Database Users

Help Missing email account...its there but not visible (Wm5)

Hi,
My device below.
I have 4 email accounts setup on my jas jar.
When I go Start > messaging >
I only see three of them. So I figure I deleted one by mistake.
So I go to set it up again, with the same POP3 name, and WM5 tells me I already have account set up with that name. But I dont see it on the summary screen of email accounts.
I sent an email to this account, and nothing happens when the email gets there.
Any ideas on how to show it, or delete it and reset it up again???
Thanks in advance..

Hello,
I have a very similar problem on MDA III so I want to delete my account and all emails.
I tried to ...
... delete all messages and the account in Pocket Outlook.
... delete all files in Windows > Messaging
... delete all entries for this account in Registry > HKEY_CURRENT_USER > System > State > Messages
Unfortunately that all doesn't work. After a Softreset all messages and the account appears again.
Can anyone help us?
Christian

I was viewing email accounts in landscape view and they were not all visible. You could see them all in portraite view.
It seams that Wm5 Messages can only hand about 3 or 4 email accounts.

How do i remove an email account.

Hi, i manually set up my email account for hotmail, but when i out my sim in it made another for hotmail, so now i have 2 hotmail accounts of the same mail.
How do i remove one, there is nothing in the options only edit?

I also have this problem, would appreciate an answer for it!

HTC Sense, Mail tab
Right softkey ("Menu")
"Account settings" option
Right softkey ("Delete")
Select accounts to delete
Left softkey ("Done")
If you want to remove the Outlook account, do so through WMDC.

Thanks for the reply Yunabeco, but I think the issue jrvenge and I are having is that, that option is greyed out so we are unable to delete the account in the way you just described.

Inbox - Menu - Tools - Options - tap and hold on account you wish to delete, select delete after popups menu

Hey thanks it worked, just cant do it in the sense menu, i keep forgetting its a wm phone and you have to go into windows settings to do things not in the sense gui

Argh, still greyed out for me. Gonna kill every process in task manager, see if that helps.

Petulinek said:
Inbox - Menu - Tools - Options - tap and hold on account you wish to delete, select delete after popups menu
Click to expand...
Click to collapse
Thanx...!!!

Nope
, i press and hold the hotmail account in the list, the popup has one entry - Delete - but it is still greyed out. Arrrrrgh. Any movement on this issue?
Sam

Oh, simple.
Ahhh sorted it.
Sorted it. Start - Windows Live - Menu - Account Options - Switch Windows Live ID - Confirm the warning - (Reject the new terms of service page if it comes up, this only happened the first time i did this, not on subsequent tests)
and you should find the hotmail inbox and contacts are gone.
Press and holding the account name and finding it greyed out seems understandable now, because more that just the email inbox is conected. If you still want the contacts, log back in to live, but untick teh sync email option.

Hi
I've tried all of the above and other bits but STILL the hotmail account is greyed out.
I went to the options window to remove it and surprisingly its not even listed, but when i look at the email tab, its sitting there?!?!
I've removed the link to Windows live as listed, i've removed all other email accounts in the hope that the hotmail account will become active so that i can delete it.
Hair pulling time!!!!
Any advice pleeeeeaaaaasssseeeee

I was also looking for this since now it is possible to use Exchange Sync for hotmail accounts: http://windowsteamblog.com/internat...lendario-y-contactos-exchange-activesync.aspx
To remove it go to MSN, options, change the user login, then Reject. You end up with no hotmail accounts.

Problem with e-mail

Hi I'm using a WM 6.5 customized ROM and I've got a hotmail, a gmail and an imap account from my university set up on outlook mobile. I can't download email on none of them. I get to see the e-mail, subject and all but can't get to open the body, although the "openned" sign appears. Any ideas?
thanks in advance

doesn't anyone know the problem?? I'm sure it's a dumb setting but I can't find it..

Try increasing the "Download Size Settings"
Email - Options - Accounts - click the account name

Help: deleting mail while keeping it on the server

Hi! I have the following problem ( not directly HD2 related):
I've configured my hd2 to retrieve my mail from my yahoo account each hour ( don't really need push services) and it works flawlessly. The only problem is that when I delete a mail on the phone, it also syncs with the server and the mail gets deleted there too. I'd like to have the option of deleting it only on the phone, and keeping it on the server, is that possible?
Thanks in advance.

Yes, go to mail, enter the inbox.
menu - scroll to tools - options select account
then send/receivce schedula
advanced settings
"when deleting messages:" and change to the appropriate option

Thanks a lot, can't believe I didn't see the "Tools" menu (t'was because I didn't scroll down ).

Wait, I don't see an advanced settings tab at all...

i also would like to know how to do this.....
i use Hotmail for my email..... I have the account set up and working on my phone, but there is no Advanced settings tab available, to select "deleting messages" options ???
is this just not possible to keep messages on the server, using free online email accounts such as Hotmail, Yahoo, gMail ???
PS: I have no idea what these things mean, but I have heard the terms before regarding email account.... is it something to do with being a POP or IMAP account ???

HELP!! Cant delete email accounts from Mail tab

Hi
I hope someone out there has come across this problem and found a solution.
I created a hotmail account and it was working for a while then just decided to stop working. I tried to delete the account and start again but it just wont let me delete it. I have a yahoo account and it will quite happily let me delete that one, but the hotmail account is greyed out so cannot be selected.
I've look through all the menu's and gone through various suggestions I have found on here but to no avail.
I now have 2 email accounts (both hotmail) that no longer work and I can no longer delete.
Help Help Help!!

Have you tried to go to Manila Email tab and press menu -> account settings?
Do it and tell me if you see the accounts.
Are you using SWYPE?
If so - dont use swype anymore as i had the issue that the mail accounts disappeared as the entered data wasnt saved.
If you can open up the account settings just fill in the empty fields like pop/imap server and smtp server and password if it disappeared too.
Holla at me if you still need help and figuer out that i was right

Hi
I'v look at account settings and the 4 email accounts I have are there, but the 2 hotmail accounts i set up previously (the one's i'm having problems with) are there but they are greyed out.
I cant select them at all to delete them.
No, not using swype, i'm still on the standard 1.43 rom from 02 UK.

Hi
did you find a solution, I have the exact same problem
Cheers
Andy

Just a stab in the dark, but have you tried installing (or if you haven't update Windows Live through the Windows Marketplace app)/reinstalling the Windows Live app?
I know from experience the version off the marketplace is newer than the pre-installed version and overwrites the old version and so may overwrite/get rid of the unworking Hotmail accounts?

and don't forget that if you signedinto the live app it creates an undeleteable hotmail account that only disappears once you log out of the live app

Hi
thanks for the suggestions, the account is not created through Windows live. I created it by putting in the pop3 and smtp details, its been working OK since just after Xmas. Only thing that as happened recently, is that like others have mentions some of my other email account settings got lost. The email account was set up following the instructions in tip 43 from the Tips and Registry tricks post at the top of this forum. I have other accounts set up in the same way and they are working OK.
I am running stock WWE 1.66 rom
Cheers
Andy

Guys, what worked for me is:
Go to inbox through the Mail tab.
Choose Menu.
Choose Tools
Choose Options
Touch and Hold the account and choose Delete.
Bye Bye Greyed out email account.
I have to make a note that some options of Manilla does not work, but if you approach it from Windows options, then it works.
Good Luck, people of XDA.

In my case it was because I was signed in to Windows Live. Just go to the Messenger screen, option, and choose to change account, and press yes. The account will disappear.