Database Users

Help! Wizard keyboard and buttons locked after every poweron

Hi,
Have next problems. After every power-on:
1. opens outlook mail;
2. have keyboard and main buttons locked. Stilus-screen is OK.
after pressing e (internet explorer)button or comm.manager buttons everything is OK;
3. pressing center button in d-pad opens ScreenAlign (as after hardreset), and after completing this continues normally as expexted;
4. cann't hard reset, because Send button don't operates as p.2 above.
It is Qtek 9100 orign.
Have flashed Qtec, T-mobile and Jam latest roms, exact same behavior
Can anybody help?
And sorry my poor english language.
Tiit

Damn...
My wizard acts exactly the same..... I've spent couple of hours to see if there is any solution of this problem on the forum... Well, there isn't.....:/ NOONE wrote a single word.... Even something like "there is no way to fix it, flush your wizard in the toilet"... Experts...

I'm sorry for being so annoyed, anyway i still request for help and I would be grateful if someone could give a tip

try to flash one of the 6 or 6.1 ROMS perhaps? If that doesnt fix it, then I dont know what to tell you!

I have this issue too. The only thing that works is to keep pushing on, under and around the Lock button on-screen. It will eventually unlock itself but it takes quite a lot of tapping

P3600 screen no response

Hi all,
I have my P3600 for only 1 month. The touch screen suddenly has no response without any reasons.
I have tried soft and hard reset but with no luck. Is there any hold button/fuction at the P3600?
Can you guys please help and give your expert advise.
Thanks.
Dennis

Anybody please.
The buttons are functioning just the touch screen had not any response

are you using a screenprotector?
ifnot youll probably need to rma it

You have notice that the menu start pop up with no reason?
Try to place the trinity in a very cold place and tell me if the touch screen function again.
I find that in a warm place some trinity simulates the press of the upper corner sx pixel, so in this case the touch screen not respond and the menu start pop up frequently.

i have this problem, my trinity open the more start menu and the screen not respose. Only recover this problem is remove the battery and wait more hour.....

I have this problem also, bring back to service centre and they said the LCD might me the cause of the problem, replace it under warrenty.

Could you post the S/N and the radio/rom version of the device with the "start menù" problem?

Unfortunatelly I have this same problem, I have read on the internet that when the trinity gets hot it does this because some parts of it extends and puts pressure on the screen top left corner.
I don't know how to fix it but it is a relief that I am not the only one having this problem. I don't know what the fix is but this problem basically renders the phone useless for me.
If anybody has resolved this issue with HTC please let us know.

I don't think it's a pressure problem on the screen.
I have the same problem also with the phone totally open and the screen free of the upper cover.

I have the same problem.
It's not a LCD Screen problem because i have replaced LCD screen with a new but it's the same problem.
Perhaps touch screen controller on motherboard or touch screen driver (dll) in the ROM.
I think it's linked with the following problem :
http://forum.xda-developers.com/showthread.php?t=290519

I have the same problem.

I repeat:could all you that have this problem post your serial number??? (exp,htc646...)

me too
My start button flashes too.
If I change the viewing mode sidewards, it is the calendar button that pops up all the time., and opens the calendar again and again. You can not control it anymore. Just X all the time. Seems to be software or ?
rom 1.23.707.6
radio 1.35.00.11
P 3600 Ger
sn HT648FK10262
maybe someone came help us.
thank you
seppo

seppo said:
My start button flashes too.
If I change the viewing mode sidewards, it is the calendar button that pops up all the time., and opens the calendar again and again. You can not control it anymore. Just X all the time. Seems to be software or ?
rom 1.23.707.6
radio 1.35.00.11
P 3600 Ger
sn HT648FK10262
maybe someone came help us.
thank you
seppo
Click to expand...
Click to collapse
how much time after the purchase?
did it start suddenly?

open and close,start menu
hi
i have rom 1.24 my problem is that the menu start .......is crazy
open/close open/close open/close i must remove the battery
i want a new ROMMMMMMMMMMMMMM

shuttle77 said:
hi
i have rom 1.24 my problem is that the menu start .......is crazy
open/close open/close open/close i must remove the battery
i want a new ROMMMMMMMMMMMMMM
Click to expand...
Click to collapse
I wonder if this screen problem is going to be a time bomb for everyone. I don't think it has anything to do with the new ROMs as it is a hardware problem.
I hope it's not like the peeling thing. One started complaining and ten days later everybody was facing the same problem.

DavidTwister said:
I repeat:could all you that have this problem post your serial number??? (exp,htc646...)
Click to expand...
Click to collapse
Could you explain for what you want to know serial number? This can help or just for statistics? Maybe then everybody will be glad to do it.

I bought the device on Feb 3rd,
and it started on march 3rd when playing a 'tetris like' game. It always opened the 'new game' button on the bottom left, while playing.
I must say, it does not occur constantly! There are times I use my p3600 and it is completly normal. But then just as from ghosts hand the task that is combined with the button in the 'left top corner' (upright position) starts to be pushed.
Seppo

[email protected] said:
Could you explain for what you want to know serial number? This can help or just for statistics? Maybe then everybody will be glad to do it.
Click to expand...
Click to collapse
Simple:i'm trying to understand if it's a problem of specified p3600,or if it's a problem that occurs randomly in all the p3600!

Ok. Lets collect same statistic but lets do it organized. For example my data.
Rom: 1.15.405.5 (HTC) - official (or modified by somebody)
Radio: 1.20.00.11
s/n: HT645FK08xxx
CID/SIM Unlock: No (or "Yes" if you did it and with which method - IMEI or FreeUnlocker)
Screen Protector: Yes ("Brando" mat for Qtek s110/S200)
Issue: "Start" menu pop up very seldom (seldom,often,very often,constantly) while I use stylus to scroll items of field "Play sound" of "Clock&Alarms" Settings, switch "iLauncher" tabs, play "MasterSoft Sudoku" (I list all places where I find out my issue) and I need to tap to "Start" or other place of the screen to close it.
I do not do CID/SIM Unlock and I do not reflash any ROMs. My current ROM is the ROM that was then I purchase P3600.

Hadware Buttons Not Responsive

Hi all
I bought a JasJam about an year ago, and it has been working fine.
About 5 weeks ago, I flashed it with HardSPL 7, Radio 1.50 and Schap's 3.60a.
It worked fine till yesterday when suddenly following buttons stopped working: IE, Messaging, Left & right soft keys, start, ok, green & red buttons. Rest of the buttons, keyboard etc are fine. There was no impact, no "sudden movements". The buttons just stopped working! I mean, one minute they were fine and the next minute, they were screwed.
I have done following to fix this (in order)
1. Soft reset
2. Hard reset (which shows that there is no problem with the hardware)
3. Flashing with Schap's ROM again
4. Flashing with 3des ROM
5. Flashing with Sleuth's ROM
6. Flashing with Cingular (WM5)
And still, no use! Buttons still don't work.
Any help would be highly appreciated.

Does the silence says: You have to live with it.
???

More Updates :s
Now I am not able to delete anything I type. :s Not even while using the onscreen keyboard! I can see that when i tap on the backspace button, it highlights, but the text doesn't get deleted! I have tried this in almost any place which allows you to enter text. :s
I think I will go back to my original shipped ROM and bootloader. :S

Strange stuff happening! Downgrading to olipro 1.10 has solved the backspace problem. How can a bootloader affect a function like that? :s

Back to shipped bootloader and ROM (not the radio) Still the buttons are not functional.
I also opened up the phone and cleaned the buttons, made sure all connections are properly in place. Put everything back together, and no, the buttons don't work.
What do I do?

I have tried a thousand other bootloaders, radios and ROMs... But these buttons wouldn't work?
Where are the geniuses like oli?

I have the exact same issue.. I have pretty much tried all SPL/Radio/ROM/App combinations, including the 1.01 IPL, original SPL, and WM5 that ships on the Tytn from HTC... And, just like you, the keys sometimes work, and then suddenly they stop. Restart or hard-reset seldom brings them back. I know it's not hardware issue because holding down the "-" and "-" keys while resetting always works. I also observe the LEDs on the front panel go all whacky. Sometimes the power LED, which normally blinks on battey power turns on and stays that way; sometimes it doesn't come on at all.
My guy feeling is that this is not ROM related, and somewhere along the line while I was enjoying the "flash-o-palooza", something got corrupted in the flash memory.
I am now looking for a method to do a "harder-reset" that will clean out the whole thing, reflash the bootloader and build it from scratch.

I think the buttons are not properly passing interrept requests to the OS, which as you correctly mentioned is a flash memory / bios problem. (I don't know a lot about hermes architecture)
HTC provides a diagnostic sd card in which you can check if the buttons work fine. I will try to get my hands on one of those.

Did you try going back to Wm5?

whistler4ever said:
Did you try going back to Wm5?
Click to expand...
Click to collapse
Yep.. Many times.

any luck with this? can u get to bootloader mode with the keys?

not believing that it would be hardware problem, I disassembled already some times my TyTn and I did not have sucess. If someone have sucess, post here please

the only obvious thing is that the keybddr.dll driver is not be loaded properly. how do u normally load the rom's? do u let the software boot the phone, or do you put it in bootloader mode first?

as I use a Windows Vista, the ROM upgrader have to be done in the Bootloader Mode
But, Sometimes the buttons works, and in next minute, they die again
its a misterious

Hardware buttons also not working
I am also experiecing this problem. Occasionally the hardware buttons will work, then if I open the slider they stop working. I have also tried updating firmware etc.. but it hasn't helped. The buttons will work if i press the left and right keys while pressing the reset key to do a hard reset. They work every time doing this, so it seems like a software problem. But I don't understand how a s/w problem like this can remain there even after firmware update and hard resets.
I have opened the phone up several times, because I have another problem, or two. As much as I love the phone it has been totally unreliable. It shipped with the LCD not working, I diagnosed that as a faulty ribbon cable, which I replaced, that made the LCD work. But then the earpiece speaker and the front camera didn't work. Now this problem... this is starting to drive me crazy.......

Hi, I have the same problem, I think. Sometimes when I play games, browse the phone or slide down the keybord the buttons below the screen just stop working. I have also tried to flash different roms, but to no good. There is a temp fix thou but it work slow sometimes, if I scroll with the wheel for a bit(the scroll time varies) the button seem to work, but only for a little while.
Does anyone have any news on this issue, cause i can't use any program that need these buttons.

I also have this problem, I guess I'll have to send it in to get it fixed :|

Problem Solved
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.

crajoh said:
I have managed to resolve the problem. It started compounding which made me think that it had to be a hardware problem. The first symptoms were that the front bottom hardware keys stopped working. Then the LCD would not align properly after sliding the keyboard, so I would have a white bar at the top and/or left of the screen.
Next the top hardware buttons stopped working, and then finally all I had was a white screen with nothing on it.
I replaced the flex cable that connects the front of the phone to the main board and it has solved all of my problems. I had already replaced this cable when I first got the phone because the one that came was with it was faulty. Now after just a few months of use the replacement one wore out as well. It seems to be the weak link in the build of these phones.
Click to expand...
Click to collapse
I don’t think you got the same problem as us, if you check almost all the other button problem threads they are about the white screen but since we in this thread have not gotten any white screens or some of the other symptoms I'm quite sure it’s not the same. Also some with our problem have tried to change the flex cable but it has not fixed the problem.
*edit - I did not put the angry smiley on this post.

Me too!Anybody can soleve it?I found that when they aren't woring,we can touch on screen or press ok button on the left once or twice,they work again!

[Q] Ghost key pressed, worse with MDJ recent update.

search for "ghost" "key presses", nothing relevant so here we go, hope to get a response on this one or I am going back to another ROM
I am getting really bad ghost key presses with this ROM, I used them with WINMO roms but a fix was released. This suggests the screen driver for Android is not yet stable and needs more DEV or is it just me that is having this problem. Sometimes it is so bad I feel like dropping back to winmo, yes I know it is that bad.
issue 1:
Sometimes all the keys around that key I am pressing fire and not just once, several times, mostly on edges of screen.
Issue two:
Sometimes when I have finished a word I get lots of ghost presses and random characters as if I am running my fingers all over the keyboard.
Could my screen be faulty?

See my thread ..u will find all the answers ....ur screen is defective dude ... http://forum.xda-developers.com/showthread.php?t=745255
Dont forget to press the thanks button ...

coolbeer1990 said:
See my thread ..u will find all the answers ....ur screen is defective dude ... http://forum.xda-developers.com/showthread.php?t=745255
Dont forget to press the thanks button ...
Click to expand...
Click to collapse
I saw that, however the problem pretty much goes away on winmo ROMS, dont want to go to the bother of removing spl/mag and android to send it for repair if it isnt broken, are you 100% positive my screen is damaged?

Yes dude ...100% sure ...when i had this problem it was negligable on the windows mobile and more on the android builds...its sooo anoying ....just get ur screen replaced ...u will start loving android buils

Thanks, I will look into this, phone is still within warranty.

He's right, see my thread here. I had exactly the same problem as you. Sent my phone back to HTC, replacement screen, no more bounce/ghost keys.

didnt see that, didnt think of searching for "bounce"
I have put in a support email to HTC.

@Major_Sarcasm --- i still remember how much i had to convince u to change ur touchscreen !

[Q] HD2 touch screen

hi my hd2 touch screen alone get hangs when i press return hardware key for more than(2 seconds or long press) if i turn off and turn my screen i find my touch screen works ...
i was using android when i got the problem...
so i did task29, uninstall HSPL, install stock windows 6.5 rom....i find same problem in widows too....
plz hlep me...what is the problem? my HD2 is out of warrenty now....

i have the exact same problem nothing we can do but send it for repair, maybe we pressed end key too hard, the touchscreen connector is under it i think so it may be loose or cracked now...its so weird, sometimes i can unlock phone and use it and use it until the screen locks again

Its because the digitizer connection is just behind the power/end key. Many people have this issue and usually blame it on Android (Some topics are realy amusing ) when infact its simply because of hardware failure.
you will need to send it in for warranty/repair.

thanks for the reply kag8

TheATHEiST said:
Its because the digitizer connection is just behind the power/end key. Many people have this issue and usually blame it on Android (Some topics are realy amusing ) when infact its simply because of hardware failure.
you will need to send it in for warranty/repair.
Click to expand...
Click to collapse
thanks for the reply The ATHEiST.....could u plz tell me that i wanna change the mother board or (digitizer connection only)