Database Users

After a year, my first real problem...

I'm having trouble getting the usb / charger cable to charge the 8525...
Is anyone else havin problems like this? Is there a solution?

Does it charge fine when you just use the USB cable or mains charger ? If it does then maybe its something as simple as poor connection and you should clean the contacts on both the handset and the charging cradle.
If your having problems no matter how you try to charge the handset then maybe your battery has reached it's useful lifespan. It could also be something else at fault but I would check/go through the obvious first.

This may sound wierd.. but maybe even doing a soft reset. For some strange reason sometimes when I plug in the charger or usb it either won't connect to activesync or won't charge. I then reset and everything seems to work fine. I thought it was a cable problem but it happens every now and then.

Have you changed your pover manager settings？If you forbid usb charging，when you connect your phone to PC，the phone won‘t be charged.

HTC TyTN does not charge anymore.... Need Help

Hi Guys
I have a problem with my TyTN at the moment.
My device is not charging.
Yesterday i put it in my Docking Station and wait a little time.
But Now the Tynt isnt charged.
I think ist a Problem with my TyTN Hardware.
I have all Power Supplys used they i have, but it doesent work.
Can you help me?
Its this a problem with the accu or a fuse on the circuit ?
Sorry for my broken english i hope you understand me.
Regards Patrik Laube

Hello,
first of all, try to soft reset the device.
If it fails, hard reset it.
If it doesn't work, go the service center.
Good luck

The above advice is fine. But you did not say if any of the LEDs are lit.
Do you get the red NO CHARGE LED?
Does your phone operate normally except for not charging?
Mike

Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik

I had a similar problem, which was sorted by a new rom, but I ascertained it was software problem when I realised it charged when powered off.

PatrikLaube said:
Hello
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi

I'm having an issue along these lines, also.
My phone has been working fine untill the other night when I tried to charge it via the wall electrical outlet. It will not charge at all, the battery has been drained to nothing and I can't turn it on. The yellowish light doesn't turn on when I plug it in like it used to.
I don't know if this is a battery issue or an issue with the USB connection inside of the phone. On a side note, when it did have power and I tried to connect it to the USB via the PC; it didn't work. The phone was on, but the computer didn't even notice the phone was plugged in. That leads me to believe it would be a connection issue; but I'm not quite sure.
If anyone has anything they can add to this I would appreciate it, thank you.
P.S. Bringing it to a service center is a bit out of the question in the mean time seeing as it was bought on eBay and funds are limited for the time-being.

MiZi666 said:
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
Click to expand...
Click to collapse
Hello, I cannot find the "When Device is turned on, do not charge the battery when connected to the pc" in my device. My Rom is WM6.1 CE OS 5.2.20273 cooked by dvha79_ddt.
My HTC TyTN has the sample problem, but i can use the USB to charge normally. It cannot work using my AC adapter Only when the device is open...

About your Battery Issue.
I'll tell you exactly why ur phone isnt charging anymore... If you have been charging it alot on the USB or pretty much any!! charging on the USB u have killed ur battery, never charge your phone on the USB it kinda sucks they should make these phones able to be Sync'd thru USB without a battery cause these batteries should not be powered thru the USB over Time... from syncing to your pc will kill these batteries i have noticed that when u sync this Tytn Ithru USB and the device is at say 70% it charges up to 100% pretty fast i would recommand to you and anyone who reads this dont sync your TYTN or any HTCC phone for to long to the USB Cause it will Trash your batteries Life down the road... Hope this was HELPFUL.
Cheers
Paul

PatrikLaube said:
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!

does anyone has a solution to this ?
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!

^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.

gypsygirl13 said:
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
Click to expand...
Click to collapse
Are you using an official 1000mA charger? (Not a 500mA one) 500mA ones work, but they are under-powered and can cause strange behaviour, like not charging whilst turned on or whilst on a call. Similar problems can be found with car-chargers that will not charge until the device is soft reset.
Mike

^no it's not the official charger, I have this usb wall charger called Power Juice (phone and mp3 charger).
Input Voltage: AC100-240V
Output Voltage: 5V
Output Current:1000mAh
Do you think it's because I'm not using the original charger?

fixed my charging problems
The boyfriend told me to try a new cable for my charger so he bought me a 5pin usb cable, tried it at home and it worked! I still need to turn off the screen sometimes but that's ok at least I don't have to turn off the phone anymore. Now my battery charges less than 3 hours.

Hold both SoftKeys and Then press the Power button

Or you can also hold both softkeys and then put your stylus into the reset hole.

answer why it does not charge through the usb
Sorry for the very very late response. Under electrical legislation all hand held electrical devices must be insulated and fused. Some of the chargers that you can purchase are sealed without fuse which indicates that the phone has a fuse contained within its circuitry (or there may be 2 fuses one in each device) .
The problem you have encountered is that you have connected your phone to a computer or mains supply to charge. There has been a surge in the electrical supply either on connection or by un-connecting from these supplies (e.g. connect to the computer as it is booting would see a 65w signal through the USB) and this more often than not blows the fuse which sits on the PCB (printed circuit board) just after the usb connection internally to the phone.
you can either have the fuse fixed for 20/25 gbp or you can purchase a new circuit board or you can use an external charger for the battery. As it is only the power input point that is faulty.
hope this helps

Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?

cyberdroxxx said:
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
Click to expand...
Click to collapse
Never tried stripping down a battery, some things... well, just don't seem worth it. However as a learning exercise it might be interesting. Without lots of testing on a good battery with a multimeter then I have no clue what the readings should be between all the contacts. (Now there's a little job for you) It is as likely the internal structure of the battery is screwed as it is to be a wiring problem.
If you solve it you can certainly report back here
Mike

Htc Touch Diamond Problem

Hello everybody I have a problem with my HTC Touch Diamond I bought in September and I did not have any trouble with it since now. When I want to charge my Diamond and I plug it in the outlet it asks me what type of connection I want (Active Sync or Disk Drive) and if I close the window thus not choosing any of them it does not start charging. If I want it to start charging I have to go to Start - Settings - System - Power - and Uncheck the box When Device is turned on, do not charge the battery when connected to the PC. I have to mention I did not recently install anything or done anything to with. This glitch just started happening a few weeks ago. So my question is what is causing this? And how can I fix it? Thanks…

ring ure service provider and tell them its not charging..they should give you a new hand set
or
try hard re-setting it
but you should ask the experts realli...

lexxul said:
Hello everybody I have a problem with my HTC Touch Diamond I bought in September and I did not have any trouble with it since now. When I want to charge my Diamond and I plug it in the outlet it asks me what type of connection I want (Active Sync or Disk Drive) and if I close the window thus not choosing any of them it does not start charging. If I want it to start charging I have to go to Start - Settings - System - Power - and Uncheck the box When Device is turned on, do not charge the battery when connected to the PC. I have to mention I did not recently install anything or done anything to with. This glitch just started happening a few weeks ago. So my question is what is causing this? And how can I fix it? Thanks…
Click to expand...
Click to collapse
Are you talking about plugging the device into a mains outlet via the supplied mains charger, or into your PC via the USB cable? If you're using the mains charger directly into a mains socket and you're getting the message 'What type of connection..... ', then there's something definitely wrong with your device, in which case you need to follow AdamPatel's advice and get it replaced / repaired

Really need some advice!!!!!
grahamkdt said:
Are you talking about plugging the device into a mains outlet via the supplied mains charger, or into your PC via the USB cable? If you're using the mains charger directly into a mains socket and you're getting the message 'What type of connection..... ', then there's something definitely wrong with your device, in which case you need to follow AdamPatel's advice and get it replaced / repaired
Click to expand...
Click to collapse
Thanks for answering. Yes i am talking about about plugging the device into a mains outlet via the supplied mains charger. The only way i can get it to charge is if i check the box "When device is turned on, do not charge the battery when connected to the PC". This problem occured a few months bag and I moved the USB cable plugged in to the mains charger and it worked then but now no matter what i do to it it wont charge unless i check the box "When device is turned on, do not charge the battery when connected to the PC". And also today i looked closer at the usb cable that goes in the mains charger and i saw it was a bit damaged (by damaged i mean some small white wires werent covered - sorry about my description dont actualy now how to relate). SO my question is do you think the phone has hardware problems or just the usb cable/ main charge???
Thanks for answering

Mmmm...
Is there any way you could try another USB cable first. If it is damaged, as you suspect, it could be giving wrong information to your device (ie. about what exactly it's plugged into). Might be worth trying a new one first, before going through the hassle of repairs or replacement of your device.
It does sound a bit suspect I must admit. Give it a go

Hi.
I sometimes get the same thing, but not all the time...
If I use my cheap car charger - mini USB, I always get the message about connecting via Activesync or Disk Drive, whereas if I use my proper mains charger at home it's fine. This would suggest (with my phone at least) the problem is with the cable.
Is it a problem for you not to leave the box '...don't charge...when connected to your PC...' permanently unchecked? Then it's just a one button solution without the hassle of needing to get anything fixed.
I agree with grahamkdt, though, rule out the USB cable if you can by trying another.

Now my phone won't charge

Totally stock (but i don't think it matters).
Plug the phone in, orange LED comes on.
Hold it or place in on the counter five seconds later, LED is off.
Had the phone since 6/4.
Anyone else having issues?

Are you using the AC charger ? I have two Evos and one of the chargers does what you are describing. The orange LED comes on and then goes off after a while and the phone stops charging. Does it on both phones, the other charger works fine with both usb cables.

Are you using the USB charger with a computer or laptop or plugging straight into the wall with an AC charger?
This does make a difference because if you are charging with a USB + laptop combination you could be suffering from the computer going to sleep and disabling the USB ports power to conserve laptop battery life. If you are having the issue when plugging into the wall, try plugging into a computer and selecting the "Charge Only" option when your USB debug comes up. Once it does this, allow it to charge for a period of time and then turn the phone off, switch to AC power plug and see what happens.
Perhaps you had some kind of over voltage spike on the charger through the AC plug. I could see it possibly tripping something in the phone to stop taking charge to protect the handset.
Also make sure if you do use a laptop, use a USB 2.0 or better port. More power and faster connection. Gotta love it.

Your charger may not be sourcing enough current anymore (for whatever reason). I have seen the exact same behavior with USB car chargers that were only sourcing 100-150mA.
Have you tried plugging the USB cable into a modern desktop PC? (Some laptops have reduced current ports, so a desktop is a safer bet)

Its definitely a current issue. I tried to charge my phone using my bluetooth headset's wall charger, but I got the behavior you are describing. The bluetooth headset's charger just doesnt put out enough current.
Are you using the charger that came with the phone? if so, you may want to exchange the charger...

im having the same problem when i connect it to my desktop, it sees it for about 2 secs n then disappears. My computer at work has no problem seeing the phone. i wonder if i need a driver or something for my usb ports, anyone have any ideas??

tarheelsmj12001 said:
im having the same problem when i connect it to my desktop, it sees it for about 2 secs n then disappears. My computer at work has no problem seeing the phone. i wonder if i need a driver or something for my usb ports, anyone have any ideas??
Click to expand...
Click to collapse
Probably not a driver issue, but that that rail from the power supply is either undervolted (say 4.6V instead of 5V), or can't provide enough current (amperage) or both. If I recall correctly, the Evo needs 5V @ 1A (+/- 3% tolerance).

Phone not charging
my phone has been charging fine since I got it... even been using the night desk clock app while sleeping at night for the alarm with it plugged in... everything was good...
With my phone about to die today, I plug it in to the wall charger, the led/batter indicator shows that it is charging... then POW.. it says I have a low battery and it needs to be plugged in... WTH??? it is plugged in!
The only thing I did today was flash the new boot.img for the cap fix over in Toast's thread...
Weird thing now is that I took my hero battery and put it in my EVO, plugged it into wall charger, and it stays charging... So, I put my EVO battery in my hero, plugged it in, and whola... it's now charging...
Please help as I am baffled.

MILH0U5E said:
The only thing I did today was flash the new boot.img for the cap fix over in Toast's thread...
Click to expand...
Click to collapse
that's your problem right there. that custom kernel is known to have charging issues.

I'm having the same issue with my car charger consistently. Plus my AC charger less consistently. For example, I'll go to bed and plug it in, the next morning I wake up and see the phone is at 80% charge and isn't charging. At some point over night, it gave up. This is with the stock charger too.

[Help] USB not Recognized! and Phone Charging is very very slow.

I have been facing the issue of slow charging from 3 days now. It takes 9-10 hrs to charge completely. Interestingly I just plugged my phone to my PC and USB not recognized pops up every time. I tried changing USB Cables and Chargers , nothing helped. I think these two issues are closely related and some chip is blown up inside. Any idea if what could be causing this?

Use custom kernels

you find the solution ???? please help me if u can !!!

Same issue happened with me when actually Imy phone was bricked,I changed and used other usb cable,then I got solved my issue,then after 3 months,tht cable stopped to work only for my mobile (works in other mobiles still),so I have to keep changing cord n adaptor for fast charging,now iam currently using Moto turbo charging,n from 6 months it's working properly,n never use phone while charging

if pc says that the last usb you plugged is malfunction... than thats the problem with me also.. i guess phone usb port is damage some how... coz my phone also takes 5hrs to charge and pc plug say usb malfunction

You need to get your motherboard change if usb charging board is not seperate. i experienced the sam eissue on my zenfone 5, i did a thourough check, even bought its psu and relaced it. turns out its motherboard was buggy and a slight water drop on the cable mouth caused this issue. better get it replaced if its still in warranty else you will have to buy a new mobo.

jpdmostwanted said:
I have been facing the issue of slow charging from 3 days now. It takes 9-10 hrs to charge completely. Interestingly I just plugged my phone to my PC and USB not recognized pops up every time. I tried changing USB Cables and Chargers , nothing helped. I think these two issues are closely related and some chip is blown up inside. Any idea if what could be causing this?
Click to expand...
Click to collapse
I have same problem you have to change mobile usb charger connector i.e. charging port of mobile. then it will be solved.

Dude do these 3 :
1.check with another adaptor, along with ampere app make sure charging is 2A
2. Change the usb configuration, dont charge from pc it chaarges slow bcoz its DC
3. Change your rom, use custom ones or reflash whatever u r on.