PLEASE READ EVERYTHING
Okay, so here is what is going on. I just bought my new T-Mobile MDA about a week ago. I decided to get a screen protector for it. Well whoever made it didn't cut it right, so it wouldn't go in right. anyway, I had to lift it up. that made AIR BUBBLES ON MY SCREEN!!!
I had to put the screen protector back on to try to smooth them out (so i wouldn't scratch my screen). i think some a little bit of stuff got traped under the screen protector. but i left it on until today when i bought a bunch more (different brand) from best buy.
but when i took the screen protector off it left the air bubbles still, and then their are dust looking things that i can't wipe off, i have been trying really hard...
PLEASE HELP ME!!! anything you can recommend will help! ( I don't want anything wrong with my screen.)
here are some pics that will help you get an idea of what i am talking about.
this first pic is the white dust looking things I can't get off. (if you can't find them don't worry i circled them in the 2nd pic)
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same as 1st pic, but red circles around the white things so you can see them better (they don't show up very well on the pics
yet another pic of the white things
finally the pic of some of the air bubbles (they were worse)
[/b]
Ok just to get the sequence of events correct, this is how it all happened?
1 You applied the screen protector and saw the dust and bubbles
2 You removed the screen protector but still see the bubbles and dust
If that is the case, go to TMobile or wherever you bought your phone and you should be able to get another brand new one since its within 30 days of purchasing it. I know that this is policy for Cingular.
yeah
1. bought MDA (no air bubbles or anything)
2. bought screen protector
3. tried to put it on, but it didn't line up right
4. pulled off screen protector but it caused air bubbles in screen
5. washed the screen protector, and put it back on
6. tried to smooth out air bubbles in screen (but it just added more with screen protector on (like whole screen with tiny air bubbles)
7. also noticed dust like things
8. took screen protector off to try to wipe screen clean for new screen protector
9. found out it wont come off and air bubbles still in screen
does anybody know anything i can do to fix the problem (has it happened to anybody before?)
i don't really want to return it to t-mobile because i don't think they will take it back and replace it for free.
Read the return policy. If its within 14 days they should replace it for you.
http://support.t-mobile.com/knowbase/root/public/tm21963.htm
lets see, i bought it on the 24th of july... it is the 7th.... ummm if you count the 24th, then today would be the 15th day.
wow, that really sucks. i will still try to take it in and say like half days make it 14 days.
maybe i am wrong, but to me it is look like you did not notice that the phone has already a screen protector, than you tried to put another screen
protector. and when you pulled it of, it actually made bubbles between the screen and the first screen protector. i say that because from the pictures you have posted the screen looks mat, but the screen (without any screen protector) should be shiny. also i can notice the edges of a screen protector. maybe you can post a better quality pictures so we can see more clearly.
I have to agree with the above comment that last picture looks to me like it has already got a screen protector on he bubbles stop a millimeter away from the plastic rim of the case, if there were bubbles under the real screen they wouldnt stop there but carry on under the plastic rim instead. if ya get me ?
Anyway bubles under a screen protector usually work themselfs out after a few days, well at least mine did.
sorry about the poor quality pics guys. i only had one camera that i could use and it is bad for pictures (good for video )
anyway, it took me a while to get the screen not shiny, that is why it isn't shiny... i had to angle it right.
about the original screen protector... i didn't know there was one, so maybe they are just under the screen protector, but they still do not thin out when you try to smooth them (you know).
can anybody confirm that it does come with a screen protector on it when you first buy the phone?
GTASouthPark said:
but they still do not thin out when you try to smooth them (you know).
Click to expand...
Click to collapse
that is because there is dust inside the bubbles so you cant thin them out.
Yep the device will arrive with a slightly matt finished screen protector on it to stop any damage or marking to the screen, also the screen protectors you put onto it have them so you may need to be very careful and peel off everything to get back to the plain screen at which point you should lose the bubbles at the edges.
just call t-mobile
tell them " Something wrong with your screen , tell them you did not drop it and it's been only 15 days or even 5 month . They will send you new one but you have to send yours back to them in the same box or they will charge you full price.
yeah i had called T-mobile, so they are sending me a new one. and i just send it back. but it was really crazy. thanks for every body's help.
alright so i got my new phone...
so did you guys take off the small screen protector that came on it?... and then put another one on?... or what did you do.
because i have a lot of screen protectors. i am just wondering if it is worth taking it off and putting another one on.
like will it do the job of keeping it scratch free and protecting it? or should i go with the new ones?
Related
Hello all,
Just wanted to post up a warning about purchasing mirror/protective screen covers for your TP/Fuze/Diamond!
I purchased these:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWNX:IT&item=250365082878
the overall quality of them seems great, they have a protective covering on both sides for the application process (similar to "Screen Guards" brand covers).
but..... upon installation this is the result:
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As you can see, it makes the phone almost unusable due to the rainbow effect... what is odd is it doesn't have that effect if I look at the phone from an extreme angle, so if I look at it with the phone laying flat and my eyes right near the hardware keys, it doesn't look rainbowy.... bleh
Just an FYI! has anyone had similar experiences?
Thx
JFlitt
That seems to just be the way those mirror finish screen protectors are. I bought a cut to size proporta echo one for my samsung p2 mp3 player and its like a truck full of carebears exploded on my screen. My buddy also got one for his sprint touch pro, same result.
I don't have a white background screen, it's entirely black. Everything on my phone is black-themed so I don't have the distortion of colors as much. That may solve the problem. Either that, or get another screen protector.
for years now I have been using the Brando Screen protectors.
I've used them on all my pdas, media players and cell phones. The quality and clarity are unbeatable if you ask me.
I just cleaned my old SE W850 which my son now uses. the screen protector has been on the phone for 2 years now and it is still sitting fine! (no corner lift). Sure, the protector is a little scratched after 2 years of service but the phone underneath is as good as new!
lacrossev said:
That seems to just be the way those mirror finish screen protectors are. I bought a cut to size proporta echo one for my samsung p2 mp3 player and its like a truck full of carebears exploded on my screen. My buddy also got one for his sprint touch pro, same result.
Click to expand...
Click to collapse
Greatest quote ever.
Hahah agreed on the carebears statement, pretty damn funny!
Anywho, I will say this much though, that seller who I bought these from on ebay has been really great as far as customer service is concerned. I emailed him letting him know about this issue and sent these pictures along. He couldn't believe that is what they looked like and was very angry at the factory for providing a product like this. He is sending me 3 clear and 3 anti-glare protectors to make up for this (which I think is very commendable). It would seem that the problem with these is related to the polarization used to cause the mirror effect and then let the light through when the light is on behind the cover.... what is odd is it clears up if I look down the phone holding it flat..... very intesting and annoying!
Just thought I would let everyone know!
I can't wait either.... I feel like I'm tripping on something every time I use my phone as it is now haha!!
Thanks
JFlitt
Not sure exactly what seems to be causing this. As I did have similar mirror screen protectors on my Kaiser and never experienced this.
Perhaps these are simply a bad batch / brand.
I am still running on the stock smooth screen protector (using the tape cleaning method) however, once that peels off I will begin my search for either a mirror, privacy or anti-glare. I haven't found one that I really liked of any so far.
Looks a little like a moiré pattern. See what happens if you put the screen protector on at a 90 degree angle (yes, it will be only partially protected, but this is just a test). If it is less notable, it appears the LCD elements on the screen are lining up with the way the screen protector is cut. Same thing will happen on a digital photo copier. The way the CCD "sees" line art can sometimes do that if the original is a "screen" print (very very small tiny dots as opposed to a solid image). You can "simulate" the effect by taking a good quality pair of sunglasses, and hold it over something like a digital wristwatch with LCD screen, and rotate the sunglasses clock-counter clockwise until the image on the watch disappears.
Not much you can do but get a different brand of screen protector.
Seems to be polarized by the way I see my mirror screen protector. Mine does it too. I have polarized sunglasses and when I turn the phone 90' it goes black (almost, but close enough) so that's why I think it might be polarized.
Also, they scratch to easy for me.
I bought one along with 3 regular screen protectors...honestly the only complaint I have is fingerprints are much more apparent. The rainbow effect is very rare for me...only at a certain angle with enough light...just my 2 cents...
jasezero said:
I bought one along with 3 regular screen protectors...honestly the only complaint I have is fingerprints are much more apparent. The rainbow effect is very rare for me...only at a certain angle with enough light...just my 2 cents...
Click to expand...
Click to collapse
Yea I dunno if this is just a bad batch or what... but there are definatelly some issues, this isn't rare or at certain angles... this is all over!
Thx
JFlitt
Just got back from a week in the bush. My new HD2 got knocked off my belt at security in the airport.....
Now the screenis shattered.
Strangely enough, everything still works, the touch screen, GPS, accelerometer, everything.
Only problems are :
1. I keep slicing my fingers on the breaks.
2. Glass fragments in my ears whenI make calls.
Postscript: The phone is now at REPAIRER A in Perth , Australia having a new screen fitted. Since it's not a warranty issue, I'm damned if I'm waiting on Telstra to fix it.
In preparation for getting it back, I've bought TWO new rubber housings for it!
Ah yes, the broken mobile phone....
There was going to be a picture here.... but the fotum wont let me post one!
Having dropped this sucker at the airport, I was pretty keen to get it repaired pronto.
Enter REPAIRER A, who announced that such a repair would cost $280 and take 1-2 days.
That seemed a pretty good deal, so I dropped the phone off and paid my minimum call fee.
24 hrs later, I got an email stating that my HTC DIAMOND (?) (that's the WRONG MODEL) was WAITING ON PARTS!!! A phone call confirmed it, a week to a week and a half.
7 days later I enquired via email how it was all going....would the phone be ready before I leave for Japan?
"Not sure, at least 5 more days, we'll get back to you... "
Enquiries with REPAIRER B revealed THEY had parts IN STOCK and could fix it in three hours, albeit for $400.
I lost no time in collecting my phone from A and taking it to B.
On the drive from A to B I recieved SIX emails from A:
- "It's not the screen, we're waiting on a flexible cable."
- "Ooops, no that's wrong, it IS the screen."
- A standard "your issue has been escalated" email.
- A "You job is now complete" email.
- A 'Please pick up your phone" email (it was with me on the car) along with a "there's a demurrage charge if you don't pick it up on time" clause
- An INVOICE for the inspection fee.....
Meanwhile, REPAIRER B displayed the new screen for my phone, in it's bag, when I arrived. I was then told I could come back in three hours....
Two hours later, they called to confess that the replacement screen was DOA and they had to order a new one.
Latest pickup date is 3pm TOMORROW.
To be continued....
just so you know, they want more time with you phone because they are probably fu(king around with it at their shop.
Make sure to get a screen protector when you get a new screen, I'm pretty sure my screen is still in one piece due to mine having one!
ozalchemist said:
Just got back from a week in the bush. My new HD2 got knocked off my belt at security in the airport.....
Now the screenis shattered.
Strangely enough, everything still works, the touch screen, GPS, accelerometer, everything.
Only problems are :
1. I keep slicing my fingers on the breaks.
2. Glass fragments in my ears whenI make calls.
Postscript: The phone is now at REPAIRER A in Perth , Australia having a new screen fitted. Since it's not a warranty issue, I'm damned if I'm waiting on Telstra to fix it.
In preparation for getting it back, I've bought TWO new rubber housings for it!
Click to expand...
Click to collapse
Gutted 4 you m8...only got my HD2 a few days ago and i'msooo paranoid about even scratching it....ordered a protective rubber surround and proper clear film screen protector off Ebay yesterday...hopefully will arrive soon.
Matt
The phone was IN a case when it was dropped. Just took a bad hit on one corner.
In TWELVE years of PDA use, this is the FIRST time I've ever brojen a screen.
Hopefully, back tomorrow,,,
any pics yet?
1egdbsfsdfd
ozalchemist said:
The phone was IN a case when it was dropped. Just took a bad hit on one corner.
In TWELVE years of PDA use, this is the FIRST time I've ever brojen a screen.
Hopefully, back tomorrow,,,
Click to expand...
Click to collapse
the other pda phones youve owned had plastic screens. the hd2 has a glass screen that is less prone to scratches, but is more prone to shattering when dropped. a screen protector wont do anything to absorb the shock of a fall and protect it from shattering....nor will a hard shell case. leather or rubber provide the best impact protection.
Shattered screens are very common on the iPhone, as it too has a glass screen...so this isn't something that is unique to the HD2. My wife managed to crack the screen on her old iPhone while it was in a hard plastic case with a screen protector!
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mystik610 said:
the other pda phones youve owned had plastic screens. the hd2 has a glass screen that is less prone to scratches, but is more prone to shattering when dropped. a screen protector wont do anything to absorb the shock of a fall and protect it from shattering....nor will a hard shell case. leather or rubber provide the best impact protection.
Shattered screens are very common on the iPhone, as it too has a glass screen...so this isn't something that is unique to the HD2. My wife managed to crack the screen on her old iPhone while it was in a hard plastic case with a screen protector!
Click to expand...
Click to collapse
My friend is very accident-prone and has dropped 6 iPhones, all to shatter like that!
rp-x1 said:
My friend is very accident-prone and has dropped 6 iPhones, all to shatter like that!
Click to expand...
Click to collapse
There are businesses that have emerged in the past couple of years the focus entirely on iPhone repairs....and fixing screens is probably their biggest source of revenue! so yeah...this isn't anything unique to the HD2.
I know 3 people (4 + my wife) who have managed to crack their iPhone screens. Most of them choose to live with the cracked screen, as the phone will still function as long as the digitizer isn't damaged.
I was just wondering what your guys thoughts were on screen protects for this phone. I've used them on my last 2 devices, but I've read this phone is susposed to have supper tuff screen. I have a protector on now, but it really messes with the colors on the screen and I wanna take it off.
Anyone scratched the screen yet?
I will never use screen protectors again. After countless frustrations with them, like getting dust under the film or sticky feeling textures, I'm done. I love the way a glass screen feels.
I'm a pretty careful person. I never put my keys in the same pocket or drop the phone. So for me, no protection is just fine.
My moment, evo and epic all had zepp screen protectors. So what it's got a tougher screen, wouldn't you feel better you're protecting your investment? This phone wasn't cheap.
Sent from my SPH-D700 using XDA App
I've gone to best buy and had them put it on. My epic, the first one was messed up so they got another one. They've been trained to put these on. They've put many on. If there's a problem or one is messed up, they'll get another one. Yeah you pay for installation, but if they don't do a good job, they'll redo it. Try that yourself...
Sent from my SPH-D700 using XDA App
I have literally taken my keys and dared my friends to TRY and scratch my screen... as hard as we tried... couldn't make even the smallest scratch... took some balls to try it the first time by myself tho haha... once you realize how amazing this gorilla glass is you will feel sooo much better about it.
Sent from my SPH-D700 using Tapatalk
And they have better tools at their disposal than thee primitive ones that come in the package.
Another alternative, take the package and the phone to a good window tinting place. They know how to get it perfect. After they stop laughing at you for bringing in a phone...
Since it's such a pita to put those things on, let the pros do it.
Sent from my SPH-D700 using XDA App
I just had one put on by bestbuy today. I had previously used a zagg and installed it myself when I was a crackberry user. This time I said hell no im paying to get it done. It seems to have a slight effect on the way the capacitive buttons work(not as sensitive as before) but I had read that is a potential problem. Personally id rather have an ugly screen protector then a potentially permanent scratch on the screen...
Wait, you people put a screen protector that CAN be damaged on a screen that CAN'T be damaged? <facepalm>
Get Zagg sheild protector for the epic....their protectors are amazing
I got a clarivue on mine, it was easy to install, no watery mess, it uses static, and it is super clear and not noticeable. It doesn't affect the capacitive buttons on the bottom and the screen doesn't feel weird like those other protectors do.
Sent from my Epic 4G
RE
I initially bought the Sprint screen protector at the store on release day and had it on for a few days. Unfortunately, I wasn't very happy with the way the screen looked (even giving it 4 days or so to clear out).
I took it off and was amazed to have the normal screen back. It's been a few days since then and not a single inkling of a scratch on it.
I've got a clairvue and a realook screen protector in the mail right now and I just peeled off the generic protector I was using. I am gonna go with a naked screen until I get near my 30 day limit and see how it looks.
I dropped mine getting out of my car last week, it fell maybe a foot and it now has tiny scratches on the top and bottom but thankfully not on the display itself. Bought a screen protector the next day.
Here is the flow chart and a video to help you make your choice:
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I love that video, which is why I didn't get a screen protector.
Mine did not survive unscathed a drop that was a fraction of what his did.
I know it is my fault, I'm the idiot that let it get dropped. I just want to let people know the Epic 4g is not as scratch-proof as that video leaves you to believe.
I've seen a couple drop test that show the screen does scratch from a 1 foot. I just HATE the sprint protector. I've had sheilds from ZAGG before and really liked them. I guess I"ll get another for this phone.
FYI: do not get the sprint screen protector.
1. It does not protect the entire front face, only the screen itself. EVEN though the reps will tell you it covers the entire front of the phone.
2. It really screws up the colors of the screen, white seems to be a bit of green/blue/red not a real white.
3. It makes the screen harder to see in sun light.
4. It sucks.
5. ?????
If you are in the edge or unsure if you should get a protector, get one from stealthguards.com for just 2.85 shipping and they are exactly like the zagg material. I ordered one for my epic and haven't got it yet but the one I got for my iPod works great.
I ordered a phantom skinz, I have a generic one on until it gets here. Rep told me it was a bad idea to cover the whole glass, because it could mess with the front facing camera. I covered as much as I could with it and it looks stupid only being partially covered. Hoping the skin gets here tomorrow.
got my ghost armor on order will have a review and pics up of it, had zagg on my hero and loved it. seems to be reports that ga is better so imma try them. dont use the front facing cam as i know one person who has qik and i dont talk to them much
I was stupid and had my phone in the same pocket as my keys. I did this for 2 years w/ my iphone 3g and it didn't have a single scratch on the screen. 1 week with this epic and there are micro scratches everywhere. Do not believe the hype about the screen durability, get a screen protector if u're going to put them in the same pocket w/ anything that might scratch it (keys, coins, etc).
Does anyone else have any issues with dust being trapped between the layers of glass on their screen?
I've actually been waiting for a replacement phone since day one (due to a scratch on the screen from the factory), but today I noticed a new problem that wasn't there before. There is now some dust that is trapped between the layers of glass.
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Sorry about the crummy picture. I'm not sure if you can tell but if you're looking at the phone itself, it's obvious the dust is on some middle layer, due to the way the shadows fall. Since it's not on the outermost layer, I see no way of getting rid of this.
Has anyone else had this problem?
maybe try a burst or two of canned air at the edge of the screen?
bbowman said:
maybe try a burst or two of canned air at the edge of the screen?
Click to expand...
Click to collapse
No workey. I'm not sure how in the world it managed to get there, but I'm pretty sure that dust isn't going anywhere now.
bbowman said:
maybe try a burst or two of canned air at the edge of the screen?
Click to expand...
Click to collapse
That is a bad idea, I did that once on a Nexus one.
It had two spec of dust under the screen, i removed the battery and used canned air. When I turned the phone over the lower half of the screen was filled with dusts.
My suggestion is to get a replacement.
E
I woke up today and noticed dust under my screen as well. I have no idea how it got under there, or when, I just noticed it today.
Has anyone done any replacement due to this issue? I'm afraid I'm going to get a refurbished phone if it gets exchanged. For those who bought at the microsoft store, do you get your exchanges there or are they sent to you?
just noticed dust inside my screen today
This has me a bit nervous because I noticed a bit of lint under the screen today. The point of entry appears to be the speaker above the screen, which has tiny holes which may allow dust to get trapped (permanently?) underneath. With that in mind I certainly wouldn't recommend blowing air on it which probably would just push more dust through the holes.
noticed a large quantity of dust under the glass today. I have been loving this phone really, but this is disappointing-especially since if I send it back I will likely get a refurb.
I did attempt a fix myself, slid out the keyboard and turned over the phone to remove the 2 screw covers and screws. Popped off the top plastic cap and attempted to slide the glass up and off. Glass wouldn't budge.
i could be wrong but most of the replacement DVPs that have been sent out are brand new units. if the dust is really annoying I'd go for a replacement.
has anyone written to dell?
did they correct this issue in the production?
I asked about this a while ago.. I got a new one from Dell.
I THINK looking at the phone and screen, the lint is getting in via the speaker hole at the top.
Also it looks like fine denim pocket lint.. how many of you with the complaint, wear denim and stick the phone in your front pocket?
Both my initial DVP from the WP7 launch (11/8) and my current one have dust under the screen. I tried getting a replacement from Dell last week, but the replacement locked up frequently. For now I'm sticking with dust rather than lockups.
I'm interested to know if others who have had their's for a few months are experiencing the same.
cdgoin said:
I asked about this a while ago.. I got a new one from Dell.
I THINK looking at the phone and screen, the lint is getting in via the speaker hole at the top.
Also it looks like fine denim pocket lint.. how many of you with the complaint, wear denim and stick the phone in your front pocket?
Click to expand...
Click to collapse
Not sure, but it could also be getting in from the back. There is tons of dust/lint from my pocket underneath the battery cover and battery.
the evidence is compelling
dell should stick to computers, where they have excellent service
if they want to manufacture phones then research first
i dont think they forgot about sealing the screen
Has anybody tried casings etc? Do these help keeping dust away? I have heard of invisible shield and otter box.anybody tried them?
Sent from my HD7 T9292 using Board Express
I have the otterbox and a screen protector and still got dust under my screen, kind of annoying but I can deal with it. Itd not making or breaking my phone at this time, but it would be better if the dust wasnt there.
937dytboi said:
I have the otterbox and a screen protector and still got dust under my screen, kind of annoying but I can deal with it. Itd not making or breaking my phone at this time, but it would be better if the dust wasnt there.
Click to expand...
Click to collapse
that sux.
I was planning to buy otter box hoping that'd help..
What now? I have to visit many dusty places:-S
Sent from my HD7 T9292 using Board Express
My second DVP has sucummbewd to DUst under the screen again, and this time its owrse than the one I sent back.. Hmm.. :-/
Shoudl I send it back again..?
cdgoin said:
My second DVP has sucummbewd to DUst under the screen again, and this time its owrse than the one I sent back.. Hmm.. :-/
Shoudl I send it back again..?
Click to expand...
Click to collapse
I think it's just a flaw in the design. It happened on my original MS Store DVP and the December replacement.
I've got a few specks of dust under my screen as well. Super frustrating because I don't even use the DVP daily, it just sits at home for testing usually. Now I keep it in a ziplock bag because I'm a freak.
My brother's first unit had a ton of dust under it, but for the moment his new one is fine. He actually uses his everyday and it spends tons of time in his pocket.
Definitely a design flaw/ quality control issue but I won't send it in just to get a refurb back, I don't trust Dell enough.
As you can see in the pictures. There are holo effect in my phone glass protector..I apply it 6 hours ago. Should i w8 some hours to go it away? Or should i try olive oil+Cotton Bud trick before some dust go in that area?
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I suggest the latter option but just keep in mind that sometimes it wont work as it depends on the quality of your tempered glass. Some bad ones leave those forever.
Get replacement. There's no way to seal by itself.
Sent from my LG-H872 using Tapatalk
Those are the same protectors I got and I only had some very mild amounts of this around the edges, most of which I was able to smooth out. There's just a tiny (1mm) spot that remained and it doesn't bother me. I followed the video instructions they reference rather than their printed ones and I think it made the difference.
sagor1 said:
As you can see in the pictures. There are holo effect in my phone glass protector..I apply it 6 hours ago. Should i w8 some hours to go it away? Or should i try olive oil+Cotton Bud trick before some dust go in that area?
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Screen was not completely clean or protector defective.
The screen on an LG G6 is flat.
You should never see that.
tech_head said:
Screen was not completely clean or protector defective.
The screen on an LG G6 is flat.
You should never see that.
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I post this problem on reddit.
A guy from there told me there was a dust in that area.So he suggest me to lift that part and clean it with dust sticker.
But only lift+clean that area causes more dust+sticker glue on there.
So i open it up fully & reinstall the glass.
But those holo effect is there.
Did you reinstall the old one, or put on a new one? If you reinstalled the old one, the dust is going to stick to it and there's no way to really get it off. You need a brand new one.
If you installed a new one, one of two things is going on. Either you are not cleaning the screen as well as you think (maybe you have some really stuck small particle there), or you are getting something under the edges when you install it.
To help with the first, you might want to use a magnifier with a light to check. Make sure to use the dust remover stickers. It may help to apply in a humid bathroom (run the shower for a while if needed) to keep the floating dust down.
To help with the second, make sure you are not holding the protector with your fingers AT ALL after removing the plastic from the adhesive side. You should have guide stickers attached to the top side (the surface you will be touching once it's applied), sticking out over the edges, which you hold on to. Don't try to hold the protector by the edges with your fingers. If you make a hinge with the stickers like they show you in the video, it's pretty easy to line it up and you don't have to touch it at all.
jdock said:
Did you reinstall the old one, or put on a new one? If you reinstalled the old one, the dust is going to stick to it and there's no way to really get it off. You need a brand new one.
If you installed a new one, one of two things is going on. Either you are not cleaning the screen as well as you think (maybe you have some really stuck small particle there), or you are getting something under the edges when you install it.
To help with the first, you might want to use a magnifier with a light to check. Make sure to use the dust remover stickers. It may help to apply in a humid bathroom (run the shower for a while if needed) to keep the floating dust down.
To help with the second, make sure you are not holding the protector with your fingers AT ALL after removing the plastic from the adhesive side. You should have guide stickers attached to the top side (the surface you will be touching once it's applied), sticking out over the edges, which you hold on to. Don't try to hold the protector by the edges with your fingers. If you make a hinge with the stickers like they show you in the video, it's pretty easy to line it up and you don't have to touch it at all.
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I followed this one
<iframe width="560" height="315" src="https://www.youtube.com/embed/NeMZoWeS4X0" frameborder="0" allowfullscreen></iframe>