My son is playing one game on my note very often. Few days ago I've spot that in the place where there is a steering in his game (so he touches only that part of the screen) my finger is not moving smooth through that area (it is like brake in the screen ) Also the smudges typical to stay on the screen when you drive the finger though it are not staying in that area. When I was cleaning the screen I've spot the dampness of the cloth I use is not covering that spot.
I always clean the screen only with a dump soft cloth and never had any problem like this before with any other device.
Did any one else had similar problem before?
Is it possible the protective layer on the screen had been removed of that area?
May it be a warranty issue or it will not cover it (the tablet is 3 months old)?
Do you have any idea how I can repair it?
Regards
.
kayteck1 said:
My son is playing one game on my note very often. Few days ago I've spot that in the place where there is a steering in his game (so he touches only that part of the screen) my finger is not moving smooth through that area (it is like brake in the screen ) Also the smudges typical to stay on the screen when you drive the finger though it are not staying in that area. When I was cleaning the screen I've spot the dampness of the cloth I use is not covering that spot.
I always clean the screen only with a dump soft cloth and never had any problem like this before with any other device.
Did any one else had similar problem before?
Is it possible the protective layer on the screen had been removed of that area?
May it be a warranty issue or it will not cover it (the tablet is 3 months old)?
Do you have any idea how I can repair it?
Regards
.
Click to expand...
Click to collapse
Is it a break down of the screen or could it be a residue from something that was on the users hands. From what you are describing it sounds like it may be a build up of oils or maybe silicon.
It would be very difficult for a finger to damage the screen unless it had sand or soil on it.
I suggest that you try some dish soap / detergent on it to cut through any deposit and repolish.
Sent from my GT-N8000 using Tapatalk HD
I've tried soap, washing-up liquid and surgical spirit with no luck.
When i was trying to clean it with surgical spirit, the cloth was driving difficult through that area and squicking.
When the screen is cleaned there is no sign of any spot or anything on it. It looks perfectly clean.
I am afraid to do any more cleaning on it not to make bigger damages
I don't think any sand or dirt was on his fingers as I ask my kids to wash their hands every time before taking the tablet.
.
If you can see the spot you are talking about could you post a photo of it.
Like I said, there are NO visible marks at all when the screen is cleaned. The only thing then stating that something is wrong is a little resist (like roughness) when driving a cloth over that area. Visually everything is 100%.
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But, when you start using it, you can see there is a different mark of finger smudges in that area and when I huffed on the cleaned screen, that is what I got.
.
I know this does not help the issue.. But you could but a screen protector. (the cheaper plastic feel ones work best with s pen ).
Also call samsung it does sound like it would be covered by Warranty ..
Reminds me to put screen protector on my tablet today. i took it off because it was very old ..
Good Luck...
Erica Renee .. The Geeky Chic
Try pure carnuba car wax...
BarryH_GEG said:
Try pure carnuba car wax...
Click to expand...
Click to collapse
is this a joke?
.
erica_renee said:
I know this does not help the issue.. But you could but a screen protector. (the cheaper plastic feel ones work best with s pen ).
Also call samsung it does sound like it would be covered by Warranty ..
Reminds me to put screen protector on my tablet today. i took it off because it was very old ..
Good Luck...
Erica Renee .. The Geeky Chic
Click to expand...
Click to collapse
already ordered one today... hope the spot won't be spot from beneath the protector...
anyway i will try to sort it out under warranty as it does look like screen surface issue for me.
.
looks like an abrasive has done damage there, you can see the marks. no warranty will cover that.
kayteck1 said:
is this a joke? .
Click to expand...
Click to collapse
Nope. I wax my screens, even those with protectors, regularly. It makes S Pen and my fingers glide easier and helps keep abrasives from accumulating or scratching the display. Carnauba wax is natural and won't harm the display.
GoNz0 said:
looks like an abrasive has done damage there, you can see the marks. no warranty will cover that.
Click to expand...
Click to collapse
I would have to agree with GoNz0........
Did you happen to purchase an extended warranty w/accident protection?
whats the kid been doing, eating sweets while playing?
even worst would be munching a bag of crisps and rubbing salt onto the screen.
crap, i better get a protector on mine, my 3 year old uses it :|
Related
So i somehow managed to scratch my HD2 screen. Im always careful, and watch where I put it etc.
I only had it in my jeans pocket, so i dont know how it could have happened. No dirt, sand etc in my pocket, so who knows...
Has anyone tried to remove light scratches from the screen? Im thinking of using a light scratch repair kit that a jeweller sells to take out the scratches from like crystal / glass watches. Anyone tried these?
Im not going to use toothpaste, or brasso unless someone else has tried and there are no side effects (like fine swirl marks etc)
thanks.
so you didn't have it in the case, just bare HD2 in your pocket?
ozkaya said:
so you didn't have it in the case, just bare HD2 in your pocket?
Click to expand...
Click to collapse
that would be correct, a phone in a clean cloth pocket....
I carry mine the same way.
Are you sure it's a scratch, and not a raised residue mark of some kind? Maybe try 50/50 water/vinegar mix just to be sure?
if it's a really light scratch (i.e. your nail doesn't catch it), you get cerium oxide and a buffing wheel and polish it. if it is deep, you have to sand it and things might get ugly. good luck.
^^ sanding it would be a HORRIBLE idea... lol i'm not sure if that was a joke response or what....
no, im not sanding it
Its what id class as a light scratch, that my finger nail runs over it and doesnt catch.
My grandad had a scratch on his watch he sat for hours polishing with a soft cloth and spit (yeughh) but it worked ! worth a try & It's FREE !!
ProjektFuze said:
^^ sanding it would be a HORRIBLE idea... lol i'm not sure if that was a joke response or what....
Click to expand...
Click to collapse
wet sanding with a very fine grit sand paper is not a joke. horrible it may sound, but it's the last option for glass screens like iphone, ipod etc when they have deep scratches. you can verify it yourself by googling it.
ozkaya said:
wet sanding with a very fine grit sand paper is not a joke. horrible it may sound, but it's the last option for glass screens like iphone, ipod etc when they have deep scratches. you can verify it yourself by googling it.
Click to expand...
Click to collapse
1 word -- rivets
Hi!
You need cerium oxide. The glassworks use it to remove crystals stripes.
You must mix the cerium oxide with water, apply with cotton on the screen, making strong pressure.
But you need a hard work to remove the crystal stripes. I need an entire afternoon to do it.
Be aware, because you are going to get wet and dirty phone.
You will notice the screen to remain with a siege where you have been.
Then I apply rain-x, is a product for crystal car that does water slipping: http://www.rainx.com/Products/Windshield_Treatment/Original.aspx.
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And then oncetime cleaned:
The finish is almost perfect, but maybe not you goes well, is matter of patience.
Sorry for my english.
I hope that I help you.
Cheers!
Im not sure what you mean by remove the crystal stripes? I only want to remove a very light scratch.
By a siege remaining i think you mean there will be a small low spot where you polish?
Im still not sure why you put rain-x on the screen afterwards though...
simply apply a display protection foil (of good quality). most od them let scratches disappear. NOT KIDDING!
brynweb said:
I carry mine the same way.
Are you sure it's a scratch, and not a raised residue mark of some kind? Maybe try 50/50 water/vinegar mix just to be sure?
Click to expand...
Click to collapse
+1 I also carry mine the same way.
I have successfully removed shallow scratches from a glass watch face by polishing using metal polish applied on a cotton bud.
This may not be as ideal as a dedicated jewellers polish but at least it uses materials that many people already have.
The metal polish contains mild abrasives and the small cotton bud helps keep the polish localised and not cover the article being polished.
Be warned, it takes a long time though, but generally it seems that any method that takes a long time is less likely to cause damage !
- Steve
Tunay said:
+1 I also carry mine the same way.
Click to expand...
Click to collapse
+1 And me!
If you rub the screen really vigorously with some really course sandpaper, for a looooooooooooooooooooong time then you won't be able to see the scratch any more
Meh, 'i take my hat of to you', ive had my phone in my pocket for months, sometimes alongside keys or headset (whoops) but no scratch yet, front nor back.
Toothpaste wont even work, like mentioned before this really is glass, your best bet is wet sanding (and ye, be careful with that) or some similar way to polish glass.
Or you try and get the resin used to repair car windshields (HPX2?) seeing how that basically fills cracks in windshields, filling/hiding a scratch should be possible? im not sure though, ask around a bit before doing that, best go for the wet sanding
well i tried brasso. The main thing i was worried about was causing more minor swirl marks, but it went ok. Only did it for about 20 mins though and it went from running my nail over it and feeling it without catching to running my nail over it without feeling it. Its still just as visible however. No swirl marks left from the brasso either.
I think the next step would be the cerium oxide powder. Might use the Dremel i have with the powder on a small polishing pad and see how that goes...it definitely needs a lot more time, or power tools to help remove it.
Wow careful there, the dremel is a powertool, it might sand/polish with to much power, sure its a ***** to do it by hand, but thats still the best possible way
About one hour ago, my Tab get down when i exit from my car.
About 30-35cm only, and see, glass broken... there is embarrassed for a terminal whit this price!!
So... someone have any idea about where i can find a glass for change it?
The glass is Gorilla Glass and should have stood up better, much better.
If I were you I would be asking Samsung to fix this under Warranty as clearly the glass has failed.
Gorilla glass or not, it depends on the way the Tab fell.
513 said:
Gorilla glass or not, it depends on the way the Tab fell.
Click to expand...
Click to collapse
Yes, but if down from 1 meter.. not just 30/35cm!!!
513 said:
Gorilla glass or not, it depends on the way the Tab fell.
Click to expand...
Click to collapse
+1
Gorilla glass is not indestructible. I got a scratch on my Galaxy S just from dropping it maybe 5 inches.
But that was face down on a gravel road. I am only mad at myself because it would be silly to expect any screen material to just take a rock getting slammed into it. The glass is tough but anything hard hitting it at just the right angle will still break it.
jnutz said:
+1
Gorilla glass is not indestructible. I got a scratch on my Galaxy S just from dropping it maybe 5 inches.
But that was face down on a gravel road. I am only mad at myself because it would be silly to expect any screen material to just take a rock getting slammed into it. The glass is tough but anything hard hitting it at just the right angle will still break it.
Click to expand...
Click to collapse
You obviously have not seen the You-Tube video where a chap fires from a compressed air chamber gun, THREE air pistol pellets onto the screen.
Found an article on it here.
Beards said:
You obviously have not seen the You-Tube video where a chap fires from a compressed air chamber gun, THREE air pistol pellets onto the screen.
Found an article on it here.
Click to expand...
Click to collapse
Actually I have but I think you are missing my point. It isn't about the amount of force being applied but rather how the force is applied. Like with my accident it hit at just the right angle on a sharp rock. BB's are round which leads me to believe the screen shouldn't be that easily scratched by them. But I bet if you tried that same exercise with a slingshot and a nice jagged rock the results would be quite different.
I have dropped it other times from much higher places and it survived just fine. It is all about how it lands and the TAB is pretty heavy so it doesn't take much distance for it to reach free fall speed. The TAB is going faster after falling one foot than another device that doesn't weigh as much. Sure they would eventually both reach free fall speed and fall at the same rate but the TAB being heavier gets there quicker.
Tomorrow i will try to call the customer care..
And what are they going to do for you? Tell you that your screen is broken? They aren't going to replace something that was clearly caused by mishandling. I know it sucks but you just have to accept it and be more careful from now on. There is probably a local shop than can repair it for you but as new as the TAB is they might have issues finding replacement parts.
I dropped my really hard from about 60cm up...face first onto a marble floor....nothing happened to it..
AFAIK Gorilla glass makes the screen hard to scratch. It shatters all the same as any other glass ;-)
Thats why they call it glass I guess.
Surface is hard but side impact looks like the cause in this case. My guess is if it had fell face down you would have had some and maybe possible no scratches.
Either way it just tells us what we already know. The TAB doesn't like being dropped. Much like a lot of other expensive electronic goodies.
I wish the TAB came with a lanyard because this thing can be a little slick and hard to hold onto. Especially if you swap hands half way through your movie and get lube on it. Almost dropped mine a couple of times already.
Again in the corner! If I see a picture of a device with a broken screen it is always in the corner. Think I'm going to get one of those ugly silicon cases:
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As you can see the display is protected all away around the edge. I agree with jnutz, it is how the force is applied. Appearently those displays doesn't like a force momentum on the corners (or sideways on one of the edges of the screen)
OP, please prove me wrong because I really don't like those silicon cases, but did it just bounced on its corner or perhaps on the bottom edge?
Technomancer said:
AFAIK Gorilla glass makes the screen hard to scratch. It shatters all the same as any other glass ;-)
Thats why they call it glass I guess.
Click to expand...
Click to collapse
Yep.
My Tab fell a couple of times already, but the silicon TPU skin saved it. By the way, I don't find my silicon cover particularly ugly, it is smooth and very discrete. Cheers, dan
daniel.weck said:
Yep.
My Tab fell a couple of times already, but the silicon TPU skin saved it. By the way, I don't find my silicon cover particularly ugly, it is smooth and very discrete. Cheers, dan
Click to expand...
Click to collapse
You have any pointers to pics of the cover you got?
jnutz said:
either way it just tells us what we already know. The tab doesn't like being dropped. Much like a lot of other expensive electronic goodies.
I wish the tab came with a lanyard because this thing can be a little slick and hard to hold onto. Especially if you swap hands half way through your movie and get lube on it. Almost dropped mine a couple of times already.:d
Click to expand...
Click to collapse
Best post in this thread! LOL
slimdizzy said:
Best post in this thread! LOL
Click to expand...
Click to collapse
LMAO ....Too funny
dropped mine about yesterday about a foot and a half to the ground as it slipped out of my pocket, luckily no damages
This device is nearly 98% glass on the front with a thin strip of material bordering the screen.. it's going to happen exactly like you pictured it.
Get a case like the one with the kickstand if you want to better protect your Tab
Just an FYI for people.
A screen protector is always a good investment, it also does a great job of keeping finer prints down.
Zach Alt said:
Just an FYI for people.
A screen protector is always a good investment, it also does a great job of keeping finer prints down.
Click to expand...
Click to collapse
Was there really a need for a thread saying you can scratch glass? Not being a jerk, just wondering
Also a heads up, if you punt it across the room it might break.
husker91 said:
Was there really a need for a thread saying you can scratch glass? Not being a jerk, just wondering
Click to expand...
Click to collapse
Yes, this is in regards to posts in the availability thread at the top. You would be surprised at the amount of people that think Gorilla Glass is impervious to all scratches.
also get a matte screen cover that glossy ass screen for the LOSS
Another FYI for people is you should always walk around with a surgical mask and rubber gloves on because that'll reduce you risk of catching any germs!
gmcbay said:
Another FYI for people is you should always walk around with a surgical mask and rubber gloves on because that'll reduce you risk of catching any germs!
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I tend to resell my tablets & cellphones when I upgrade so having a screen protector on them is a must. Plus, I rather be safe than sorry.
removed text due to double posting
Waiting on Steinheil ultra clear protector.
Have that on my Evo and it's great. So much better than zagg/invisiblesheild/etc.
I like the zagg/invisible shield for the reason most hate them, the orange peel.
Feels better, and it destroys fingerprints, and glare.
Zach Alt said:
Yes, this is in regards to posts in the availability thread at the top. You would be surprised at the amount of people that think Gorilla Glass is impervious to all scratches.
Click to expand...
Click to collapse
I posted in that thread about me not using a screen protector. I don't put my device in a position that it would be that likely to get scratched. nothing is impervious, but you'd be surprised at how tough good glass can be. I just can't stand how my device looks and feels after putting on any screen protector.
In my experience with Gorilla Glass (on my Droid X) I haven't put a screen protector and the screen is still flawless. I have had it sitting on my lap in my SUV and as I exited the car it fell face down on the asphalt. Metal was nicked, screen was gorgeous as ever...
With a tablet... who's going to drop a tablet... Dont waste your money.
unless you grind sand or a diamond on your screen then you really don't need a screen protector....
Other things that might break the screen like dropping it from an airplane will more than likely break the plastic shell of the tab plus the processor and anything inside..
starplaya93 said:
unless you grind sand or a diamond on your screen then you really don't need a screen protector....
Other things that might break the screen like dropping it from an airplane will more than likely break the plastic shell of the tab plus the processor and anything inside..
Click to expand...
Click to collapse
Yeah, wrong. I scratched my iPhone with a ruler. And I scratched my EVO with a screwdriver.
It happens.
Zach Alt said:
Yeah, wrong. I scratched my iPhone with a ruler. And I scratched my EVO with a screwdriver.
It happens.
Click to expand...
Click to collapse
were you purposely trying to scratch your device?
I can't imagine your phones getting scratched by a screwdriver or ruler unless you were purposely trying to do so. You would of had to used a lot of force and purposely and aggressively rub the ruler/screwdriver on your device...
The thing is... Who in their right mind would do that?
Gorilla glass does scratch. if you are unlucky it can scratch given a fairly light contact with the wrong item!
It is much better than standard glass. It IS scratch resistant. But it CAN scratch!!
I have a couple of scratches on my Dell Streak from being in contact with keys.
I also have a scuff, across the screen, from dropping on the road.
However.. I won't be putting on a screen protector on my tablet. When I carry it, it wont be in my pocket, it will be in a neoprene case.
RedMist said:
Gorilla glass does scratch. if you are unlucky it can scratch given a fairly light contact with the wrong item!
It is much better than standard glass. It IS scratch resistant. But it CAN scratch!!
I have a couple of scratches on my Dell Streak from being in contact with keys.
I also have a scuff, across the screen, from dropping on the road.
However.. I won't be putting on a screen protector on my tablet. When I carry it, it wont be in my pocket, it will be in a neoprene case.
Click to expand...
Click to collapse
gorilla glass can definitely get scratched, however i'v had my phone in my pocket with my keys plenty of times and the screen has never been harmed... The way I see it, if I do something terrible enough to my device that leads to the screen scratching then more than likely I probably destroyed the entire thing.
ive scratched my transformer, not sure how it happened!
So I bought my phone one month ago, and boom, scratch. It just happened for putting it in and taking it of my pants pockets, so I guess our screen sucks balls.
Anyway, what should I do? I mean, that thing that got scratched is a protective piece of plastic that's over the real screen, right? Should I try the toothpaste method? Should I send it to Sony for repair (is it expensive?)?
if it's just a protector, then don't worry I have the same issue, I have 2 scratches over my screen protector, just change it from the markete, its pretty cheap, no need to be worry mate.
orangzeb said:
if it's just a protector, then don't worry I have the same issue, I have 2 scratches over my screen protector, just change it from the markete, its pretty cheap, no need to be worry mate.
Click to expand...
Click to collapse
I'm not sure it is the protector. Upon further reading, I think that the thing I called "plastic" is in fact the digitizer...
Dexter_prog said:
I'm not sure it is the protector. Upon further reading, I think that the thing I called "plastic" is in fact the digitizer...
Click to expand...
Click to collapse
There's no preinstalled screen protector. So you have scratched plastic screen directly... however touches will still be recognized OK since actual digitizer is about 1mm under that plastic
Blagus said:
There's no preinstalled screen protector. So you have scratched plastic screen directly... however touches will still be recognized OK since actual digitizer is about 1mm under that plastic
Click to expand...
Click to collapse
yeah, but the problem is that now I have a 1mm blurry square (the scratch) in the middle of my screen, which is annoying because everything displayed under it becomes blurry and darkened . Is it expensive to repair?
Goddamit, this is depressing me
you could've used a leather case, but now it will cost you ..
I guess you should have bought a gorilla glass device . My x8 once felt to the ground and I got the pieces of it, but didn´t make anything to the screen . But screens can be replaced, you just need to buy a new one, I changed the screens of two of older phones I had on past
My LCD screen itself is damaged. There is a small spot near the upper right of the screen that is slightly brighter if a pure white image is shown. It is definitely lcd damage. We're in the same boat .
SpyderX said:
My LCD screen itself is damaged. There is a small spot near the upper right of the screen that is slightly brighter if a pure white image is shown. It is definitely lcd damage. We're in the same boat .
Click to expand...
Click to collapse
No, I think it's not a screen damage. My phone has got this too. I think it's a factory fault. (I see when it sould be a homogene black "colour")
Asycid said:
No, I think it's not a screen damage. My phone has got this too. I think it's a factory fault. (I see when it sould be a homogene black "colour")
Click to expand...
Click to collapse
Now I feel better. It is quite slight such that usually it is quite hard to spot it unless there is a pure white background. One more thing, does your spot have a pressure distortion (the grey coloured waves that appear when you press the screen too hard) when you are pressing another part of the screen too hard?
Maybe you get lucky and get a cypress one
http://www.ebay.co.uk/itm/GENUINE-S...K_Replacement_Parts_Tools&hash=item1c1d4b9835
Anyway, our screen is harder to scratch compared to a normal one.. Were you wearing jeans, i'm asking this because they usually have some metal pins in the pockets?
And the reason why i don't have a single scratch on my phone is: http://www.orkio.com/db/pictures/modules/PDT/PDT060207001/201031016115830195.jpg
SpyderX said:
Now I feel better. It is quite slight such that usually it is quite hard to spot it unless there is a pure white background. One more thing, does your spot have a pressure distortion (the grey coloured waves that appear when you press the screen too hard) when you are pressing another part of the screen too hard?
Click to expand...
Click to collapse
Erm, no. My screen is brigther on the right side when there should be black on the screen. There is no colour disortion when I push harder (and to be honest I never push harder, because it don't need to be pressed harder), and when the phone is on and ready, this brightness difference absolutely not noticable. Only on homogene black screen.
BUT that doesn't mean your phone has been damaged! But if it worries you, then take it back to your local store, and they'll change it with guarantee, I think. Don't worry
@Nikkopt:
I'm using this mobile wallet, and I love it! Even my MW600 headset can be held on it, cause it has got 3 pockets beside the main mobile holding pocket
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Asycid said:
@Nikkopt:
I'm using this mobile wallet, and I love it! Even my MW600 headset can be held on it, cause it has got 3 pockets beside the main mobile holding pocket
Click to expand...
Click to collapse
It's pretty neat
I just pointed to the fact that any person who has a touch-screen mobile should buy a mobile-wallet as soon as possible. They're cheap, I mean much cheeper than repair a broken phone
Well, I got some of it off by using car polisher, haha. It is not completely gone, but at least it doesn't distort what's underneath it anymore. I am buying one of those screen protectors ASAP, but I'm not getting a phone wallet. That's a bit overkill for me.
I've used a defender case for nearly a decade. I work in an industrial environment and need maximum protection. I also enjoy the holster, especially with a phone this big!
After trying a couple of useless TGSPs, and reading the raving reviews for the Whitestone Dome, I knew I had to make it work.
The TGSP installation went perfectly, and 5 minutes of carving with a craft knife was all it took until the Defender fitted perfectly!
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}
laurie9300 said:
I've used a defender case for nearly a decade. I work in an industrial environment and need maximum protection. I also enjoy the holster, especially with a phone this big!
After trying a couple of useless TGSPs, and reading the raving reviews for the Whitestone Dome, I knew I had to make it work.
The TGSP installation went perfectly, and 5 minutes of carving with a craft knife was all it took until the Defender fitted perfectly!View attachment 4493281View attachment 4493282View attachment 4493283
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Could you take a picture of it installed from the side profile? I'm curious how high the edges of the case go, relative to the screen glass.
Brokk said:
Could you take a picture of it installed from the side profile? I'm curious how high the edges of the case go, relative to the screen glass.
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Good enough?
laurie9300 said:
Good enough?View attachment 4494309
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Thank you.
If I'm seeing it correctly, if you took a ruler and layed it across the middle of the phone it would be laying directly on the glass, not touching the edges at all. Correct?
Even if that is the true, the sides still look a little higher than I have seen on most other cases. That's a good thing.
Correct.
This makes me nervous as if the phone falls on an edge, the outcome would not be good.
laurie9300 said:
Correct.
This makes me nervous as if the phone falls on an edge, the outcome would not be good.
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Actually, it's worse than than. Even if your phone falls perfectly flat, face down on a flat surface, the high bumpers on the top/bottom will hit, with nothing in the middle of the long stretch. This will result in the phone bending/flexing in the middle. Glass isn't meant to flex like that. The result is likely breakage. It's like the phone screen is designed to break almost no matter what sort of impact there is.
Brokk said:
Actually, it's worse than than. Even if your phone falls perfectly flat, face down on a flat surface, the high bumpers on the top/bottom will hit, with nothing in the middle of the long stretch. This will result in the phone bending/flexing in the middle. Glass isn't meant to flex like that. The result is likely breakage. It's like the phone screen is designed to break almost no matter what sort of impact there is.
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It depends on how the case. Watch this UAG drop test, especially falling on the screen side
Hey, where exactly did you shave off the plastic?. I'm looking to get a defender and want to use the Dome glass protector as it seems to be the best thanks
stefan416 said:
Hey, where exactly did you shave off the plastic?. I'm looking to get a defender and want to use the Dome glass protector as it seems to be the best thanks
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If you look at the first picture in the OP, you just need to carve out the two top corners a little.
They are the only two places the case interferes with the whitestone.
I fitted the whitestone first, and left it overnight to properly cure.
Then I offered the top hard section of the case to the phone and scored (with a craft knife) the inside edges of the notch at the top of the whitestone.
After removing the top of the case, I started removing material from the corners, a little at a time.
Keep trying to fit the case, then carve a bit more, until it fits.
It only took a few minutes.....
That's awesome, this might be the way to go for me then as I currently have the Supcase full body armour one. I love everything about it except the plastic screen protector which is all scratched up after only two weeks. I'm babying this new phone to so it's quite disheartening
The OtterBox Pursuit series fits perfectly with the WhiteStone Done, I'd go as far as to say it's the perfect combination for protecting the S9+.
I have the Otter Box Defender because I work construction and it has proven it's the best on my S5, V20 and now S9 Plus . Just ordered the Whitestone Dome too on Amazon cus my wife had a discount and I got $10 off .
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Privacy screen protector and no shaving down the Defender.
https://forum.xda-developers.com/showpost.php?p=77152357&postcount=142
Would like to ask you (Otterbox Defender+WSD glass user) whether you got change your casing a lot? Or take out the casing to change your SIM Cards? Or you never take out at all?
If you got take out the casing a lot of times, will the case push the glass out?
Just to clarify did you carve before you applied the protector or once it had been adhered to the cell phone?