Hi all, I was wondering if anyone else is having the same issues as I am with my new 6800. I have noticed that on occasion the screen will change to a very light greenish hue when I press on the screen with the stylus. The screen immediately changes back to normal once I pull off the screen. This seems to happens several times throughout the day. Is this normal? Any possible fix? or return it? Thanks for your help!
Great forum BTW...
Yes, sometimes I do notice the hue change, but it doesn't happen very often. I don't believe it's a defect since I've seen it in more than one Mougls (though one had it worse than the other; the hue alternates with every tap or key press). Some expert opinion on this would be nice.
Not normal~! The first batch of Moguls did not have this issue and they came with a harder screen to the touch. the HTC replaced the screen to a inferior quality resulting to this issue. I am a witness to this. We have to live with it or nag enough about it. I personally made Sprint and HTC replace my Mogul4 time for this and every replacement had this issue. So to prevent myself from being dropped from, the service I will just suck it up. Sad indeed. But i least I gave them hell for it.
If what you're saying is true, then perhaps the three bright spots on my screen (from pressure against the carrying case) is also a result of this inferior screen. Curse HTC for their cheap antics!
SINNN said:
Not normal~! The first batch of Moguls did not have this issue and they came with a harder screen to the touch. the HTC replaced the screen to a inferior quality resulting to this issue. I am a witness to this. We have to live with it or nag enough about it. I personally made Sprint and HTC replace my Mogul4 time for this and every replacement had this issue. So to prevent myself from being dropped from, the service I will just suck it up. Sad indeed. But i least I gave them hell for it.
Click to expand...
Click to collapse
I guess I'm going to go ahead and just live with it. I really don't want to go through the hassle of returning it just to get another that has the same issue or possibly something worse. Thanks all for your input.
WRONG.
not a hardware issue, really.
You'll notice the scroll wheel also sometimes causes it.
Its a driver issue... when any input is received (screen tap, hardware button, etc...), the screen hue shifts every so slightly. Most don't notice it.
Some people on ppcgeeks have reported that depending on the rom you use, sometimes it goes away.
Dishe said:
WRONG.
not a hardware issue, really.
You'll notice the scroll wheel also sometimes causes it.
Its a driver issue... when any input is received (screen tap, hardware button, etc...), the screen hue shifts every so slightly. Most don't notice it.
Some people on ppcgeeks have reported that depending on the rom you use, sometimes it goes away.
Click to expand...
Click to collapse
Sorry, But I already went thru issue with HTC and SPrint. Neither both know why but they call it a defective unit. Reason why I state that the screen is different because I am furtunate to have bought 2 Mogul on the first day it was released. One for me and one for my GF. Then my Mogul ended up breaking its Stylus clip form the housing of the phone so like a moron I went over to have it replaced my Sprint thru the manufacture warranty. Spring decided to give me a onetime replacement thru the warranty. So when the phone got here first thing I noticed was a yellow color hue to the backlight and the screen kept changing from somewhat bluish tint to yellowish tint using any buttons including the scroll wheel and taping the screen. Immidietly I called Sprint and explained y frustration with this new usnit. They concluded that it was a defect. So the next mogul shipped had the same issue exept this one had a back backlight that kept shutting off. Again I sent it back and the forth mogul that I received had AGAIn a yellow look to it and dimmer backlight. I called Sprint and they said again that it was defective and to send it back. Now i finally got my 5th Mogul and this time the backlight was not yellow but more of a cold bluish color but more acceptable. It was not as brite as my first mogul but I just gave up on getting mogul after mogul and just decided to keep this one because I am sure If I send it back then Sprint will send me another yellow colored hue backlight again. How do I know that all my backlight on all those Moguls were kinda funny? Because I had my GF mogul in which was one of the first moguls sold. And comparing all the moguls to hers you can definately tell they are different. Also I must note that her screen is harder than all the new Moguls that i got. ALl my replacements including my current Mogul have a softer screen. Very noticable. That why I know for a fact that they changed screens to a inferior quality to cut cost. I must recommend everyone with this same issue to have them call Sprint and have them replace your unit. This way they can force HTS from replacing screens int he near future. Here is a pic of a mogul with a yellow hue backlight that flikers different colors when tapped or using the scroll wheel. You can see how the Mogul on the right is soo much whiter like it should be, this is my GF mogul. Her manufacture date is May 3 2007. One of the first batch of good moguls. Now you can see that my story is real and I am not lying or making up anything about the screen being different. So its not a driver issue. Its a DIFFERENT SCREEN all together. Remember when you break you mogul and have it replace.. compare both screen before you decide to stay with your replacement.
PS. My GF screen is very White and Bright and never flickers different colors when tapped. Its rock solid. And also if I tap it normaly I can really feel a different in how much harder her screen feel. Im 100% this is a very superior screen ALL moguls should come with. But we are not HTC and cant forced them to switch back
SINNN said:
My GF screen is very White and Bright and never flickers different colors when tapped. Its rock solid. And also if I tap it normaly I can really feel a different in how much harder her screen feel. Im 100% this is a very superior screen ALL moguls should come with. But we are not HTC and cant forced them to switch back
Click to expand...
Click to collapse
Wow from reading people's comments I didn't think it was that bad. After seeing your picture though, that is completely unacceptable. Send a letter to HTC along with the photo and demand they send a replacement!
You know... im sick of having to wait a week for replacement AFTER REPLACEMENT from sprint and the same bad screen i get. But i will emal HTC and see what they say.
Related
Hi Guys,
I just bought an X10 yesterday. I noticed that the lower area (portrait mode) of the LCD looks like a bit dim/burned if the background is white. I noticed this when I opened facebook and looks like there are shades of light yellow where it looks like a shadow from the backlight not properly diffused. I'm going to take a picture later and paste it here. This is an expensive phone and I'm guessing that it should'nt show anything like this. Let me know if you also noticed something like this too.
Thanks.
Try another program and if the problem persists you have a hardware defect.
-------------------------------------
Sent from my X10a
Yup. Tried it out, Pretty sure that it is not the app itself. Problem is pretty static even on landscape mode.
Thanks, I'm going to the shop later to return it.
OT: I think X10 is a bit overpriced - maybe not used to plastic feeling, I was pampered by my HD2.
Same here
I have the same problem, but didn't give it too much attention.
I am curious if the shop will change it for you. Let us know please.
Me too. Doesn't bother me though.
Well, I went back to the shop. They showed me the working display item. It also showed the problem. I told them that maybe the backlight was burned out and asked them to open a new set for 1:1 exchange. Same thing, problem is still there... They changed it anyway. I'm entitled for 1x 1:1 exchange for 60 days and used it by just opening box. Still asked them to replace it my 1 day old set with the newly opened X10 just to make my wife happy =). Well, still sigh.... Expensive phone with a poor backlight. I don't have it on my HD2. If you do browsing and you're aware of the problem, sometimes it just pisses you off. But not the end of the world.
OT: I'm starting to enjoy android now =) Fast and fluid... stock UI sucks for X10 but definitely can be changed and will definitely rock if rooted. I also thought that the camera button was spoilt, but was surprised that you can do a "half press" to do a focus like a normal camera. Brilliant!
mardolf said:
Well, I went back to the shop. They showed me the working display item. It also showed the problem. I told them that maybe the backlight was burned out and asked them to open a new set for 1:1 exchange. Same thing, problem is still there... They changed it anyway. I'm entitled for 1x 1:1 exchange for 60 days and used it by just opening box. Still asked them to replace it my 1 day old set with the newly opened X10 just to make my wife happy =). Well, still sigh.... Expensive phone with a poor backlight. I don't have it on my HD2. If you do browsing and you're aware of the problem, sometimes it just pisses you off. But not the end of the world.
OT: I'm starting to enjoy android now =) Fast and fluid... stock UI sucks for X10 but definitely can be changed and will definitely rock if rooted. I also thought that the camera button was spoilt, but was surprised that you can do a "half press" to do a focus like a normal camera. Brilliant!
Click to expand...
Click to collapse
what a surprise... maybe the batch the store got all have some defects. i have zero problems with my lcd and everything looks beautiful and sharp with great contrast.
I really don't know. 1 batch and all defected, possible. I actually mentioned it to them but they told me that since they released the product here in Singapore, it is the same batch. And I'm the only one who noticed it...
Are you talking about the 'wavy' pattern on the bottom of the screen? It's as if the screen wasn't laid flat and the shades of the wave shows on the white screen?
Not sure if that made any sense but it's on my device and same as my friends.
Yes, I'm referring to that one. I just checked my HD2, and it is also there but not that obvious, unlike the X10.
"Lights at the bottom are poorly diffused". And you can see the shadow of the 6 LED lights SE used. When I saw this patterns, I remembered the old LED to lit the LCDs on old Nokia monochrome phones =), and you can change that to any color just to be hip when I was still a teenager.
Well, I still like the phone. =)
Had to open a plain white google home screen with opera just to find this, yes its where the leds are spaced and what ^^ said about diffusion. Very unnoticable unless you look for it.
I'd recommend not looking for it
It is on every single X10 unit and it is nothing that should bother anyone since it is only visible in very light plain backgrounds.
I noticed it since day one but I was surprised that it does not show in dark backgrounds. It is unlike the color bleeding that would happen on some LCDs. Therefore, it is ok and nothing to bother about
I just wanted to say that I got my EVO replacement due to the screen separation issue. Anyway, as soon as I got the replacement phone I noticed two things that were different from my first EVO.
1. The back cover: The back cover on this EVO is a little darker than my original and seems to be made of that scratch resistant rubber plastic on phones like the Palm Pixi. It's not as rubbery as the Pixi but it's there and it's definitely different from my first phone.
2. Screen Brightness: The screen on the replacement is much brighter than my first EVO. Even at the highest setting on my original I was a bit disappointed coming from the Nexus One. This second phone is easily as bright as the N1.
Could the phone really be a little different this early on in production?
Whats the hardware version?
It says 0003. I never checked my first EVO though.
I received an 0003 on launch day. It does not have any of the issues so far that people have been plagued with.. I have noticed that the light from the buttons bleeds through to the lcd screen which is annoying and is more obvious depending on what is being displayed on the screen. There is not screen seperation or light gap between the frame though.
I have one of the first batch EVOs and mine says version 0003 as well. Maybe they didn't bother changing that information?
I wish there was a way to compare. Either way, I'll probably wait and see if my EVO gets any worse within my 30 days before I ask them to swap it out for a newer version. But I also don't have too many issues with it. My touch screen works properly (not sure if there's an issue or not because I tried it on my pillow again this afternoon and it worked fine) and my screen has not separated yet (though the light does still leak through a teeny bit).
I have version 2 and I haven't had any of the issues people are mentioning. Hopefully I don't have to swap mine out.
Sent from my EVO using tapatalk.
I've got a v2 and no issues except for the ground one which I don't really give a crap about.
I have version 002 and I don't have any problems I hope. I do get the problem with my screen not mounted correctly so when it is on a table the screen is not working properly
-------------------------------------
Sent via the XDA Tapatalk App
All 3 of ours were 0002 from sprint.com on launch day; all 3 have the glass problem and mine has the blown speaker problem.
Hoping when they get them back in stock, the exchanges will be better.
Yeah, I also have a 002, most likely because I have a Google IO phone. It seems to have none of the problems that are being talked about—not even light leakage or touchscreen. Only problem out there is the 30FPS cap and that's established to be kernel/firmware. Seems like the first true production run of EVOs had some shoddy work...
booloobunny said:
I just wanted to say that I got my EVO replacement due to the screen separation issue. Anyway, as soon as I got the replacement phone I noticed two things that were different from my first EVO.
1. The back cover: The back cover on this EVO is a little darker than my original and seems to be made of that scratch resistant rubber plastic on phones like the Palm Pixi. It's not as rubbery as the Pixi but it's there and it's definitely different from my first phone.
2. Screen Brightness: The screen on the replacement is much brighter than my first EVO. Even at the highest setting on my original I was a bit disappointed coming from the Nexus One. This second phone is easily as bright as the N1.
Could the phone really be a little different this early on in production?
Click to expand...
Click to collapse
Odd because my Evo is from launch day and has the rising screen issue but it also has the same back cover and very bright screen you seem to be describing on your replacement. I kept comparing my Evo to my HD2 and saying wow the Evo screen is so much nicer and brighter for some reason.
boredmug said:
I received an 0003 on launch day. It does not have any of the issues so far that people have been plagued with.. I have noticed that the light from the buttons bleeds through to the lcd screen which is annoying and is more obvious depending on what is being displayed on the screen. There is not screen seperation or light gap between the frame though.
Click to expand...
Click to collapse
Have you tried pressing down on the glass just below the 4 touch buttons? I had the light leakage since day one but I had read about it in a few tech blogs who demoed the Evo before launch and said they noticed that so I figured it was just a flaw to live with on most if not all Evo's. But now that my screen raised up and can move up and down a bit, when I press down hard enough (which isn't very hard), the light leakage goes away until I remove my fingers or until the screen decides to pop back out later.
Guess I am not the only one noticing this:
http://androidforums.com/htc-evo-4g/104212-hardware-build-3-totally-different-handset.html
Hardware check
How do i find out what version of phone do i have, is it on the box with all the bar codes?
Toethumbs said:
How do i find out what version of phone do i have, is it on the box with all the bar codes?
Click to expand...
Click to collapse
Menu >> Settings >> About Phone >> Hardware Information >> Hardware Version
Second EVO (replacement for first.
Im currently on the second EVO now and I too niticed a difference in the brightness from the first one. This one it brighter and the bottom 4 buttons are evenly lit on this EVO. The Hardware on this current EVO is 0003. I dont know what the first EVO was. I am currently waiting for sprint to get more in stock so they can send me a 3rd replacement. This model has the yellowish vertical lines in the screen,
Today I went to use the front facing camera and the phone froze, rebooted, and now uses the back cam no matter what setting I put it on. It seems like the front cam is nonexistent. I have done a factory reset and still nothing. I dont understand what happend to HTC's quality controll from Hero to EVO. The Hero I had had ZERO issues and now these phones are falling apart right out of the box. Way to go HTC!!!
I have 002, having the glass issue along with light bleed. Right now it's not that bad when I have a case on it. But I am going to get TEP and get a new phone a year lol.
Hi,
Dropping my phone was the worst thing that could happen with my phone.
I found someone who would do the screen replacement and after nearly two months he finally returned the phone two me.
At first glance it seemed ok but closer inspection have shown me that:
- the panel used was JDI instead of LGD so a japanese panel instead of the 'original' LG
- serious screen bleed contouring the whole screen
- highlights on the screen, points in the screen where I can clearly see the backlight being brighter than everywhere else
- luminosity is lower than the original.
The last two points are very annoying. I compared my phone with a phone displayed in a shop and I see that the screen on the shop's phone is brighter that mine, even without adaptive brightness and @ 100% luminosity.
Could this be due to different panel manufacturer (JDI instead of LGD)?
The screen bleed could be due to the screen being badly glued but I am not sure...
But the bright speckels are annoying also. In bright areas this is very much noticable, a white picture shows two small areas brighter which indicates to me that the back of the panel has something behind that 'pushes', hard to explain.
Anybody had similar issues or had his screen repaired?
You can see my issues in the attached screenshots...
laboratik said:
Hi,
Dropping my phone was the worst thing that could happen with my phone.
I found someone who would do the screen replacement and after nearly two months he finally returned the phone two me.
At first glance it seemed ok but closer inspection have shown me that:
- the panel used was JDI instead of LGD so a japanese panel instead of the 'original' LG
- serious screen bleed contouring the whole screen
- highlights on the screen, points in the screen where I can clearly see the backlight being brighter than everywhere else
- luminosity is lower than the original.
The last two points are very annoying. I compared my phone with a phone displayed in a shop and I see that the screen on the shop's phone is brighter that mine, even without adaptive brightness and @ 100% luminosity.
Could this be due to different panel manufacturer (JDI instead of LGD)?
The screen bleed could be due to the screen being badly glued but I am not sure...
But the bright speckels are annoying also. In bright areas this is very much noticable, a white picture shows two small areas brighter which indicates to me that the back of the panel has something behind that 'pushes', hard to explain.
Anybody had similar issues or had his screen repaired?
You can see my issues in the attached screenshots...
Click to expand...
Click to collapse
I don't think your issues is the panel type, i replaced mine and got a JDI from eBay. I don't notice any difference from my old one, which was not JDI. I would say you just got a poor screen. Not the fault of the installer either, i would try to get hold of the screen seller, or just accept the loss and replace it again.
Sent from my LG-LS980 using XDA Free mobile app
scottdanpor said:
I don't think your issues is the panel type, i replaced mine and got a JDI from eBay. I don't notice any difference from my old one, which was not JDI. I would say you just got a poor screen. Not the fault of the installer either, i would try to get hold of the screen seller, or just accept the loss and replace it again.
Sent from my LG-LS980 using XDA Free mobile app
Click to expand...
Click to collapse
I can agree that the panel type is not the culprit but the screen bleed is definitely the installers fault.
I am not very happy replacing it again as the total cost would mean that I could have bought a new phone for the same price...
My feeling is that the seller of the screen has delivered a used screen and damaged the silver back of the panel by removing it from the old device (the bright highlights could be from a prying tool used while recuperating the screen.). Too bad , lesson learned = do not drop the phone as the screen shatters very easily and when repairing, find a reliable repairsman...
Accept the loss seems to be the only option in this case...
Maybe I will have to disassemble/assemble the phone myself and do with with extra love and care and sense of detail....
laboratik said:
I can agree that the panel type is not the culprit but the screen bleed is definitely the installers fault.
I am not very happy replacing it again as the total cost would mean that I could have bought a new phone for the same price...
My feeling is that the seller of the screen has delivered a used screen and damaged the silver back of the panel by removing it from the old device (the bright highlights could be from a prying tool used while recuperating the screen.). Too bad , lesson learned = do not drop the phone as the screen shatters very easily and when repairing, find a reliable repairsman...
Accept the loss seems to be the only option in this case...
Maybe I will have to disassemble/assemble the phone myself and do with with extra love and care and sense of detail....
Click to expand...
Click to collapse
Since the digitizer comes glued to the glass I'm more inclined to blame the screen/seller than the installer. But you know the saying... "If you want it done right...". All the best on getting it sorted and working properly.
I've seen the discussions on screen scratches but didn't find any posts about this issue so I wanted to share.
Noticed a "bubble" or "ripple" under my glass today. There is no screen protector on my device. It's not very noticeable when the screen is on but in bright light it does stand out, especially with the screen off.
[Pic Attached] Took me awhile to get it to show up in a picture.
This is a Verizon S6 edge 64GB Black purchased at Best Buy in-store. I visited there today to exchange it but they did not have a replacement in stock but said they had no issues swapping it out and are going to call me.
Anyone else seen this?
Hello,
For the galaxy s6 black, for me i have the same issue but it's not affect the screen . On my S6 edge gold the screen is perfect ! no bubble ! For samsung it's totally normal !
I have a similar minor bubble too that is noticable only if I really hunt for it. Don't sweat it, every phone will have some minor insignificant defect. As long as it doesn't hamper your user experience or the device durability in any way, it's best yo ignore these and enjoy the phone instead. Speaking out of experience of having over half a dozen Samsung phones
I've returned my phone because of a bubble. There was One little bubble on the black area just above the menu button. It was a minor issue, but I couldn't ignore it, I knew it was there. You say don't sweat it, but I want my €850 phone to be perfect. Even if that means sending my phone back for One lousy bubble that isn't even visible if you don't pay attention to it.
One annoying bubble
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Mr_Bugman said:
Just frustrated now because I know I'm planning to exchange but I can't fight the urge to customize... I don't know what Smart Switch will actually move over.
Wondering how long it will take for them to get replacement stock.
Click to expand...
Click to collapse
I noticed a ridge right down the middle of the screen when I was surfing websites with the Edge phone on its landscape side.
The ridge looked exactly like the the rectangle shape if you look at the IFixIt teardown for the S6 Edge.
Found more multiple bubbles under sunlight.
Took the phone into Samsung store and the person told me that a few people have complained about this issue, and that its not uncommon.
I checked their display models and they also had the same issue, although the bubbles and ridges were much worse on the phone I owned.
I ended up returning the phone and now may get a regular S6 unless they fix this issue.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Compared to yours, mine is way milder. In fact it takes me about 5 mins to find at, at the right angle, even though I know exactly where to look for it. It's nearly impossible to capture on camera.
So I take back my words and agree that you should get yours replaced if it's so noticeable!
I had the same issue on my first S6 edge. It never really effected the device but I could see it when the device the screen was off, and I hated it. I called Tmobile and they sent me a new device that is flawless, I'm very happy with it my phone now. I think its probably something to do with the flexible displays.
My first edge had a large ridge/bubble up the center of the screen. My new one has a very small bubble at the top. I'm not worried about it.
Sent from my SM-G925P using XDA Free mobile app
I had a scratched screen and got it changed.
My new screen has no scratches. If I look at it at an angle in full-on direct sunlight, I can see bumps under the glass in the screen itself. I was blinded for 10 minutes after it though, because it was under extremely bright direct sunlight. Nothing you would notice under regular use.
helloamara1 said:
Well, I am sad to say this but I'm glad I'm not the only one with this problem. I noticed it right as I was taking my phone out of the dust wrap. I didn't even bother to turn the phone on, it is going back to sprint.
Click to expand...
Click to collapse
Wow, that's aggravating!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
They must of had some crack head worker's on the production line for this phone that is going to end up costing them a bunch of money!
I have it too in India. Sad. Though didnt notice after noticing it for the first time. Hardly visible in daily usage.
This is supposedly a known issue. My wife has a black 64GB edge and it had the bubble issue. We returned it to.ATT and they issued us one with a line of ripples in it. We were told to contact our local Samsung rep as they would not open another box. My white 64GB Edge is flawless.
My 32GB black edge from AT&T had a bubble. Only noticed it because I was looking for those scracthes, and I had plenty of them! I would have kept it since the bubble did not bother me as much as the fine scratches.
My 64GB Gold is pretty flawless from what I can tell. Though I am not looking too hard because I am realizing all these devices might have a tiny imperfection when under close examinatoin
No bubbles for me.
Greatins
Hello guys, I have GALAXY S6 Edge (SM-G925F) 32 GB from Sweden, And i also have a bubble under the glass, I talked with my operator and they said that they would need to take it into repair... what about you guys? did u get it replaced or what? cause i barely used this device 2 weeks feels a bit lame to send it into repair, the device itself ain't cheap to buy here it does cost around 960 euro...
The first unit I got had horrible screen tints. It was pretty much a downward gradient of pink, green, normal, green and pink. It was so bad that trying to read stuff downwards was literally hurting my head. you start from the top and notice the background of the text you're reading keep changing. The first unit also had a volume up button which was defective (I couldn't hear it clicking and when I don't click it at the very middle of the button it doesn't register the click).
Now to my second unit which I got this afternoon. Checked the buttons, perfect. No scratches. Was pretty happy until I got home and updated Android. The moment I saw the screen I was like... "WTF is that". There was literally small dots all over the screen. Diagonal dots which looks the same way a drop of water would look like on your screen (rainbow-ish).
Here's the pattern of the dots. Imagine it smaller and having rainbow-ish colors. (I suck at photoshop and I couldn't capture the problem on a camera.)
Went to a well lit room and checked it out. Yup, wasn't imagining it. Turned of the screen and I could still see the dots. The bad thing was that at closer inspection... TADAAA! A bubble at the top left of the screen.
Here I thought it would be impossible for me to be as unlucky as the people who got 4 replacements units with defects. Bad thing is that my carrier only allows 1 replacement. I'll have to go straight to Samsung and have them replace the unit.
After all the good reviews from almost everyone, this is extremely disappointing. First Samsung phone and their quality control just had to ruin things. This will probably be the last.
How have people fared with returning their Verizon versions? Mine has the lines of bubbles on it and it's a 64GB/Sapphire Black one from Verizon. My wife's has the same thing and hers is 64GB/White one from Best Buy. They only be seen in direct sunlight outside, I figured it was common since we both have them.
I think i have one. Has any one had a replacement from Samsung?
A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Pixelguy said:
A lot if people have been received their S6 Edge phones with defects, either through transit or manufacturing, I am now on my third one in 3 days due to there being a small chip out of the metal trim under the screen and then the earpiece speaker being all fuzzy on the replacement, not to mention one of the others i was offered had a chip out of the metal surround. Luckily my third one now seems perfect (fingers crossed).
Just make sure your phone is perfect before you walk away at the end of the day your paying a lot of money for it and its gonna save you going back and fourth like iv had to lol
I don't know how it works in other country's but here in the UK carriers HAVE to give you 14 days "cooling off period" which enables you to get on the spot exchanges if your unhappy with your phone, or they have to let you cancle your contract.
Hope this is helpful, thanks.
Click to expand...
Click to collapse
I can attest to this as I'm about to take the second one back this week. The problem is that it is difficult to do at these stores due to lighting. The first one I return as there was a small (miniscule) circle on the glass, otherwise the phone was perfect (In hindsight I wish I kept that unit). The second unit has a screen that I'm not sure how it made on the phone as it should have been rejected. Top and bottom has green tint, left side had purple tint and top right has the dusty/dirty section that you can clearly see on web browser when reading. Now, the VZW store was extremely nice and agreed to replace my first one with no issues. I'm going back to take the second one back this week.
The issue is with lighting at store and everything is cranked up. Tough to see screen issues on that type of brightness. I can't stand screens that aren't uniform and calibrated, and after reading about Amoled this weekend, I'm not expecting much. I'm hoping third time is the charm, but in all honesty I may just give up on this phone, as I don't really have the time to go back and forth to store every week to play the exchange lottery.
definitely no hardware problems here..
I smell what you're cooking! Typical company issues
Anyways, got mine S6 EDGE and I'm in love with it. I did not check everything, but it seems to be fine. But I have a question for you :
It is normal that the speakers are a little bit (I don't know how to describe this)...rustled, when I have the uppermost volume?
After reading this I thoroughly inspected mine. I guess I got lucky. Verizon 64GB White one and I don't see any issues at all. Sorry to hear you guys are running into issues though :/
T-Mobile 64GB Sapphire BLUE here. As far as I can tell, no defects. It almost sounds like initial batches had/has all the issues, but that's a small sample size. Personally haven't run into any thing related to: straight-from-box screen scratches, screen rotation issues, or color variances.
Only thing I wish it had was a little less sensitivity right above the home button... I keep hitting the area on top of the home button first, and then the button itself.
As for the speaker quality Its hard to tell really because it could be your cell connection affecting the sound quality as well, the problem I had was that no matter who I called it sounded like there with something going "zzzzzttz" "zzttz" as they spoke! As far as I'm aware the sound quality is actually pretty good cranked up full!
Come to think of it the first one I was given also had more of a yellow tint to the whites than the one I have now... Maybe a placebo effect but still something worth mentioning!
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
Mucky2 said:
Btw : I just checked my display, I have a few,little scratches on my display. Is that normal? (You can only see them with bright light)
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Depends on what you mean by normal. Around 30% of people here have reported the scratches.
You all should check for screen non-uniformity. A portion of your screen might be pinker than normal.
Here are pictures I took of my screen. I have a sliver of pink tint at the top and some pink tint at the bottom part. Grays also appear brighter at the bottom part of the screen.
Should I have it changed or this is above average for a s-amoled screen?
Here's the imgur link -> http://imgur.com/a/BMBXt