Had a quick search but couldn't really find anything.
Has anyones panels managed to screw up? As in you push the panel button, and the screen goes black and goes back to the panel you were already on?
Don't really want to do a hard reset, looking for a work around. But if it comes to it i suppose i'll have too.
I guess youve tried the soft reset?
x1fan said:
I guess youve tried the soft reset?
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Yeah, tried soft resetting it. I used to go into a program, or settings and it sometimes used to let me get into my panels. But not anymore and i've not recently installed anything for it to mess up. Becoming quite a pain now.
i experienced this last week and lastly i hard reset it.
no choice at that time....
Related
I'm not sure exactly why it's happening, the last thing i remember doing before this problem occurred was uninstall some programs, and decrease the text size in settings.
But everytime I power on the handset, it will boot up fine. But then the activesync information screen (the one that shows your recent syncronizations) will pop up, and my phone freezes up right there. It's pretty much unavoidable at this point, everytime I reset my phone its the same problem. I'm able to do a soft reset at this point, but that's pretty much it.
If it's any help, one of the programs I removed was pTravelAlarm (Burr oak software) i got rid of that because i was getting a "Cannot execute \Windows\pTAmgr.exe" Notification Error during startup, which now that I mention it, the error still pops up even after i removed it.
Is there anyway to perform a hard reset without having to be in windows, or connected through activesync?
Or am i pretty much boned at this point.
You don't need or want to be connected to Active sync when doing a hard reset!
Hard reset is pressing both soft keys at the same time as poking the stlus in the soft reset hole. This takes device (after some menu screens) back to the way you got it originally.
Mike
ah, ok, i was under the impression that the "Reset" key was actually on the screen. yes im a silly newbie . Thanks!
tyfin85 said:
ah, ok, i was under the impression that the "Reset" key was actually on the screen. yes im a silly newbie . Thanks!
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We're all newbies to start with and we're all still newbies with some aspect or other of Hermes or WM5.
Use this thread if you have problems with hard reset.
Mike
I did a hard reset, and its working just fine. Though i do think i'll be updating the ROM, seeing as i've had many problems with the phone freezing up and recycling itself under the OEM ROM. Thanks again
tyfin85 said:
I did a hard reset, and its working just fine. Though i do think i'll be updating the ROM, seeing as i've had many problems with the phone freezing up and recycling itself under the OEM ROM. Thanks again
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For many freezing up problems see my post on active sync here:
http://forum.xda-developers.com/showthread.php?t=288352
Mike
after i updated to the att rom update for my brothers 8525 his screen was off meaning the image would go pass the bottom and display a little on the top. also the keys on the bottom stop working, and to top it off every so often he gets a white screen any ideas on how to fix it. i was able to get the white screen to go away if i did a hard reset but after a day or so it would go back to the same way during one of my brothers hard reset he made the reset button go down and know i cant reset the device the button is not there anymore. my 8525 with the same update works fine updated on same computer.
it's a wellknown hardware bug, see here
sent it to repairs if it's still under the warranty or try this (helped me when I was experiencing the same issues)
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
cruelneo said:
ok i tired that i think mine is more of a software issue is there anyway to hard reset a device without usin the reset button on the bottom.
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Start>settings>system>clear storage
Mike
i cant see the screen it is all white any other ideas
cruelneo said:
i cant see the screen it is all white any other ideas
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I misunderstood, I read too quickly and missed an essential part of the post. If you dismantled you may find the microswitch is just bent out of position. I do not know another way to hard reset. Obviously if you have a warranty this might not be the thing to do!
Mike
DO you know where i can find a place on how to take it apart?
cruelneo said:
DO you know where i can find a place on how to take it apart?
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Scroll through my site untill you see the section on Loose Keyboard Runners. You'll also see photos / links etc.
http://michael-channon.spaces.live.com
Mike
ok i took it apart fixed the reset button and did the card thing dont know why that would fix it but i tired it no go. i updated to 6.0 on both devices and still white screen and no buttons working on the dpad or any thing anymore ideas thanks in advance
Hi everyone.
This just started 2 days ago. This never happened before
When i turn on my phone everything is ok the screen is fine, but hen once it loads up its starts to lag. memory on the phone is not an issue. the scroll on the left side doesnt allow me to scroll down or up , the wheel moves but the on the screen nothing moves. Now the worse part is the screen.
When i turn off my screen and then turn it back on.. the colours are all messed up. the screen is a pinkish blue coulour and almost unreadable. i tried a soft reset and the screen goes back to normal but once I turn off the screen and turn it back on , i get the same problem.. Now do you think a hard reset would fix the problem?
I had this start last weekend. I had the screen issues and the hardware buttons were very sporadic in function. Most of the time they just didn't work.
I flashed back from Black Satin to the T-Mobile rom and sent it off for repair. Should hear back next week as to the outcome.
Is your under warranty? Just send it away.
Only downside is I've only got a Blackberry Pearl as a backup at the moment.....
The above advice is good. Before going for warranty repair though you should do a hard reset to rule out a software issue.
Mike
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Cakez said:
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
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Well, I assume you have tried a few times. It's difficult sometimes to get them all simultaneously pressed. Incidentally, just in case there's any confusion - the soft keys are actually the hard keys with dashes on the D-Pad.
Another way is to go to Sart>Settings>System>clear storage icon.
Just bear in mind that if there is a major problem it may fail completely and you end up with even more of a problem than now - but I guess there is no choice really.
Mike
Just as i said - Argh! The screen is no longer responsive. What to do? I can no longer slide the lock across the screen. i have tried to flash the ROM with the 1.66 official but i cannot because it tells me to unlock the phone. I cant! argh! I've pushed the little red button by the battery a couple of times as well as removed the battery. Any suggestions? The hard buttons allow me to answer a call but that's it. i recently turned on the lock for the phone (today in fact) but I've unlocked it several times since doing so before this happened.
Sounds familiar...
Sounds like it is the same problem I had, as well as a few others on this forum. Even after a hard reset, it still didn't work. According to other people here, the solution is to have the screen swopped out for a new one. I've actually just sent mine in today to get it sorted out.
Just curious - I've got a suspicion that environmental conditions may have a role to play in causing the failure. What is the weather in your area like?
Very nice here today. Sunny, mid 50s(f).
I bought this off of ebay. Do i just send it in to HTC?
Try a hard reset, and if it doesn't help then make sure you have an official ROM and send it to HTC.
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
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I would really like to wipe it before i sent it in. i dont want all my info, etc going into someones hands i dont know. anyway to do that?
No, that's a soft reset. Hard reset is pressing the red button while holding both volume keys until you get the "Restore factory settings?" prompt (when the device is on), then following the onsceeen instructions. This is what you're looking for to erase everything, including any possible software bug that could have caused the issue.
If the touchscreen still doesn't work then, send it in.
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
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Click to collapse
No! A hard reset is:
- Turn phone off
- Press vol up and down at the same time and then press power button (hold vol)
- follow the instructions on the screen
Be aware, that all you data on the phone will get lost. I recommend taking out the SD for that as well. After that u r done. By what you say i assume, that you didnt flash a custom ROM yet, right ?
Thanks! that didnt work either though.
I just want my money back now honestly. This thing, as pretty as it is, is just too much trouble.
Sorry double post...
A faulty device can happen to anybody, just bad luck... can't count how many times it has happened to me as well in the past.
I heard that there is a batch of phones that have a faulty screen, other problems are that without pressing anything the phone still registers clicks, phone doesn't always detect the correct place of where you pressed and the screen not responding.
I have got this on my phone and have arranged a pick up from HTC to pick up my phone for repair, hopefully in a week or two it will come back with a brand new screen that works
Ive had it a couple of months now. Im not sure if i can deal with the lack of apps that my iPhone has, pandora and the like, and the fact that teh HD2 would every so often change time and even date and i cant get weather in places my iPhone can.
In short, i love the HD2 for its specs but i no longer trust it at all.
I pressed the I.E to log on here funny enough,when suddenly my hd2 did a master reset by its own accord. A full master reset not a soft reset. How can this be even possible ?. This is crazy doing it by itself. After a while i tried setting up my internet again when it froze. i did a soft reset and now its stuck in load up(blue o2 screen). tried taking battery out and in and several soft resets but same. help.
fallenmonk said:
I pressed the I.E to log on here funny enough,when suddenly my hd2 did a master reset by its own accord. A full master reset not a soft reset. How can this be even possible ?. This is crazy doing it by itself. After a while i tried setting up my internet again when it froze. i did a soft reset and now its stuck in load up(blue o2 screen). tried taking battery out and in and several soft resets but same. help.
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are you sure you havent tried flashing a custom rom recently?
Thankyou for the fast reply. My hd2 is still basically standard. No roms flashed ever. last thing i downloaded was yesterday which was win office 2010 update on market place. phone has been fine all day.
started working again. i saw that somehow only had 11mb left on device memory. it was 90mb a few hours a go. i started looking into win and what suddenly swallowed my memory when it has self master reset again. Going to call it HAL from now on lol. Im just leaving it on charge at moment.
Just a quick update.. I managed to beat hal to it and do a master reset. Seems to be working ok. Even opera working again. I think it was the app i downloaded from market place. All i can think off.
all the best and good luck
mine is on repair now, got oily thingy on the center of screen...
screen size of games on hd2
hello... i had a brief search in thease forums but couldn't see anything on my issue... appologies if i have overlooked it... i was wondering if there was any way to increase the screen size of some games i have on my hd2... they appear at the top left of my screen and look like they would be more comfortable on my old se k800i screen...
if anybody has any answers to help me then it would be much apprieciated...
thanks in advance
luke
TheDaddy187 said:
hello... i had a brief search in thease forums but couldn't see anything on my issue... appologies if i have overlooked it... i was wondering if there was any way to increase the screen size of some games i have on my hd2... they appear at the top left of my screen and look like they would be more comfortable on my old se k800i screen...
if anybody has any answers to help me then it would be much apprieciated...
thanks in advance
luke
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this is the most unadequate place to post this question, probably it's a case of thread hijacking, anyway those would be games programmed to specifically work on VGA screens, there's no way that I know of to make them work in WVGA, because they just don't know how to
sorry... was browsing through... didn't mean to post hear... but thanks anyway