Database Users

[Q] Random problem forces hard reset

Since flashing Duttys WM6.5 Leo Holy Grail ROM to my HD I have been very impressed with it's performance, 99% of the time it is responsive and stable and seems happy even though several programs are running. It has made my HD a really nice phone.
But every now and again something weird will happen, usually activesync reports a problem, or all of my contacts vanish, sometimes files on the device (not SD) cannot be accessed. So I soft reset and it doesn't boot, it will get stuck on the orange splash screen.
In total it has happened about 4 times since I flashed the ROM on Dec 29. It happened last night and eventually the device loaded the background picture, then popped up an error dialogue saying something about being unable to open a file, there was no mention of the file name. I did a soft reset and it then automatically performed a hard reset.
The other times the phone just hangs on the orange splash screen every time, causing me to perform a hard reset manually. Sometimes it will work fine for a good few days, or sometimes fail after only 1 day.
Its really annoying. I cant seem to get a HTC that works at the moment. My TP2 is rubbish, I've tried several ROM's and it is consistently unstable, so I go back to my HD which was always reliable... And now this happens.
please Help or I'll be forced to turn to the darkside and get an iphone and I really don't want to do that!

Why not just return to the "reliable" firmware version used previously?
I'm not a fan of custom roms or 6.5, especially on this underpowered model, it's definitely the most reliable handheld I own or have owned with oem roms though, especially without it's resource gobbling pretty face on.

Not really the most helpful answer, but i suppose i cannot argue the reasoning behind it.
In defence of this ROM it is BRILLIANT when it is working, i'd actually argue that the device feels smoother with this ROM than it did with the stock Orange UK ROM.

deejayry said:
Not really the most helpful answer, but i suppose i cannot argue the reasoning behind it.
In defence of this ROM it is BRILLIANT when it is working, i'd actually argue that the device feels smoother with this ROM than it did with the stock Orange UK ROM.
Click to expand...
Click to collapse
Have you tried asking your question in one of Duttys threads. You may get a better response. Also, try flashing a different rom

Thanks.
Since posting the message the problem has not come back.
I have been thinking that there is a possibility that my server was hacked, i noticed a few things had changed on the server, i also had notices when i logged in to facebook and paypal, informing me that someone from New York had accessed my account. the server and facebook used to have the same password.
Is it possible that the problem i had was caused by a hacker on my exchange server issuing a command to reset the device? i know it can do something like this to protect data in the event of a phone going missing.
what does the device do if exchange server performs this routine?

Please help me find this problem... i dont want to buy an Iphone!
Ok I tried a different Rom, this time i used one of KWBR's:
http://media.celogeek.com/roms/kwbr/..._5.7_Sense.rar
a month down the line and its just started to go wrong again.
this time, i find that the device slows down a little bit, prompting me to soft reset, when it boots i find that my contacts are missing, active sync will not load properly, it briefly flashes on screen but lower 1/3rd of active sync window is missing (appears transparent or black) only way to get contacts back and active sync working again is hard reset!
Anyone got any ideas what might be going on?
its been doing this now on both ROM's but i have no idea what may be causing it, as far as additional software i only install a few apps: Slimcontrol 1.5, Core player & GcZ2 (geocaching tool) which all have been running fine before.

System Update 1.84.708.1 CL322105

First things first, HTC Desire Z, I am in New Zealand on the Vodafone network in case that makes a difference and running bog standard Sense UI with no mods or ROMs or anything like that.
I have done a search and can't find anything similar anywhere except some asian sites, and I suspect (but hope it isn't) because the phone came from Hong Kong.
Ok, last night an update came through to my phone with the above code, I have lodged a query with HTC but no response as yet and figured you guys may have a better/quicker fix.
Essentially since the update came through the phone has been very slow and glitchy... stalls on background screen before loading app buttons, widgets, menus everything.
So I guess I want to know A: is this a legit update or is it some sort of hack?
and B: can I revert somehow to the last/correct version or am I going to need to install a ROM and start from scratch?
I appreciate your help and if you need any more info just ask.
cheers

Tis legit. HTC seem to be rolling the update worldwide, but very slowly. My dad got it in the UK last Tuesday, I'm still waiting.
His phone seems to be ok. If you're still having problems, try hard reset?

Cheers dude, ok at least that is one less thing to worry about
might give a hard reset a go

I've heard that once you do a update its always good to do a factory reset its like a pc you'll need to give it a good cleaning some time LOL try that
Sent from my Desire HD using Tapatalk

Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?

hogg2500 said:
Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?
Click to expand...
Click to collapse
The canadian desire z is still at 1.34, afaik it hasn't had any updates at all
Sent from my HTC Vision using XDA Premium App

hogg2500 said:
Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?
Click to expand...
Click to collapse
You'll find that if its provided through a carrier, they'll handle the software updates after HTC issues them to ensure their "value added software" or "crap" is loaded on it.
Saying that, mine is a UK SIM free from HTC and I still haven't got the 1.8x.xxx.x update, I'm at 1.72

Heya, I also have the Desire Z, bought from Hong Kong, use on Vodafone, live in Wellington NZ, and also did the update this morning.
Haven't noticed my phone running any slower yet but keen to see the improvements touted though. So far just seen little UI cosmetic changes.
Be sure to go into accounts and redo your sync settings, it put stocks and weather back to real time sync on mine...turned them off straight away.

AHHHHH that could have something to do with the hanging issue. I did a hard reset and initially it seemed better but then once I had re-instated my backed up data, contacts etc, (especially after I shut off the HTC messaging app, and re-synched my google accounts for some reason) it started hanging again.
Maybe the stocks (which I have banished) is trying to sync in the background somewhere? *wanders off to see*
It is a good sign that it is working on other DZ's, main issue seems to be on keyboard open/close events... so might just be incompatiblility with an app I'm running... god I hope it isn't Handcent

Ok, update time, redone the sync settings, removed anything that has been added in the last week or so in case I just didn't notice (unlikely but ???) the hanging problem.
oefox are you using Handcent for your messaging or the standard messaging app? i have removed it and that seems to have made a slight improvement although only very slight... this is driving me mad... may have to try another hard reset tonight and rebuild the data only and start again with apps.
Fake edit: HTC got back to me "try soft reset, hard reset... sorry can't help as phone is HK build, we have passed your query to them... they will be in touch" We shall see?
Actual Edit: Also seems to be destroying battery life all of a sudden, and it seems to think it has been off the charger for 22 minutes... which is odd as it came off the car charger 5 hours ago... hmmm.. definite issues here... looks like an actual rebuild may have to happen :/

You could try an app like Watchdog Lite from the Android Market to see if there is a process gobbling up your CPU cycles? It may be the cause of what's slowing the phone and draining your battery...
Sent from my HTC Vision using XDA Premium App

Thanks for that, I have installed Watchdog Lite, removed a couple of apps that I thought might be a little bit problematic and I will stop playing with it for the day and how the battery reacts to "normal" use i.e. not constantly setting/resetting loading/unloading/deleting/syncing/unsyncing stuff lol... still seems to hang and whatnot though but we shall see.
If that doesn't help I will try a fresh hard reset and build from scratch (not from backup) and see if that helps :/

Call me uninspiring but I really like the default email and messaging. I have found after playing with it for a couple of days now that it will sometimes hang for a couple of seconds when returning to the home screen, shows the background but no icons for a few seconds.
On the plus side my wifi seems to have improved stability somewhat.

oefox said:
Call me uninspiring but I really like the default email and messaging. I have found after playing with it for a couple of days now that it will sometimes hang for a couple of seconds when returning to the home screen, shows the background but no icons for a few seconds.
On the plus side my wifi seems to have improved stability somewhat.
Click to expand...
Click to collapse
I did upgrade the firmware, but I didnt notice any improvement.
I mean everything is just fine
I thought that it would upgrade it to Gingerbread and Sense 3.0
I would be nice to have that version
Cheers

I have an HK Desire Z as well, and have experienced the exact same problem since the system update. I have not tried a hard reset because I'd rather not spend the time, but the home screen "blank and reload" issue is quite aggravating. I may have no other choice but to reset.
I will try waiting a couple days to see if somebody posts an easier fix.

Aha if you have a G2 wait till T-mobile gives it to us... we will be getting gingerbread
Sent from my HTC Vision using XDA Premium App

Ok, good to see it isn't just me, it is definitely an issue and the reset doesn't seem to help much so if you havn't already done it don't bother localhost21. however I think I have found the main culprit and it seems to be the Google Maps updates that are causing the majority of the hanging etc.
if you remove the updates, i.e. go back to the standard version that came on the phone and it seems to make quite a difference so try that.
Unfortunately as i use the navigation function on maps quite a bit I kinda need to keep it so a bit of a catch 22. If you don't really need it though that should solve most of the problem... if any other fixes arrive let me know
Hopefully vodafone NZ give us the Gingerbread upgrade, or google brings navigation out of beta because it really is very good.
Edit: Still hangs, I have become a habitual killer of tasks which is nearly as annoying as the hanging, esp. if you have to open the task manager after it has hung, and it seems the processes causing the hang won't stay dead (auto-killed etc) *goes hunting for basic, stable, rom*

I encountered a new problem in that my notification sounds seem to randomly choose what to play when I recieve sms/calls so I did a hard reset but I still have that issue.
It also still hangs on the home screen if the k/b is open so hard reset doesn't fix this problem so I want to try a new rom
Has anyone done a root/flash yet with a HK Z?

I have a HTC Desire Z on the 2Degrees Network. I'm running Android version 2.2.1 Build numner is 1.84.708.1 CL322105 can I get an upgrade? Vheers.

oefox said:
I encountered a new problem in that my notification sounds seem to randomly choose what to play when I recieve sms/calls so I did a hard reset but I still have that issue.
It also still hangs on the home screen if the k/b is open so hard reset doesn't fix this problem so I want to try a new rom
Has anyone done a root/flash yet with a HK Z?
Click to expand...
Click to collapse
What do you mean? I have HK DZ.
I rooted it. But I had to downgrade it to ROM 1.34.xx.
As I understand, there is no way atm to root from ROM 1.84.xx

[Q] Evo Shift keeps rebooting

Looking for some advice/help. I got my wife the Evo Shift a couple of weeks ago. Her phone has not been rooted and other than a few added apps the phone is completely stock. The phone reboots on her 4 and 5 times a day. She does not have any kind of task killer installed so that's not it. She plays Angry Birds a lot and uses Pandora quite a bit. I have also installed Sound Manager for her. Other than that I can't think of anything that would be helpful for trouble shooting. I have searched here and through Google and have not seen any info of others having this problem. I am not sure if I should root the thing or return it to best buy. I have the Evo and previously the Hero and am no stranger to rooting or custom ROMs. Just really did not see the need to root it since my wife has no idea about any of that. Any help or advice will be appreciated.
Thanks.

root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.

danaff37 said:
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
Click to expand...
Click to collapse
That's what I was thinking. I am a little worried its a hardware problem though. I guess I could always flash back to stock and return it if that doesn't fix it.

hell return it ya got nothing to lose but a headache

Did you try a factory reset?
Sent from my PG06100 using XDA App

JKILO said:
Did you try a factory reset?
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.

hauntedchild said:
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
Click to expand...
Click to collapse
im running mine stock and rooted and dont have any problems with reboots. sounds like a app is probably screwing something up

i had a similar problem with one of the streaming media apps i used to use a month or so ago i cant remember the name but for some reason if i lost signal it would crash the phone and need to be rebooted
i took it off and installed tuneinradio and it worked better anyways

My shift was rebooting itself 3 to 4 times a day, I just rooted it and it seemed to stop rebooting itself for a day. Now its starting to reboot itself again, but not as often.

I am almost convinced its a hardware problem. Sounds too rare to be anything else. Maybe bad memory or something.
Sent from my PC36100 using Tapatalk

I had a freezing issue with my phone which people suggested possible due to pandora and bluetooth. Perhaps you have the same issue?
Anyway, try to find "bluetooth for automotive" settings for pandora and turn it off.
I wouldn't recommend rooting your phone if you think its broken. You might just end up breaking it further and render your warranty void.
If you can't fix it, get sprint to replace it.
i dont need a signature

This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App

Michael61182 said:
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Thanks for the input. I think I'm going to go ahead and root it. After keeping an eye on the situation its seems its only happening when she is at work. I can't imagine it will fix it but I think its worth a shot.

I think I fixed mine. I tried to use navigation and it kept force closing, that was strange because I've used it before with no problems. I googled around and found some info that if you had another text to speak engine in your phone then uninstalled it without setting it back to pico as default it would cause nav to FC, which is what I had done. So I set it back and checked "Always use my settings" in the Voice section of settings, nav started working and the reboot issue went away for the past 7 days.
I don't really know crap about phones and most tech stuff for that matter (heck 99% of what is said in these forums goes over my head) but I think why this fixed it is either nav or some app was trying to use pico or something and when it couldn't the phone would get an error and reboot itself. I may be wrong (probably am) but maybe she deleted something or changed a setting some app needs and that is causing her problem. Hope this helps in someway or at least gives you another direction to start checking.

GPS is getting on my nerves

Hi all,
Had a DHD since it's release date, swapped it for another one because my first one had the horrible gap at the top which allows dust to come onto the screen, second one was cool, however since i've had it i've never had a good track record with the GPS, it's just a **** feature which over promises and under delivers, even when the phone was stock it was crap.
I've flashed numerous radios onto it and i've tried all the programs which promise the earth and don't deliver, I don't want to use a network connection either otherwise what would be the point ?
I went to the south of spain last week and it worked for a little bit and then ceased to, it's a complete ball ache because now i can't even get one satellite.
I'm presently on Core Droid 6.8 using Radio 12.54.60.25P_26.09.04.11_M2
With it's matching RIL package, just doesn't want to work, seriously pissed off with this and i want to just kick it in the bin now.
Any help would be good, i've rooted with all security features off.
I even tried the fix posted about the metal contacts by the flash with no success (i didn't break them either).
Cheers.

I got that problem too.
With my Desire HD it helps to do a fastreboot with the app "Fast Reboot" from the Android Market. Just run it. After that, I go into FasterFix, another app. There you can set a optimised server, mine is "Germany". Then click on go.
And finally after this I go into the app "GPS Status". Activate you Gps, click on the Menubutton -> tools -> A-GPS. First click on reset, then Menubutton -> tools -> A-GPS -> download. You'll need a wifi connection for this-
After those steps my gps locks in a few seconds. I also don't know if you have to do this after each flash, maybe you'll just need one app or something.
I hoped I could help you!

Hi, I appreciate the response but I'm afraid I've done all that before and it doesn't work, I've now contacted my phone provider and im getting a new phone tomorrow, just need to get back to stock now.

I hope you know how to unroot and restore your phone? Check this

I agree with the above Faster Fix app resolved the GPS issue for me.
Sent from my Desire HD using XDA App

Revolution HD 6.x Bootloop

Since upgrading to Android Revolution HD 6.0 and now 6.1, pretty frequently (3 or 4 times a day) my phone will automatically reboot and then get stuck in a bootloop process. Taking the battery out gets it all up and running again but its pretty annoying and drains the battery when I don't know its doing it in my pocket
Any help would be appreciated!
Thanks

Actually, I have the same, but since 6.1.1. And I noticed it's not exactly a bootloop. It looks like a hot restart but then the ROM won't show.
Sent from my HTC Desire HD using xda premium

Mine kept on waking in my pocket, trying to access the locations app. Flashed virtuous unity instead and find it superior in almost every way. Personal opinion only mind, but I did think arhd was very nice though

i also facing the same problem.. have u all tried to voice out in ARHD thread?

I couldn't at the time because of the ten posts required rule, by the time I'd got enough I was on a new ROM and had forgot to be honest. Plus I reckon my problem was caused by me trying to restore app data through titanium rather than a fault in the ROM itself but then again I could bee wrong... But I did try to find solutions to the problem in the forums and didn't find anything similar to my problem to no avail, not even anyone with something similar so I just moved on figuring that it was probably for the best. Worked out better for me in the end cause I got more practice flashing roms, learned not to try to batch restore apps just in case and learned the benefit of backing up your nice shiny new working ROM

Happened to me once while I was on 5.2.6. It's to do with the date and time setting. Try untick "automatic" and set the time and date manually. Once you manage to shut down your phone you can retick the the automatic option

maybe your phone cant Handel the overclock? try flashing the script to return the CPU to default settings in the same thread you got the ROM from.

mutsc0 said:
Happened to me once while I was on 5.2.6. It's to do with the date and time setting. Try untick "automatic" and set the time and date manually. Once you manage to shut down your phone you can retick the the automatic option
Click to expand...
Click to collapse
Actually, that helped to solve my problem!
Sent from my HTC Desire HD using xda premium

Thanks. I'll give it a go. Sorry for not replying to all your help before. For some reason I didn't receive the emails saying replies had been posted on my question