Hi
I hope someone out there has come across this problem and found a solution.
I created a hotmail account and it was working for a while then just decided to stop working. I tried to delete the account and start again but it just wont let me delete it. I have a yahoo account and it will quite happily let me delete that one, but the hotmail account is greyed out so cannot be selected.
I've look through all the menu's and gone through various suggestions I have found on here but to no avail.
I now have 2 email accounts (both hotmail) that no longer work and I can no longer delete.
Help Help Help!!
Have you tried to go to Manila Email tab and press menu -> account settings?
Do it and tell me if you see the accounts.
Are you using SWYPE?
If so - dont use swype anymore as i had the issue that the mail accounts disappeared as the entered data wasnt saved.
If you can open up the account settings just fill in the empty fields like pop/imap server and smtp server and password if it disappeared too.
Holla at me if you still need help and figuer out that i was right
Hi
I'v look at account settings and the 4 email accounts I have are there, but the 2 hotmail accounts i set up previously (the one's i'm having problems with) are there but they are greyed out.
I cant select them at all to delete them.
No, not using swype, i'm still on the standard 1.43 rom from 02 UK.
Hi
did you find a solution, I have the exact same problem
Cheers
Andy
Just a stab in the dark, but have you tried installing (or if you haven't update Windows Live through the Windows Marketplace app)/reinstalling the Windows Live app?
I know from experience the version off the marketplace is newer than the pre-installed version and overwrites the old version and so may overwrite/get rid of the unworking Hotmail accounts?
and don't forget that if you signedinto the live app it creates an undeleteable hotmail account that only disappears once you log out of the live app
Hi
thanks for the suggestions, the account is not created through Windows live. I created it by putting in the pop3 and smtp details, its been working OK since just after Xmas. Only thing that as happened recently, is that like others have mentions some of my other email account settings got lost. The email account was set up following the instructions in tip 43 from the Tips and Registry tricks post at the top of this forum. I have other accounts set up in the same way and they are working OK.
I am running stock WWE 1.66 rom
Cheers
Andy
Guys, what worked for me is:
Go to inbox through the Mail tab.
Choose Menu.
Choose Tools
Choose Options
Touch and Hold the account and choose Delete.
Bye Bye Greyed out email account.
I have to make a note that some options of Manilla does not work, but if you approach it from Windows options, then it works.
Good Luck, people of XDA.
In my case it was because I was signed in to Windows Live. Just go to the Messenger screen, option, and choose to change account, and press yes. The account will disappear.
Related
Where do I delete the Email-account I just created just for testing..?
in message menu, click menu then tools then options.
From there select the account to delete and then keep holding down on it till you get the pop up menu, select delete.
deleting exchange email account?
I set up an exchange account, but then I decided I wanted to delete it so I could set up the webmail account instead. I have no trouble deleting a gmail account, but for the exchange/outlook account it won't let me remove it. Any advice or suggestions? I'm tech retarded so if anybody has any suggestions, can they write it so a 12 year old could figure it out? Thanks!
Figured it out!!!
If you're having trouble deleting an exchange account... try this... worked for me:
Start-> Programs-> active sync ... from there, delete your account and it should auto delete it from your email accounts too. Good luck!
msc78 said:
I set up an exchange account, but then I decided I wanted to delete it so I could set up the webmail account instead. I have no trouble deleting a gmail account, but for the exchange/outlook account it won't let me remove it. Any advice or suggestions? I'm tech retarded so if anybody has any suggestions, can they write it so a 12 year old could figure it out? Thanks!
Click to expand...
Click to collapse
I have a similar issue, I set up a "hotmail" account that uses windows live, and even if I set the windows live scheduler to "manual" it still keeps connecting and syncing the phone.
I want to remove the hotmail account setup completely (I have 2 gmail accounts set up perfectly happily), but the "delete" option in Messaging > Options (where all the accounts are displayed), is always greyed out.
Unlike Outlook accounts, the Hotmail account is NOT available via Active Sync, so I can't get at it that way.
Can I remove this account by editing the registry??
AHA!! - I think I just did it! Go into Windows Live, select "Switch Accounts", and then on the first part of setting up a new account, hit the "Reject" button. Windows live disconnects the old account first, by the looks of it.
Solution found, thread closed
Hi, i manually set up my email account for hotmail, but when i out my sim in it made another for hotmail, so now i have 2 hotmail accounts of the same mail.
How do i remove one, there is nothing in the options only edit?
I also have this problem, would appreciate an answer for it!
HTC Sense, Mail tab
Right softkey ("Menu")
"Account settings" option
Right softkey ("Delete")
Select accounts to delete
Left softkey ("Done")
If you want to remove the Outlook account, do so through WMDC.
Thanks for the reply Yunabeco, but I think the issue jrvenge and I are having is that, that option is greyed out so we are unable to delete the account in the way you just described.
Inbox - Menu - Tools - Options - tap and hold on account you wish to delete, select delete after popups menu
Hey thanks it worked, just cant do it in the sense menu, i keep forgetting its a wm phone and you have to go into windows settings to do things not in the sense gui
Argh, still greyed out for me. Gonna kill every process in task manager, see if that helps.
Petulinek said:
Inbox - Menu - Tools - Options - tap and hold on account you wish to delete, select delete after popups menu
Click to expand...
Click to collapse
Thanx...!!!
Nope
, i press and hold the hotmail account in the list, the popup has one entry - Delete - but it is still greyed out. Arrrrrgh. Any movement on this issue?
Sam
Oh, simple.
Ahhh sorted it.
Sorted it. Start - Windows Live - Menu - Account Options - Switch Windows Live ID - Confirm the warning - (Reject the new terms of service page if it comes up, this only happened the first time i did this, not on subsequent tests)
and you should find the hotmail inbox and contacts are gone.
Press and holding the account name and finding it greyed out seems understandable now, because more that just the email inbox is conected. If you still want the contacts, log back in to live, but untick teh sync email option.
Hi
I've tried all of the above and other bits but STILL the hotmail account is greyed out.
I went to the options window to remove it and surprisingly its not even listed, but when i look at the email tab, its sitting there?!?!
I've removed the link to Windows live as listed, i've removed all other email accounts in the hope that the hotmail account will become active so that i can delete it.
Hair pulling time!!!!
Any advice pleeeeeaaaaasssseeeee
I was also looking for this since now it is possible to use Exchange Sync for hotmail accounts: http://windowsteamblog.com/internat...lendario-y-contactos-exchange-activesync.aspx
To remove it go to MSN, options, change the user login, then Reject. You end up with no hotmail accounts.
I have been trying to set up the hotmail account.
I've tried a couple of times and eventually got an account set up. Then trying it last night, it just decided that it didn't want to connect.
So i tried to delete the old one but it wont let me as its greyed out.
So i created a new one, hoping that the old one will become active and allow me to delete the old one.
Now when i go into the account settings, my yahoo accounts are active and can be deleted, but the 2 hotmail account, one account called hotmai the new one called hotmail.com are just greyed out.
What can i do to make the hotmail account active so that i can delete it?
i am having the same problem too.
I have used an workaround (first create hotmai then edit to hotmail) to add 2 hotmail acco
unts on the device, but there is no way to remove it.
I take it that no one has come across this problem before?
or have i put this is the wrong place?
I found that I could create the account using the "Windows Live" application, and everything was simpler from there.
donalgodon said:
I found that I could create the account using the "Windows Live" application, and everything was simpler from there.
Click to expand...
Click to collapse
+1. Sod it +100!
Windows live allows you to set up 1 hotmail account with minimal effort and also gives you push email ability. Unless you want multiple hotmail accounts then you shouldn't be doing it any other way.
johncmolyneux said:
+1. Sod it +100!
Windows live allows you to set up 1 hotmail account with minimal effort and also gives you push email ability. Unless you want multiple hotmail accounts then you shouldn't be doing it any other way.
Click to expand...
Click to collapse
thats fine, but what would a person do if they already have 2 hotmail accounts and the accounts are greyed out so that deleting them normally isn't an option?? Any suggestions?
i had same problem. rebooted phone and windows live logon screen came straight up. entered password and mail updated.
Still cant delet the hotmail account though...still greyed out
found the solution here
http://forum.xda-developers.com/showpost.php?p=5319950&postcount=10
Hey all,
I'm hoping someone out there will be able to answer this one relatively quickly. I'm running the Elegancia ROM and use the email application which is cooked into that rom - I believe it is the standard for most HD2 roms.
I have access to two of my email accounts through the program: Hotmail and Yahoo! I set up my Yahoo account quite ordinarily, by going through Add New Account and then banging in my login details. Sweet. Using this setup method, I was able to select the Send/Receive Every Five Minutes option before finishing the setup wizard. All is gravy there. The emails come like clockwork.
To get the Hotmail account to work, however, I had to install Windows LIVE for Windows Mobile. While I did this, and am able to access my Hotmail emails using this email program, the emails do not come automatically - I am forced to manually open the program and push "Send/Receive" before any come down the pipeline. For the life of me, I can't find any way to just turn on some kind of Send/Receive automation like with the Yahoo account. The "normal" way of doing this (Menu - Account Settings - and then select the email account you want to fiddle with) is a no go: the Hotmail and Outlook accounts are both greyed out, and thus not available for modification in this way.
If anyone knows how to switch this particular function I need on, please weigh in. Thanks in advance.
-D.
got a solution for you, mate.
Go to Start>E-mail>pick your email account>click menu>Tools>options>Tap on account to change setting> then change it there
really appreciate your suggestion. i think i found the windows live sync options using your guidance. no new emails yet, but i should know if it worked soon. thanks a mill for weighing in.was a seriously annoying issue.
how to send receive immediately, as you receive a mail
Hi,
I have encountered this problem twice. My mail accounts were working fine (able to send/receive and read mails).
Then when I restart my phone, my mail accounts went missing. That is, there is no accounts configured but the HTC Sense tab still shows the emails I have received. Able to scroll up and down through the mails but when I click on them to launch the mail app, it shows me the setup account screen.
Anyone encountered this problem as well?
2 options I am looking for help on:
1. To somehow be able to restore the account back
2. To remove the orphaned account info so that it will not reflect on the HTC Sense, and I will re-create the accounts
known problem, do a search.
Noway to solve it apparently, only to limit the damage by creating a provision XML to restore the accounts quickly after they go away.
I think that making sure all programs are closed before doing a soft reset or turning off the device should help
augustineong said:
Hi,
I have encountered this problem twice. My mail accounts were working fine (able to send/receive and read mails).
Then when I restart my phone, my mail accounts went missing. That is, there is no accounts configured but the HTC Sense tab still shows the emails I have received. Able to scroll up and down through the mails but when I click on them to launch the mail app, it shows me the setup account screen.
Anyone encountered this problem as well?
2 options I am looking for help on:
1. To somehow be able to restore the account back
2. To remove the orphaned account info so that it will not reflect on the HTC Sense, and I will re-create the accounts
Click to expand...
Click to collapse
I had never had this happen before until recently. The last change I made is to installed Radio 2.10.50.28_2 and it has since happened twice.
I just had this same thing happen on my HD2 about 2 days ago. i am running the stock 2.10.153.1 TMO US rom.
To fix it I had to go into the email setup under sense, delete the account, then add it again and this reconfigured the account for sense and the windows Messaging program.
Known issue. In case the mail account(s) don't appear under the winmo mail options, you can use the free app from below link to gain access and recover the account(s) by re-entering the missing details, and you should be good to go again.
www.freewarepocketpc.net/ppc-download-mail-account-repair.html
another fix that works for me, is to go to the manila mail tab --> menu --> account settings and fill in any missing information.