Database Users

Orange UK confirm Network MMS bug - multiple copies.

From coming off the phone to Orange UK today, about picture messages my partner receives on a daily basis from me for the last two weeks for no reason, I was expecting them to say it was a fault with her own network.
Instead, they surprised me for once, by telling me it was a serious known Orange Network fault.
Check out my post at Modaco Smartphone for more background.
But if you think this has happened to you, check your next bill.
Post:
http://smartphone.modaco.com/viewtopic.php?p=396217#396217

This did happen on a small scale with o2 at one point but members were not charged for the additional messages. I understand that some orange members were?

Unlocked G1 on O2 - No More Calls?

Help!
I've got an unlocked G1 bought off eBay in early December. Up until today it's been working without any problems. However at 11am today it dropped off the O2 network and I can't get voice / text. I still have data access though.
Here's what I've tried:
1. My SIM in another phone - fine
2. Other SIMs in my G1 - no network registration except for a TMobile SIM.
3. Soft reset of G1
4. Hard reset of G1.
5. Wipe and reflash using update.zip method off microSD card to UK RC8 - no difference.
I'm desperate here - got multiple important calls pending over the next few days..
If I use "Search Networks" and manually select O2, I get the message "Your sim card does not allow a connection to this network".
"Registering automatically" also fails (but silently).
How can I get my G1 up and running ??

Try getting a new sim card from O2?

Currently using my SIM in another phone without issue (on the same cell tower too).

CodeMonkey said:
Currently using my SIM in another phone without issue (on the same cell tower too).
Click to expand...
Click to collapse
Some random setting might be off? Here is another thread with O2 discussion and APN info...
http://forum.xda-developers.com/showthread.php?p=3174050#post3174050
--M

demontefixo said:
Some random setting might be off? Here is another thread with O2 discussion and APN info...
http://forum.xda-developers.com/showthread.php?p=3174050#post3174050
--M
Click to expand...
Click to collapse
Nope - it literally dropped off the network after being in use with no problems after a month.
Can connect to o2 data channels, just no voice / text. Connects to voice with T-Mobile SIM only.
I've redone the settings 1/2 a dozen times as part of the whole wipe / re-flash circle of life thing...
Given up now - will test with PAYG TMobile and sell on eBay for parts / working. Can't be dealing with it for now but will return to Android when it's a little maturer and my contract's due.

I'm having the exact same problem. Anyone ever find a solution? I phoned T-Mobile and they told me to type in something involving the PUK code, but I didn't think it'd do anything.
I typed it in, and it's just stuck now. Saying unblocked, now unlocking.
Anyone help?

petertheface said:
I'm having the exact same problem. Anyone ever find a solution? I phoned T-Mobile and they told me to type in something involving the PUK code, but I didn't think it'd do anything.
I typed it in, and it's just stuck now. Saying unblocked, now unlocking.
Anyone help?
Click to expand...
Click to collapse
I've got a pay as you go T Mobile SIM in mine now. Registers with nework ok but won't make / receive phone calls / messages..
Going through the mill with T Mobile support in the hope they've seen this before..

Hey,
I'm from Germany and wanted to complete an O2 contract and use it with my G1.
But before I make the contract I used an O2-prepaid card (O2 loop). Im connected to the next O2 cell and calling works great. (running ADP1 JF 1.31 fw)
The cell-tower are not the same as t-mobile and vodafone and the active O2-cell is changing very often.
I hope O2 contract will work, because it's the cheapest kind of data plan.

CodeMonkey said:
I've got a pay as you go T Mobile SIM in mine now. Registers with nework ok but won't make / receive phone calls / messages..
Going through the mill with T Mobile support in the hope they've seen this before..
Click to expand...
Click to collapse
*sigh*
Looks like it's borked.. I give up..
Anyone want to have a go?
* shameless plug * (mods please edit this out if inappropriate)
http://cgi.ebay.co.uk/HTC-G1-Mobile...MobilePhonesQ5fMobilePhonesQQsalenotsupported

will you ship to US?

neoobs said:
will you ship to US?
Click to expand...
Click to collapse
Sadly no :-(

i had the same problem with my touch hd,also brought from ebay as it was unlocked.used it and worked well for 3 weeks then wouldnt make calls but would connect to the internet.after weeks of trying i found out from my network provider that the phone is blocked ie reported stolen.so the person who sold it me had done an insurance scam.he diidnt get away with it though as i reported him to ebay and the police.and i got a new 1 from my insurance.so im happy now.you should ask your network to check the imei against thier database to see if your phone has been reported as stolen

mrcraig said:
i had the same problem with my touch hd,also brought from ebay as it was unlocked.used it and worked well for 3 weeks then wouldnt make calls but would connect to the internet.after weeks of trying i found out from my network provider that the phone is blocked ie reported stolen.so the person who sold it me had done an insurance scam.he diidnt get away with it though as i reported him to ebay and the police.and i got a new 1 from my insurance.so im happy now.you should ask your network to check the imei against thier database to see if your phone has been reported as stolen
Click to expand...
Click to collapse
Looks like you were spot on mate.
Just done a CheckMend report indicating that the IMEI has been blocked on "one or more UK networks".
I've pulled my auction (of course) as I'm an honest seller.
Will have to do some digging as to why - tense email to original seller tonight I think, then maybe the police etc in the morning.

CodeMonkey said:
Looks like you were spot on mate.
Just done a CheckMend report indicating that the IMEI has been blocked on "one or more UK networks".
I've pulled my auction (of course) as I'm an honest seller.
Will have to do some digging as to why - tense email to original seller tonight I think, then maybe the police etc in the morning.
Click to expand...
Click to collapse
Blocked by T-Mobile at someone else's request.
Paypal - no resolution as > 45 days (nicely timed by seller it seems)
Time for the police *sigh*

Wow! Turns out my phone was blacklisted too! Thanks SOO much! I never would have thought to check to see if it had been reported stolen.
Need to chase up eBay seller now though. Fun.

Well - after hammering away at this for nearly 3 days...
I have a crime reference number!
Which means that PayPal / eBay / T Mobile will need to investigate.
Friendly advice to any others in this situation - I was told initially by the desk officer at my local police station that this was "a civil matter". Thankfully I ignored that and spoke to the local headquarters - they've confirmed that it's a criminal matter and they will be investigating further. So stick to your guns ;-)
Fingers crossed, and good luck to anyone else out there in the same situation.

Apologies for the bump
I apologize for bumping the thread after all this time, but i've had this happen to my G1 just today. After months of flawless use my unlocked G1 suddenly decided to not like any SIMs but a T-Mobile one. Annoyingly IMEI checks show that it's not blacklisted, using both CheckMEND and calling O2 direct and asking them if they have a blacklist flag on it, which they didn't.
I'm wondering if CodeMonkey, or anyone else, managed to get anywhere with a claim or a reason or solution to any of it?
Also, i'm curious as to whether or not we have the same Ebay seller, just to ease paranoia of a scam of some kind going on.
Cheers
-- dil

dilandou said:
I'm wondering if CodeMonkey, or anyone else, managed to get anywhere with a claim or a reason or solution to any of it?
Also, i'm curious as to whether or not we have the same Ebay seller, just to ease paranoia of a scam of some kind going on.
Cheers
-- dil
Click to expand...
Click to collapse
This is still with the police *sigh*. Currently chasing down the T-mobile account holder who blocked it originally and the seller. Given up much hope of getting my money back but hoping to take the £350 I'm down by out of the guilty party's hide through the criminal justice system. As far as I can determine, this is either insurance fraud (account holder sells phone for cash, reports as lost and claims off TMobile insurance) or theft & selling stolen goods.. I personally think it's an attempt at insurance fraud by some dimwit as the phone came in it's original packaging with accessories still sealed.
I won't post the seller's name on a public forum in case they're an innocent party, however PM me the details of yours and I'll respond. If it is the same seller I'll update the police appropriately so they can widen the investigation and get in touch with you (if you want to go down that path)..
**EDIT**
Update - compared sellers and they're not the same: watch out if buying on eBay peeps.

I am glad that I found this threat, to learn I am not crazy. Bought a German G1 via ebay, and the first day (wih original FW) everything was fine. At least i think so as I didn't use it much. Then I upgraded manually to latest German RC9 version. While the phone showed to be connected to o2 and internet was working fine, I noticed only one day later that I was not able to make outbound calls or send SMS. Also other o2 customer got error tone (no real message why not reachable) when calling me, SMS didn't arrive. However the most weird thing was that it was possible to call my mobile phone from my fix/land line! Again, for other mobile phones I was not reachable, but land line worked?!
While beeing frustraded I did HW reset and the FW update again, but still same problem. Still in the evening of the same day I left my house, sitting on the airport - and suddenly it worked smoothly. Since that, for a week now, everything works fine.
No, I don't undertand this at all. And I think this was in my case also no issue of being blacklisted as it works now, without doing anything. Letäs hope it does not have a fall back.

G1 Swindle
Hey guys
It looks like I have also been swindled by some chump on ebay and my G1 has been blocked. Has anyone any idea if the phone can be wiped and rebooted in a fashion that clears it from any blocking register?
Otherwise I'm stuck with a very expensive paper weight!!

Hero on Orange

Anyone else on Orange who has only just experienced this painful SafeGuard rubbish coming up for sites. I've not had since I've had the phone, and now It comes up every day, and they are not 18+ sites either!
Also, anyone in London area ever found wireless while out and about?
Other than the BTzone one in coffee shops that costs you 9 £?

Hi i have hero from orange, and what you have to do is:
Call Customer service number > 150 and tell them to switch off that guard.

You can do it from your orange online account too

Thanks guys.... will do.
I wonder why it took over 3 months for it to start happening?

Sallcho said:
You can do it from your orange online account too
Click to expand...
Click to collapse
Where do I go to do this online? Which part of the Orange site?
**EDIT** Okay. I found it in settings, adult settings or something like that, but it says it will allow adult content... but I saw this safeguard thing last week when trying to get to Modaco from my phone...

Hi, has it resolved the problem? I have to keep disconnecting when it comes up

RE the orange safeguard problem. Had a similar issue when i got my hero, checking my account online and the safegaurd service was listed as OFF! so i rang customer services, they said it was probs an issue at their end and put me thru to tech supp. Worked out fine tho, they re-enabled the safeguard then disabled it, i got a few texts saying services updated restart phone etc etc but after that it worked fine

Thanks for that.

MMS

So i have had the HTC Aria for almost a month, and still the MMS issue has not been resolved i can send just find to verizon phones, but i cannot receive anybody know a fix for this, would rooting my phone help at all? or maybe some sort of app that does a force receive or some sort. i never had issues getting pictures on my BB Pearl.

i have the same problem, but found a way to work around it. What the sender needs to do is send to like an email attachment.
AT&T (formerly Cingular)
[10-digit phone number]@txt.att.net
[10-digit phone number]@mms.att.net (MMS)
[10-digit phone number]@cingularme.com
Example: [email protected]
Let me know if it works

Is there a way to have all incoming txt convert over so if i have non tech savy people sending it i dont have to explain that to them (if it works)

Ok.. either/all:
Call verizon and enable picture messaging on your account.
Send a picture message to yourself.
hard reset.
return phone

Picture messaging is enabled and im on ATT, its the verizon customers that send me messages i cant receive since upgrading to the HTC Aria. im thinking of just switching to verizon, all verizon customers never have issues it seems like.

secrethojo said:
Picture messaging is enabled and im on ATT, its the verizon customers that send me messages i cant receive since upgrading to the HTC Aria. im thinking of just switching to verizon, all verizon customers never have issues it seems like.
Click to expand...
Click to collapse
Well thats fine too. I'm on ATT and I dont have those issues;
user error proberly

secrethojo said:
Picture messaging is enabled and im on ATT, its the verizon customers that send me messages i cant receive since upgrading to the HTC Aria. im thinking of just switching to verizon, all verizon customers never have issues it seems like.
Click to expand...
Click to collapse
I just asked one of my friends on verizon to send me a picture and it appears I have the same problem. I'm hoping there's a way around this.
Sent from my HTC Liberty using XDA App

I think if people are having the same issue, they should be calling AT&T and complaining about it, so that AT&T is forced to reconize this as a common issue, because the ATT representative told me "THERE HAVE BEEN NO OTHER COMPLAINTS WITH THIS DEVICE YOU ARE THE ONLY ONE"

secrethojo said:
I think if people are having the same issue, they should be calling AT&T and complaining about it, so that AT&T is forced to reconize this as a common issue, because the ATT representative told me "THERE HAVE BEEN NO OTHER COMPLAINTS WITH THIS DEVICE YOU ARE THE ONLY ONE"
Click to expand...
Click to collapse
man.... something needs to be done lol i even stayed on tech for an hour about this

i not shocked that they would tell me that mainly due to that THEY DONT EVEN KNOW WHATS WRONG, mmmmm i upgrade to a newer phone, and suddenly i cant get picture messaging......lucky i got a great representative the 2nd time around who's actually pushed it up to to as many levals as she is able to and has told me she will figure it out and that she's even read up on similar issues trying to resolve it. at least there are a few good Representatives out there who do there job as expected.

Just posting to confirm this. I did a test with my friends and had them all send me MMS. Two from Verizon, two from T-Mobile, and one from Sprint. I never received the messages from the Verizon phones. I even had them send a regular SMS afterwards and those were received with no problems. If it were a settings issue or user error it would not be isolated to the Verizon phones. As someone else has said, if you're having this issue contact support with AT&T and hopefully with enough people it won't be some throw-away issue for them.

i agree with you, as well as AT&T first told me that it was the Verizon Customer, i told them the same phones that have sent me images in the past i could get on my BB Pearl, and that they were still able to receive my images, its incoming, i even told the guy if there's some territory mob war going on between verizon and AT&T to just let me know so i can consider the issue resolved, he assured me there wasnt, i personally think its a error converting the images over on the GSM network, w/e the issue is, the Droid X is looking very nice w/ the 8MP Camera

im in savannah ga. using the same sim card for last several phones... on liberated b005.
I can get picture messaging from verizon customers that are my friends. And I was getting them BEFORE I rooted, too!
Its not the phone its USER ERROR.. lol jk idk whats wrong with you guys' phones

it might also have something to do with more populated area's i live in souther cali, so maybe it has to do with populated cities. or something to specific areas. and i doubt its user error seems as i was getting pictures fine before upgrading to HTC Aria, at first ive changed the sim card, as well as the phoen and still issue, even the lady at the kiosk had verizon and sent me a picture and i never got it.and she was verizon.

i spoke with an att tech support rep today and she confirmed to me that there was a known issue with mms between some carriers for some users. She tried to change some routing number within my account settings and told me to power cycle my phone in the morning and try to test it again to see if i can recieve a mms from verizon and if not to call tech support back.

I haven't had any problems whatsoever, I've received countless pictures from my friend whose on Verizon and they come through promptly.

I cannot send or receive from verizon and I can only receive from sprint liberated running 003 . I get an error message saying unsupported data
Sent from my HTC Liberty using the XDA mobile application powered by Tapatalk

so i had a friend on a verizon person send me a message today, and at least on the phone its not sending them a message saying i got it, however the ATT rep on wed. told me that they are seeing traffic coming in that is MMS.

So today I was able to receive a Image from Verizon phone!!!! Have the sender reply to a txt from you and attach the image that way. Idk why it makes a difference but if they select the image and then choose you to receive it. So have then reply ajd add the image that way!!!! Hope this works for everyone!!!!!

DownTheCross said:
I haven't had any problems whatsoever, I've received countless pictures from my friend whose on Verizon and they come through promptly.
Click to expand...
Click to collapse
Throwing in my 2c here as well. No issues.

[Q] Truncated SMS. Bell Mobility or Atrix?

I was hoping someone can help me here. I have a problem with my received sms messages being truncated. I phoned Bell and asked them, and they said its the Atrix. However I sent myself a sms, and it was not truncated. I just wanted to know if its Bell or the Atrix; and how I fix it.
Thanks!

KingMike67 said:
I was hoping someone can help me here. I have a problem with my received sms messages being truncated. I phoned Bell and asked them, and they said its the Atrix. However I sent myself a sms, and it was not truncated. I just wanted to know if its Bell or the Atrix; and how I fix it.
Thanks!
Click to expand...
Click to collapse
Truncated?
I thought that was a mathematical term not...
What exactly happens again?

It's a Bell issue. I used to be with Bell on a Samsung Galaxy S and experienced the same thing. Same issue on Telus too

RacecarBMW said:
Truncated?
I thought that was a mathematical term not...
What exactly happens again?
Click to expand...
Click to collapse
The messages are coming in broken up. If its over 160 characters it comes in 1/2 and 2/2 and so on. Now today, they are not even coming in order. I just got some in this order, part 4,3,2,1 and then 5.
I spent 10 minutes on the phone with Motorola Canada, and they confirmed that the phone should not be doing this at all, and its carrier related.
I also spent 30 minutes on the phone with Bell for the second time today, and they tried to blame all the other carriers, saying its the way they break up the messages to send. I had 2 "work" phones that were both with bell, and neither one did this, so I really don't know what its related to. They told me to call back in a week if it does not fix itself.
Plh36 - Did you ever phone for support? Did they ever give you a reason why it does this? I would have stuck with Rogers and just bought the phone from Bell had I known that they can't handle their sms messages properly

KingMike67 said:
The messages are coming in broken up. If its over 160 characters it comes in 1/2 and 2/2 and so on. Now today, they are not even coming in order. I just got some in this order, part 4,3,2,1 and then 5.
I spent 10 minutes on the phone with Motorola Canada, and they confirmed that the phone should not be doing this at all, and its carrier related.
I also spent 30 minutes on the phone with Bell for the second time today, and they tried to blame all the other carriers, saying its the way they break up the messages to send. I had 2 "work" phones that were both with bell, and neither one did this, so I really don't know what its related to. They told me to call back in a week if it does not fix itself.
Click to expand...
Click to collapse
I'm on Bell (with an HTC Desire Z, not sure why I'm on this forum) and I get this problem sometimes. I figured it was due to the sending party. Dumbphones and CDMA phones tend to split up messages. Try getting someone also on a GSM network and a smartphone to try and send you a message. I tested it right now with a friend who has an iPhone 3GS on Fido, and I received a non-split message.

This message splitting is normal for Bell - I had this happening with my HTC Touch and Samsung Galaxy S.

Some SMS programs allow you to change how the message is or isn't broken up. Use GO SMS. I'm on Rogers but my friends use GO SMS or other messaging apps and we never have this problem. But I know what you're talking about. It's very annoying.

CoolinHL said:
I'm on Bell (with an HTC Desire Z, not sure why I'm on this forum) and I get this problem sometimes. I figured it was due to the sending party. Dumbphones and CDMA phones tend to split up messages. Try getting someone also on a GSM network and a smartphone to try and send you a message. I tested it right now with a friend who has an iPhone 3GS on Fido, and I received a non-split message.
Click to expand...
Click to collapse
This. Its because CDMA limit sms to 160 characters so the companies that still employ CDMA as part of their network will limit them. There is nothing you can do, its the network, not the phone.

KingMike67 said:
I was hoping someone can help me here. I have a problem with my received sms messages being truncated. I phoned Bell and asked them, and they said its the Atrix. However I sent myself a sms, and it was not truncated. I just wanted to know if its Bell or the Atrix; and how I fix it.
Thanks!
Click to expand...
Click to collapse
Hi, this is a problem with your atrix, very many people in Brazil have the same problem, see:
http://forum.xda-developers.com/showthread.php?t=1068693&highlight=Brazilian

I recommend you using GO SMS Pro as a replacement of your stock sms, and this would solve ur problem.
P.S. i'm using atrix on koodo

Fuaaaarkkkkk I'm on Bell and this happens to me now too. It's a nuisance!! Happens when people from Rogers send long text messages.
Maybe I'll phone and complain, score something good like a discount or retention rate plan lol