Database Users

Why does phone hard reset so often?

No matter what rom I use, somehow something eventually goes astray (at least I am assuming) or hangs and the phone reboots back to setup.
Sometimes I can go a day or so before it hard resets. I thought maybe it was an isolated rom issue, yet it happens with any room. This also happens to another person I know with a HD2.
Why does this happen? Is there a way to prevent this damn "fail-safe" mechanism? I grow tired of reinstalling all my stuff again and again.

Hi DrewX2,
You'll probably find that a program or tweak (or anything that you can install on your phone) is actually causing these "hard resets" and not the device itself.
I have been using a stock Rom for approximately 1 month and my phone has never hard reset. To be honest I think I've just been lucky this time with what I have chosen to install onto my device.
My best advice is to install programs 1 by 1 and test them for a period of time (personally I would be patient and wait for 1 day). That way you can isolate which program is causing the hard reset.
Of course there is a very very slim chance that it could be a hardware fault, but I wouldn't bank on this. Hope this helps

Sounds like you have problematic hardware to me. I'd try and get a replacement

registry changes
i had big problem when activating some apps to do there recomended registry changes ie
Pocket mechanic professional or sktools
so now i only got sktools running but newer edition for other uses not to try and change any registry stuffs.
iv stock rom and it now runs well but im still very reserved and careful as i think i know the pain your experiencing > makes one feel like throwing it out the window

Try re-flashing to a stock ROM, and see if the problem goes away.

Thanks for all the responses.
Let's just pretend it is some .cab I have installed (I mostly install a few visual modification cabs).
Does the response my phone is having seem like a normal response? Or does your phone never hard reset because of some .cab that has been installed.
I am gonna lay off on adding new stuff to my phone to see if that can prevent these hard resets.

Never had my phone do a hard reset in all the many years I've owned Winmo phones, and my HD2 is no exception.
My own guess is it's a hardware issue but nonetheless I'd try running the phone for a few days with minimal or no third party apps on it, just in case one of them is being nasty, but I've never heard of an app spontaneously causing a hard reset, TBH.

It's nothing to do with apps you have intstalled and nothing to do with your device. You say every rom you instal does this, but I'm willing to bet the stock roms aren't?
As I understand it, it's something to do with the implementation of SSPL. My best suggestion to you would be to flash the new Hard SPL and then to be safe flash a stock rom (1.61 for the newest radio) and then flash your custom rom of choice. I can almost guarantee you your problem will be sorted.
Let us know how it goes

I had spontaneous hard resets on my X1 with Itje's and Valkyrie's ROMs. Wow, it was annoying. I never pinned it down - mainly because I didn't have the time and needed my phone to be working. I flashed Energy ROMs and never had a problem with any of them.
I've also not had any problems with my Leo but I'm still on 1.48 with only a few visual mods.

This is a carateristic of Microsoft software.

biranouran said:
This is a carateristic of Microsoft software.
Click to expand...
Click to collapse
No it's really not mate! Sorry but that is just unnecessary Microsoft bashing!
I was having exactly the same problems last week and reflashing a stock rom before the custom rom fixed it.

Never had this problem!
I've had my phone for about 3 weeks now and have never had this happen even once! I am running a TUR 1.61 ROM which I changed to after a week on stock Tmobile UK ROM

You wouldn't have a problem Creed. The Turkish 1.61 rom is a stock rom.

I suppose it's time to flash hardspl and perhaps upgrade the radio to see if that will fix it. And yes this only occurs with custom roms to my knowledge (in my case).

drewX2 said:
I suppose it's time to flash hardspl and perhaps upgrade the radio to see if that will fix it. And yes this only occurs with custom roms to my knowledge (in my case).
Click to expand...
Click to collapse
Well you should upgrade the radio anyway, because the battery life is much better, but definitely HardSPL and if you want to be safe flash a stock rom before the cooked one and always remember to hard reset after the initial install. It may seem like a pain in the arse, having to do all that, but it sure beats the frustration of unexpected hard resets.

I have installed the 29014 ROM - I need some help!

Hi there,
I have a Palm Treo T850. I upgraded it with the 28014 ROM. It works pretty well, but the device hangs several times a day and I need to reset it every time.
Any info about that?
Thanks in advanced,
Wilson.

That sent me shock vibes buddy when I saw you mentioning 29XXX...lolz
Anyway I suggest you to change the radio along with its spl. Try changing the ROM if that doesn't help either.

same problem here...
it hangs, remains frozen on standby clock screen....
everything is OK when using stock 6.1rom
could it be related to mem card perhaps? i used it without mem card but with older 6.5rom - it worked without freezing...
i've just remembered that now

Mine doesnt have a memory card, and it crashes all the time - needing me to take out the battery - so that's not it.
Other 6.5 builds for me havent been functional in different ways so this one, other than freezing a few times a day - has been the most functional of the other builds on this forum. Crashes are annoying and sometimes I miss calls due to not knowing the phone has slept with the fish.
Its been a while since this one was out so I was hoping to see a new build or two to try and improve the reliability but nothing for the past month.

http://forum.xda-developers.com/showpost.php?p=1315807&postcount=6

DisableSyncSchedule.cpf seems to work for me, thanks!

Can a ROM interfere with HTC Sense?

First I apologize if this has been answered in a prior thread but my phone is my only internet access at the moment and my Sense has crashed making it VERY difficult to do any searching.
So anyway, today I went to unlock my phone and it was frozen. I did a soft reset and when it came on Sense would not work. I've been running the Elegancia GTX ROM for over a week now just perfectly then today sense crashed. So i wanted to know if reflashing the ROM could fix it or if its a hardware issue? any input would be MOST appreciated. Or any fixes you know of. Thanks.

Try this...
donkeypunch85 said:
First I apologize if this has been answered in a prior thread but my phone is my only internet access at the moment and my Sense has crashed making it VERY difficult to do any searching.
So anyway, today I went to unlock my phone and it was frozen. I did a soft reset and when it came on Sense would not work. I've been running the Elegancia GTX ROM for over a week now just perfectly then today sense crashed. So i wanted to know if reflashing the ROM could fix it or if its a hardware issue? any input would be MOST appreciated. Or any fixes you know of. Thanks.
Click to expand...
Click to collapse
if your having that much problems with the rom, flash a new rom,
(i prefer core cell series) and when you flash it do a hard reset...
and it should be fine, maybe a program you installed ain't compatible with sense.

If the only issue is with sense (i.e. everything works just fine when sense is off), then it's defintely software related and not hardware, so you can rule that out.
What's probably happend is that one or more of the manila files that sense is "made of" has gotten corrupted or deleted. There's over 3000 of those files (if I remember correctly), so finding exactly which ones is probably impractical.
I would start by uninstalling any recently installed apps/tweaks. This may not solve the problem, but it's the easiest thing to try first. If that doesn't work, then hard-reset the current ROM you're on now...just backup any crucial data from the phone first, and catalog your installed cabs etc for reapplying afterwards. Then, if you still can't get sense to behave, go hunting for another ROM to try.
Also note that any time you flash a ROM to your phone, it's always a good idea to do a hard-reset immediately, before using the new ROM, just to help insure stability of the flash.

Hey thanks Phunkee,
I got it figured out. What it was... I was using the Co0kies HTE that came with the ROM and when I changed the 'custom operator text' and the 'main text color' (to red) it messes with sense. I dont know why. But yesterday I did a hard reset, it fixed it. So before I installed anything I decided to try that same step again and what do ya know...Sense crashed.
I think I saw something about using Red in the forum last night as I was looking for a new ROM but I may have dreamed that haha. Either way, I now know not to do that again. Im running the Omega Series Alexander ROM now, I changed the 'custom user text' (not to red, but still custom) and so far all is well.
Great advice though, thanks for the help! And ya I ALWAYS do the hard reset after flashing, and Task 29 PRIOR to flashing. Yesterday I was oping to avoid a hard reset just because I hate having to re-setup everything back to the way I like it.
-Travis

i had that happen twice on elegancia gtx last week and no i didnt mess with my operator text

lbhocky19 said:
i had that happen twice on elegancia gtx last week and no i didnt mess with my operator text
Click to expand...
Click to collapse
Did you mention it to Steve? It might help him to fix it if more than one person is experiencing it...
For now I switched to Omega Series, getting the same speed and performance so its working out pretty well so far.

il let him know, i switched to omega gtx as well, much better battery so far

[Q] Random problem forces hard reset

Since flashing Duttys WM6.5 Leo Holy Grail ROM to my HD I have been very impressed with it's performance, 99% of the time it is responsive and stable and seems happy even though several programs are running. It has made my HD a really nice phone.
But every now and again something weird will happen, usually activesync reports a problem, or all of my contacts vanish, sometimes files on the device (not SD) cannot be accessed. So I soft reset and it doesn't boot, it will get stuck on the orange splash screen.
In total it has happened about 4 times since I flashed the ROM on Dec 29. It happened last night and eventually the device loaded the background picture, then popped up an error dialogue saying something about being unable to open a file, there was no mention of the file name. I did a soft reset and it then automatically performed a hard reset.
The other times the phone just hangs on the orange splash screen every time, causing me to perform a hard reset manually. Sometimes it will work fine for a good few days, or sometimes fail after only 1 day.
Its really annoying. I cant seem to get a HTC that works at the moment. My TP2 is rubbish, I've tried several ROM's and it is consistently unstable, so I go back to my HD which was always reliable... And now this happens.
please Help or I'll be forced to turn to the darkside and get an iphone and I really don't want to do that!

Why not just return to the "reliable" firmware version used previously?
I'm not a fan of custom roms or 6.5, especially on this underpowered model, it's definitely the most reliable handheld I own or have owned with oem roms though, especially without it's resource gobbling pretty face on.

Not really the most helpful answer, but i suppose i cannot argue the reasoning behind it.
In defence of this ROM it is BRILLIANT when it is working, i'd actually argue that the device feels smoother with this ROM than it did with the stock Orange UK ROM.

deejayry said:
Not really the most helpful answer, but i suppose i cannot argue the reasoning behind it.
In defence of this ROM it is BRILLIANT when it is working, i'd actually argue that the device feels smoother with this ROM than it did with the stock Orange UK ROM.
Click to expand...
Click to collapse
Have you tried asking your question in one of Duttys threads. You may get a better response. Also, try flashing a different rom

Thanks.
Since posting the message the problem has not come back.
I have been thinking that there is a possibility that my server was hacked, i noticed a few things had changed on the server, i also had notices when i logged in to facebook and paypal, informing me that someone from New York had accessed my account. the server and facebook used to have the same password.
Is it possible that the problem i had was caused by a hacker on my exchange server issuing a command to reset the device? i know it can do something like this to protect data in the event of a phone going missing.
what does the device do if exchange server performs this routine?

Please help me find this problem... i dont want to buy an Iphone!
Ok I tried a different Rom, this time i used one of KWBR's:
http://media.celogeek.com/roms/kwbr/..._5.7_Sense.rar
a month down the line and its just started to go wrong again.
this time, i find that the device slows down a little bit, prompting me to soft reset, when it boots i find that my contacts are missing, active sync will not load properly, it briefly flashes on screen but lower 1/3rd of active sync window is missing (appears transparent or black) only way to get contacts back and active sync working again is hard reset!
Anyone got any ideas what might be going on?
its been doing this now on both ROM's but i have no idea what may be causing it, as far as additional software i only install a few apps: Slimcontrol 1.5, Core player & GcZ2 (geocaching tool) which all have been running fine before.

Fail Wifi+Bluetooth after putting the original rom

Hello,
I recently flashed my DHD without any problem, installing the original htc desire hd rom (i had the orange one before).
All is as expected, full control over what i do thanks to the root, no more crap orange apps.. BUT since then, i got two bugs :
When i want to connect to a wifi network, no matter which one and no matter its brand, my DHD keeps saying "obtaining ip address from ****", as if the dhcp didnt want to hear from me
About bluetooth, i can't get to pair my phone with another device, e.g. some hands free kit, when the pairing is about to succeed it seems to reset
I did search on both xda and google, and found nothing, so any help will be greatly appreciated !
Thanks in advance,
Pioul

Sounds like a bug.
Have you tried a hard reset?
PS you should custom ROM your phone up.
Sent from my Desire HD using XDA App

Thanks for answering.
I already tried that twice, no changes :/
And i actually like this rom, and sense, i just wanted to get rid of my operators apps

Hmm, sounds puzzling.
Try a custom ROM and see if it fixes the problems.
Unfortunately if that doesn't fix the issue, then it may be a problem with the devices you are connecting to, or worse, your device.
Sent from my Desire HD using XDA App

See, all of that worked perfectly before i flashed it, so i'm tempted to believe that comes from the rom is installed.
I'd better try with a different rom yes, but as i spent quite much time adding my contacts back and all the stuff, i'd like it if there was another solution :/
Just gonna wait one or two days see if someone ran into the same trouble, this forum's quite big, it's worth giving it a shot =)

Got your PM. I'll answer here for the benefit of all the users on XDA
Regarding backing up data.
I think the phone automatically syncs with the google cloud. but in case it doesn't (I'm not so sure if you need to enable option to do it.) use MyBackup Free.
You can get it from the market.
Back up your chosen things. Don't back up settings however (unless you are going to restore to the same ROM)

Okay thank you for these advices.
One last thing i'd like to know : hard resetting is going to reset my phone to factory settings, but in the case i bought it in an orange store (with orange apps and so), is it going to reset my phone to HTC settings or Orange ones ?