Database Users

Need Screen Help Badly!!! Please

PLEASE READ EVERYTHING
Okay, so here is what is going on. I just bought my new T-Mobile MDA about a week ago. I decided to get a screen protector for it. Well whoever made it didn't cut it right, so it wouldn't go in right. anyway, I had to lift it up. that made AIR BUBBLES ON MY SCREEN!!!
I had to put the screen protector back on to try to smooth them out (so i wouldn't scratch my screen). i think some a little bit of stuff got traped under the screen protector. but i left it on until today when i bought a bunch more (different brand) from best buy.
but when i took the screen protector off it left the air bubbles still, and then their are dust looking things that i can't wipe off, i have been trying really hard...
PLEASE HELP ME!!! anything you can recommend will help! ( I don't want anything wrong with my screen.)
here are some pics that will help you get an idea of what i am talking about.
this first pic is the white dust looking things I can't get off. (if you can't find them don't worry i circled them in the 2nd pic)
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same as 1st pic, but red circles around the white things so you can see them better (they don't show up very well on the pics
yet another pic of the white things
finally the pic of some of the air bubbles (they were worse)
[/b]

Ok just to get the sequence of events correct, this is how it all happened?
1 You applied the screen protector and saw the dust and bubbles
2 You removed the screen protector but still see the bubbles and dust
If that is the case, go to TMobile or wherever you bought your phone and you should be able to get another brand new one since its within 30 days of purchasing it. I know that this is policy for Cingular.

yeah
1. bought MDA (no air bubbles or anything)
2. bought screen protector
3. tried to put it on, but it didn't line up right
4. pulled off screen protector but it caused air bubbles in screen
5. washed the screen protector, and put it back on
6. tried to smooth out air bubbles in screen (but it just added more with screen protector on (like whole screen with tiny air bubbles)
7. also noticed dust like things
8. took screen protector off to try to wipe screen clean for new screen protector
9. found out it wont come off and air bubbles still in screen
does anybody know anything i can do to fix the problem (has it happened to anybody before?)
i don't really want to return it to t-mobile because i don't think they will take it back and replace it for free.

Read the return policy. If its within 14 days they should replace it for you.
http://support.t-mobile.com/knowbase/root/public/tm21963.htm

lets see, i bought it on the 24th of july... it is the 7th.... ummm if you count the 24th, then today would be the 15th day.
wow, that really sucks. i will still try to take it in and say like half days make it 14 days.

maybe i am wrong, but to me it is look like you did not notice that the phone has already a screen protector, than you tried to put another screen
protector. and when you pulled it of, it actually made bubbles between the screen and the first screen protector. i say that because from the pictures you have posted the screen looks mat, but the screen (without any screen protector) should be shiny. also i can notice the edges of a screen protector. maybe you can post a better quality pictures so we can see more clearly.

I have to agree with the above comment that last picture looks to me like it has already got a screen protector on he bubbles stop a millimeter away from the plastic rim of the case, if there were bubbles under the real screen they wouldnt stop there but carry on under the plastic rim instead. if ya get me ?
Anyway bubles under a screen protector usually work themselfs out after a few days, well at least mine did.

sorry about the poor quality pics guys. i only had one camera that i could use and it is bad for pictures (good for video )
anyway, it took me a while to get the screen not shiny, that is why it isn't shiny... i had to angle it right.
about the original screen protector... i didn't know there was one, so maybe they are just under the screen protector, but they still do not thin out when you try to smooth them (you know).
can anybody confirm that it does come with a screen protector on it when you first buy the phone?

GTASouthPark said:
but they still do not thin out when you try to smooth them (you know).
Click to expand...
Click to collapse
that is because there is dust inside the bubbles so you cant thin them out.

Yep the device will arrive with a slightly matt finished screen protector on it to stop any damage or marking to the screen, also the screen protectors you put onto it have them so you may need to be very careful and peel off everything to get back to the plain screen at which point you should lose the bubbles at the edges.

just call t-mobile
tell them " Something wrong with your screen , tell them you did not drop it and it's been only 15 days or even 5 month . They will send you new one but you have to send yours back to them in the same box or they will charge you full price.

yeah i had called T-mobile, so they are sending me a new one. and i just send it back. but it was really crazy. thanks for every body's help.

alright so i got my new phone...
so did you guys take off the small screen protector that came on it?... and then put another one on?... or what did you do.
because i have a lot of screen protectors. i am just wondering if it is worth taking it off and putting another one on.
like will it do the job of keeping it scratch free and protecting it? or should i go with the new ones?

Screen protector or no?

I was just wondering what your guys thoughts were on screen protects for this phone. I've used them on my last 2 devices, but I've read this phone is susposed to have supper tuff screen. I have a protector on now, but it really messes with the colors on the screen and I wanna take it off.
Anyone scratched the screen yet?

I will never use screen protectors again. After countless frustrations with them, like getting dust under the film or sticky feeling textures, I'm done. I love the way a glass screen feels.
I'm a pretty careful person. I never put my keys in the same pocket or drop the phone. So for me, no protection is just fine.

My moment, evo and epic all had zepp screen protectors. So what it's got a tougher screen, wouldn't you feel better you're protecting your investment? This phone wasn't cheap.
Sent from my SPH-D700 using XDA App

I've gone to best buy and had them put it on. My epic, the first one was messed up so they got another one. They've been trained to put these on. They've put many on. If there's a problem or one is messed up, they'll get another one. Yeah you pay for installation, but if they don't do a good job, they'll redo it. Try that yourself...
Sent from my SPH-D700 using XDA App

I have literally taken my keys and dared my friends to TRY and scratch my screen... as hard as we tried... couldn't make even the smallest scratch... took some balls to try it the first time by myself tho haha... once you realize how amazing this gorilla glass is you will feel sooo much better about it.
Sent from my SPH-D700 using Tapatalk

And they have better tools at their disposal than thee primitive ones that come in the package.
Another alternative, take the package and the phone to a good window tinting place. They know how to get it perfect. After they stop laughing at you for bringing in a phone...
Since it's such a pita to put those things on, let the pros do it.
Sent from my SPH-D700 using XDA App

I just had one put on by bestbuy today. I had previously used a zagg and installed it myself when I was a crackberry user. This time I said hell no im paying to get it done. It seems to have a slight effect on the way the capacitive buttons work(not as sensitive as before) but I had read that is a potential problem. Personally id rather have an ugly screen protector then a potentially permanent scratch on the screen...

Wait, you people put a screen protector that CAN be damaged on a screen that CAN'T be damaged? <facepalm>

Get Zagg sheild protector for the epic....their protectors are amazing

I got a clarivue on mine, it was easy to install, no watery mess, it uses static, and it is super clear and not noticeable. It doesn't affect the capacitive buttons on the bottom and the screen doesn't feel weird like those other protectors do.
Sent from my Epic 4G

RE
I initially bought the Sprint screen protector at the store on release day and had it on for a few days. Unfortunately, I wasn't very happy with the way the screen looked (even giving it 4 days or so to clear out).
I took it off and was amazed to have the normal screen back. It's been a few days since then and not a single inkling of a scratch on it.

I've got a clairvue and a realook screen protector in the mail right now and I just peeled off the generic protector I was using. I am gonna go with a naked screen until I get near my 30 day limit and see how it looks.

I dropped mine getting out of my car last week, it fell maybe a foot and it now has tiny scratches on the top and bottom but thankfully not on the display itself. Bought a screen protector the next day.

Here is the flow chart and a video to help you make your choice:
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I love that video, which is why I didn't get a screen protector.
Mine did not survive unscathed a drop that was a fraction of what his did.
I know it is my fault, I'm the idiot that let it get dropped. I just want to let people know the Epic 4g is not as scratch-proof as that video leaves you to believe.

I've seen a couple drop test that show the screen does scratch from a 1 foot. I just HATE the sprint protector. I've had sheilds from ZAGG before and really liked them. I guess I"ll get another for this phone.
FYI: do not get the sprint screen protector.
1. It does not protect the entire front face, only the screen itself. EVEN though the reps will tell you it covers the entire front of the phone.
2. It really screws up the colors of the screen, white seems to be a bit of green/blue/red not a real white.
3. It makes the screen harder to see in sun light.
4. It sucks.
5. ?????

If you are in the edge or unsure if you should get a protector, get one from stealthguards.com for just 2.85 shipping and they are exactly like the zagg material. I ordered one for my epic and haven't got it yet but the one I got for my iPod works great.

I ordered a phantom skinz, I have a generic one on until it gets here. Rep told me it was a bad idea to cover the whole glass, because it could mess with the front facing camera. I covered as much as I could with it and it looks stupid only being partially covered. Hoping the skin gets here tomorrow.

got my ghost armor on order will have a review and pics up of it, had zagg on my hero and loved it. seems to be reports that ga is better so imma try them. dont use the front facing cam as i know one person who has qik and i dont talk to them much

I was stupid and had my phone in the same pocket as my keys. I did this for 2 years w/ my iphone 3g and it didn't have a single scratch on the screen. 1 week with this epic and there are micro scratches everywhere. Do not believe the hype about the screen durability, get a screen protector if u're going to put them in the same pocket w/ anything that might scratch it (keys, coins, etc).

I scratched my phone's screen :(

So I bought my phone one month ago, and boom, scratch. It just happened for putting it in and taking it of my pants pockets, so I guess our screen sucks balls.
Anyway, what should I do? I mean, that thing that got scratched is a protective piece of plastic that's over the real screen, right? Should I try the toothpaste method? Should I send it to Sony for repair (is it expensive?)?

if it's just a protector, then don't worry I have the same issue, I have 2 scratches over my screen protector, just change it from the markete, its pretty cheap, no need to be worry mate.

orangzeb said:
if it's just a protector, then don't worry I have the same issue, I have 2 scratches over my screen protector, just change it from the markete, its pretty cheap, no need to be worry mate.
Click to expand...
Click to collapse
I'm not sure it is the protector. Upon further reading, I think that the thing I called "plastic" is in fact the digitizer...

Dexter_prog said:
I'm not sure it is the protector. Upon further reading, I think that the thing I called "plastic" is in fact the digitizer...
Click to expand...
Click to collapse
There's no preinstalled screen protector. So you have scratched plastic screen directly... however touches will still be recognized OK since actual digitizer is about 1mm under that plastic

Blagus said:
There's no preinstalled screen protector. So you have scratched plastic screen directly... however touches will still be recognized OK since actual digitizer is about 1mm under that plastic
Click to expand...
Click to collapse
yeah, but the problem is that now I have a 1mm blurry square (the scratch) in the middle of my screen, which is annoying because everything displayed under it becomes blurry and darkened . Is it expensive to repair?
Goddamit, this is depressing me

you could've used a leather case, but now it will cost you ..

I guess you should have bought a gorilla glass device . My x8 once felt to the ground and I got the pieces of it, but didn´t make anything to the screen . But screens can be replaced, you just need to buy a new one, I changed the screens of two of older phones I had on past

My LCD screen itself is damaged. There is a small spot near the upper right of the screen that is slightly brighter if a pure white image is shown. It is definitely lcd damage. We're in the same boat .

SpyderX said:
My LCD screen itself is damaged. There is a small spot near the upper right of the screen that is slightly brighter if a pure white image is shown. It is definitely lcd damage. We're in the same boat .
Click to expand...
Click to collapse
No, I think it's not a screen damage. My phone has got this too. I think it's a factory fault. (I see when it sould be a homogene black "colour")

Asycid said:
No, I think it's not a screen damage. My phone has got this too. I think it's a factory fault. (I see when it sould be a homogene black "colour")
Click to expand...
Click to collapse
Now I feel better. It is quite slight such that usually it is quite hard to spot it unless there is a pure white background. One more thing, does your spot have a pressure distortion (the grey coloured waves that appear when you press the screen too hard) when you are pressing another part of the screen too hard?

Maybe you get lucky and get a cypress one
http://www.ebay.co.uk/itm/GENUINE-S...K_Replacement_Parts_Tools&hash=item1c1d4b9835
Anyway, our screen is harder to scratch compared to a normal one.. Were you wearing jeans, i'm asking this because they usually have some metal pins in the pockets?
And the reason why i don't have a single scratch on my phone is: http://www.orkio.com/db/pictures/modules/PDT/PDT060207001/201031016115830195.jpg

SpyderX said:
Now I feel better. It is quite slight such that usually it is quite hard to spot it unless there is a pure white background. One more thing, does your spot have a pressure distortion (the grey coloured waves that appear when you press the screen too hard) when you are pressing another part of the screen too hard?
Click to expand...
Click to collapse
Erm, no. My screen is brigther on the right side when there should be black on the screen. There is no colour disortion when I push harder (and to be honest I never push harder, because it don't need to be pressed harder), and when the phone is on and ready, this brightness difference absolutely not noticable. Only on homogene black screen.
BUT that doesn't mean your phone has been damaged! But if it worries you, then take it back to your local store, and they'll change it with guarantee, I think. Don't worry
@Nikkopt:
I'm using this mobile wallet, and I love it! Even my MW600 headset can be held on it, cause it has got 3 pockets beside the main mobile holding pocket
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Asycid said:
@Nikkopt:
I'm using this mobile wallet, and I love it! Even my MW600 headset can be held on it, cause it has got 3 pockets beside the main mobile holding pocket
Click to expand...
Click to collapse
It's pretty neat

I just pointed to the fact that any person who has a touch-screen mobile should buy a mobile-wallet as soon as possible. They're cheap, I mean much cheeper than repair a broken phone

Well, I got some of it off by using car polisher, haha. It is not completely gone, but at least it doesn't distort what's underneath it anymore. I am buying one of those screen protectors ASAP, but I'm not getting a phone wallet. That's a bit overkill for me.

Advice on purchasing the Nexus 7

Hi guys,
I plan to purchase this week a Nexus 7 16GB. Based on the reads, the device could have 2 issues: screen lifting and dead pixels. Can you please let me know if the screen lifting was visible when you actually opened the box or it started to pop after a while? I plan to go at local shop and open the case in front of the salesman, to check for those issues.
If you have any other tips I should check for, please let me know (i.e look for a specific build number etc.). Thanks.

TECK said:
Hi guys,
I plan to purchase this week a Nexus 7 16GB. Based on the reads, the device could have 2 issues: screen lifting and dead pixels. Can you please let me know if the screen lifting was visible when you actually opened the box or it started to pop after a while? I plan to go at local shop and open the case in front of the salesman, to check for those issues.
If you have any other tips I should check for, please let me know (i.e look for a specific build number etc.). Thanks.
Click to expand...
Click to collapse
That's a little unnecessary in my opinion. Yeah some people had that problem but it was a small percentage and opening it on front of them isn't going to change anything other than the fact that you can return it faster if something IS wrong with it. But I'm guaranteeing there won't be anything wrong with it
Sent from my Galaxy Nexus using Tapatalk 2

Ya... the idea is to save time and exchange it right away, in case I'm "lucky" to get one device that might have issues.

I was nervous too. I bought one today and it turned out perfect. I believe you would be able to see the lifting almost immediately .
Sent from my Nexus 7 using Tapatalk 2

TECK said:
Can you please let me know if the screen lifting was visible when you actually opened the box or it started to pop after a while?
Click to expand...
Click to collapse
I didn't notice the separation in my first unit for a week. I think it got worse over time, but can't be sure.
My second and third units were more subtle, but because I knew what to look for I was able to spot it straight away. I think that if you get one that's flush out of the box you should be alright.
Go in with some idea about how much lift you're willing to tolerate. If it is only lifted a hair, turn it on and press firmly on the left side of the display to see if there's any distortion. Listen for any sticking or clicking sounds. I'm not convinced that the most insignificant amount of lift will inevitably lead to problems down the road, and in hindsight my second unit was good enough to keep. The third was lifted enough to ripple when pressed in the raised area.
The most effective way to test for screen lift is to hold the device with the right side facing you. Look across the display and use the left bezel as a silver horizon line. If the black display is higher than that line at any point, you'll be able to see it.
Here is an example of a perfectly flush display, looking across the device from the right side.
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I did more research, might help others on checking the tablet. So far, the main issues that will bother me are:
1) Screen lifting, follow pxlitup's tip or run your finger across the edge where it meets the silver bezel.
2) Blur or trailing, while viewing the Applications screen see if the icons lag or leave a trail behind when you flip through.
3) Color gamut, mainly Green or Yellow tint due to low quality Hydis IPS LCD displays.
4) Bad solder joint, set the brightness to the lowest to second lowest level, open Google Maps and scroll around to see if the display fluctuates or flickers.
I think I'm going to wait for the new Sharp IPS LCD display, they plan to use it into next batches. If anyone has any inside related to the Sharp screens, please share it with us. Thank you.

hic9582 said:
That's a little unnecessary in my opinion. Yeah some people had that problem but it was a small percentage and opening it on front of them isn't going to change anything other than the fact that you can return it faster if something IS wrong with it. But I'm guaranteeing there won't be anything wrong with it
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Who are you to guarantee that? I've gotten five defective Nexus 7s in a row...so far... It's not that small of a percentage dude. You were just lucky to get a good one haha.

Screen surface problem

My son is playing one game on my note very often. Few days ago I've spot that in the place where there is a steering in his game (so he touches only that part of the screen) my finger is not moving smooth through that area (it is like brake in the screen ) Also the smudges typical to stay on the screen when you drive the finger though it are not staying in that area. When I was cleaning the screen I've spot the dampness of the cloth I use is not covering that spot.
I always clean the screen only with a dump soft cloth and never had any problem like this before with any other device.
Did any one else had similar problem before?
Is it possible the protective layer on the screen had been removed of that area?
May it be a warranty issue or it will not cover it (the tablet is 3 months old)?
Do you have any idea how I can repair it?
Regards
.

kayteck1 said:
My son is playing one game on my note very often. Few days ago I've spot that in the place where there is a steering in his game (so he touches only that part of the screen) my finger is not moving smooth through that area (it is like brake in the screen ) Also the smudges typical to stay on the screen when you drive the finger though it are not staying in that area. When I was cleaning the screen I've spot the dampness of the cloth I use is not covering that spot.
I always clean the screen only with a dump soft cloth and never had any problem like this before with any other device.
Did any one else had similar problem before?
Is it possible the protective layer on the screen had been removed of that area?
May it be a warranty issue or it will not cover it (the tablet is 3 months old)?
Do you have any idea how I can repair it?
Regards
.
Click to expand...
Click to collapse
Is it a break down of the screen or could it be a residue from something that was on the users hands. From what you are describing it sounds like it may be a build up of oils or maybe silicon.

It would be very difficult for a finger to damage the screen unless it had sand or soil on it.
I suggest that you try some dish soap / detergent on it to cut through any deposit and repolish.
Sent from my GT-N8000 using Tapatalk HD

I've tried soap, washing-up liquid and surgical spirit with no luck.
When i was trying to clean it with surgical spirit, the cloth was driving difficult through that area and squicking.
When the screen is cleaned there is no sign of any spot or anything on it. It looks perfectly clean.
I am afraid to do any more cleaning on it not to make bigger damages
I don't think any sand or dirt was on his fingers as I ask my kids to wash their hands every time before taking the tablet.
.

If you can see the spot you are talking about could you post a photo of it.

Like I said, there are NO visible marks at all when the screen is cleaned. The only thing then stating that something is wrong is a little resist (like roughness) when driving a cloth over that area. Visually everything is 100%.
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But, when you start using it, you can see there is a different mark of finger smudges in that area and when I huffed on the cleaned screen, that is what I got.
.

I know this does not help the issue.. But you could but a screen protector. (the cheaper plastic feel ones work best with s pen ).
Also call samsung it does sound like it would be covered by Warranty ..
Reminds me to put screen protector on my tablet today. i took it off because it was very old ..
Good Luck...
Erica Renee .. The Geeky Chic

Try pure carnuba car wax...

BarryH_GEG said:
Try pure carnuba car wax...
Click to expand...
Click to collapse
is this a joke?
.

erica_renee said:
I know this does not help the issue.. But you could but a screen protector. (the cheaper plastic feel ones work best with s pen ).
Also call samsung it does sound like it would be covered by Warranty ..
Reminds me to put screen protector on my tablet today. i took it off because it was very old ..
Good Luck...
Erica Renee .. The Geeky Chic
Click to expand...
Click to collapse
already ordered one today... hope the spot won't be spot from beneath the protector...
anyway i will try to sort it out under warranty as it does look like screen surface issue for me.
.

looks like an abrasive has done damage there, you can see the marks. no warranty will cover that.

kayteck1 said:
is this a joke? .
Click to expand...
Click to collapse
Nope. I wax my screens, even those with protectors, regularly. It makes S Pen and my fingers glide easier and helps keep abrasives from accumulating or scratching the display. Carnauba wax is natural and won't harm the display.

GoNz0 said:
looks like an abrasive has done damage there, you can see the marks. no warranty will cover that.
Click to expand...
Click to collapse
I would have to agree with GoNz0........
Did you happen to purchase an extended warranty w/accident protection?

whats the kid been doing, eating sweets while playing?
even worst would be munching a bag of crisps and rubbing salt onto the screen.
crap, i better get a protector on mine, my 3 year old uses it :|