Database Users

Touch screen no longer working

I have the 8125 and tonight i go to answer a phone call. When i got off the phone mysteriously the touch part of the screen no longer works. I tried a soft reset, a hard reset, removing the battery.... I cannot get the touch part of the screen to work. You can see whats on screen but there is no touch functionality. Anyone have any ideas?

remote screen aligment
i had the same problem the touchscreen stopped working suddently. im assuming that you can get pass the touch the screen to set up you device so what i did i downloaded a program called "remote screen aligment" that the only way you are going to be able to pass the first screen. hope this helps. google it to find the program its free.

S1ug said:
I have the 8125 and tonight i go to answer a phone call. When i got off the phone mysteriously the touch part of the screen no longer works. I tried a soft reset, a hard reset, removing the battery.... I cannot get the touch part of the screen to work. You can see whats on screen but there is no touch functionality. Anyone have any ideas?
Click to expand...
Click to collapse
Same problem here, just started browsing around since I was travelling last week without computer access. I am goign to call warranty services with CIngular tomorrow if they are open. If not first thing Tuesday!

working?
did you get it working again?. It happed to me yesterday, drives me nuts

Nah, called CIngular and got a warranty replacement no problem.

Re: remote screen aligment
kurtslash said:
i had the same problem the touchscreen stopped working suddently. im assuming that you can get pass the touch the screen to set up you device so what i did i downloaded a program called "remote screen aligment" that the only way you are going to be able to pass the first screen. hope this helps. google it to find the program its free.
Click to expand...
Click to collapse
Mine did this when I was CID-unlocking and had mismatching IPL/SPL versions. I found that by drawing a circle around the alignment cursor with the stylus I was able to get past this screen.

Not working touch screen / broken replacement ...
Center of my XDA miniS touchscreen stopped to work almost 3 weeks ago...
I sent my (lovely) PDA to O2 UK two weeks ago and today I received FAULTY replacement!
(very good known and common issue - "stylus is very loose and keeps falling out")
I've just sent another e-mail to O2's Customer Services and I'm waiting for reply...
I'm so angry and disappointed!
Regards

anyone find a solution
My touch screen gave out yesterday...I am getting very good at using my 8125 without the touch screen but a few programs require it. If anyone has found a solution please let be know because it would be a very happy man. Thanks for reading!

Touch Screen Dies after 5mins of use

Hi all.
Just got a JasJam about 2 weeks ago.
I am have a problem with the touch screen.
After about 5 mins of use the touch screen slowly gets more and more unresponsive untill it stops working.
If i remove the battery and let the phone sit for a couple of minutes then restart it the touch screen would start working again. But for only 5 mins.
Is this what everyone is refering to as problems with Screen Allignment or do i have a bigger problem.
Does anyone have any suggestions on how to fix this problem.
Thanks
Travis

Personally i would do i hard reset and not install any additional software to see if you have the same problem. If yes, then its hardware problem and needs to be sent in for repair. If not, then install your programs back one by one to find the culprit.
S.K.
EDIT: Ensure you back up your data before performing a hard reset. You will lose all information stored on the phone.

Silent_Killa's advice is what I would do. Might try uninstalling apps one by one first??
This is NOT the screen alignment issue - I don't think. It depends if the screen responsiveness going off is actually at the point at which you tap the screen is not matching where the screen responds?? In other words it does respond but not at the location you tap. If this is happening then it is the SA issue, but if the screen does not respond in any way to taps then I doubt it's the SA problem - though could well be a digitizer issue.
I have not searched, but a week or two weeks ago an identical problem was posted by someone else.
If a hard reset does not cure this I would suggest a return as soon as possible.
Mike

Hey guys.
Yea i trided the whole hard rest thing and it still did the same problem.
The screen works fine but it is just the tapping part that gets screwed up.
All my hardware buttons work ok so i can still use the phone. I just can't use the touch screen.
Do you really thing an application could do this sort of thing.
The main ones i use are -
SPB Diary
SPB Pocket Plus
Spb Weather
Pocket Informant
Are these know to cause any problems.
I will try one more time and not install any apps.
Oh well 2 weeks old and it's off for repair.
Thanks for your help.

Saber_007 said:
Hey guys.
Yea i trided the whole hard rest thing and it still did the same problem.
The screen works fine but it is just the tapping part that gets screwed up.
All my hardware buttons work ok so i can still use the phone. I just can't use the touch screen.
Do you really thing an application could do this sort of thing.
The main ones i use are -
SPB Diary
SPB Pocket Plus
Spb Weather
Pocket Informant
Are these know to cause any problems.
I will try one more time and not install any apps.
Oh well 2 weeks old and it's off for repair.
Thanks for your help.
Click to expand...
Click to collapse
BUT surely you tried it for an hour or two before installing anything!!?? And if working then only one application at a time?
No I don't think any of those apps. are the cause of the problem.
You still have not given full details about whether the screen is completely unresponsive or misaligned.
Either way if it's under warranty and hard reset does not cure it, get it returned cos this is not some little software fault.
Mike

Touch screen do not respond
mikechannon said:
I have not searched but a week or two weeks ago an identical problem was posted by someone else. If a hard reset does not cure this I would suggest a return as soon as possible.
Click to expand...
Click to collapse
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...

dam said:
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
Click to expand...
Click to collapse
Hope you get it back working this time so you can start to enjoy it!!
Mike

dam said:
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
Click to expand...
Click to collapse
YEP that is exactly what mine does sometimes. After i open the keyboard the start button would start to pop open and close.
How did you get on. Did they tell you what the problem was.
Cheers.

mikechannon said:
BUT surely you tried it for an hour or two before installing anything!!?? And if working then only one application at a time?
No I don't think any of those apps. are the cause of the problem.
You still have not given full details about whether the screen is completely unresponsive or misaligned.
Either way if it's under warranty and hard reset does not cure it, get it returned cos this is not some little software fault.
Mike
Click to expand...
Click to collapse
Sorry, about that.
Full Details-
Screen has no problems with SA. After about 5 mins the screen slowly becomes more unresponsibe. IE i would have to tap the start button several times for it to work. When it finially pops open it just closes again almost straight away.
Not long after this the screen will become totally unresponsive, howver all hardware buttons will still work.
I am going to try a hard reset tonight.
I will let you konw.
Thanks again.

Well it is deffinitly my phone.
The screen wasn't working as per normal.
I hard reset my phone. When it rebooted and got to the "tap the screen to continue" bit. Guess what it didn't work.
I taped the screen several time but no go. The screen was dead.
I will have to send it back to the shop.
Cheers.
Travis

wiki update
I took the freedom to update the wiki on this issue :
http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems
well, my device was a second hand but the seller was as so kind as to take it back... nothing for chirstmas this year .
still... happy new year to everybody !

Saber_007 said:
Well it is deffinitly my phone.
The screen wasn't working as per normal.
I hard reset my phone. When it rebooted and got to the "tap the screen to continue" bit. Guess what it didn't work.
I taped the screen several time but no go. The screen was dead.
I will have to send it back to the shop.
Cheers.
Travis
Click to expand...
Click to collapse
Fingers crossed you'll get a good one back. I think you were going to have to send this one back anyway.
Mike

JasJam screen responds to "ghost" taps!
The touch screen on my JasJam responds to continuous taps even when I don't tap it. When the keyboard is slid out, the start menu keeps on popping as if the start button on screen is being tapped. When keyboard is slid inside (device is closed), the device behaves as if the OK button (the "X" on top right) is being tapped continuously. Due to this, I can't open any program. (As soon as a program is opened, the "X" button on top right is automatically clicked and I reach Home screen again!
I uploaded a video about this mal-functioning of device:
http://www.youtube.com/watch?v=YWAyRLQ01oo
I have already:
1. Alligned screen
2. Hard reset device (Left and Right softkeys + Reset button)
3. Updated ROM and hard reset device
but of no use! Please help.

Read that
it's a hw issue, had to get a replacement ...

Same problem
I seem to be having the exact same problem. When I first got it, I was able to use the phone for a couple of weeks, then all of the sudden, the screen stoped responding, but all the buttons worked. I did a hard reset, and it worked for a little while, then when bad again. At first I thought it was related to ActiveSync because it would always go bad immediately after syncing. However, even when I don't sync after a hard reset it eventually goes bad again. Today I just got it back from manufacturer - they couldn't reproduce the problem. It worked all day. Then I synced. Stupid me. Its not responding again.

There's no way out. Get a replacement.
I'm hoping that my replaced device doesn't have same issue.

same problem
I have the same exact problem. I sent back the Phone to Cingular / HTC, and they "repaired" it under warranty. I got the phone bac, and after a day's use, it went back to its old state.
Since I got this on ebay (BIG mistake), even though it was new, its having this problem.
So far i am not at ALL impressed with the 8525. Seems to me like its laden with hardware issues.
Can someone please offer insight as to what I can do?

Sorry to hear that! I had actually purchased i-mate JasJAM from Dubai. i-mate has just one service center in USA (PocketPCTechs in CA). They provided amazingly great customer service and replaced the main board. So far the problem hasn't repeated.

shassouneh said:
I have the same exact problem. I sent back the Phone to Cingular / HTC, and they "repaired" it under warranty. I got the phone bac, and after a day's use, it went back to its old state.
Since I got this on ebay (BIG mistake), even though it was new, its having this problem.
So far i am not at ALL impressed with the 8525. Seems to me like its laden with hardware issues.
Can someone please offer insight as to what I can do?
Click to expand...
Click to collapse
Hey, I am having the same problem as well. Bought my phone on December 06 from eBay seller too. Big mistake as HTC will tell you sorry your warranty is void if you did not purchase the device from the carrier (even though it was new.) I am curious how you were able to get it repaired under warranty since you too bought yours from a third party.
I did the credit card trick and it worked flawlessly for about two months and just yesterday I am back to the same problem. After today doing the credit card trick numerous times I finally got the touch screen working now but who knows for how long this time.
BTW my serial number is in the HT642Fxxxxxx if anyone else that has this problem wants to compare and post theirs.

Facing the same problems...
... I've been thinking about repalcing the display and the touchscreen. But now, considering that it is a HW issue, I can only replace these two things. If the bug is in the module above the screen (statur leds and camera) or related to the wireing at the back of the screen, it won't get rid of the problem. On the other hand, if it is a problem with the screen getting too hot, then I'm on the right track...
Has anyone tried this yet?
I'll try to call HTC on monday, maybe they know where the bug is.

P3600 screen no response

Hi all,
I have my P3600 for only 1 month. The touch screen suddenly has no response without any reasons.
I have tried soft and hard reset but with no luck. Is there any hold button/fuction at the P3600?
Can you guys please help and give your expert advise.
Thanks.
Dennis

Anybody please.
The buttons are functioning just the touch screen had not any response

are you using a screenprotector?
ifnot youll probably need to rma it

You have notice that the menu start pop up with no reason?
Try to place the trinity in a very cold place and tell me if the touch screen function again.
I find that in a warm place some trinity simulates the press of the upper corner sx pixel, so in this case the touch screen not respond and the menu start pop up frequently.

i have this problem, my trinity open the more start menu and the screen not respose. Only recover this problem is remove the battery and wait more hour.....

I have this problem also, bring back to service centre and they said the LCD might me the cause of the problem, replace it under warrenty.

Could you post the S/N and the radio/rom version of the device with the "start menù" problem?

Unfortunatelly I have this same problem, I have read on the internet that when the trinity gets hot it does this because some parts of it extends and puts pressure on the screen top left corner.
I don't know how to fix it but it is a relief that I am not the only one having this problem. I don't know what the fix is but this problem basically renders the phone useless for me.
If anybody has resolved this issue with HTC please let us know.

I don't think it's a pressure problem on the screen.
I have the same problem also with the phone totally open and the screen free of the upper cover.

I have the same problem.
It's not a LCD Screen problem because i have replaced LCD screen with a new but it's the same problem.
Perhaps touch screen controller on motherboard or touch screen driver (dll) in the ROM.
I think it's linked with the following problem :
http://forum.xda-developers.com/showthread.php?t=290519

I have the same problem.

I repeat:could all you that have this problem post your serial number??? (exp,htc646...)

me too
My start button flashes too.
If I change the viewing mode sidewards, it is the calendar button that pops up all the time., and opens the calendar again and again. You can not control it anymore. Just X all the time. Seems to be software or ?
rom 1.23.707.6
radio 1.35.00.11
P 3600 Ger
sn HT648FK10262
maybe someone came help us.
thank you
seppo

seppo said:
My start button flashes too.
If I change the viewing mode sidewards, it is the calendar button that pops up all the time., and opens the calendar again and again. You can not control it anymore. Just X all the time. Seems to be software or ?
rom 1.23.707.6
radio 1.35.00.11
P 3600 Ger
sn HT648FK10262
maybe someone came help us.
thank you
seppo
Click to expand...
Click to collapse
how much time after the purchase?
did it start suddenly?

open and close,start menu
hi
i have rom 1.24 my problem is that the menu start .......is crazy
open/close open/close open/close i must remove the battery
i want a new ROMMMMMMMMMMMMMM

shuttle77 said:
hi
i have rom 1.24 my problem is that the menu start .......is crazy
open/close open/close open/close i must remove the battery
i want a new ROMMMMMMMMMMMMMM
Click to expand...
Click to collapse
I wonder if this screen problem is going to be a time bomb for everyone. I don't think it has anything to do with the new ROMs as it is a hardware problem.
I hope it's not like the peeling thing. One started complaining and ten days later everybody was facing the same problem.

DavidTwister said:
I repeat:could all you that have this problem post your serial number??? (exp,htc646...)
Click to expand...
Click to collapse
Could you explain for what you want to know serial number? This can help or just for statistics? Maybe then everybody will be glad to do it.

I bought the device on Feb 3rd,
and it started on march 3rd when playing a 'tetris like' game. It always opened the 'new game' button on the bottom left, while playing.
I must say, it does not occur constantly! There are times I use my p3600 and it is completly normal. But then just as from ghosts hand the task that is combined with the button in the 'left top corner' (upright position) starts to be pushed.
Seppo

[email protected] said:
Could you explain for what you want to know serial number? This can help or just for statistics? Maybe then everybody will be glad to do it.
Click to expand...
Click to collapse
Simple:i'm trying to understand if it's a problem of specified p3600,or if it's a problem that occurs randomly in all the p3600!

Ok. Lets collect same statistic but lets do it organized. For example my data.
Rom: 1.15.405.5 (HTC) - official (or modified by somebody)
Radio: 1.20.00.11
s/n: HT645FK08xxx
CID/SIM Unlock: No (or "Yes" if you did it and with which method - IMEI or FreeUnlocker)
Screen Protector: Yes ("Brando" mat for Qtek s110/S200)
Issue: "Start" menu pop up very seldom (seldom,often,very often,constantly) while I use stylus to scroll items of field "Play sound" of "Clock&Alarms" Settings, switch "iLauncher" tabs, play "MasterSoft Sudoku" (I list all places where I find out my issue) and I need to tap to "Start" or other place of the screen to close it.
I do not do CID/SIM Unlock and I do not reflash any ROMs. My current ROM is the ROM that was then I purchase P3600.

Stuck at align screen

Hello
i've got en elf but it is stuck at the align screen.
i searched the forum for many day's and i found out that the digitizer probably is broken.
So i bought an new one an installed it with this manual
http://forum.xda-developers.com/showthread.php?t=407323
great manual by the way
I also installed a new housing
I installed one of the new roms
But it is still stuck on the align screen$
I have a constant loop
first middle cross, then the 4 corners and then back to the middle
i installed a program to override the align screen and then the i can use the phone but when i tap the touch screen it is not the place i tapped that opens because it is not aligned
What can i do because i am all out of answers
ps there is no warrenty anymore
Greetz Hatchy

it could be the touchscreen
LCD and touchscreen are not the same
some models heve them separated,some not
as i could see elf has
touchscreen pic1
LCD pic2
so try replacing the touchscreen they are few dollars on ebay

Or if you want, you can have somebody cook a ROM for you that bypasses the screen alignment part.

kareem9nba said:
Or if you want, you can have somebody cook a ROM for you that bypasses the screen alignment part.
Click to expand...
Click to collapse
i doubt it's the software,because he said he tried some roms
and bypassing screen align can make phone unuseable,so....

farukb said:
i doubt it's the software,because he said he tried some roms
and bypassing screen align can make phone unuseable,so....
Click to expand...
Click to collapse
Yea, but even though, he can still use the phone without the touch screen before he gets it replaced.

kareem9nba said:
Yea, but even though, he can still use the phone without the touch screen before he gets it replaced.
Click to expand...
Click to collapse
well if it was artemis...he could (arte has a mouse pointer)
but elf lacks the buttons,so using it without touch will be tricky

Hello
i replaced the touch screen because the old one had the same problems
but the new has the same problem

hatchy said:
Hello
i've got en elf but it is stuck at the align screen.
i searched the forum for many day's and i found out that the digitizer probably is broken.
So i bought an new one an installed it with this manual
http://forum.xda-developers.com/showthread.php?t=407323
great manual by the way
I also installed a new housing
I installed one of the new roms
But it is still stuck on the align screen$
I have a constant loop
first middle cross, then the 4 corners and then back to the middle
i installed a program to override the align screen and then the i can use the phone but when i tap the touch screen it is not the place i tapped that opens because it is not aligned
What can i do because i am all out of answers
ps there is no warrenty anymore
Greetz Hatchy
Click to expand...
Click to collapse
When your PPC is at the alignment part of the start up process simply plug it into your computer and let activesync run. You do not need to set up a partnership at this time to do this.
Explore your PPC and go to the windows folder and then to the startup folder and delete the welcome file in there.
Soft reset your PPC and you are good to go!
I had an IPAQ for years that had a bad spot in the middle of the screen and this is the only way I have found to bypass the alignment.

I am stuck on the align screen in a loop as well. What program did you write to skip the screen. I am not able to use the phone because of that. I am really terribly stuck. Please help. Thanks.

I hear placing a blank text file named "welcome" with the extension ".not" on the root of your SD card after hard resetting will bypass the Windows Mobile setup. And until you get your screen repaired (if ever) and if you have a working DPAD, then you can download a free, configurable mouse cursor here. Just go the the third post and click on the attachment I posted.
Dave

Well,
For what it's worth,
I found out on my brother's Qtek S200 that was also in a loop, that it automatically passed the align screen after some 15 times.
Later I found this in the registry:
HKLM\Hardware\Devicemap\Touch\MaxCallError(=16)
So I assume you can tick the align screen 16 times before it continues?

it works!!

HD Frozen in Align Screen..!

My Touch HD is frozen....was using fine so many days - suddenly overnight - I can no longer use. The whole unit is unresponsive.
Tried the following:
Soft reset...got stuck on the home screen after boot....
Hard Reset....boots then stuck in align screen
ROM Flash...tried 6.1, 6.5 flashes...then boots then stuck in align screen
Official ROM Flash...flashed..then boots then stuck in align screen...
I am out of ideas - what to try next...can someone give me idea what could be the problem - I think my fone is still on Warranty - I bought it on August 2008. SO I will probably need to send for repairs! Will need to put back stock SPL etc...before I send it...
When the fone is stuck on align screen and I link the fone to my Laptop the activesync starts - and I can browse the folders on the fone - that's about it!
Is there any way I can bypass the align screen part - so I can see if the rest of the fone works.
Gosh! how much will it cost to get this sorted?
Please someone give me some ideas on what I can do to get this resolved.
thanks
DD

devdarshan said:
My Touch HD is frozen....was using fine so many days - suddenly overnight - I can no longer use. The whole unit is unresponsive.
Tried the following:
Soft reset...got stuck on the home screen after boot....
Hard Reset....boots then stuck in align screen
ROM Flash...tried 6.1, 6.5 flashes...then boots then stuck in align screen
Official ROM Flash...flashed..then boots then stuck in align screen...
I am out of ideas - what to try next...can someone give me idea what could be the problem - I think my fone is still on Warranty - I bought it on August 2008. SO I will probably need to send for repairs! Will need to put back stock SPL etc...before I send it...
When the fone is stuck on align screen and I link the fone to my Laptop the activesync starts - and I can browse the folders on the fone - that's about it!
Is there any way I can bypass the align screen part - so I can see if the rest of the fone works.
Gosh! how much will it cost to get this sorted?
Please someone give me some ideas on what I can do to get this resolved.
thanks
DD
Click to expand...
Click to collapse
Have you tried flashing orginal stock rom which came with device. Has been known to fix a multitude of problems.
Also you can bypass align screen. Read alternative solution halfway down first post in this thread, though it does require copying a file to your sd card

Thanks Spartan
Yes - I have flashed with the official ROM - same issue got stuck in the Align Screen.
Then I tried the welcome.not procedure to bypass the align screen and it crossed that stage and now I can see the home screen - but none of the screen functions work, not even the four buttons below - phone, home, <- and the end key. I tried the volume key and it bought up the volume screen, and sound is OK as i change the volume - rest nothing is working.
I can receive calls but I cannot pick up - since there is no response from the screen.
I was wondering if there is a way to install some app on it so I can use the PC to control the functions? all I want to do is to make sure I have all the stock and details before I send it out for repairs.
Any idea what the problem could be and how much it would cost to repair? will it be covered under warranty?
Thanks/DD

I managed to install MyMobiler - and can use the functions using my laptop - which would imply something wrong with the screen and due to that it's not responding. Voice is OK, incoming outgoing is OK....
Any ideas if this repair will be under the warranty? how much it will cost?

devdarshan said:
I managed to install MyMobiler - and can use the functions using my laptop - which would imply something wrong with the screen and due to that it's not responding. Voice is OK, incoming outgoing is OK....
Any ideas if this repair will be under the warranty? how much it will cost?
Click to expand...
Click to collapse
If device is still in warranty period it should be covered. If you can access bootloader you can check whether or not you have stock SPL and Splash screen should tell you what build of rom your using, which should be enough to confirm if you have stock rom on device

Thanks Spartan.
Looks like it's send to HTC for repairs for me. Hopefully it wil be covered by warranty.
Does it make a difference which Stock SPL i need to have I have been reviewing the thread http://forum.xda-developers.com/showthread.php?t=431217 for stock SPL and see different versions.
File Type: zip Restore_Stock_SPL_114_2.zip (132.7 KB, 27307 views)
File Type: zip Restore_Stock_SPL_113.zip (132.7 KB, 11818 views)
File Type: zip Restore_Stock_SPL_115.zip (133.0 KB, 12979 views)
File Type: zip RUU_Signed_Blackstone_stockSPL154.zip (132.8 KB, 20904 views)
I have already flashed the Official ROM which incldes the radio RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
so which SPL shoud I flash - or can I just flash the last one SPL154?
thanks
DD

Hi Spartan
One final question....I am sending off my HD for warranty repairs and want to make sure I am OK. I have replaced stock SPL and also flashed the official ROM and the details are as per below:
When I check bootloader - I see the following:
BLAC100 32M
SPL-1.54.0000
MicroP-Blackstone (LED) v6
When I boot the HD normally - I see the following in the bottom during startup:
R 1.13.25.24
G 52.62.25.34U
D 1.56.00.00
Due to the screen freezing, I am unable to check the ROM version etc - but I have used the following to Flash.
RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
Can you please confirm - if this is OK (in terms of sending to HTC for repairs) as I am unable to go into the unit (screen frozen) none of the buttons except volume working. Have tried everything.
Thank you for all the help.
Rgs/DD

sounds like its your digitiser thats broke

looking at your info, all loos well for returning device. As long as you have stock SPL and rom you'll be fine, which you do

HD Frozen "Same Problem"
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks

jasemHD said:
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
Click to expand...
Click to collapse
Well I'd imagine if you had turned the phone 180 degrees, you'd be staring at the back and not be able to see the screen.
I read somewhere that you can skip the align screen by holding volume up and down buttons and tapping the screen.

I mean to look at the screen horizontaly
I did by holding volume - + with tapping the screen, but it doesn't work

Please tell me your latest update as I'm out of soution and it's under warranty.....
Take care

Newton ring
jasemHD said:
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
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Looks like you have something like a Newton Ring (search the forum for more info).
I also had one unit with this problem and I fixed it without replacing the touch panel, but it requires you to have some hardware skills... that is if your device is not warranty covered.
You have to heat up a little bit the touch panel using a hot air soldering station and gently lift the first layer of the touch panel to allow the air to go inside. But I have to warn you that you could easily damage your touch panel!

Extract the file and place this welcome.not file in the root of the SD Card and hard reset and it will bypass the Align screen segment....

Fallen Spartan said:
looking at your info, all loos well for returning device. As long as you have stock SPL and rom you'll be fine, which you do
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Thanks Spartan - really appreciate you taking time to provide answers - fingers crossed - lets see how it goes!

devdarshan said:
Extract the file and place this welcome.not file in the root of the SD Card and hard reset and it will bypass the Align screen segment....
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I'll try it and hopefully it will work,
Thanks alot....