Hey guys,
I'm having a strange problem since a couple of days and I hope you can give me a few useful hints: My X1 is powering off (completely) or resetting itself randomly.
What I have tried so far:
"Clear Storage" (from at least 2 up to 5 times a row)
Hard Reset (1-3 times a row / before and after flashing new ROM)
Tried different ROMs (WM 6.5 / 6.1 / but no stock)
Disabled HSUPA
Disabled HSDPA
I will try to set everything up to stock ROM now, maybe this will work. But in the end, the X1 stock ROM is not what I want, because it lacks a lot of things in comparison to custom 6.5 ROMs.
Anyone had similiar issues? Any hints, what I can do to find the failure? Help is really appreciated in this case, b/c I haven't found some useful hint on Google. This phones behaviour is completely annoying and I can't really use the phone. If I don't find a solution, I have to send the Phone to SE customer service on monday.
Still I don't know if it is a soft- or hardware issue.
Related
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M
Hi there,
I'm experiencing this after I got Goodlink installed on my Wizard. If I hit the touchpad, the screen goes white for an instant, then the desktop is built up again and I can use the device normally. However, if I don't touch the screen for, say, 10 sec, and then I do it again I have the same nice effect.
Anyone experiencing the same? any suggestion (beyond removing goodlink :wink: )?
Many thanks
Marco
i have never seen this problem on mine, sorry i can't help
I'm unaware of Good... but if you are using the Cingular 8125, I suggest you switch your firmware. 8125's firmware is really slow.
After I changed my Rom to Button's custom ROM, things been a lot snappier.
G'luck.
Hi jklny,
I have a Vofadone-branded Wizard, not sure what firmware it has. What is this Button's custom ROM you are mentioning?
thanks
Marco
http://forum.xda-developers.com/viewtopic.php?t=37980
Best ROM I used so far... very stable and appears snappier than the built it one from Cingular.
I have the exact same issue, but I don't know if it's because of goodlink or because of the registry hacks I made to improve speed. Have you done any of the hacks?
Hi malencar,
I did some of the hacks, but *after* installing Goodlink SW, so it has to be Goodlink causing the issue. The latest version (I believe 4.0.27) does not officially support the wizard, it will with a version coming out probably next week. Hope this issue will be solved.
Other thing I noticed today: the calendar entries in the today screen are broken, any clue?
regards
Marco
might be your version, I have 4.7.0.25 installed and have no problems.
I have had the same problem too. However i read in another forum that someone noticed this was more to do with the password protection beinng turned on that with good. Password is mandated by my good install so i have no way of testing. You might give it a try.
Hello to you all,
I've been reading the Hermes posts for a few weeks now and thx2u guys, I've my phone pretty set up as it should have been from the beginning.
At the moment, I've only one problem remaining that I haven't seen in any of the threads. (If this should be a repost, plse just point me to the correct thread).
If I want to go to the options in the phone applications, the field are blanc (eg ring type, ring tone ...) and I cannot shange tab (services, network, etc...). Unit becomes very slow, almost unresponsive. The only solution to use it again is a soft reset, but after reset it remain imposible to go in the phone options menu and change any setting.
Only after hard reset it is possible again (1 time) and after that same issue.
I've tried 5 or 6 different roms, including my original Dutch one, but problem remains.
With or without SD, no difference.
Any suggestions? Solutions? Registry changes?
All help is highly appreciated.
Thx.
Problem solved
The issue was caused by syncing a incompatible note. removed the note and the problem was gone.
FYI: I had the same issue with XDA live and AS 4.5
HTC TyTN - Rom 2.05 - Ext 2.05 - Radio 1.27 - clean install - no reg changes or hacks
I have done many searches on this topic all over the Blackstone forum and have not found any solution to my problem. I have found a few people that have an error about the camera not initializing or something but that is not my problem.
Soon after I upgraded to WM 6.5 I noticed that my camera would sometimes quit and I would have to soft reset the device to get it working again. This happened more and more often. It got to the point where the camera would not even try to start.
I have tried several different roms and nothing is helping. Since updating to different roms the camera button in the camera tab in TF3D doesn't even show up. All I get is the album. It acts like the camera isn't even there. It does show up in the program menu. If I activate the camera under the programs menu I get nothing or just get taken back to the home page and nothing happens. Depends on the rom.
I found a few threads where people seem to have the same problem I do but usually after three or four posts and no results they just seem to end.
I have also tried installing some of the other camera cab programs. Topaz, Rhodium, Blackstone etc...
Any help would be appreciated.
One last thing. I also switched back to WM 6.1 and still nothing. The only thing I have yet to try is either redo the HSPL or go back to the original stock SPL
---Update---
After three rom updates and many, many, many searches, I found the solution. Using the advanced config tool cab and changing one of the camera settings Encode photos in portrait mode to no the camera has come back to life. I did the soft reset and hit the camera button and nothing happened but a little screen flash and the window's working icon in the middle started then stopped. That has not happened in a while. I hit the button again and it delayed and started and then quit. I tried it one more time and it came on and was able to take a picture. Reminds me of trying to start a cold engine. Prime it then try to turn it over, prime it a little more then maybe some coughing and finally on the third prime. Presto it starts. Very happy again.
i am having the same problem
can you help me plz
what is advanced config tool cab you used
pardon me my english not that good but what are the steps you did in simple language plz
my phone has WM6.1 and standard rom 1.14.415.2 build 32434 wwe
thanks in advanced
x5-rwk said:
I have done many searches on this topic all over the Blackstone forum and have not found any solution to my problem. I have found a few people that have an error about the camera not initializing or something but that is not my problem.
....
---Update---
After three rom updates and many, many, many searches, I found the solution. Using the advanced config tool cab and changing one of the camera settings Encode photos in portrait mode to no the camera has come back to life. I did the soft reset and hit the camera button and nothing happened but a little screen flash and the window's working icon in the middle started then stopped. That has not happened in a while. I hit the button again and it delayed and started and then quit. I tried it one more time and it came on and was able to take a picture. Reminds me of trying to start a cold engine. Prime it then try to turn it over, prime it a little more then maybe some coughing and finally on the third prime. Presto it starts. Very happy again.
Click to expand...
Click to collapse
I did the not save in portrait mode thing and it worked for me. Thanks. I've spent many hours on this. Great!
It didnt work!
I tried just as you said with the "advance config tool" abd the problem persist.
Any idea?
I think it is hardware probelm. Initially it works with some software tinkering (actual steps vary with different devices, infact may be be coincidental / immaterial in help) and becomes harder and harder as time passes and ulimately fails even on stock ROM/SPL.
Hi all. I've got the same problem. Nothing helps. Maybe i need just to overwrite drivers, instead of installing camera soft?? May anyone send me camera dll files?
A time ago I updated my original HTC ROM, which solved the TF3D 'calendar problem' (Didn't refresh at 0.00 hour).
With the new original HTC ROM it worked perfect.
Since 2 weeks the calendar refresh problem is back again..
Does someone know how to solve this problem again without comple re-installing of the HTC ROM?
Have you tried backing up all your data via Activesync and then hard resetting the Touch HD ? Hard reset works wonders!
meb786 said:
Have you tried backing up all your data via Activesync and then hard resetting the Touch HD ? Hard reset works wonders!
Click to expand...
Click to collapse
I was wondering if there is any option without resetting ;-)
i have the same problem.
after the update, it worked fine, but now it's the same as before.
my appointments for today are displayd as a appointment for tomorrow.
i wonder: is this problem solved in a cooked rom ? this should be a reason to upgrade to a cooked one, but my experience with my previous phones is: a cooked rom always created another problem, like bluetooth, wifi, volumesettings.. etc etc
Others will probably have better arguments, but I got to give a thumbs-up for the ROMs on this board. I find flashing extremely useful. I did briefly enjoy re-flashing to a newer stock ROM, but soon returned to the cooks of the ROMs you most hear mentioned on this board, as they have tweaked their creations to near-perfection.
(I usually flash mine once every months/two months, by the way, mainly because I find it straightforward and not *too* time-consuming, and returns the HD to the pristine conditions of a brand new device (useful if you try out lots of different apps).