Well I got a "refurb" 8525 from ATT and it was sweet. Until the screen stopped responding to touch. So I had ATT send me another(at my charge first). Well the second one arrived quite quickly but it has the obvious yellow(pee'd on) looking screen. Next to my other 8525 the difference it very obvious. To me anyway. My broke 8525 has white whites. Whereas my replacement one has a yellowish white. I'm kind of miffed about it. I think I'm going to call and have them replace it one more time and see what happens. If I get another yellowish screen I guess I'll have to deal with it. Also I notice the speaker on the replacement is "louder" but more "muffled". Strange. I used the same Black rom on both units so there shouldn't have been any differences software wise.
Anyone else experience this? I'm thinking that maybe my replacement had a cracked screen and they replaced the screen with a lesser quality one...?
Hi all, I was wondering if anyone else is having the same issues as I am with my new 6800. I have noticed that on occasion the screen will change to a very light greenish hue when I press on the screen with the stylus. The screen immediately changes back to normal once I pull off the screen. This seems to happens several times throughout the day. Is this normal? Any possible fix? or return it? Thanks for your help!
Great forum BTW...
Yes, sometimes I do notice the hue change, but it doesn't happen very often. I don't believe it's a defect since I've seen it in more than one Mougls (though one had it worse than the other; the hue alternates with every tap or key press). Some expert opinion on this would be nice.
Not normal~! The first batch of Moguls did not have this issue and they came with a harder screen to the touch. the HTC replaced the screen to a inferior quality resulting to this issue. I am a witness to this. We have to live with it or nag enough about it. I personally made Sprint and HTC replace my Mogul4 time for this and every replacement had this issue. So to prevent myself from being dropped from, the service I will just suck it up. Sad indeed. But i least I gave them hell for it.
If what you're saying is true, then perhaps the three bright spots on my screen (from pressure against the carrying case) is also a result of this inferior screen. Curse HTC for their cheap antics!
SINNN said:
Not normal~! The first batch of Moguls did not have this issue and they came with a harder screen to the touch. the HTC replaced the screen to a inferior quality resulting to this issue. I am a witness to this. We have to live with it or nag enough about it. I personally made Sprint and HTC replace my Mogul4 time for this and every replacement had this issue. So to prevent myself from being dropped from, the service I will just suck it up. Sad indeed. But i least I gave them hell for it.
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I guess I'm going to go ahead and just live with it. I really don't want to go through the hassle of returning it just to get another that has the same issue or possibly something worse. Thanks all for your input.
WRONG.
not a hardware issue, really.
You'll notice the scroll wheel also sometimes causes it.
Its a driver issue... when any input is received (screen tap, hardware button, etc...), the screen hue shifts every so slightly. Most don't notice it.
Some people on ppcgeeks have reported that depending on the rom you use, sometimes it goes away.
Dishe said:
WRONG.
not a hardware issue, really.
You'll notice the scroll wheel also sometimes causes it.
Its a driver issue... when any input is received (screen tap, hardware button, etc...), the screen hue shifts every so slightly. Most don't notice it.
Some people on ppcgeeks have reported that depending on the rom you use, sometimes it goes away.
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Click to collapse
Sorry, But I already went thru issue with HTC and SPrint. Neither both know why but they call it a defective unit. Reason why I state that the screen is different because I am furtunate to have bought 2 Mogul on the first day it was released. One for me and one for my GF. Then my Mogul ended up breaking its Stylus clip form the housing of the phone so like a moron I went over to have it replaced my Sprint thru the manufacture warranty. Spring decided to give me a onetime replacement thru the warranty. So when the phone got here first thing I noticed was a yellow color hue to the backlight and the screen kept changing from somewhat bluish tint to yellowish tint using any buttons including the scroll wheel and taping the screen. Immidietly I called Sprint and explained y frustration with this new usnit. They concluded that it was a defect. So the next mogul shipped had the same issue exept this one had a back backlight that kept shutting off. Again I sent it back and the forth mogul that I received had AGAIn a yellow look to it and dimmer backlight. I called Sprint and they said again that it was defective and to send it back. Now i finally got my 5th Mogul and this time the backlight was not yellow but more of a cold bluish color but more acceptable. It was not as brite as my first mogul but I just gave up on getting mogul after mogul and just decided to keep this one because I am sure If I send it back then Sprint will send me another yellow colored hue backlight again. How do I know that all my backlight on all those Moguls were kinda funny? Because I had my GF mogul in which was one of the first moguls sold. And comparing all the moguls to hers you can definately tell they are different. Also I must note that her screen is harder than all the new Moguls that i got. ALl my replacements including my current Mogul have a softer screen. Very noticable. That why I know for a fact that they changed screens to a inferior quality to cut cost. I must recommend everyone with this same issue to have them call Sprint and have them replace your unit. This way they can force HTS from replacing screens int he near future. Here is a pic of a mogul with a yellow hue backlight that flikers different colors when tapped or using the scroll wheel. You can see how the Mogul on the right is soo much whiter like it should be, this is my GF mogul. Her manufacture date is May 3 2007. One of the first batch of good moguls. Now you can see that my story is real and I am not lying or making up anything about the screen being different. So its not a driver issue. Its a DIFFERENT SCREEN all together. Remember when you break you mogul and have it replace.. compare both screen before you decide to stay with your replacement.
PS. My GF screen is very White and Bright and never flickers different colors when tapped. Its rock solid. And also if I tap it normaly I can really feel a different in how much harder her screen feel. Im 100% this is a very superior screen ALL moguls should come with. But we are not HTC and cant forced them to switch back
SINNN said:
My GF screen is very White and Bright and never flickers different colors when tapped. Its rock solid. And also if I tap it normaly I can really feel a different in how much harder her screen feel. Im 100% this is a very superior screen ALL moguls should come with. But we are not HTC and cant forced them to switch back
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Wow from reading people's comments I didn't think it was that bad. After seeing your picture though, that is completely unacceptable. Send a letter to HTC along with the photo and demand they send a replacement!
You know... im sick of having to wait a week for replacement AFTER REPLACEMENT from sprint and the same bad screen i get. But i will emal HTC and see what they say.
So I just got a great deal on two Touch phones from Sprint and one of them is great. The other has a terrible looking LCD with poor viewing angles and washed out colors. Does anyone else have a Touch with a crappy LCD?
well my Touch is about to be replaced, the last 2 had the same problem, where my LCD stoped working, like it would "stick" on one side and continuously press down. making the rest of the screen useless. 3rd replacement is on the way to the store. personaly.. im kinda tired of these phones. i might jump into a Pro
Hard to believe I've been using my Athena for almost 2 1/2 years straight now. Its had a few drops but none recently. Lately I've been thinking that the color white on the screen has a slight pink shade to it. Anyone else notice this? White looks white everywhere else so I don't think its my eyes!
I take it from the 40 thread views but no replies that nobody else has seen this on their Athena. Happy to see this isn't a common issue.
i have two vibrants that i just bought recently, one of them is mine one of them is my gfs, ive used mine for about a month now, hers we just started using today and we put both phones side by side and on hers the screen doesnt seem as bright, and like menus have like some brown color to them or just not as dark, on mine they are black like solid black, mine received an update idk if thats it?
any help is appreciated
You can try to exchange her phone as I don't think it has anything to do with a software update most likely it's hardware. I bought an iPhone for myself and then after 2 days bought another iPhone for my wife and mine was far less bright and also had a yellowish tinge on the screen while hers was very bright and had a cool blue tinge. Best thing would be for your gf to exchange her phone while she can.
identical settings? (no auto adjust)
screen protector?
different roms?
i have also noticed this. In my situation, i called in and replaced my old vibrant because i complained about a lag so they sent me a new one which was cover under warranty! when i received the new one I quickly put in my spare batteries in it and turned it on. First thing i noticed was the color of the screens. my old vibrant had more of a tan/brown hue when compared to the new one. The new one had more of a blueish hue to the screen. i tried fixing the brightness but that didn't fix it. so i had to decided to go with the old brown one or new blue one. of course i chose the new blue one but i was concerned that i would have an off color screen. a couple of weeks after shipping the old one back i discovered that when you open the video player and start playing any video..press the menu button, then press settings, then color tone! dont know if this setting carries onto the rest of the phone...hope this helps!