Sorry in advance for another AS issue. However, search as I may, I couldn't loacte anything like this...
Anyhow, my T-mobile MDA (US) has about driven me nuts with this issue. I was able to sync successfully a few times. However, now when I plug in the MDA via USB (direct, not through any hub), it will connect but when the device starts to sync, I get the following error from ActiveSync:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer".
I've uninstalled activesync, deleted all registry entries, reinstalled, ensured proper firewall configuration, changed com ports, disabled my internal WLAN card and BT card...and nothing. Short of a hard-reset, I am at a total loss.
Has anyone else experienced this issue? Any work-arounds?
try to install everything again and don't plug it on the usb hub...coz power is not sufficient on a usb hub .. just try.
I'm getting the same error exactly on my Cingular 8125. plugged into pc directly via USB, tried reinstalling AS several times to no avail. Please help. I don't want to have to hard reset. :? Thanks
As I mentioned in my OP, there is no USB hub involved in my setup. This is a direct USB connection from my PC to the MDA.
ooppppssss
hehehe.. Are you syncing via the cradle or a hotsync cable ?. Sometimes if the cable is also charging, the connection is not sucessfull until it's fully charge and the top light is green.
I've had this problem myself before now.
Rockshow...are you also running SPB Weather?
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Firewall
Hi,
Do you use a firewall (Windows XP or other one)
If so, check this out.
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
It worked for me!
grtz,
Pfeffa-rah
I'm also facing the same problem with my tmobile-mda(us). I had spbplus but after this problem, uninstalled it. but the problem still exists.. any help ?
i noticed 2 things with my sync problems which are now resolved. one problem was with softick card export, it was causing some errors which were gone when i uninstalleed it. but then had another problem, it would disconnect while syncing randomly. i found out that my cable was damaged(some dirt was in the connector which thankfully ruined the cable and not the phone part) also when u first connect ur device it shows that network connection in the taskbar with the bouncing yellow ball. if u right click it and click on repair that helps some time.
RoCkShOw said:
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Click to expand...
Click to collapse
What's the significance of PSB Weather? I've had sync problems, some days it works some days it doesn't. I can cope with that, but sometimes SPB weather doesn't update it self for days, which is a bit of a pain!
Incidentally I recently hard-reset my device, reinstalled SPB Weather and can nolonger select the option of syncing from weather.com, which limits my choic of available cities. Any ideas?
RoCkShOw said:
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Click to expand...
Click to collapse
What's the significance of PSB Weather? I've had sync problems, some days it works some days it doesn't. I can cope with that, but sometimes SPB weather doesn't update it self for days, which is a bit of a pain!
Incidentally I recently hard-reset my device, reinstalled SPB Weather and can nolonger select the option of syncing from weather.com, which limits my choic of available cities. Any ideas?
Try killing and restarting activesync on the phone. I've only had that problem once and that sorted it.
I had the same problem.
Found out it was my virus protection (TrendMicro PC-Cillin) When I disable my virus protection it syncs, otherwise it only connects and then gives the error you described.
I had the exact same problem untill a few minutes ago when I did a hard reset. I back up my all my data using Sprite but when I restored it gave me the same error message. I gave up and did another hard resetjavascript:emoticon(':x')
Mad. Right now I'm reinstalling all my programs. I would love to know how to fix this without a hard reset just in case it happens again....javascript:emoticon('')
Crying or Very sad
Hi:
Having here the same problem. Still looking for a solution... ANYBODY??
fadewiles said:
Sorry in advance for another AS issue. However, search as I may, I couldn't loacte anything like this...
Anyhow, my T-mobile MDA (US) has about driven me nuts with this issue. I was able to sync successfully a few times. However, now when I plug in the MDA via USB (direct, not through any hub), it will connect but when the device starts to sync, I get the following error from ActiveSync:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer".
I've uninstalled activesync, deleted all registry entries, reinstalled, ensured proper firewall configuration, changed com ports, disabled my internal WLAN card and BT card...and nothing. Short of a hard-reset, I am at a total loss.
Has anyone else experienced this issue? Any work-arounds?
Click to expand...
Click to collapse
I had the same error today. But luckely i was only using ActiveSync 4.0, so i just updated to version 4.2 (I had to because of the new rom upgrade). I haven't had the problem since. But i have only tried it once... so i donno.
same problems with my Neo today.
Funny thing is that I could sync for 3 days then it suddenly stops. USB is recognized but then the "connecting" sign is just on and on and on.
I've tried all the methods from Microsoft web and from you guys in this forum but hopeless. (except for Re-install XP sp2)
Still searching the solution
Cheers
same problems with my Neo today.
Funny thing is that I could sync for 3 days then it suddenly stops. USB is recognized but then the "connecting" sign is just on and on and on.
I've tried all the methods from Microsoft web and from you guys in this forum but hopeless. (except for Re-install XP sp2)
Still searching the solution
Cheers
Yeah,
I seem to be having the same problem. It connects, then just hangs at "Looking for Changes." It doesn't even load up the list of things that it normally used to showing what it's comparing to sycn up. It was working FINE until just now....I've resetted the PDA, and my comp a few times already, and I even allowed all those ports access in both directions, both TCP and UDP through Norton Firewall...I'm completely at a loss....Any ideas?
--Q
Hi Guys,
Does anyone know how to add an additional device to the device centre?
I upgraded to Vista and have successfully sync'd my Trinity to the device centre. But when I try to add my brothers device which is the same as mine it wont recognise it at all. There is the usual 'dink' sound when I connect the usb cable but then nothing.
I have tried to delete the partnership with my Trinity and set up a new one using my brothers Trinity but it still wont recognise it.
I never had any problems using Activesync 4.5 and connecting an additional device as a guest partnership, but there is no option to do this with Device Centre.
Cheers!
mikehockenballs
Is it just me that uses Vista and Device Centre then?
Or has no one had the same problem as me yet?
You've got further than me Mike
At least you can get your Trinity connected and recognised. Mine connects but always throws up some sort of error. Thankfully I use an Exchange Server, so don't need the PC connection, but it is annoying. I've tried ALL the advice thgroughout the various sites to no avail, so must be a local problem with my WM6 ROM. The error massages are totally useless as well- at least with the old A/S you would get told which file was causing an error.
I simply don't know the answer to multiple devices with WMDC.
If your brother's device is the same as yours, have you tried changing his Device ID (Start/Settings/System/About/Device_ID) to something else, then see if WMDC recognises it as a different device?
Thanks for your reply!
I will try what you have suggested but I dont think it will solve my problem.
Thanks anyway!
I have been connecting and syncing device w/out any issue until today that it begins to connect and suddely it gives me an error" Synchronization cannot be completed successfully. Reconnect device and try again" then it reverts back to "guess" instead of my device name. This is really frustrating because I cannot do anything, not even download new software. I recently downloaded WM 6 softouch 4.0.0.0.0.6 but it has been working fine until today.
Update: This is really weird. I was able to download a new radio rom eventhough I got this error, but I cannot do anything else through activesync such as contacts, notes, etc.
I was able to get it to work by deleting and re-installing activesync 4.5. So far it is syncing ok. Anybody had a similar issues and how were they able to resolve other than hard-reset or reinstalling activesync.
I have a Sprint Mogul. ActiveSync has ALWAYS worked perfectly fine for me, but today I think I may have messed something up...
I bought my girlfriend an MP3-Player for her birthday, so I loaded it up with all her favorite songs and CDs. After that, I decided that I want a few of those songs on my Mogul, so I disconnected her MP3-Player, and hoooked up my Mogul. All of a sudden, I get an error message that says:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in ActiveSync Help on your desktop computer..."
However, I can still explore ALL the file son my Mogul, so it IS connected and reading my phone AND storage card. The problem is, when I try to Sync music, or install a new application to my Mogul, I get another error message that says:
"Your device is using an outdated driver that is no longer supported by Windows Media Player. For additional assistance, click Web Help."
I realize what it says, but I loaded a few songs on my Mogul not 1 hour prior to getting this error.
Another weird thing is that every time I try to connect my phone it shows up as "WM_Owner1", then 2, then 3, etc...
-I have now performed a hard-reset, and now I can do absolutely nothing but make calls. I can not install applications, edit/delete ANYTHING, uninstall programs... Basically, it's almost like every file on my Mogul has turned into a write-protected file somehow. I do not have access to ANYTHING...
-W&P
Have you tried reinstalling Activesync? Have you tried canging USB cables. Usually one of those is the culprit if a hard reset doesn't fix it.
Hi everybody,
please I need help.
Today when I tried to sync my device with my notebook i have got a problem. The device connected, then a long long time there was the status " Looking for changes". After this long time I got the status "Synchronization error". After this it seems the device is synchronizing. I can not understand this. I have nothing changed or installed on my device.
I tried to reinstall the ActiveSync but it did not help, the same happened after soft reset.
Thanks for advices!!!
Stano 74 said:
Hi everybody,
please I need help.
Today when I tried to sync my device with my notebook i have got a problem. The device connected, then a long long time there was the status " Looking for changes". After this long time I got the status "Synchronization error". After this it seems the device is synchronizing. I can not understand this. I have nothing changed or installed on my device.
I tried to reinstall the ActiveSync but it did not help, the same happened after soft reset.
Thanks for advices!!!
Click to expand...
Click to collapse
Which Windows Version are you running? XP or Vista? I use Vista and sometimes I have the same problem, which is usually solved by restarting the computer and connecting again. If that does no do the trick, try a different USB port.
regards, Kuzibri
If I am understanding you correctly, this has happened to me before. The sync error would occur when I had "documents" checked as an item to sync. Unchecked it, and did not get the error again. Could be one of the other items syncing causing the problem, though.
Stano 74 said:
Hi everybody,
please I need help.
Today when I tried to sync my device with my notebook i have got a problem. The device connected, then a long long time there was the status " Looking for changes". After this long time I got the status "Synchronization error". After this it seems the device is synchronizing. I can not understand this. I have nothing changed or installed on my device.
I tried to reinstall the ActiveSync but it did not help, the same happened after soft reset.
Thanks for advices!!!
Click to expand...
Click to collapse
ive had issues in the past with sync. I am running Windows 7 Ultimate 32-bit with Outlook 2010. Most of my issues would stem from me doing flashes on the phone and not ending my past partnership on the phone.
If possible try ending your partnership with the phone and setting up a new one. Make sure your Outlook is working if you use it. I was having a few issues with my Outlook not opening and I would get sync errors because more than one instance of Outlook was running. I would goto task manager and shut them all down and re-start Outlook and the sync would work. In other cases I would just re-start my system.
If your having problems with your phone not being recognized on your system maybe you should goto the device manager and uninstall the HTC Phone from the list and let it re-install the drivers.
You might also have some luck installing the Active Sync drivers for the MTTY flash. You can find them by searching on here.
Not sure what else could be the problem....corrupt registry entries? dont know!
I'm getting a similar problem. My HD2 connects fine if I select Disk Drive option. But if I select the sync option the phone does not recognise. The phone also recharges through usb cable as well no problems.
When I check the Device Manager I find a MS Win Mobile Remote Adapter shows following error "This device cannot start. (Code 10)". Also occasionally get a small popup window that says Error with an OK button and nothing else.
Any help would be good.
Thanks
first disable the "Enable faster data synchronization" in connection options, as described here - it could help,
if not, you could try the steps described here, usually it works for me
It is a miracle for me. I have found out, that my device is synchronizing the calendar items at least. The synchronizing is done after the message " Synchronization error" appers on the PC. I can not understand this at all.