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JasJar won't charge any more...any ideas?

I just posted on the accessories forum about my experience with the Brodit active holder that I purchased. Mounted it in my car, and plugged the brodit charger in. Fuse in car charger went bang (not literally). Now I know it's not my power adapter in the car, as I've been using another JasJar charger and GPS charger for ages, so I went to Halfords and bought some replacement fuses. Tried them in the charger. Every one died too instantly.
I assumed the charger must be faulty, and arranged to send the holder back to Clove to replace it. It wasn't until I plugged my JasJar into the normal charger last night that I discovered it was no longer charging at all. I tried unplugging and replugging. I tried using the USB cable in my pc. Nothing works. Even the other car charger won't charge it any more.
I'm guessing I now have to send my JasJar to HTC for repairs and be without it for a couple of weeks. I'm not too happy about it though, and thought I would ask here first if this has happened to anyone else and if there might be a way to get it charging again without having to send it away.

i had a similar problem, i went to france with a charger that had a changable head, with pins for the different countries on click in plates, and on the top was a usb socket.
i took a standard usb to mini usb cable with me figuring this is a usb charger like the one that came with my phone but no, i couldnt get it charging, then after 12 hrs of it refusing, it eventually kicked back in, i sussed you had to use it like plugging it into a pc, ie, it turn it off, wait, then plug it in. bingo it started charging again.
its working like activesync, right pain, shoulda just taken me charger and a mains convrter
sorry it doesent really help but its poss related

Carnivor said:
i had a similar problem, i went to france with a charger that had a changable head, with pins for the different countries on click in plates, and on the top was a usb socket.
i took a standard usb to mini usb cable with me figuring this is a usb charger like the one that came with my phone but no, i couldnt get it charging, then after 12 hrs of it refusing, it eventually kicked back in, i sussed you had to use it like plugging it into a pc, ie, it turn it off, wait, then plug it in. bingo it started charging again.
its working like activesync, right pain, shoulda just taken me charger and a mains convrter
sorry it doesent really help but its poss related
Click to expand...
Click to collapse

similar problem. but i change the port miniusb. 30 dolares in mexico.
no problem, is easy. and now is working ok.

Well I've sent it in for repairs now. Couldn't get the thing to charge.

this forum is amazing...if there is an information available, you can bet it you can find it here...:
thanks carnivor: I had the same problem, but just was not smart enough to get the idea to shut it off and then on...with your help i solved the problem...i still don't get it, why it did charge with the original charger or with the usb cable from the pc and not with the generic usb charger and that same cable....and actually: it depended on the ROM installed: with the qtek rom it did not matter, with the t-mobile it did..
anyway: now it works. thanks!

I notice that the power lead is thinner than a usb lead so there may be less wires inside, ie 2 + ground instead of 4 + ground, the lack of TX and RX connections may well be what causes it. Im not going to hack into the charger cable just yet to find that out.
Intresting about the rom versions changing the fact if you can have device on before sync or not. Im not going to reflash now with an update around the corner im just going to wait for that.

notice that the power lead is thinner than a usb lead so there may be less wires inside, ie 2 + ground instead of 4 + ground, the lack of TX and RX connections may well be what causes it.
Click to expand...
Click to collapse
yes, but interestingly it also doesn't work with the same cable that syncs and charges from the pc, when this cable is connected to the lighter or the generic USB charger...so the mess starts already in the charger.
but bottomline: as long as there's a workaround...

HTC TyTN does not charge anymore.... Need Help

Hi Guys
I have a problem with my TyTN at the moment.
My device is not charging.
Yesterday i put it in my Docking Station and wait a little time.
But Now the Tynt isnt charged.
I think ist a Problem with my TyTN Hardware.
I have all Power Supplys used they i have, but it doesent work.
Can you help me?
Its this a problem with the accu or a fuse on the circuit ?
Sorry for my broken english i hope you understand me.
Regards Patrik Laube

Hello,
first of all, try to soft reset the device.
If it fails, hard reset it.
If it doesn't work, go the service center.
Good luck

The above advice is fine. But you did not say if any of the LEDs are lit.
Do you get the red NO CHARGE LED?
Does your phone operate normally except for not charging?
Mike

Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik

I had a similar problem, which was sorted by a new rom, but I ascertained it was software problem when I realised it charged when powered off.

PatrikLaube said:
Hello
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi

I'm having an issue along these lines, also.
My phone has been working fine untill the other night when I tried to charge it via the wall electrical outlet. It will not charge at all, the battery has been drained to nothing and I can't turn it on. The yellowish light doesn't turn on when I plug it in like it used to.
I don't know if this is a battery issue or an issue with the USB connection inside of the phone. On a side note, when it did have power and I tried to connect it to the USB via the PC; it didn't work. The phone was on, but the computer didn't even notice the phone was plugged in. That leads me to believe it would be a connection issue; but I'm not quite sure.
If anyone has anything they can add to this I would appreciate it, thank you.
P.S. Bringing it to a service center is a bit out of the question in the mean time seeing as it was bought on eBay and funds are limited for the time-being.

MiZi666 said:
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
Click to expand...
Click to collapse
Hello, I cannot find the "When Device is turned on, do not charge the battery when connected to the pc" in my device. My Rom is WM6.1 CE OS 5.2.20273 cooked by dvha79_ddt.
My HTC TyTN has the sample problem, but i can use the USB to charge normally. It cannot work using my AC adapter Only when the device is open...

About your Battery Issue.
I'll tell you exactly why ur phone isnt charging anymore... If you have been charging it alot on the USB or pretty much any!! charging on the USB u have killed ur battery, never charge your phone on the USB it kinda sucks they should make these phones able to be Sync'd thru USB without a battery cause these batteries should not be powered thru the USB over Time... from syncing to your pc will kill these batteries i have noticed that when u sync this Tytn Ithru USB and the device is at say 70% it charges up to 100% pretty fast i would recommand to you and anyone who reads this dont sync your TYTN or any HTCC phone for to long to the USB Cause it will Trash your batteries Life down the road... Hope this was HELPFUL.
Cheers
Paul

PatrikLaube said:
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!

does anyone has a solution to this ?
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!

^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.

gypsygirl13 said:
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
Click to expand...
Click to collapse
Are you using an official 1000mA charger? (Not a 500mA one) 500mA ones work, but they are under-powered and can cause strange behaviour, like not charging whilst turned on or whilst on a call. Similar problems can be found with car-chargers that will not charge until the device is soft reset.
Mike

^no it's not the official charger, I have this usb wall charger called Power Juice (phone and mp3 charger).
Input Voltage: AC100-240V
Output Voltage: 5V
Output Current:1000mAh
Do you think it's because I'm not using the original charger?

fixed my charging problems
The boyfriend told me to try a new cable for my charger so he bought me a 5pin usb cable, tried it at home and it worked! I still need to turn off the screen sometimes but that's ok at least I don't have to turn off the phone anymore. Now my battery charges less than 3 hours.

Hold both SoftKeys and Then press the Power button

Or you can also hold both softkeys and then put your stylus into the reset hole.

answer why it does not charge through the usb
Sorry for the very very late response. Under electrical legislation all hand held electrical devices must be insulated and fused. Some of the chargers that you can purchase are sealed without fuse which indicates that the phone has a fuse contained within its circuitry (or there may be 2 fuses one in each device) .
The problem you have encountered is that you have connected your phone to a computer or mains supply to charge. There has been a surge in the electrical supply either on connection or by un-connecting from these supplies (e.g. connect to the computer as it is booting would see a 65w signal through the USB) and this more often than not blows the fuse which sits on the PCB (printed circuit board) just after the usb connection internally to the phone.
you can either have the fuse fixed for 20/25 gbp or you can purchase a new circuit board or you can use an external charger for the battery. As it is only the power input point that is faulty.
hope this helps

Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?

cyberdroxxx said:
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
Click to expand...
Click to collapse
Never tried stripping down a battery, some things... well, just don't seem worth it. However as a learning exercise it might be interesting. Without lots of testing on a good battery with a multimeter then I have no clue what the readings should be between all the contacts. (Now there's a little job for you) It is as likely the internal structure of the battery is screwed as it is to be a wiring problem.
If you solve it you can certainly report back here
Mike

Battery charging and connection problem, any ideas?

Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.

Very weird. I would definately advise you to send it in for repair. I haven't heard of anything like this before :O.
Good luck!

ICe051 said:
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Click to expand...
Click to collapse
Hi, I got the exactly same issue as you described today. Have you got it fixed?
Looking forward to your response.
Thanks,

This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search

crajee said:
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
Click to expand...
Click to collapse
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.

frankw45 said:
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
Click to expand...
Click to collapse
Have you tried updating your USB drivers?

Have you tried different usb cables?
Some of my usb cables no longer works. I believe my mini usb connector have become slightly looser and I have experienced a cable will charge the phone but won't come up with any options.
Wotth a shot.

The USB driver seems ok since I used the USB connection to flash ROMs and SPLs the day before without any problem.
As for the cables, I tried 5 or 6 total including the stock one but it didn't help.
As stated before, the only time the phone is charging is when I turn it off completely and it charges fairly quickly. However, the bottom (close to the USB end) part of the phone is very hot during the charge. If I turn it on or put it in standby mode, there is no charge or ActiveSync activity.

I have a similar problem.. My phone charges when I plug it in. But I am not presented with any options and ActiveSync doesn´t recognise the device..

same problem here
I am in the same situation. I flashed back the stock ROM, but with no USB, I am unable to put 6.5 back on....any advice is appreciated.

I sent the bad phone (Telstra T8285) back to the seller (an AUS ebayer) and he nicely sent me back a new phone but the story didn't end here. The second phone worked for one day until I plugged in my usb universal car charger. Damn, the exactly same problem happened again at the very moment I pushed in the usb connector. Now I know what the issue has been. I frankly told the seller what happened and he told me what their repair guy found about my first phone, that the fault was from reverse polarity of power supply. I was very surprised because I have been using the same car charger for my previous 3 PDA phones w/o any issues and it's still working for those devices. What's special about the Touch HD?! Does USB have different polarity specs?
Anyhow the seller said he can replace it again but I need to pay the return shipping this time.
What is baffling me is that the phone can still charge when it's off completely but can't when it's on. Does it look like hardware or software problem? Also the USB can't be recognized in the bootloader mode but it could before being faulted by the charger. Does anyone have experience on faulted connector and is there a fix besides replacing the entire motherboard?
Your help and suggestion is much appreciated. Thanks!

The Advanced config Utility has an option for "USB Charging" maybe you could install it and see if the option says yes?

also me... now i figured out what the real problem
i used my old miniusb car charger about one full day before and the same problem start with me with slight different which is charge if i keep it plug in long time...(start charging after 5 min.)
i'm really lucky by not completly dameged
this issued must be listed and get real answer from HTC compeny if the mini usb for hd is different

Problem with charger

i have an HD with Dutty 3.9 since 2 months.
some weeks ago, a strange problems happened: when i plug charger to HD, nothing happens (no charge) if i check the option "when device is turned on, do not charge the battery when connected to pc". If i "uncheck" this option, charging process starts.... but charging is slower than normal....as if HD was connected to PC.....
anyone has the same problem?
any suggestion?

Are you charging your phone through the computer or?
Because on the USB port of your computer there is less power then on your electricity net.
So its pretty normal that your phone is charged slower via computer.
If this is not the situation, then i think my help stops here, sorry.

Check both ends of the cables and sockets for crap inside. I guess its possible a short somewhere is causing the phone to think its attached to a PC instead of just the charager. That could cause the phone to only demand a max of ~500mA (the max a USB socket can support). I dont know anything about the charging circuits of the phone, but It would we worth checking the cable and sockets even if my guess is wrong.

thanks for answer
i have this problem with original htc charger (usb cable+transformer), and with an "after market" charger.....
if i connect hd to charger (and NOT to pc, but to electric net), everything seems as i connect to a pc....
it could be an hardware problem of phone (i hope no) or it could be a rom problem that could be fixed with hard reset o, i hope, editing the right key....

USB not charging/syncing

Got a slight problem with my HD2, hoping theres a reset or something for this, but for some reason my HD2 wont charge or sync anymore, I can charge the battery in an external charger and pop it in and it works fine, but I can't charge it in the phone, or connect the phone via USB to my computer anymore, even in the bootloader red green blue white screen USB does not come up anymore
Anyone had this issue before?

davidcampbell said:
Got a slight problem with my HD2, hoping theres a reset or something for this, but for some reason my HD2 wont charge or sync anymore, I can charge the battery in an external charger and pop it in and it works fine, but I can't charge it in the phone, or connect the phone via USB to my computer anymore, even in the bootloader red green blue white screen USB does not come up anymore
Anyone had this issue before?
Click to expand...
Click to collapse
Are you sure the option [ Setting/About Phone/Battery/ When phone is on,..] un select?
cheer!

that option has not been selected, thought I went in and TICKED the box, then turned the phone off and still not even the orange light next to the speaker came on to indicate charging so I went back into settings and UNTICKED it again.
This is not just a problem when plugged into the computer, this is a problem when plugged into the standard wall charger that was shipped with the phone.

davidcampbell said:
that option has not been selected, thought I went in and TICKED the box, then turned the phone off and still not even the orange light next to the speaker came on to indicate charging so I went back into settings and UNTICKED it again.
This is not just a problem when plugged into the computer, this is a problem when plugged into the standard wall charger that was shipped with the phone.
Click to expand...
Click to collapse
So far, it can not be the problem with software or sth like that
when the phone is off, all is hardware control and it will charge when you connect the charger (if everything working fine)
So, I think:
1st : you try with another cable ( may be problem here)
2nd: the problem with the USB port ( can you self repair? may be just some ease solder action, sth lose inside)
3rd: mainboard problem *_*
Hopefuly the problem is cable issue

Tried the same cable with another HD2, the other HD2 charged fine (theres 3 at my office)
Tried 2 different cables with MY HD2, same problem
Tried differed wall chargers, usb plugs, computers, car charger... all the same, no charging
Hooray Main board problem