P3600 screen no response - P3600 General

Hi all,
I have my P3600 for only 1 month. The touch screen suddenly has no response without any reasons.
I have tried soft and hard reset but with no luck. Is there any hold button/fuction at the P3600?
Can you guys please help and give your expert advise.
Thanks.
Dennis

Anybody please.
The buttons are functioning just the touch screen had not any response

are you using a screenprotector?
ifnot youll probably need to rma it

You have notice that the menu start pop up with no reason?
Try to place the trinity in a very cold place and tell me if the touch screen function again.
I find that in a warm place some trinity simulates the press of the upper corner sx pixel, so in this case the touch screen not respond and the menu start pop up frequently.

i have this problem, my trinity open the more start menu and the screen not respose. Only recover this problem is remove the battery and wait more hour.....

I have this problem also, bring back to service centre and they said the LCD might me the cause of the problem, replace it under warrenty.

Could you post the S/N and the radio/rom version of the device with the "start menù" problem?

Unfortunatelly I have this same problem, I have read on the internet that when the trinity gets hot it does this because some parts of it extends and puts pressure on the screen top left corner.
I don't know how to fix it but it is a relief that I am not the only one having this problem. I don't know what the fix is but this problem basically renders the phone useless for me.
If anybody has resolved this issue with HTC please let us know.

I don't think it's a pressure problem on the screen.
I have the same problem also with the phone totally open and the screen free of the upper cover.

I have the same problem.
It's not a LCD Screen problem because i have replaced LCD screen with a new but it's the same problem.
Perhaps touch screen controller on motherboard or touch screen driver (dll) in the ROM.
I think it's linked with the following problem :
http://forum.xda-developers.com/showthread.php?t=290519

I have the same problem.

I repeat:could all you that have this problem post your serial number??? (exp,htc646...)

me too
My start button flashes too.
If I change the viewing mode sidewards, it is the calendar button that pops up all the time., and opens the calendar again and again. You can not control it anymore. Just X all the time. Seems to be software or ?
rom 1.23.707.6
radio 1.35.00.11
P 3600 Ger
sn HT648FK10262
maybe someone came help us.
thank you
seppo

seppo said:
My start button flashes too.
If I change the viewing mode sidewards, it is the calendar button that pops up all the time., and opens the calendar again and again. You can not control it anymore. Just X all the time. Seems to be software or ?
rom 1.23.707.6
radio 1.35.00.11
P 3600 Ger
sn HT648FK10262
maybe someone came help us.
thank you
seppo
Click to expand...
Click to collapse
how much time after the purchase?
did it start suddenly?

open and close,start menu
hi
i have rom 1.24 my problem is that the menu start .......is crazy
open/close open/close open/close i must remove the battery
i want a new ROMMMMMMMMMMMMMM

shuttle77 said:
hi
i have rom 1.24 my problem is that the menu start .......is crazy
open/close open/close open/close i must remove the battery
i want a new ROMMMMMMMMMMMMMM
Click to expand...
Click to collapse
I wonder if this screen problem is going to be a time bomb for everyone. I don't think it has anything to do with the new ROMs as it is a hardware problem.
I hope it's not like the peeling thing. One started complaining and ten days later everybody was facing the same problem.

DavidTwister said:
I repeat:could all you that have this problem post your serial number??? (exp,htc646...)
Click to expand...
Click to collapse
Could you explain for what you want to know serial number? This can help or just for statistics? Maybe then everybody will be glad to do it.

I bought the device on Feb 3rd,
and it started on march 3rd when playing a 'tetris like' game. It always opened the 'new game' button on the bottom left, while playing.
I must say, it does not occur constantly! There are times I use my p3600 and it is completly normal. But then just as from ghosts hand the task that is combined with the button in the 'left top corner' (upright position) starts to be pushed.
Seppo

[email protected] said:
Could you explain for what you want to know serial number? This can help or just for statistics? Maybe then everybody will be glad to do it.
Click to expand...
Click to collapse
Simple:i'm trying to understand if it's a problem of specified p3600,or if it's a problem that occurs randomly in all the p3600!

Ok. Lets collect same statistic but lets do it organized. For example my data.
Rom: 1.15.405.5 (HTC) - official (or modified by somebody)
Radio: 1.20.00.11
s/n: HT645FK08xxx
CID/SIM Unlock: No (or "Yes" if you did it and with which method - IMEI or FreeUnlocker)
Screen Protector: Yes ("Brando" mat for Qtek s110/S200)
Issue: "Start" menu pop up very seldom (seldom,often,very often,constantly) while I use stylus to scroll items of field "Play sound" of "Clock&Alarms" Settings, switch "iLauncher" tabs, play "MasterSoft Sudoku" (I list all places where I find out my issue) and I need to tap to "Start" or other place of the screen to close it.
I do not do CID/SIM Unlock and I do not reflash any ROMs. My current ROM is the ROM that was then I purchase P3600.

Related

I cannot go past the 'align screen' setup!

Scaphs 4.20 is the 3rd ROM i have tried, and my phone will not align itself!!!!
I tap the target firmly and accurately like it blady tells me at each location 5 times, then the process just repeats itself!!
There is no dust or dirt on my screen.
What's next? Throw this phone against the wall?!
STUCK IN align screen window - -HELP
kastro said:
Scaphs 4.20 is the 3rd ROM i have tried, and my phone will not align itself!!!!
I tap the target firmly and accurately like it blady tells me at each location 5 times, then the process just repeats itself!!
There is no dust or dirt on my screen.
What's next? Throw this phone against the wall?!
Click to expand...
Click to collapse
I suddenly have the same problem - no one else? My problem is more specific. Screen alignment seems normal until the 4th (last) corner is reached. Then no response x2. By third try it jumps back to center to start again - no way out!
I have reflashed to TMobile WM5 V2, Love, and several WM6 ROMS - all same issue. I can read my phone fine though active synch - al software is there ...
IS THE DIGITIZER GONE BAD - ? just in one corner? How can I be sure? Any way around the required align screen to test further? PLEASE HELP!
Same issue,follow here:
http://forum.xda-developers.com/showthread.php?t=285062
HELP!!!!!!!!!
My 8525 could not pass the alignment screen so I bought I new digitizer and I installed it and I still get the same thing. What else can it be???
Disable Touchflo.... that should work if you have that enabled. Also Transcriber WONT work with Touchflo enabled. Cheers
HELP!!!!!!!!!
The Touchflo was never enabled on the phone. What else can it be???
thanks
Solutions for all of You : http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Same thing happened to me last week. I did a hard-reset because I was having a different problem and then I couldn't get past the screen alignment. I brought it to an AT&T Device Support Center and they couldn't figure it out so they swapped it out for me
jas_pik said:
Solutions for all of You : http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Click to expand...
Click to collapse
this just what i need since my touchscreen did not work thanks a milllion
And in case you want a little more info on that codefactory remote alignment application, see here:
http://forum.xda-developers.com/showthread.php?t=347539
Mike

Touch or L.C.D?

Hello,
At last i got my used HTC P3600 by upgrading from my Blueangel.
The device have one issue which is that when i press something in the center the start menu pop up. I also try to align the screen but it is aligned properly too. But, whenever i press something in the center such as number 5 while dialing any number the start menu pop up.
Is this digitizer problem or i have to change the complete L.C.D?
Thank you.
mustking said:
Hello,
At last i got my used HTC P3600 by upgrading from my Blueangel.
The device have one issue which is that when i press something in the center the start menu pop up. I also try to align the screen but it is aligned properly too. But, whenever i press something in the center such as number 5 while dialing any number the start menu pop up.
Is this digitizer problem or i have to change the complete L.C.D?
Thank you.
Click to expand...
Click to collapse
it is a famous problem!! install Batti and you solve your problem
mpowerbit said:
it is a famous problem!! install Batti and you solve your problem
Click to expand...
Click to collapse
What is Batti and where i can found it! Is it software or hardware?
Thanks.

touch screen problem - calibration

After I installed new rom on my blackstone a new problem came out...
Time to time something hapens to my touch screen. It gets very very imprecise. For example, when I'm writing a SMS message I press the "V" button but then "G" is written on the screen... But this doesn't happen just when I'm writing a SMS but it happens no matter what I'm doing with the phone... Everything seems to be "shifted"/moved for about 1 centimetre upwards.
I made a hard reset and reinstalled rom but nothing didn't helped...
But it's funny because this isn't happening all the time but just time to time. Then I recalibrate the screen (voUp and voDO + tap the screen) and it helps for a few moments and than the same problem again. Then I'm doing the recalibration procedure till this problem vanish...
What is the problem, how can I solve it???
Please help because it is really annoying...
Hi,
May be that the change of Rom is only a coincidence?
It is not excluded that the touch screen of your blackstone can be a little damaged.
I have a pda that sometimes have the same problem, but I not updated any Rom to it.
Simply I stressed his touch screen with some abnormal pressure (I think).
thanks for reply...
It's funny because it works fine all day but suddenly you need to write a SMS or just answer the call, but that is not possible.
Well the screen might been damaged but it's weird because when I start calibrating the screen I tap the cross and it's not moved...
What can I do?
Same problem
I have same problem and I didn't make any ROM update. I didn't install any new software, but suddenly my screen started to be unaccurate and shifted somehow. calibration helps but after while it's shifted again. I was thinking about updating ROM, but if this is not a solution, then I don't want to ...
Well I send my phone to repair. They said that it was a mechanical issue so I think you should send it also due it looks like this is the only way to solve this problem. I hope you still have your phone under guarantee...
Oh and make sure whether you need original ROM or you may use the changed one, because in Slovenia you need stock ROM and no programs installed (like Garmin etc.). So the best think to do is to hard reset the phone and then send it to repair, so you don't have any problems...

HD Frozen in Align Screen..!

My Touch HD is frozen....was using fine so many days - suddenly overnight - I can no longer use. The whole unit is unresponsive.
Tried the following:
Soft reset...got stuck on the home screen after boot....
Hard Reset....boots then stuck in align screen
ROM Flash...tried 6.1, 6.5 flashes...then boots then stuck in align screen
Official ROM Flash...flashed..then boots then stuck in align screen...
I am out of ideas - what to try next...can someone give me idea what could be the problem - I think my fone is still on Warranty - I bought it on August 2008. SO I will probably need to send for repairs! Will need to put back stock SPL etc...before I send it...
When the fone is stuck on align screen and I link the fone to my Laptop the activesync starts - and I can browse the folders on the fone - that's about it!
Is there any way I can bypass the align screen part - so I can see if the rest of the fone works.
Gosh! how much will it cost to get this sorted?
Please someone give me some ideas on what I can do to get this resolved.
thanks
DD
devdarshan said:
My Touch HD is frozen....was using fine so many days - suddenly overnight - I can no longer use. The whole unit is unresponsive.
Tried the following:
Soft reset...got stuck on the home screen after boot....
Hard Reset....boots then stuck in align screen
ROM Flash...tried 6.1, 6.5 flashes...then boots then stuck in align screen
Official ROM Flash...flashed..then boots then stuck in align screen...
I am out of ideas - what to try next...can someone give me idea what could be the problem - I think my fone is still on Warranty - I bought it on August 2008. SO I will probably need to send for repairs! Will need to put back stock SPL etc...before I send it...
When the fone is stuck on align screen and I link the fone to my Laptop the activesync starts - and I can browse the folders on the fone - that's about it!
Is there any way I can bypass the align screen part - so I can see if the rest of the fone works.
Gosh! how much will it cost to get this sorted?
Please someone give me some ideas on what I can do to get this resolved.
thanks
DD
Click to expand...
Click to collapse
Have you tried flashing orginal stock rom which came with device. Has been known to fix a multitude of problems.
Also you can bypass align screen. Read alternative solution halfway down first post in this thread, though it does require copying a file to your sd card
Thanks Spartan
Yes - I have flashed with the official ROM - same issue got stuck in the Align Screen.
Then I tried the welcome.not procedure to bypass the align screen and it crossed that stage and now I can see the home screen - but none of the screen functions work, not even the four buttons below - phone, home, <- and the end key. I tried the volume key and it bought up the volume screen, and sound is OK as i change the volume - rest nothing is working.
I can receive calls but I cannot pick up - since there is no response from the screen.
I was wondering if there is a way to install some app on it so I can use the PC to control the functions? all I want to do is to make sure I have all the stock and details before I send it out for repairs.
Any idea what the problem could be and how much it would cost to repair? will it be covered under warranty?
Thanks/DD
I managed to install MyMobiler - and can use the functions using my laptop - which would imply something wrong with the screen and due to that it's not responding. Voice is OK, incoming outgoing is OK....
Any ideas if this repair will be under the warranty? how much it will cost?
devdarshan said:
I managed to install MyMobiler - and can use the functions using my laptop - which would imply something wrong with the screen and due to that it's not responding. Voice is OK, incoming outgoing is OK....
Any ideas if this repair will be under the warranty? how much it will cost?
Click to expand...
Click to collapse
If device is still in warranty period it should be covered. If you can access bootloader you can check whether or not you have stock SPL and Splash screen should tell you what build of rom your using, which should be enough to confirm if you have stock rom on device
Thanks Spartan.
Looks like it's send to HTC for repairs for me. Hopefully it wil be covered by warranty.
Does it make a difference which Stock SPL i need to have I have been reviewing the thread http://forum.xda-developers.com/showthread.php?t=431217 for stock SPL and see different versions.
File Type: zip Restore_Stock_SPL_114_2.zip (132.7 KB, 27307 views)
File Type: zip Restore_Stock_SPL_113.zip (132.7 KB, 11818 views)
File Type: zip Restore_Stock_SPL_115.zip (133.0 KB, 12979 views)
File Type: zip RUU_Signed_Blackstone_stockSPL154.zip (132.8 KB, 20904 views)
I have already flashed the Official ROM which incldes the radio RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
so which SPL shoud I flash - or can I just flash the last one SPL154?
thanks
DD
Hi Spartan
One final question....I am sending off my HD for warranty repairs and want to make sure I am OK. I have replaced stock SPL and also flashed the official ROM and the details are as per below:
When I check bootloader - I see the following:
BLAC100 32M
SPL-1.54.0000
MicroP-Blackstone (LED) v6
When I boot the HD normally - I see the following in the bottom during startup:
R 1.13.25.24
G 52.62.25.34U
D 1.56.00.00
Due to the screen freezing, I am unable to check the ROM version etc - but I have used the following to Flash.
RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
Can you please confirm - if this is OK (in terms of sending to HTC for repairs) as I am unable to go into the unit (screen frozen) none of the buttons except volume working. Have tried everything.
Thank you for all the help.
Rgs/DD
sounds like its your digitiser thats broke
looking at your info, all loos well for returning device. As long as you have stock SPL and rom you'll be fine, which you do
HD Frozen "Same Problem"
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
jasemHD said:
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
Click to expand...
Click to collapse
Well I'd imagine if you had turned the phone 180 degrees, you'd be staring at the back and not be able to see the screen.
I read somewhere that you can skip the align screen by holding volume up and down buttons and tapping the screen.
I mean to look at the screen horizontaly
I did by holding volume - + with tapping the screen, but it doesn't work
Please tell me your latest update as I'm out of soution and it's under warranty.....
Take care
Newton ring
jasemHD said:
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
Click to expand...
Click to collapse
Looks like you have something like a Newton Ring (search the forum for more info).
I also had one unit with this problem and I fixed it without replacing the touch panel, but it requires you to have some hardware skills... that is if your device is not warranty covered.
You have to heat up a little bit the touch panel using a hot air soldering station and gently lift the first layer of the touch panel to allow the air to go inside. But I have to warn you that you could easily damage your touch panel!
Extract the file and place this welcome.not file in the root of the SD Card and hard reset and it will bypass the Align screen segment....
Fallen Spartan said:
looking at your info, all loos well for returning device. As long as you have stock SPL and rom you'll be fine, which you do
Click to expand...
Click to collapse
Thanks Spartan - really appreciate you taking time to provide answers - fingers crossed - lets see how it goes!
devdarshan said:
Extract the file and place this welcome.not file in the root of the SD Card and hard reset and it will bypass the Align screen segment....
Click to expand...
Click to collapse
I'll try it and hopefully it will work,
Thanks alot....

[Q] screen trouble

Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Did you install any cab or custom settings?
Yes, i'm using throttlelauncher with WP7 theme but when the screen is stuck, i have two choices :
Remove the battery to start again, without throttlelauncher started .
Restart the HTC with Mymobiler if the HDmini is connected.
At the end, the problem stays on.
I only have to wait for some time and then the touchscreen works again... by itself !
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
francois64 said:
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
Click to expand...
Click to collapse
Try to ask for a new device (if it's still under warranty )
bart3385 said:
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Click to expand...
Click to collapse
Maybe your device is blocking so hard that your keys and screen both don't work anymore. I have had that too once Maybe Trottle causes this?
Madmatt
The problem is to be sure that a software is the problem origin; before i ask for the PDA to be replaced by my operator.
Try to do hard reset. Install only the basic stuff. (Minus Throttlelauncher.) See if the phone goes back to normal.
_Madmatt said:
Try to ask for a new device (if it's still under warranty )
Click to expand...
Click to collapse
That's a possible option.
Somehow, i'm not allowed to make that kind of suggestion anymore. Someone keeps on following me and make a mockery whenever i mention anything like that.
Anyway, try to check software problem first. As i first did on my own device. Before i've ascertained it is defective hardware.
francois64 said:
Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Click to expand...
Click to collapse
It is normal, sometimes, it doesn't respond, lame htc hd mini. I have this problem long ago.
Thank's for your suggestions.
Today, the phone is completly stuck.
That's why i don't think it is a software problem.
I can' even entry the PIN code.
i've tried a Hard reset, to flash back to Original Rom = nothing more.
So i've asked Orange for an exchange under garanty...
That's a good move.
In some areas, a high percentage of units need replacement.

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