Database Users

JJ Freezes on Arrival of a new SMS

Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards

Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.

Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...

I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.

I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards

Inherent
If you have an SD card inserted try removing it and see if the problem persist.

What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.

universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.

I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards

I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!

I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...

Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...

Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.

im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?

I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500

a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks

SMS missing after reboot.

Hi,
I've noticed that sometimes after rebooting my MDA Pro some SMS are missing. Usually the once I had received within about 2hours of reseting the device.
How long should I have to wait before they are saved to a more permanent storage?

usually it never happens that it deletes it by itself even i have never heard abt this b4 . Did u upgraded it recently or ne other sms software installed ,that might b the reason for it.

I have the exact same problem... very frustrating! I just have the plain O2 software installed on my Exec, but any texts I get within about 30 mins of resetting just go. I heard it takes a while so put them in the permanent memory - why is this? Anyone know of a fix?
Davey

Good(?!?) to hear its not just me. I've had the problem on every version I've had installed.
A fix for this would be great!

jeuk said:
Good(?!?) to hear its not just me. I've had the problem on every version I've had installed.
A fix for this would be great!
Click to expand...
Click to collapse
I've quite often elaborated on this problem and the solution to it (see for example http://www.pocketpcmag.com/blogs/index.php?blog=3&p=898&more=1&c=1&tb=1&pb=1 ): make sure you entirely power down (simple suspending won't suffice with a Phone Edition device) the PPC BEFORE (or, instead of) resetting it. It will make sure the changes are flushed back to Flash ROM.

I have read somewhere in this forum that this can be solved my switching of (button at the left) and again switching it on before doing a soft reset. I didn't try it however.
Greeets

Cell will not answer calls

Anyone run into the phone not answering the call when you hit the answer button or wnaswer on screen? Any fixes or ideas?

yep... http://forum.xda-developers.com/showthread.php?t=370483
Tried to get started with narrowing down which app causes it but the thread fizzled. I ended up flashing to a newer DCD release and then only installed the bare bones apps I needed to get by and it's working fine so far.

Me too
ripshot_1 said:
Anyone run into the phone not answering the call when you hit the answer button or wnaswer on screen? Any fixes or ideas?
Click to expand...
Click to collapse
I have been having the similar problems. I can answer if I hold the button down a really long time or hold the slide at the end until the screen changes to the phone app. Usually I get a missed call though. I initially thought it may have been S2U2 or S2UP but after using and uninstalling both no resolution. I got no fixes or ideas as of yet, just uninstalling apps and seeing how it responds. On a positive note taking off all these apps has increased my standby memory considerably

So what you guys are saying is that out of nowhere your phones won't answer a call?
Or did you like flash a ROM and then wasn't able to pick up a call?
One thing that helped me was to change all ringtones to WMA on DCD's ROM's because MP3's dont seem to play all the time for a weird reason.
Also I changed the settings on my phone. In the the EPST I changed a setting in the Modem menu. I changed the Slot Cycle Index to "0" instead of "2" and it answers the calls faster.
These are just some ideas as I really dont know what issues you are having.

I just posted a long winded update to
http://forum.xda-developers.com/showthread.php?t=370483
Ultimate fix for me (experiencing non-answerable calls) was a hard reset. I'm blaming the AdvancedConfig tool or some setting it exposed to me to tweak.

i've had the same thing happen in the past so i would be interested if this gets figured out. i never figured out what it was, but since I back up nightly w/ sprite backup, i just restored the most recent registry backup and it took care of the problem both times it happened.

same happened to me - i couldnt answer a single call and had to call back whoever rang me up.
REALLY annoying.
i repaired it very easily, however.
i um...accidentally.. dropped my phone off a roof and the new one answers calls very well!
this also solved all the other problems i had with my earlier phone.
go figure!

I am having the same problem...hit the green talk button or the answer button and nothing happens. I have to call everyone back...so what I am hearing is that it is the advance config program that is causing it and a hard reset is the only option to fix it?

that appears to be the case - at least in my experience.

XV6900 Texting Problem

I just bought my xv6900 2 days ago and i noticed that each time my phone goes idle as it goes to sleep and when someone text messages me i dont get a notification until i turn on the phone again with the button on top of the phone. and also sometimes i dont receive a call and when i next turn back on my phone it says missed call..
does anyone perhaps have the same problem or know whats wrong with my phone?

I have had the same problem and can't figure it out. I've done a hard reset and that fixes it for a bit, but no long term solution.
I have the following Software Installed:
SPB Mobile Shell
VIP Ringtone Manager
Shubaroo Group SMS
Check this out
http://forum.xda-developers.com/archive/index.php/t-344852.html

i have yet to install any other apps that didnt come with the phone. and i read that forum link u gave me, it doesnt seem to be my battery because i know my battery was at 80% when this happend. its such a nice phone but this really pisses me off. wish there was a solution.

I am having the same issue. I called verzion and they know nothing about it. Everyone who has this please call. I really like this phone but if it doesnt work like a phone its useless.

I've seen same problem on a Sprint Touch so it's not specific to Verizon.
I had 2 Sprint Touch phones side by side and one would not wake up from suspend for an incoming text or phone call. The second Touch worked properly and they had the exact same configuration. No clue why some of the HTC Vogue's have this issue and others don't.
I would call Verizon and ask for a swap if they ignore your problem.

Well I did a hard reset and it worked great for few days! Now back to normal.. looks like it is going back to verizon. Not sure what to get though.

Got the same problem but some days it works fine and some days it doesnt. I througth i had to much stuff saved or downloaded on the phone but when i removed programs that i downloaded that i never used it didnt fix anything so im puzzled like everyone else here.

same issue
I have had mine for several months now, i just had to do a hard reset recently and my phone has done the same exact thing ever since. I thought maybe it was a problem with polling. I did notice this time I hard reset, verizon did not have me set my A key, instead they changed something on their side and had me do a 228 reprogram. So i wonder if something is being changed via this new method ( the guy told me he just figured out he could do it this way and not require me to set my akey ).

Can't make calls & won't hang up (HD2/leo)

Can anyone help??
I've had my leo for a while now and I love the phone with one major exception.....
Sometimes when I call a contact nothing happens then after an eternity, 2minutes, the call is placed. I have good network connection and have tried it with and without 3G.
When this error is present I also get a problem whereby I can't hang up.
This seems to be a software problem. I'm on the T-mobile network in the UK. Does anyone else have the same problem?
I couldn't find anything on the forums. I've tried stripping programs/software off and have tried both hard and soft resets. The problem appeared to go away after a hard reset but then appear again weeks later for no apparent reason.
I have the original ROM version (1.43.110.2) and no significant mod's apart from Cookie home screen tabs and a few simple registry tweaks.
Any help guys, I'm contemplating taking the phone back but will I just end up with a reconditioned model? Mine's in mint condition and I don't want to end up with some banged up phone.

Hi, Did the phone work before the reg tweaks and software installation? A new T-Mobile UK ROM was published on the 15th, it might be an idea for you to flash your phone, test it then tweak, if it doesn't work after you flash it then speak to T-Mobile. If it workls after you flash it but not after you tweak then there's your problem Here is the link to HTC's UK web site with the download. I'd guess that T-Mobile will have a link on their support site for it too, somewhere: http://www.htc.com/uk/SupportDownloadList.aspx?p_id=297&act=sd&cat=2.
Hope this helps.

Mine does the same thing. Also mine also freezes when I get incoming calls. After I talk to the other person, I can't hang up. It's frozen. I have to hit the reset button on the back or take out the batter. I have two HD2's T-Mobile US Versions on release day.
I did do some HD2 tweaks to turn on the LED when I get messages though.
I'm going to reset both devices and see what happens. Maybe the old softwares don't work on the HD2 even though it's for WinMo 6.5.
I really hope it work, because I hate to return the unit. It's a beautiful hardware.

Thanks CMMY, I'll try installing the new ROM as soon as I get a chance.
I didn't have the problem before installing software/tweaks; but then again it was only probably a couple of days before I played around with it. After I did a hard reset and reinstalled some software it was working fine for at least a week before the problem re-occured, which seemed quite strange. Today the phone is working fine but will undoubtedly return, the fault seems entirely intermittent.
Daily driver: I also have the same problem when recieving calls. I'll let you know how I get on.

Same problem here, my phone is 3 days old and I have to remove the battery to end most calls, did a master reset and thought that fixed it. Couple hours later it was back at it. I'm using a tmobile hd2. This seems to be a very common problem, hope they come out with a patch soon..

Same problem here, hope it gets fixed someday

same problem
all the same..
t mobile croatia..
cant make phone call
cant hang up
...
all other provider sim works fine
help..

Do any of you use BSB tweeks?

steveianson said:
Do any of you use BSB tweeks?
Click to expand...
Click to collapse
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48

hionuth said:
I am using it and i also have the same problem with the calls. This issue manifested before and also after BSB instalation.
I am using an orange branded rom 1.48
Click to expand...
Click to collapse
Try un-ticking "Tap Time"

it seems its a network related problem...
sim related...
got to ask for super sim..
like the data connection stops calls..
with a super sim the problem is much smoller.. :?

steveianson said:
Try un-ticking "Tap Time"
Click to expand...
Click to collapse
This worked for me, thanks

I have this issue across diffrent roms, soft reboot does not fix it. just fixes itself after a while

Hi
Did you find a solution to this problem?
I'm using GSM HD2 Europe.
This problem start occurring after a while when I was using 29 Aug Energy rom.
After a reset the phone work ok for few hours.
When to problem start, the send physical button does not work.
if I want to make a call I must use the "phone" from the start menu.
When I try to end the call, the phone software stop responding, but the operation system keeps working.
In order to end the call I must remove the battery.
I when back to the original rom 1.66 from HTC site.
the problem still exist but less frequently.
(by the way the original rom work much slower then the energy custom rom.)
I’m wasting so much time on this phone, and I’m on the verge of giving up .
I will be happy to get some help.
Thanks
Ran S

If you do not have BsB tweaks, but used tweak #44 in "Leo's tips and tweaks", this can cause problems for some.

can't hangup
I found the reason for this problem. (at least for the specific problem I had)
I'm using resco keyboard.
if I leave the Caps lock on after using the keyboard, then the "Send" HW button does not work, and you can't hangup calls.
by opening the keyboard again and releasing the caps lock the all work fine again.

I've also had this problem... Made me consider selling this otherwise great HD2, sometimes even running it over with a car
When I want to make a call, phone just won't dial - it freezes, but everything else works fine (only "phone app" freezes). So, I give up the call. Few minutes later, it unfreezes, and phone starts calling. Usually, from my pocket. Also, after a call, I can't hang up. I often ended up with removing the battery.
I tried everything...
Restarting the phone makes everything ok, but only for a few minutes.
Installing different app, tweaks, etc - nothing.
Removing everything and returning the phone to factory settings - nothing.
Then, I remembered to disable Sense. That was it. I have used the phone without Sense for months, and it didn't happen. Not even ONCE!
Can anybody here do anything with this?
I still want to use Sense because it looks awsome, way better than Windows interface...

You could try a custom rom. I have been using Dutty's latest and greatest without any of the problems you're describing.