Database Users

Problems sending mail through smtp when using GPRS

I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?

i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way

Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!

Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris

Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?

try something like relay.tim.it or they should have some data support.

According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.

Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!

E-mail thru GPRS of SMART Philippines

Hi! I'd like to know the outgoing server settings (SMTP) of Smart Communications. I have no problem receiving mails from my office POP using GPRS but I can't send mails. I already tried configuring exmail.smart.com.ph and smtp1.smart.com.ph to no avail.
Thank you very much for the help!

Problems using GPRS

I have an o2 XDA Exec, o2 ROM
I don't apear to be able to download email to my XDA using GPRS, I can using WIFI, or through the USB cable.
I have set up a number of different e-mail accounts including using Authenticated (and non) e-mail servers from different providers.
I can connect to the internet on internet explorer, but when I try to access my e-mail at the same time, I get no joy. The message from my inbox is always "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try yo download messages again."
I have set an account up to connect using Work, and another account setup to connect using The Internet, but none work
I have tried leaving the GPRS connection permanently open as suggested elsewhere, but that has failed to work also

Hi mate,
Your on O2 right?
Text
UPDATE
to
80202
This will download any network updates and settings to your handset.
If you are struggling, call o2 one of the staff will do it from their end, then switch your Xda off after an hour and the changes should have been made.
Hope this helps

I tried the update service by text, but no joy. I have contacted the operator, so I will let you know how I get on.
Thanks for your help

Still no joy. Spoke to o2 Customer Services (Data Management), very helpful people.
I can make the XDA pickup e-mail from an o2 test account, but not from my mail accounts. I even put the same sim card into an XDA II and it collected the e-mail fine. I can still collect e-mail from my WiFi connection, so the account settings are correct on the Exec. I am completely stumped. If anyone can work out a solution for these, then a Blue Peter badge will be sourced and shipped to them!! :lol:

in my mms settings for o2 i have
server name - O2UK
gateway - 193.113.200.195
port no - 9201
server address - http://mmsc.mms.o2.co.uk:8002
wap version WAP 1.2
outgoing email should be smtp.o2.co.uk
Listen do you have a 3 g SIM from o2?
let me know how you get on with these....cheers, Nep :wink:

Hi Nep,
I do not currently have a 3G sim, but one is on its way to me, should hopefully arrive in the morning. The MMS settings don't relate to GPS do they? Looking at my o2 Active settings for the GPRS connection, they read
Connection Name O2 Active
Modem Cellular Line (GPRS, 3G)
Access point name wap.o2.co.uk
username o2wap
password asterisked out
domain blank
Afdvanced settings
TCP/IP = Server-assigned ip addresses, no options selected
Servers = Use server-assigned addresses
As always, yuor time and efforts are greatly appreciated

All sorted
Sorted it....
I set up a new GPRS connection using (some of) the settings roughly laid out here http://flash.o2.co.uk/productsservices/mobileweb/pdfs/Pocket PC manual set up instructions.pdf
Changed the access point to MOBILE.O2.CO.UK and Voila, I have a happy GPRS connection.
Thanks for your help Nep,

Excellent news, great job all round.
How do you find your connection to your PC, is activesync working ok for you?

No real problems with ActiveSync once I got it setup, which was most of the problem. I ad to get the very latest (but hardly greatest) version from MS.
Now, so long as I don't have ZoneAlarm running, I can synchornise with issue

cool will re-install and drop mcafee to see what's what.
Cheers again...

pocket outlook: "Error Synchronizing" ???

Anyone having trouble with pocket outlook giving you the error message: "Error Synchronizing" when trying to send/receive emails?
It seems to happen when I have more than one meeting request sent to me from another WM user. No emails are downloaded(outlook disconnects after trying to download messages), they're still on the server.
I'm using my own website's webmail.
Anyone else having issues like this? or know what to do to correct it?
Thanks in advance,
/sml_blok

Hi
I'm having the same problem. I have a Tmobile Uk Vario III/Tytn II I can make and receive calls, sms, mms and get internet access but all my email accounts when trying to send/receive say error synchronising and then the phone says cannot connect with the current connection settings tap settings to change.
I've been through the gprs settings several times
in connection settings
my connection is t-mobile internet
modem type cellular line (gprs, 3g)
access point name APN- general.t-mobile.uk
username: user
password: wap
click on advanced ticked use server assigned IP address
these settings haven't changed but suddenly i can't receive emails for the last 3 days... help anyone?

Can't send e-mail with authentication

My outgoing mail server requires authentication (the incoming server doesn't). But it just won't work. I'm connecting through Wi-Fi and using the exact same settings as in Outlook. I always get the same error message (see screenshot).
I am entering the mail settings in Start/E-mail/Menu/Options not in Mail/Account Settings - which does not remember the authentication username and password (this is discussed in another thread).
This is driving me nuts. Any ideas or help would be greatly appreciated.

Does anyone know anything about outgoing e-mail authentication?

Yes I have this problem to can any won help to shed some light on this subject

Im using about 20th ROM on my HD2 and there is no problem with SMTP authentication. Just only set CORRECT SMTP server name and login name and password. And it does work on GPRS, HSDPA, Active Sync, WIFI without problems... I dont understand what is your problem...

Petulinek said:
Im using about 20th ROM on my HD2 and there is no problem with SMTP authentication. Just only set CORRECT SMTP server name and login name and password. And it does work on GPRS, HSDPA, Active Sync, WIFI without problems... I dont understand what is your problem...
Click to expand...
Click to collapse
Thanks Petulinek,
I am using the exact server name, login name and password that I am using in Outlook. I have checked it many times but it is still not working. I have tried it on Active Sync and WIFI.

On your screenshot is strange message. I think it try email send via data connection, not via AS. Is in your Active sync set that connection connects to internet?

Petulinek said:
On your screenshot is strange message. I think it try email send via data connection, not via AS. Is in your Active sync set that connection connects to internet?
Click to expand...
Click to collapse
Yes, I can use Active Sync to access the Internet. I can receive e-mail and browse and remote desktop etc. but not send e-mail.

On email settings, page with SMTP server - Advanced server settings - is in network connection "The internet"?

Petulinek said:
On email settings, page with SMTP server - Advanced server settings - is in network connection "The internet"?
Click to expand...
Click to collapse
Yes it is set to 'The Internet' but I have also tried 'Work'.

Petulinek,
Do you know what type of Authentication is supported by HTC Mail?
My server supports PLAIN/PLAIN TEXT, CRAM-MD5 or DIGEST-MD5.