VAT . adventure over. heading home.
I ordered a vario II from the website yesterday, 21st September, with flext 25 + web n walk, but got the email saying it was out of stock.
so i phoned them direct, and the guy told me, they'd be in next week.
but then i got a call today, 22nd September, and they said it wouldn't be available till second week of October, so I asked if I could just go to one of the T-Mobile stores and get one, but they just said they would be out of stock to, which according to you guys is true.
as far as I'm concerned there's no other better phone deal out there at the moment, o2 wanted to offer me a great deal, but still not as good.
100 mins, 500 texts, 200meg for only £25 a month.
which would be great if they could offer me the XDA Trion, but only could offer a XDA Mini S.
I'm just gonna wait it out.
After being told that T-Mobile Retail were out of stock, I just walked into my local store (the one on Corporation Street in the centre of Birmingham) and got one straight away, no hassle with stock availability or anything.
They'd probably be able to match the offer I got online as well if you tell them that you ordered but it was unavailable - I got my handset for £65 but I had to pay for the first three months of web 'n walk (there's only £2.50 difference in it once you tot the figures up). If you want your phone right now (and I needed mine there and then as my O2 contract runs out on Sunday!) then there's no harm in giving it a shot.
All the stores in the Newcastle upon Tyne area are out of stock....
Looks like we're gonna have to play the waiting game. This phone along with the unlimited internet t-mobile deal is really an amazing package, considering you can watch high-bitrate streams off the web from anywhere!
Looking forward for them to get it back in stock.
steverae said:
All the stores in the Newcastle upon Tyne area are out of stock....
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Unlucky mate looks like I might have been a bit lucky...
Don't you wish that mobile networks did 'courtesy phones' while you wait for the real thing! You start paying your tariff (but say on like, 2/3 rate) while you have your temporary phone, and then you could get your SIM then and there and start using it - and then your phone gets delivered to you and you start paying full whack again for your contract.
Course, none of the networks'll do it. Nah.
business
The business customer services are waiting to. The lady I am dealing with emails me each afternoon after 4 to tell there have been none in the delivery.
Bought mine in Guildford on Saturday . there were a few in the City last week (Cheapside & Fleet St).
Still playing with it. Hanging on to Tmob at the moment to get HSDPA switched on. do they ever answer the phone? i assume 150 is a free call or i'm going to run out on mins very soon!!
not free
150 is only free on certain tarifs - sorry - I got caught out at the begining with that too.
I'm beginning to think I am not destined to get my X1...
I at first ordered it through Vodafone, who kept fobbing me off saying the phone will be dispatched the same day, and then not recieving it the following day, after being told this 3 times, I cancelled the order... didnt fancy my chances with that kinda customer service..
Last Thursday, I called o2 (my current provider) and managed to get a decent deal - £45 contract for £30 a month and £50 for the phone - I was assured the phone was in stock and that I would recieve it at the latest monday (today)
My order status was still pending this afternoon so I emailed o2...
I have now had a response saying it is out of stock... with no "tentative date" for them to have it back in stock...
anyone else having this kinda trouble and is it really worth the wait?
Cheers
Steve
You can try ordering from Expansys (who have it stock last I checked), or, if you have a friend in Hong Kong, have them buy it for you from a "3" (cellular operator) store. They sell the unlocked version for ~6K HKD (which is ~769 USD).
rosebud said:
I'm beginning to think I am not destined to get my X1...
I at first ordered it through Vodafone, who kept fobbing me off saying the phone will be dispatched the same day, and then not recieving it the following day, after being told this 3 times, I cancelled the order... didnt fancy my chances with that kinda customer service..
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Click to collapse
They've got tons in stock at the mo, and you should be able to pick one up directly from a store (although you might want to call ahead to double check).
It seems this has been a very high demand phone, maybe HTC messed up and didn't produce enough?
What ever the reason lots of people are currently finding that the various mobile phones operaters (for me O2, Tmobile and Vodafone) currently struggling to get stock in.
I thought it a good idea if we can share information on which companies have stock, when and ETAs?
I can confirm vodafone UK has said by the 12th Dec! although they then said that it is not garanteed, the phone is universally in demand.
Voda got some in today (no idea how many though) - got my despatch notice (yay!). I did an online order on the 16th, so I suspect whatever comes in between now and the 12th will be used to clear their massive backlog.
Isadora said:
Voda got some in today (no idea how many though) - got my despatch notice (yay!). I did an online order on the 16th, so I suspect whatever comes in between now and the 12th will be used to clear their massive backlog.
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Funny enough i just got my order confirmation a minute ago as well!! They say business customers get priority.
T-Mobile let me do a pre order and sent it out once they had it in stock (which was the next day).
Saves you calling them all the time.
Very glad T-Mobile havent messed around too much.
mobiles have it in stock now
http://www.mobiles.co.uk/htc-touch-hd2.html
Vodafone sent my despatch notification earlier too.
This was after telling me that I would have to wait till the 12th.
I think the threat of staying with O2 gave them a kick up the ar*e.
Does anybody know when the next T-Mobile stock is in, I ordered yesterday and need the phone for the 17th because I am going to New York
The stock situation may be slightly planned. As this is such a new phone, with new sofware (OS and the HTC own touchFlo) they probably wanted to release it to a small market to reduce the number of people affected with minor bugs, as not all bugs can be found in testing (trust me as i'm a developer).
I can pretty much grauntee that when they release the hotfixes for the initial issues (and install then on the roms on existing stock) then there will not longer be an issue.
How long that will be is another question, I would prob suggest as its been out now for 2 weeks then it will be at least another 2-4 weeks prior to being able to get the fixes in, and passed testing again.
I recieved an email from T-Mobile today saying that they have shipped it so i presume they have stock now
o2 are telling me they have a "reasonably firm" expectation of it hitting their shelves on the 7th of December
me too had email yesterday from tmobile saying its on its way, should be with me within 2 days yaaaaaaaaaay!!.... possibly 1 more sleep LOL
Mine arrived today, was sent by Royal Mail next day delivery
Jack E said:
Mine arrived today, was sent by Royal Mail next day delivery
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Great news mate, nice isn't it!!
What sort of price plans are tmobile offering?
I'm on voda and think i got a pretty good deal. However it is on an 18mth contract (prefer 12!!)
900mins
Unlimited Text
Unlimited Data
Unlimited Land line calls
£35 incl VAT 18mnth contract.
Took some husseling though.
I got it on t-mob from mobilephonesdirect (although it's stock, with the case and unlocked). £103 up front, £30 cashback via topcashback, 12 month contract, £34/month including internet.
18monthers are cheaper per month, but the resale price tends to nosedive after a year or so.