Database Users

Hue Changes When Screen is Tapped

Hi all, I was wondering if anyone else is having the same issues as I am with my new 6800. I have noticed that on occasion the screen will change to a very light greenish hue when I press on the screen with the stylus. The screen immediately changes back to normal once I pull off the screen. This seems to happens several times throughout the day. Is this normal? Any possible fix? or return it? Thanks for your help!
Great forum BTW...

Yes, sometimes I do notice the hue change, but it doesn't happen very often. I don't believe it's a defect since I've seen it in more than one Mougls (though one had it worse than the other; the hue alternates with every tap or key press). Some expert opinion on this would be nice.

Not normal~! The first batch of Moguls did not have this issue and they came with a harder screen to the touch. the HTC replaced the screen to a inferior quality resulting to this issue. I am a witness to this. We have to live with it or nag enough about it. I personally made Sprint and HTC replace my Mogul4 time for this and every replacement had this issue. So to prevent myself from being dropped from, the service I will just suck it up. Sad indeed. But i least I gave them hell for it.

If what you're saying is true, then perhaps the three bright spots on my screen (from pressure against the carrying case) is also a result of this inferior screen. Curse HTC for their cheap antics!

SINNN said:
Not normal~! The first batch of Moguls did not have this issue and they came with a harder screen to the touch. the HTC replaced the screen to a inferior quality resulting to this issue. I am a witness to this. We have to live with it or nag enough about it. I personally made Sprint and HTC replace my Mogul4 time for this and every replacement had this issue. So to prevent myself from being dropped from, the service I will just suck it up. Sad indeed. But i least I gave them hell for it.
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Click to collapse
I guess I'm going to go ahead and just live with it. I really don't want to go through the hassle of returning it just to get another that has the same issue or possibly something worse. Thanks all for your input.

WRONG.
not a hardware issue, really.
You'll notice the scroll wheel also sometimes causes it.
Its a driver issue... when any input is received (screen tap, hardware button, etc...), the screen hue shifts every so slightly. Most don't notice it.
Some people on ppcgeeks have reported that depending on the rom you use, sometimes it goes away.

Dishe said:
WRONG.
not a hardware issue, really.
You'll notice the scroll wheel also sometimes causes it.
Its a driver issue... when any input is received (screen tap, hardware button, etc...), the screen hue shifts every so slightly. Most don't notice it.
Some people on ppcgeeks have reported that depending on the rom you use, sometimes it goes away.
Click to expand...
Click to collapse
Sorry, But I already went thru issue with HTC and SPrint. Neither both know why but they call it a defective unit. Reason why I state that the screen is different because I am furtunate to have bought 2 Mogul on the first day it was released. One for me and one for my GF. Then my Mogul ended up breaking its Stylus clip form the housing of the phone so like a moron I went over to have it replaced my Sprint thru the manufacture warranty. Spring decided to give me a onetime replacement thru the warranty. So when the phone got here first thing I noticed was a yellow color hue to the backlight and the screen kept changing from somewhat bluish tint to yellowish tint using any buttons including the scroll wheel and taping the screen. Immidietly I called Sprint and explained y frustration with this new usnit. They concluded that it was a defect. So the next mogul shipped had the same issue exept this one had a back backlight that kept shutting off. Again I sent it back and the forth mogul that I received had AGAIn a yellow look to it and dimmer backlight. I called Sprint and they said again that it was defective and to send it back. Now i finally got my 5th Mogul and this time the backlight was not yellow but more of a cold bluish color but more acceptable. It was not as brite as my first mogul but I just gave up on getting mogul after mogul and just decided to keep this one because I am sure If I send it back then Sprint will send me another yellow colored hue backlight again. How do I know that all my backlight on all those Moguls were kinda funny? Because I had my GF mogul in which was one of the first moguls sold. And comparing all the moguls to hers you can definately tell they are different. Also I must note that her screen is harder than all the new Moguls that i got. ALl my replacements including my current Mogul have a softer screen. Very noticable. That why I know for a fact that they changed screens to a inferior quality to cut cost. I must recommend everyone with this same issue to have them call Sprint and have them replace your unit. This way they can force HTS from replacing screens int he near future. Here is a pic of a mogul with a yellow hue backlight that flikers different colors when tapped or using the scroll wheel. You can see how the Mogul on the right is soo much whiter like it should be, this is my GF mogul. Her manufacture date is May 3 2007. One of the first batch of good moguls. Now you can see that my story is real and I am not lying or making up anything about the screen being different. So its not a driver issue. Its a DIFFERENT SCREEN all together. Remember when you break you mogul and have it replace.. compare both screen before you decide to stay with your replacement.
PS. My GF screen is very White and Bright and never flickers different colors when tapped. Its rock solid. And also if I tap it normaly I can really feel a different in how much harder her screen feel. Im 100% this is a very superior screen ALL moguls should come with. But we are not HTC and cant forced them to switch back

SINNN said:
My GF screen is very White and Bright and never flickers different colors when tapped. Its rock solid. And also if I tap it normaly I can really feel a different in how much harder her screen feel. Im 100% this is a very superior screen ALL moguls should come with. But we are not HTC and cant forced them to switch back
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Wow from reading people's comments I didn't think it was that bad. After seeing your picture though, that is completely unacceptable. Send a letter to HTC along with the photo and demand they send a replacement!

You know... im sick of having to wait a week for replacement AFTER REPLACEMENT from sprint and the same bad screen i get. But i will emal HTC and see what they say.

Washed out LCD

So I just got a great deal on two Touch phones from Sprint and one of them is great. The other has a terrible looking LCD with poor viewing angles and washed out colors. Does anyone else have a Touch with a crappy LCD?

well my Touch is about to be replaced, the last 2 had the same problem, where my LCD stoped working, like it would "stick" on one side and continuously press down. making the rest of the screen useless. 3rd replacement is on the way to the store. personaly.. im kinda tired of these phones. i might jump into a Pro

One Vibrant brighter than the other

i have two vibrants that i just bought recently, one of them is mine one of them is my gfs, ive used mine for about a month now, hers we just started using today and we put both phones side by side and on hers the screen doesnt seem as bright, and like menus have like some brown color to them or just not as dark, on mine they are black like solid black, mine received an update idk if thats it?
any help is appreciated

You can try to exchange her phone as I don't think it has anything to do with a software update most likely it's hardware. I bought an iPhone for myself and then after 2 days bought another iPhone for my wife and mine was far less bright and also had a yellowish tinge on the screen while hers was very bright and had a cool blue tinge. Best thing would be for your gf to exchange her phone while she can.

identical settings? (no auto adjust)
screen protector?
different roms?

i have also noticed this. In my situation, i called in and replaced my old vibrant because i complained about a lag so they sent me a new one which was cover under warranty! when i received the new one I quickly put in my spare batteries in it and turned it on. First thing i noticed was the color of the screens. my old vibrant had more of a tan/brown hue when compared to the new one. The new one had more of a blueish hue to the screen. i tried fixing the brightness but that didn't fix it. so i had to decided to go with the old brown one or new blue one. of course i chose the new blue one but i was concerned that i would have an off color screen. a couple of weeks after shipping the old one back i discovered that when you open the video player and start playing any video..press the menu button, then press settings, then color tone! dont know if this setting carries onto the rest of the phone...hope this helps!

[Q] HD2 WHITE BLOTCH/SPOT on DISPLAY...does anyone here NOT have one??

I bought a second-hand HD2 off eBay which to all intents and purposes is in excellent condition, however it has lighter blotch where the backlight is brighter than the rest of the display. This is very clear on white backgrounds and I find it quite annoying.
Tomorrow I am getting the HD2 picked up for a (hopefully) warranty repair; I was hoping for some feedback from the good people on here as to their experience with the phone as I have FIVE friends with HD2s, ALL of whom have a lighter blotch on their display, some worse than others.
This makes me think that it CAN'T be an incredibly rare phenomenon for this device.
I have owned a number of capacitive screened devices and have never seen this on any other handset. Even battered up old iPhone 2gs don't seem to have this problem.
I'm a bit concerned about the screen developing a spot again; I'm also concerned that HTC will try to charge me for the repair....
Anyone got any stories to tell about their screens developing blotchy patches and how HTC responded? And has anyone owned a HD2 since launch that STILL has a perfect screen?
Just be interested to know

Mine has 3 spots showing when on a white back ground but I choose to ignore them. Also sometime my whole screen goes white like a negative photo but I just reboot and the screen goes back to how it should.

I have them since i dropped it and the top corner of my screen got damaged. my gf does not have them at all!

No problems with screen here...purchased dec '09

I contacted HTC (I purchased my phone off ebay) been told it's still under warranty they are collecting tomorrow and said it would be 10 days until I get my repair back

I don't have this problem, but i always keep it in the leather condom when not using it. I did have the negative looking screen once but that never happened again. I think as long as you are gentle with it after it's repaired then it shouldn't happen again.
Sent from my HTC HD2 using XDA App

leoni1980 said:
I bought a second-hand HD2 off eBay which to all intents and purposes is in excellent condition, however it has lighter blotch where the backlight is brighter than the rest of the display. This is very clear on white backgrounds and I find it quite annoying.
Tomorrow I am getting the HD2 picked up for a (hopefully) warranty repair; I was hoping for some feedback from the good people on here as to their experience with the phone as I have FIVE friends with HD2s, ALL of whom have a lighter blotch on their display, some worse than others.
This makes me think that it CAN'T be an incredibly rare phenomenon for this device.
I have owned a number of capacitive screened devices and have never seen this on any other handset. Even battered up old iPhone 2gs don't seem to have this problem.
I'm a bit concerned about the screen developing a spot again; I'm also concerned that HTC will try to charge me for the repair....
Anyone got any stories to tell about their screens developing blotchy patches and how HTC responded? And has anyone owned a HD2 since launch that STILL has a perfect screen?
Just be interested to know
Click to expand...
Click to collapse
A picture of the screen would really help...

Had that problem with my first HD2(bought it the first day it was available at expansys). I sent it on warranty and they have replaced few things(including mainboard, lcd and touchscreen).
I have a new one as well and this problem is not present.

Slight Screen Discoloration

I've noticed some slight screen discoloration on my LG G2. The discoloration is about half way down on the left side of the screen. It's a very slight yellow crescent shape of discoloration. It looks similar to the discoloration my iPhone 4 experienced. Has anyone seen this issue with the G2 screens?
I contacted Verizon and they are overnighting me a warranty replacement. They also reached out to LG, who claimed this is not a known issue with the device. I just wanted to make you guys aware, as well as see if anyone else has experienced this. I'm not too familiar with LCD technology, what could be causing this discoloration?
Unfortunately I cannot post pictures because I am a new member, but I wish I was able to show you all what I'm talking about. It is VERY minor, however, I can still see it an it is bothersome to me. I figured I should have it replaced considering it's no charge to me and I don't want it spread... if that's even possible?

I'm starting to question whether or not I want to accept the most likely refurbished phone Verizon is sending me. It seems the yellow has faded slightly, although it becomes more present when the screen is on for longer periods of time. I guess I just have an irrational fear of getting refurbished electronics, like there's going to be something wrong with it or it'll develop problems down the line. I guess I should just take the refurbished phone and call it good enough, this way I don't keep looking for the yellow discoloration every time I use my phone... yea, I'm that neurotic about perfection.

Screen Discoloration
My LG G2 has a similar discoloration, orange in color, on the right edge near the top. I have a replacement on the way.
I don't have a screen protector or a case on my phone. No water/moisture exposure, no drops, no extreme temperatures, etc.
Any idea what might be the cause?

I've got the exact same problem I tried seeing if doing a normal restart of the phone would help which hasn't and it doesn't appear in screenshots and it's also happened recently about 1/2 way down

I'm on my third G2 (in 9 months) with this problem. Few of the staff in the Verizon stores have ever seen or heard of this problem.
I'm probably going to change to a different phone.