Database Users

problem sending email

Anyone had a problem of unable to send email eventhough you can receive ok? This is driving me nuts! I read in the XDA II page under product info/known limitations that this is normal first time sending email. They claim to just ignore the error messages and re-click on the "send and receive" icon - it should work fine afterwards.. But it DID NOT worked fine I am still unable to send emails. Receiving is ok.
Anyone out there with any insights ?
mailbox incoming/outgoing setup is fine. sheesh..

Have you changed your default settings for the SMTP gateway?
Make sure you're connecting to the correct SMTP gateway. If you're connected to O2 (even if you email account is with a different ISP - I'm using btopenworld) then the outgoing mail MUST be smtp.o2.co.uk as most ISP do not allow mail relaying
John

Problems sending mail through smtp when using GPRS

I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?

i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way

Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!

Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris

Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?

try something like relay.tim.it or they should have some data support.

According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.

Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!

E-Mail Problem

Hi, I'm new to this site and definitely not a "techie", was wondering if anyone can help?
Recently purchased a QTek 9100 (aka imate jam, wizard?) and set up a new messaging profile for use with lineone (Tiscali) in the UK. I'm receiving e-mail no problem, but whoever I try to send to Ithe message is sent then returned to the draft folder and in my inbox I get the message
"System Administrator, Your message 'xxx' was not sent and has been moved to the Drafts folder. The following recipients are invalid: [email protected]"
Any ideas?

Solution??
I had the same problem. My solution was to open an email account with vodafone (its free) and created a rule to forward my mail to the new vodafone email address. I can recieve and send mail via the vodafone account with no problem. I think that many isp's don't allow you to log on with mobile devices.
I have a signature set up saying the mail was sent "ia my Kjam but please reply to my work email address", so i have a copy on my desktop and on the mobile device.
Only drawback is that you must logon to the vodafone account and delete you old meassages once in a while.
Hope this helps

Isn't it just the outgoing smtp server that is wrong?

Isn't it just the outgoing smtp server that is wrong?
Yes, I sure your right about this. I found that I get really fast, 100% logon with Vodafone email solution. I have worked in Spain, Italy, USA since I got my 9100, the email is always there every 15 mins. I need to be in touch, this works for me.

Thanks for the responses,
Yes I've set up a completely new account with Vodafone, this allows me to send mail and then I connect to lineone to receive. I don't particularly want to have my mail re-directed through Vodafone so this seems to be a good compromise.

Hi guys, looks like your smtp address is wrong, like q-big suspected. You can use the pop server of your email account to get mails from any mail server, but when you want to send mail over themail servers of your mobile provider, be sure to set the smtp server to the one Vodafone (in your case) uses. example: I have various email accounts on my Wizard. My incoming mail server (POP server) is different for each of my email accounts, since they are with various different email services. My smtp server is the same for all of them, namely T-Mobile smtp, since all my email will be sent out using T-mobile gprs.
Try setting the smtp server to the one your provider uses and you should be ok.

have you made sure you have authentication tcked for your outgoing mail? go into your account settings for the mail account you want to use. press next untill you get to the screen where you put the incoming and outgoing mail servers and click options, next and tick "outgoing mail requires authentication"
as your not connected to the internet using your isp (tiscali in your case) you have to authenticate to send mail too to stop people spamming from there servers

Yep, you just need to use the vodafone's smtp server and that should solve your troubles.
HTH
Jim

I had this problem. I spoke to my ISP who supply the e-mail addy in question.
They said that they blocked e-mails coming from any other connection than their own - i.e. unless you send the e-mail from your home computer (with the ISP account) it will be blocked and get that "invalid recipient" message.
There's a post out there somewhere that gives other "outgoing mail server" settings which seem to work, but that's on O2, not Vodafone.
-b

I think on voda the smtp server is send.vodafone.net
i know it sounds odd, but it worked fine when i was on voda in the UK a while ago.

I had a same invalid error but it was just the smtp port AND smtp authentication. PUt both of those together and worked!

Can Receive but not Send EMAIL

I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance

reliance said:
I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance
Click to expand...
Click to collapse
Sorry but you do not give enough info to work with. You say incoming mail server is correct but it helps us to know what you have it set to and who provider is. For example I notice that lots of internet sites have an incorrect port settings for O2 UK MMS. So when you say your setting is correct; there might be someone here who says it will work if you change it to ?????. Did you set this up manually or was it done by the wizard?
Cheers
Mike
PS. Edited your thread title - you must give brief description of problem/issue. "EMAIL" does not encourage people to help!

You might not be allowed to send email because you are not actually on your email provider's network. I was not able to send Charter.net email via my Cingular device, until I changed the outgoing server to match Cingular's outgoing SMTP server.
I hope this gives you another direction in which to investigate a solution.

my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?

reliance said:
my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?
Click to expand...
Click to collapse
Hi
I found the following comment on the following website:
Note: Some ISPs will not allow you to use Network Solutions’ outbound mail servers. If that is the case, type in the name of your ISPs outgoing e-mail server (ex. smtp.myisp.com). You may also try and configure Network Solutions’ Outbound Mail server to connect to Port 2525 instead of the default Port 25.
http://www.emailuserguide.com/07-howto-setup-email-software.htm
Might relate to your problem??
Mike

i had the same problem. all i had to do (after strugling for a week) was check the box next to "outgoing mail requires... (missing text)" in outlook. Hope this helps!

it was smtp.waqar.com instead smtp.networksolutions.com
thanks guys

pocket outlook: "Error Synchronizing" ???

Anyone having trouble with pocket outlook giving you the error message: "Error Synchronizing" when trying to send/receive emails?
It seems to happen when I have more than one meeting request sent to me from another WM user. No emails are downloaded(outlook disconnects after trying to download messages), they're still on the server.
I'm using my own website's webmail.
Anyone else having issues like this? or know what to do to correct it?
Thanks in advance,
/sml_blok

Hi
I'm having the same problem. I have a Tmobile Uk Vario III/Tytn II I can make and receive calls, sms, mms and get internet access but all my email accounts when trying to send/receive say error synchronising and then the phone says cannot connect with the current connection settings tap settings to change.
I've been through the gprs settings several times
in connection settings
my connection is t-mobile internet
modem type cellular line (gprs, 3g)
access point name APN- general.t-mobile.uk
username: user
password: wap
click on advanced ticked use server assigned IP address
these settings haven't changed but suddenly i can't receive emails for the last 3 days... help anyone?