Database Users

Problems sending mail through smtp when using GPRS

I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?

i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way

Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!

Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris

Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?

try something like relay.tim.it or they should have some data support.

According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.

Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!

sending email issue

Hi guys,
Im having a frustrating time trying to get my outlook to send email. I can receive just fine.
Just a note, my computer sends/receives fine and i use the same settings on computer and phone. I never user activsync because ive never been able to get the linux version to work for me.
My server requires authentication however i get this error when i try to send: "The message(s) could not be sent. Check that you have network coverage
and that your account information is correct. Then try sending again."
If i uncheck the option for authentication, the email bounces as it should saying relay is not allowed.
Im using the same settings as my computer, but I just dont see whats wrong. Im a linux user and built my webserver so i feel like i should be able to figure this out which leads me to thing outlook sucks lol
Any suggestions to try?
James

In 'Edit Server Settings' where it has your User name, Password, and Domain how do you have that set up? when i first did mine i set it up with all three, but it didn't work, and what worked for me was setting the username to be [email protected] leaving the Domain field blank -- so that is something to look into, and if it is different maybe try setting it up the other way just putting your email as the username and the domain in the domain field.

How do i find 'Edit Server Settings'?
In my inbox, i click the Menu button bottom right, click tools and options. then i click on the email account i created, which sends me through all the email settings in the following order.
Note: i never used Outlook email as it never let me specify pop or imap so i added New Account.
Email address -- [email protected]
Your name - james
Account display name -- greyed out
incoming server name lwp.ca
account type -- greyed out (its set to imap)
username -- [email protected]
password
outgoing smtp server: lwp.ca
requires authentication checked
use same user name and password for sending mails checked
Automatic send/receive -- set to manual
download messages set to from the past 30 days
message format : html
message download limit: headers only
download attachments: do not download

I am having the same problem with Alltel PPC6800 and I found out (by tethering with my PC) that some of their IP addresses are listed with Spamhaus.
If I keep trying it will eventually go through when the IP Address switches to one not listed.
Hope it helps?
Roger

996turbo said:
I am having the same problem with Alltel PPC6800 and I found out (by tethering with my PC) that some of their IP addresses are listed with Spamhaus.
If I keep trying it will eventually go through when the IP Address switches to one not listed.
Hope it helps?
Roger
Click to expand...
Click to collapse
Ive never tried tethering.. Ive been using the built in wifi or the data service with no luck.. I think its a crippled outlook issue..
Does anyone have suggestions for a free mail client that uses IMAP? If only thunderbird could be used

jemmrich said:
How do i find 'Edit Server Settings'?
In my inbox, i click the Menu button bottom right, click tools and options. then i click on the email account i created, which sends me through all the email settings in the following order.
Note: i never used Outlook email as it never let me specify pop or imap so i added New Account.
Email address -- [email protected]
Your name - james
Account display name -- greyed out
incoming server name lwp.ca
account type -- greyed out (its set to imap)
username -- [email protected]
password
outgoing smtp server: lwp.ca
requires authentication checked
use same user name and password for sending mails checked
Automatic send/receive -- set to manual
download messages set to from the past 30 days
message format : html
message download limit: headers only
download attachments: do not download
Click to expand...
Click to collapse
sorry when you said you use outlook to send i assumed you were using an exchange server -- since you are using IMAP what i said is irrelevant.
When you are at the point where it asks for the outgoing SMTP server, there is a link to 'Advanced Server Settings' at the bottom of the screen. clicking on that will allow you to require SSL for incoming and outgoing -- that would be my only other guess.
but i do find it strange that your incoming and outgoing mail servers are the same and not IMAP.lwp.com and SMTP.lwp.com or something similar.

pocket outlook: "Error Synchronizing" ???

Anyone having trouble with pocket outlook giving you the error message: "Error Synchronizing" when trying to send/receive emails?
It seems to happen when I have more than one meeting request sent to me from another WM user. No emails are downloaded(outlook disconnects after trying to download messages), they're still on the server.
I'm using my own website's webmail.
Anyone else having issues like this? or know what to do to correct it?
Thanks in advance,
/sml_blok

Hi
I'm having the same problem. I have a Tmobile Uk Vario III/Tytn II I can make and receive calls, sms, mms and get internet access but all my email accounts when trying to send/receive say error synchronising and then the phone says cannot connect with the current connection settings tap settings to change.
I've been through the gprs settings several times
in connection settings
my connection is t-mobile internet
modem type cellular line (gprs, 3g)
access point name APN- general.t-mobile.uk
username: user
password: wap
click on advanced ticked use server assigned IP address
these settings haven't changed but suddenly i can't receive emails for the last 3 days... help anyone?

Help, really annoying problem!

Hi
Hoping someone can help me!
My Touch HD has been working fine up until yesterday, and now for some reason it is no longer sending emails. I know the settings are right because it was working fine until yesterday.
I have done a hard reset, and installed an alternative ROM but still no luck. My email server itself is working fine.
Any ideas please, it's driving me mad!
Thanks in advance.
Ben.

Anyone help!

Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.

MrRalphMan said:
Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.
Click to expand...
Click to collapse
Also are synchornising your mail by using WiFi or 3G
Provide Sreenshots if you can

Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.

davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D

Yup, sounds like I am having the same problem as DaveHodgkinson.
Can download emails fine, can access the internet fine. Just can't send emails. I know all my settings are correct as they were working fine previously, plus I can send/receive via Outlook and webmail absolutely fine. I have a QIQ hosting package with my own domain that I use for email.
I have read about other people having this same error on their WinMo devices, but have not been able to find a working solution for it.
The error message I get is "the message could not be sent. Check that you have network coverage and that your account information is correct. The try sending again".
Well I do have network coverage, and the account information is correct, so what next!!
This fault renders a major function of the phone unusable.

I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.

Cheesy Dave said:
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D
Click to expand...
Click to collapse
Great thanks for the advice - I'll give TMobile a call and let you know what they say

Shonky* said:
I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.
Click to expand...
Click to collapse
From searching google this problem appears to be too widespread to be operator specific. I have tried an alternate port and that also fails. I am on o2.

anybody anymore ideas?

Planetgong,
If you are on O2 UK, this worked for me:
If you can't get your own email providers SMTP settings to work then you can use O2 settings for sending email (while keeping your own email provider for incoming email). To do this your main email settings should look like this...
Outgoing Mail Server (SMTP)
Host Name: smtp.o2.co.uk
User Name: [email protected]
Password: youro2password
Your Advanced settings should look like this...
Outgoing Settings
Use SSL: Off
Authentication: Password
Server Port: 25
If you can't remember your O2 username and password (you will have registered this when you activated your phone) then just register another one at www.o2.co.uk (the 'Register' link is near the top left corner).

Hi
Thanks for the reply. I've just tried that but get the same error message. Can you tell me where I can find the advanced settings?

Planetgong,
Assuming you can log onto your o2 mail box on your PC/laptop. And sign out again.
Go through email setup, my outgoing mail server is smtp.o2.co.uk, tick outgoing server requires authentication, untick use the same name and password. Under "advanced server settings" (at bottom of screen) have both boxes unticked. Make network connection O2 active (not The Internet).
done and next.
Enter O2 user name and password
continue to end of setup.
Then try it!!

Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?

I've also got the .cab fix installed linked to by the traceyandmatt site.

Juggler258 said:
I've also got the .cab fix installed linked to by the traceyandmatt site.
Click to expand...
Click to collapse
Would be nice to know how it works!THX

davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'

freggelfrot said:
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'
Click to expand...
Click to collapse
Proxy is unchecked, still no access. Can I return the phone on the basis it isn't able to perform all the functions it is supposed to?

planetgong said:
Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?
Click to expand...
Click to collapse
Didn't work for me! couldn't send any email anymore! Restored a backupfile

Annoying Hotmail problems

Guys please help.
I have two problems with Hotmail which I have no idea how to resolve
1. When I'm on the WiFi synchronizing still wants to connect through 3G. Why?!
2. It NEVER displays my whole inbox but ALWAYS ONLY 50 messages. Is that possible to work it out?!
I have this on every WM Device....

So nobody here beeing able to help?!

I don't know mate, I think it connects by 3G first by default. If I turn the phone off, then it does it by WIFI. It's what I usually do when I want to sync my mail anyways. So I have never looked into changing the order of what it uses to connect.

mtechfan said:
I don't know mate, I think it connects by 3G first by default. If I turn the phone off, then it does it by WIFI. It's what I usually do when I want to sync my mail anyways. So I have never looked into changing the order of what it uses to connect.
Click to expand...
Click to collapse
Well the thing is every app in this device uses WiFi by default once connected, including other mail accounts!!!!
So why the hell only Hotmail is different?!
And why it shows only 50 messages when my inbox is 200?????

doministry said:
Well the thing is every app in this device uses WiFi by default once connected, including other mail accounts!!!!
So why the hell only Hotmail is different?!
And why it shows only 50 messages when my inbox is 200?????
Click to expand...
Click to collapse
I think there was a setting for that message # thing. Aaah I cant remember right now I am sure someone else can remember this. I don't use hotmail myself on the X2, only GMAIL and I set mine to only show todays messages, so I never have the issues you are.

mtechfan said:
I think there was a setting for that message # thing. Aaah I cant remember right now I am sure someone else can remember this. I don't use hotmail myself on the X2, only GMAIL and I set mine to only show todays messages, so I never have the issues you are.
Click to expand...
Click to collapse
I think I solved the connection problem
just by sync through windows live.
The only thing which is left is this 50 messages limit in Inbox.

doministry said:
The only thing which is left is this 50 messages limit in Inbox.
Click to expand...
Click to collapse
Sadly there is a limitation of 50 hotmail messages, and this limitation is in WM 6.5. I have looked in the registry and not been able to find any settings for this, seems to be hard-coded.
Please prove me wrong anybody!
The only solution I see is to use the POP3 protocol for your hotmail account instead of the hotmail client:
Incoming: pop3.live.com (SSL)
Outgoing: smtp.live.com
SMTP Port: 25, outgoing autentication required.

Prydplante said:
Sadly there is a limitation of 50 hotmail messages, and this limitation is in WM 6.5. I have looked in the registry and not been able to find any settings for this, seems to be hard-coded.
Please prove me wrong anybody!
The only solution I see is to use the POP3 protocol for your hotmail account instead of the hotmail client:
Incoming: pop3.live.com (SSL)
Outgoing: smtp.live.com
SMTP Port: 25, outgoing autentication required.
Click to expand...
Click to collapse
The same with WM 6.1.
This limitation is ****!
Well all of my emails are on ProfiMail anyway....

I hope this will be usefull
i didn't see the limit problem because my hotmail doesn't have many mails. but what i know about your wifi/3g connection is that you should change your setting in ==> Start/settings/Connections/connections, go to advanced tab and select networks, it opens network management for you that you can set the connection setting for programs that automatically connects to the internet and to a network.
you should choose any network BUT the network you associated your 3g with.
for example, i set both on my work network, so every connection goes out only on my wifi , if connected. if not there will be no costing connection.