Database Users

missed calls

hello everyone, I just got the Mogul and Im getting a bunch of missing calls, I found out that whenever the device is powered off (external or battery) I dont receive any calls, I know the phone is ON because the led is blinking but no calls as soon I turn power ON with side button I get the ntification of missed call, is there any setup Im missing or this is a defective phone?
I have treo as well, even the power off, when someone calls everything light up and it rings.
Edit: Never mind the soft reset fixed it, sorry you can delete this thread.

Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.

dragon_76 said:
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
Click to expand...
Click to collapse
Bad advice. It's a WM problem, not a Sprint problem as evidenced by a soft reset fixing it.

Yes because everyone knows after a soft reset that there's no way your network will change.
I know that in pigfucker land where you live there's only one cell tower, but in real cities there's multiple towers for multiple carriers. Call ************* Sprint and they will tell you the same thing I did. Turn off roaming and your calls won't go straight to voicemail. Sprint has this problem with A LOT of their phones and that's how they solve it.

you dont have to be so angry about it.

HAHA!
He's got a point. Just because a softreset fixed it this time doesn't mean its a device issue. This has happened with other phones (even non-smart devices) as well. A power cycle usually resets your service with the towers.

Couldn't help but post a reply
After reading the posts, I am still not sure if I understand the problem. Is pigfuckerland the only place where this is happening. Since I do not live in pigfuckerland, would I expect that the Sprint tower problem will not occur where I live. Please be more specific in your posts as I would like to avoid pigfuckerland on my travels. I have attempted to look up pigfuckerland in Google Maps, but did not locate it there. Will try using Wikipedia next to see if a post regarding pigfuckerland has made it online. Thanks for any and all information in advance on pigfuckerland that you are able to provide.

Dragon_76 = dicksucking moron for listening to Sprint and repeating what some CS rep told her

I would recommend you change the call ringer pulling setting from the default 5sec or something lower.
If a caller don't call long enough, you might miss a call.

Having a lot of problems
I'm also having the same problem with my Mogul, but I don't think soft reseting the phone fixes anything, it might fix it but only for a day or so. There has to be an explanation for this issue but I need a solution because it's driving me crazy. In average, I'm missing 2 calls per day and that's frustrating. This problem didn't start happening when I first got the phone, it was after a month or so that it began to happen. I'm not sure if there's an application that I installed that's causing this. First I blamed it on psShutXp, then on WMP because I started using it when I bought a bluetooth headphone, or my 8gb sdhc memory card that I recently bought. Whatever the problem is I need to know please!!!!!!!!!

What Radio ROM are you running? I had such problems with the Telus P4000 which is the HTC PPC-6800 or Sprint Mogul. I am currently running 2.06D and it's great the unit came with 1.32 originally, tried 1.40 and 1.47.01. 1.47.01 wasn't bad but not great, had some luck with 2.13 but found 2.06D to work best. I am interested in the latest rom which here which enables REV A, this may help too.

Hey Duck,
try doing this. I think that was happening to me too when i first got my phone. it is going into like a hibernation mode and like a computer's hard drive it is suspending itself til you wake it up. try going into settings/system/ power management or the battery icon. In there go to advanced and make sure that you unmark the two check boxes cuz you obviously dont want the unit to turn off. I hope this works for you.

A friend of mine had this same problem on his P4000. He changed the settings on his phone so that the screen never turns off. When I found out I told him that was a rediculous solution...he told me a CSR told him it was a fix. I convinced him to do a hard reset and it has fixed the problem. If it didn't, I was going to get him to DOA his phone. Try hard resetting...see what happens.

LOL at you people replying to a post from MAY 2007, 4 rom upgrades later toooooo funny

I'm Having the Same Problem
I live in Puerto Rico a US Island 100X35 and hare we have worlds largest collections of antennas per square mile... I is no a problem antennas....
I have the new Sprint ROM I hard reset the Phone and it works for a Day or so without having any app installed on it... and the problem persist... lot of misscalls and some times no voicemail notifications or miss calls notifications
I read a lot and have a lot of hard times with ****ING MORONS in sprint and the have this strange ****ING useless database with most common problems that the only problems reported are with Java and with Bluetooth so after a lot of reading I found some articles about people saying that they ware trying to make some changes to the Bluetooth and they start having problems with calls notifications... Ummmm Java and Bluetooth may be part of the problems when my phone works better is when I have no Headset and when have no Java appz but Hey is a ****ING PDA Phone I want to use Bluetooth... and Java...
What ever it is the problem I don't Know but is someone really know let me know and please **** Sprint and **** Microsoft jejejeje sorry But I think sprint programmers are a bunch of incompetents in a partnership with the Morons of microsoft... and HTC making thinks without thinks about a simple thing (BUG FREE, LOTS OF TESTING, and SOFTWARE and HARDWARE INTEGRATION)
That is what makes Linux what Linux is GPL good Hardware, Testing and Good Integration....

Bluetooth Problems
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.

Testing and More [email protected]#*ing Testing
jrobertiko said:
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Click to expand...
Click to collapse
Ok I'm Testing for obligation the New (not even Alpha ROM 3.16.651.0) becuse I cant go back to my old ROM I don't Know why but That is not the thing The thing is that I have stop using My Bluetooth because I left it in a friends house and I have seen that I'm having very less problems with The lost Calls... I don't Know Some say it is Sprint Problems, Some Say Windows Problems some say Active Sync Problems.... I personally thinks a little bit of everything....
For now I'm having less problems now that I'm not using the headset...

Data not working on my wife's phone

My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks

CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.

Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.

CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.

CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?

CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.

I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.

I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.

Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?

I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.

I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.

receiving sms problem

Okay so its been a few weeks into my relationship with my Samsung Focus.
I bought it off contract from someone on Kijiji. The problem I seem to be having is that sometimes I don't always receive sms messages. My girlfriend (clearly the one I always txt) says she always gets my msgs. As far as I know it just happens randomly...There doesn't seem to be any trends that I notice, it basically just makes up its own mind and chooses not to receive the txt.
I have the Network Profile app installed and it is set to the Rogers network; the carrier I am with. In Settings>cellular my network selection is set to automatic.....and currently i have no APN added.
I've read in the forums before that someone was having sms issues but they seemed to follow a pattern...So im not sure if my situation is the same. Regardless, I'm quite frustrated as I do love the phone....but its turning into a mini tablet because of this loss of functionality I'm experiencing.
Any suggestions?

dannykavs said:
Okay so its been a few weeks into my relationship with my Samsung Focus.
I bought it off contract from someone on Kijiji. The problem I seem to be having is that sometimes I don't always receive sms messages. My girlfriend (clearly the one I always txt) says she always gets my msgs. As far as I know it just happens randomly...There doesn't seem to be any trends that I notice, it basically just makes up its own mind and chooses not to receive the txt.
I have the Network Profile app installed and it is set to the Rogers network; the carrier I am with. In Settings>cellular my network selection is set to automatic.....and currently i have no APN added.
I've read in the forums before that someone was having sms issues but they seemed to follow a pattern...So im not sure if my situation is the same. Regardless, I'm quite frustrated as I do love the phone....but its turning into a mini tablet because of this loss of functionality I'm experiencing.
Any suggestions?
Click to expand...
Click to collapse
im having a problem also. seems if the phone sets idle for a long period , like over nite, i can reset the phone and poof i get a crap load of messages. Dont know what is causing this maybe someone can help. Its really strange and started after i made some the diagnostic menu changes, but dont know what caused it. Its very random, all i know is if i dont get any txt after a few hrs then i know to reset the phone.
can anyone else help with this ?

MRWRANGLERS1 said:
im having a problem also. seems if the phone sets idle for a long period , like over nite, i can reset the phone and poof i get a crap load of messages. Dont know what is causing this maybe someone can help. Its really strange and started after i made some the diagnostic menu changes, but dont know what caused it. Its very random, all i know is if i dont get any txt after a few hrs then i know to reset the phone.
can anyone else help with this ?
Click to expand...
Click to collapse
My issue seems to be different from most.....whenever I reset my phone I never get the txts I missed. I ended up doing a factory reset....started off missing a few sms's but since then its been almost a week and I don't think iv missed one. I think I'm going to try that solution provided in another thread and see how that works.

Need Opinions And Thoughts Please

Ok ive been pulling my hair out for a while with this problem so im really hoping you guys can give me some answers or suggestions to help me fix it My Girlfriend has the Galaxy S5 SM-G900V. Baseband version G900VVRU2BOG5 So rooting or custom ROMS is out of the question so that leaves me with trying to diagnose and eliminate this problem without a easy way out.
Ok the problem is once she updated the phone to lollipop she had all the common problems that come with it over time i have slowly eliminated them with factory resets and cache cleaning and such although i have one problem that not even verizon can figure out. The phone itself with occassionally and randomly just refuse to make or receive calls its a very odd problem because the phone will send and receive sms and mms just fine when this happens but when we try to dial out it just sits at dialing and never connects, when calls are dialed into the phone it will ring 5 times or so then go to voice mail or just go straight to voicemail altogether without ever ringing the s5 shows no sign of anyone ever trying to call at all no ringing no records nothing. Once in a blue moon it will ring 4 times on the dial in and then the s5 will start ringing around the 5th ring which is extremely long time IMO. This happens very randomly and in all different locations i have disabled call blocking and auto reject i have tried safe mode to only experience the same problems, i have factory reset several times. Verizon opened a ticket with there tier 2 techs and network development team to check out the issue they tell us everything is completely fine and theres nothing they can see wrong. But they do not deny the problem is there they just cant explain it. Now get this, This is the second phone that has done this to her Ther first one had the same problem and was warranty claimed this is the second phone and same exact issues. Im not sure what else i can do i am a very tech savy person and this one has got me stumped the only thing i can see thats odd for me is the phone has 3 Phone services running in the background But I believe this may have something to do with the Touchwiz Easy Or Regular Home UI althought im not sure why it would use seperate apps. Anyway any input would be helpful Thanks

No Call Notification

Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?

No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.

I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.

Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.

Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...

Deleted

wtwo2 said:
Solved
Click to expand...
Click to collapse
Huh?
No it isn't.

TheIgster said:
Huh?
No it isn't.
Click to expand...
Click to collapse
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good

wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
Click to expand...
Click to collapse
OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?

What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!

So why did you delete the message then?