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I have an o2 XDA Exec, o2 ROM
I don't apear to be able to download email to my XDA using GPRS, I can using WIFI, or through the USB cable.
I have set up a number of different e-mail accounts including using Authenticated (and non) e-mail servers from different providers.
I can connect to the internet on internet explorer, but when I try to access my e-mail at the same time, I get no joy. The message from my inbox is always "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try yo download messages again."
I have set an account up to connect using Work, and another account setup to connect using The Internet, but none work
I have tried leaving the GPRS connection permanently open as suggested elsewhere, but that has failed to work also
Hi mate,
Your on O2 right?
Text
UPDATE
to
80202
This will download any network updates and settings to your handset.
If you are struggling, call o2 one of the staff will do it from their end, then switch your Xda off after an hour and the changes should have been made.
Hope this helps
I tried the update service by text, but no joy. I have contacted the operator, so I will let you know how I get on.
Thanks for your help
Still no joy. Spoke to o2 Customer Services (Data Management), very helpful people.
I can make the XDA pickup e-mail from an o2 test account, but not from my mail accounts. I even put the same sim card into an XDA II and it collected the e-mail fine. I can still collect e-mail from my WiFi connection, so the account settings are correct on the Exec. I am completely stumped. If anyone can work out a solution for these, then a Blue Peter badge will be sourced and shipped to them!! :lol:
in my mms settings for o2 i have
server name - O2UK
gateway - 193.113.200.195
port no - 9201
server address - http://mmsc.mms.o2.co.uk:8002
wap version WAP 1.2
outgoing email should be smtp.o2.co.uk
Listen do you have a 3 g SIM from o2?
let me know how you get on with these....cheers, Nep :wink:
Hi Nep,
I do not currently have a 3G sim, but one is on its way to me, should hopefully arrive in the morning. The MMS settings don't relate to GPS do they? Looking at my o2 Active settings for the GPRS connection, they read
Connection Name O2 Active
Modem Cellular Line (GPRS, 3G)
Access point name wap.o2.co.uk
username o2wap
password asterisked out
domain blank
Afdvanced settings
TCP/IP = Server-assigned ip addresses, no options selected
Servers = Use server-assigned addresses
As always, yuor time and efforts are greatly appreciated
All sorted
Sorted it....
I set up a new GPRS connection using (some of) the settings roughly laid out here http://flash.o2.co.uk/productsservices/mobileweb/pdfs/Pocket PC manual set up instructions.pdf
Changed the access point to MOBILE.O2.CO.UK and Voila, I have a happy GPRS connection.
Thanks for your help Nep,
Excellent news, great job all round.
How do you find your connection to your PC, is activesync working ok for you?
No real problems with ActiveSync once I got it setup, which was most of the problem. I ad to get the very latest (but hardly greatest) version from MS.
Now, so long as I don't have ZoneAlarm running, I can synchornise with issue
cool will re-install and drop mcafee to see what's what.
Cheers again...
I am unable to send email from my exec. All the settings are correct, I use NTLWORLD and the pop and smtp settings are:
pop.ntlworld.com
smtp.ntlworld.com
But I get "invalid message recipients". Now I know that the recipients email address is correct.
Any ideas to resolve this would be greatley appreciated.
Also, how do you keep the GPRS connection active, as the connection is dropped after sending/receiving email!
I found this document:
http://www.o2.co.uk/assets/O2HybridNav/Static-files/PDFs/CTS1295-1 Setp Palm Vrs.pdf
which shows that the smtp setting (for O2) is:
smtp.o2.co.uk
Outgoing email now working. Just need to work out how to keep GPRS active. Probably a Registry setting.
...well, you can choose between GPRS always on or apps depending.
With next key key in register you can change it:
HKLM\CommConnMgr\Providers\{7c4b7a38-5ff7-4bc1-80f6-5da7870bb1aa}\connections\t-mobile]
always on dword=0=off dword=1=on
t-mobile is the name of your internetconnection
_________________
I've been searching for days to get my internet working on my mobile,
im using a Payandgo O2 Stellar (aka Kaiser) phone
Using these settings..
Access Point: payandgo.o2.co.uk
Modem: Cellular Line (GPRS, 3G)
Username: payandgo
Password: password
DNS: 193.113.200.200
Alt DNS: 193.113.200.201
And basically i cant go on MSN / Google etc, but i can view the O2 website (and some O2 based links from that website), if i try togo anywhere else i get a message saying:
"The page cannot be displayed or downloaded because the connection was lost. Check the connection & try again later."
I've wrote emails etc to O2 but no replys yet, few friends are looking for ways to fix it but not getting any closer to resolving it so was wondering if anyone here has any ideas?
If you search you will find,
Check this out - http://forum.xda-developers.com/showthread.php?t=309108
Here are the setting I use, allows internet access, can't send e-mails or go on messenger, network limitations. Follow the directions from above but use these settings.
Internet settings
My ISP
O2 Active
Cellular Line GPRS
payandgo.o2.co.uk
payandgo
password
MMS Settings
Start/Messages
MMS Config
O2UK
193.113.200.195
9201
http://mmsc.mms.o2.co.uk:8002
My Work Network
100k
wap 1.2
Wap Web Address
wsp://wap.o2.co.uk/
Full internet access
Try this setting:
1.Tap Start - Settings - Connections Tab - Connections.
2.Under 'My Work Network', choose 'Add a new modem connection'.
3.Enter ‘Connection: o2 GPRS’. ‘Modem: Cellular Line (GPRS)’
4.Tap Next.
5.Enter ‘Access Point Name: payandgo.o2.co.uk’
6.Username: payandgo
7.Password: password
8.Tap Finish.
9.Back in the connections settings screen, under 'My Work Network', tap 'Edit My Proxy Server'.
10.Tick 'This network connects to the Internet' and 'This network uses a proxy server to connect to the Internet'.
11.In the proxy server box enter: 193.113.200.195
12.Tap Advanced.
13.Tap HTTP, Enter ‘server:193.113.200.195’, ‘Port: 8080’, Tap OK.
14.Tap WAP, Enter ‘server:193.113.200.195’, ‘Port: 9201’, Tap OK.
15.SecureWAP : EMPTY
16.Tap Socks, Enter ‘server:193.113.200.195’, ‘Port: 1080’, ‘Type: Socks 4’, Tap OK.
17.Tap OK
18.Tap OK
19.Tap OK
20.Tap X
You are now ready to surf o2 pay as you go GPRS full internet, but you will not be able to use outlook and MSN. However, it's still OK. To open MSN you can download Agile messenger. To access your email, just use the web access. You can only use 5MB for free on O2 PAYG. After that you will be charged.
Wow! it works woohoo, thanks m8 yeah ur right i should have searched but ive been searching multiple websites for days! about ready to hang myself lol
and thanks for the Agile messenger thing, main reason i want to net is to be able to use MSN Messenger so im glad that'll do it ^^
Edit:
Cant get MSN or Agile to connect, net seems to work fine though... ill see if i can find some alternatives
Wow, have also just got a new smartphone, yesterday. Contacted o2 for settings and was given only half the story. Could only get at stuff via wsp and even then loads of links didn't work properly.
Tried your settings and yipee.
Ta a bunch.
Lyv
o2 settings
hey people, i have a quick way to configure wm handsets for o2 data and mms without having to enter in all the settings - install the cab attached...you should get an o2 icon in the start menu, select it and configure. you may have to reboot your mobile quickly to set it up but mine started working immediately - it hadnt even finished installing and ms exchange was already downloading my mail
btw these settings work for payandgo
Thanks for the CAB settings, worked a treat on my Kaiser on O2 pay and go. Spent 20 mins arguing with o2 customer services telling me i had to be contract in order to enable GPRS on my phone !
What a set of loosers, maybe i should email them and send them to this post ;-)
Thanks again !!
Thank You!
Thank you so much or the settings!! I needed them for my job and was starting to think i'd have to get a new phone. I spent over an hour arguing with "customer services" with them telling me i had to be contract in order to enable GPRS on my phone and you proved them wrong! They said because the phone was contract they said there was no way that this could be done.
Thank God i looked it up on the internet and found you can do it and with ease!!!
So thank you millions! Because now i can send and receive picture messages and also go online! I can not thank you enough!!!
I previously was only aware of settings available for WM PDA's to allow MMS and nothing more. I had the required settings for MMS before, but when upgrading to a new ROM I lost them. Used the same settings but this time, they wouldn't work! Just found this thread, now I can send/receive MMS + I can now browse the internet! THANK YOU!!!!!
jaymit said:
hey people, i have a quick way to configure wm handsets for o2 data and mms without having to enter in all the settings - install the cab attached...you should get an o2 icon in the start menu, select it and configure. you may have to reboot your mobile quickly to set it up but mine started working immediately - it hadnt even finished installing and ms exchange was already downloading my mail
Click to expand...
Click to collapse
Great job, jaymit. i haven't tried this cab, but mine was set the same as above and working, except it doesn't allow download data (such as weather updates on today screen), direct push email (IMAP excahnge) or internet sharing. does your cab setting allow these? thanx.
still nothing
hey, just installed cab file... and still nothing... can't send mms
i've been losing hope for sorting out it
works now i'm such a noob(ie)
thanks so much
Thanks
jaymit said:
hey people, i have a quick way to configure wm handsets for o2 data and mms without having to enter in all the settings - install the cab attached...you should get an o2 icon in the start menu, select it and configure. you may have to reboot your mobile quickly to set it up but mine started working immediately - it hadnt even finished installing and ms exchange was already downloading my mail
Click to expand...
Click to collapse
Thanks very much indeed for this cab file. At last my HTC Advantage (WM6) will access the web over the 'phone network. I've tried for months to get sense out of o2 to no avail. Either they told me that O2 didn't support the Advantage or the settings I was given didn't work!
Ixtana_ran said:
If you search you will find,
Check this out - http://forum.xda-developers.com/showthread.php?t=309108
Here are the setting I use, allows internet access, can't send e-mails or go on messenger, network limitations. Follow the directions from above but use these settings.
Internet settings
My ISP
O2 Active
Cellular Line GPRS
payandgo.o2.co.uk
payandgo
password
MMS Settings
Start/Messages
MMS Config
O2UK
193.113.200.195
9201
http://mmsc.mms.o2.co.uk:8002
My Work Network
100k
wap 1.2
Wap Web Address
wsp://wap.o2.co.uk/
Full internet access
Try this setting:
1.Tap Start - Settings - Connections Tab - Connections.
2.Under 'My Work Network', choose 'Add a new modem connection'.
3.Enter ‘Connection: o2 GPRS’. ‘Modem: Cellular Line (GPRS)’
4.Tap Next.
5.Enter ‘Access Point Name: payandgo.o2.co.uk’
6.Username: payandgo
7.Password: password
8.Tap Finish.
9.Back in the connections settings screen, under 'My Work Network', tap 'Edit My Proxy Server'.
10.Tick 'This network connects to the Internet' and 'This network uses a proxy server to connect to the Internet'.
11.In the proxy server box enter: 193.113.200.195
12.Tap Advanced.
13.Tap HTTP, Enter ‘server:193.113.200.195’, ‘Port: 8080’, Tap OK.
14.Tap WAP, Enter ‘server:193.113.200.195’, ‘Port: 9201’, Tap OK.
15.SecureWAP : EMPTY
16.Tap Socks, Enter ‘server:193.113.200.195’, ‘Port: 1080’, ‘Type: Socks 4’, Tap OK.
17.Tap OK
18.Tap OK
19.Tap OK
20.Tap X
You are now ready to surf o2 pay as you go GPRS full internet, but you will not be able to use outlook and MSN. However, it's still OK. To open MSN you can download Agile messenger. To access your email, just use the web access. You can only use 5MB for free on O2 PAYG. After that you will be charged.
Click to expand...
Click to collapse
You are a star my friend. Out of interest though.... 5MB, in terms of browsing on my phone.... how much is that? How many pages do you think I can view before this 5MB is taken up?
Is this 5MB limit per month as well?
TIA.
Works great on my hermes also, many thanks perfect fix for my issues.
thanks
hey i got it working for like a few hours and then i just get connection errors.
I get the following error.
Cannot Connect
Dialed:
"Cannot connect for an unkown reason. To check your connection settings and change them if needed, tap settings. If the problem continues, reset your mobile device according to your manufactuer's documentation and try again."
Anyone else getting experiencing this?
Its like the net only works for a while and then I get connection issues
Thank you
jaymit said:
hey people, i have a quick way to configure wm handsets for o2 data and mms without having to enter in all the settings - install the cab attached...you should get an o2 icon in the start menu, select it and configure. you may have to reboot your mobile quickly to set it up but mine started working immediately - it hadnt even finished installing and ms exchange was already downloading my mail
Click to expand...
Click to collapse
Worked fine and didn't need to reboot, thank you so much, I'm so happy now.
The problem with the .cab attached is that it uses the proxy that blocks email or has for me when used:
What i use for connection:
Access Point: payandgo.o2.co.uk
Modem: Cellular Line (GPRS, 3G)
Username: vertigo
Password: password
DNS: none
Alt DNS: none
Get emails haven't played with MMS setup as was just happy to have emails
With settings in this thread can't get MMS to work gotta be a way "but if i have to choose email or MMS" i know email is the more used
HOW?
jaymit said:
btw these settings work for payandgo
Click to expand...
Click to collapse
HELLO I SEE YOU PUT THIS CAB ZIP HERE I WAS WONDERING IS THERE ANYTHING LIKE THIS FOR A CHINESE MOBILE I GOT THE NOKIA N97C i need my wap and all set up please help me its driving me mad
p4rma said:
hey i got it working for like a few hours and then i just get connection errors.
I get the following error.
Cannot Connect
Dialed:
"Cannot connect for an unkown reason. To check your connection settings and change them if needed, tap settings. If the problem continues, reset your mobile device according to your manufactuer's documentation and try again."
Anyone else getting experiencing this?
Its like the net only works for a while and then I get connection issues
Click to expand...
Click to collapse
Getting this also (on WM6.1/Samsung OmniaII). Followed both guides and tried all sorts of combinations (even the idata.o2.co.uk that the iphone uses) and still no luck. These settings are specified for the proxy'd "work" connection. "Direct Internet" works fine with AS.
p4rma said:
hey i got it working for like a few hours and then i just get connection errors.
I get the following error.
Cannot Connect
Dialed:
"Cannot connect for an unkown reason. To check your connection settings and change them if needed, tap settings. If the problem continues, reset your mobile device according to your manufactuer's documentation and try again."
Anyone else getting experiencing this?
Its like the net only works for a while and then I get connection issues
Click to expand...
Click to collapse
I use these settings and have done for about a year or so. I sometimes get this problem and although I have credit, it seems to go away if I top up. Not sure why but it fixes it every time
After setting up access to my Gmail account through the native email tool, when I do a send/receive, I get and error saying:
"Cannot connect with current connection settings. To change your connection settings, tap Settings. etc..."
The only time I can do a successful send/receive is when my X1 is connected to my laptop - then I get all my emails. I have already appplied Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail.
I suspect some settings might be wrong - everything else is working fine. Am even getting 3G in SoCal using AT&T on MediatNet. My settings are as follows:
Access point name: wap.cingular
Domain: <blank>
Proxy Setting
Proxy Server: wireless.cingular.com
HTTP: wireless.cingular.com:80
WAP: <blank>
Secure WAP: <blank>
Socks: localhost:1080
Could anyone help? Thanks in advance.
almost certainly its because you are using a WAP connection.
I've never been able to use POP or SMTP on any phone through a WAP connection.
Try using the APN for cingular full internet
a quick google comes up with:-
APN: isp.cingular
User: [email protected]
Pass: CINGULAR1
but don't quote me, and you may need to check with cingular whether they need to change something their end to enable you to use that APN
Im pretty new to email on my phone but i had the same problem i.e. if i was on wireless i could get mail but if i connected via gprs i would get the same error, can not connect etc, i had to set up and new account with the same details as the account which would send and recieve via wirless and tell it to connect via t-mobile internet as there wasnt an auto option, so i now have two accounts for the same email one accesses via the internet and one via t-mobile internet, you can change this if you edit account setup.
Not sure if this is your problem or if i have read it wrong.
Hope this helps
Hi Masseur,
Thanks for the pointer. I did try but looks like it made no difference. Not sure what's wrong from my settings.
Anyone else has seen this? Would appreciate any help. Thanks.
Folks,
Someone in another forum pointed me to the solution. As it turn out, gmail doesn't work off proxys with AT&T. The automatic setup for AT&T had the proxy checked. All was needed is to take out the proxy and just keep the http settings. Working now!
My outgoing mail server requires authentication (the incoming server doesn't). But it just won't work. I'm connecting through Wi-Fi and using the exact same settings as in Outlook. I always get the same error message (see screenshot).
I am entering the mail settings in Start/E-mail/Menu/Options not in Mail/Account Settings - which does not remember the authentication username and password (this is discussed in another thread).
This is driving me nuts. Any ideas or help would be greatly appreciated.
Does anyone know anything about outgoing e-mail authentication?
Yes I have this problem to can any won help to shed some light on this subject
Im using about 20th ROM on my HD2 and there is no problem with SMTP authentication. Just only set CORRECT SMTP server name and login name and password. And it does work on GPRS, HSDPA, Active Sync, WIFI without problems... I dont understand what is your problem...
Petulinek said:
Im using about 20th ROM on my HD2 and there is no problem with SMTP authentication. Just only set CORRECT SMTP server name and login name and password. And it does work on GPRS, HSDPA, Active Sync, WIFI without problems... I dont understand what is your problem...
Click to expand...
Click to collapse
Thanks Petulinek,
I am using the exact server name, login name and password that I am using in Outlook. I have checked it many times but it is still not working. I have tried it on Active Sync and WIFI.
On your screenshot is strange message. I think it try email send via data connection, not via AS. Is in your Active sync set that connection connects to internet?
Petulinek said:
On your screenshot is strange message. I think it try email send via data connection, not via AS. Is in your Active sync set that connection connects to internet?
Click to expand...
Click to collapse
Yes, I can use Active Sync to access the Internet. I can receive e-mail and browse and remote desktop etc. but not send e-mail.
On email settings, page with SMTP server - Advanced server settings - is in network connection "The internet"?
Petulinek said:
On email settings, page with SMTP server - Advanced server settings - is in network connection "The internet"?
Click to expand...
Click to collapse
Yes it is set to 'The Internet' but I have also tried 'Work'.
Petulinek,
Do you know what type of Authentication is supported by HTC Mail?
My server supports PLAIN/PLAIN TEXT, CRAM-MD5 or DIGEST-MD5.