I have the xv6800 and I'm on Verizon. I just updated my rom to 3.57.605.1 from Verizon's website.
After *228 I was able to make calls, but now I have this persistent error:
Data Call Failure
Error Code: 11
PPP Connection Error
I do not have a data plan and dont want one. I only use wi-fi. This popup is annoying.
Can somebody tell me how to kill it, or how to fix whatever is wrong? What on my phone is trying to use the data connection so I can disable it?
Verizon tech support was useless.
holy cow, go this too! what is this about?
Just flashed my new xv6900 today. everything is working, i believe...but keep getting this ppp error.
Any resolution on your end?
Nothing. I imagine we're some of the first people to go through this.
A week or two ago, Verizon issued a statement saying all new customers with pda phones as of November (not sure exact day) will be REQUIRED to purchase a data plan.
I think the *228 process is now going to verify a data plan on pda phones and since I dont have one, I'm stuck with the error. Either that or my phone cannot properly "handshake" with Verizon since I dont have the plan.
I was on the phone with support for 2 hours last night. They're useless. We even tried giving me a data plan long enough to let the phone sync with the server, but this morning I got the error again.
I'm sure someone can find a registry edit to get rid of the message. I think that would be enough for me. My only concern, is if my phone is persistently trying to establish that data call, it'll eat my already-weak battery up in no time.
That is why I'd prefer a solution to disable the whole thing. I'm still waiting on the kind people here at XDA. These guys know more about Vz's phones than they do.
In "connections" I deleted the Verizon data network connection, but it comes right back. I wonder if that was not there before the rom update and maybe that is what's trying to call out?
I had such good luck cook'n my 6700 but this 6900 is not so fun.
My message has gone away after about 10 minutes after the programming. even knowing i could do txtmsg and call on my phone i could not get into voicemail, it stated i could not be verifed...so I think it just needed some more time. i'm keeping my fingers crossed.
but now I have to flash again...more problems.
FYI: i do have a dataplan...
I was right about the battery problems at least.
My phone finished charging at 3:00 pm and sat on my desk (no calls or use) until 8:00 pm when I got an emergency low battery notification.
Whatever my phone is doing is blowing through battery life.
Sounds like normal life for a wm phone with the data turned on!
Must be looking and burning power just like roam does.
DMU RESET
According to the Verizon 3rd tier people I was speaking with last night they simply need to do a DMU reset on your account and phone. This is where they rebuild the account on their servers but first level tech support will never be allowed to help you here. This was done for me after the *228, *22899, *832, and many many other attempts at reconnecting my phone.
Hope this helps.
Thanks for letting me know! I was starting to think I wasnt going to get any help. I'm calling Vz tomorrow.
I called Vz tonight and they said there was no such thing as 3rd tier support.
He said DMU would only help if I had a data plan and I wanted to re-establish my data plan. I want to permanently disable my data entirely. Were you doing the same thing?
Either way they couldnt help me. If your issue was the same as mine, let me know and I'll call back and push them harder.
adampeoples said:
I have the xv6800 and I'm on Verizon. I just updated my rom to 3.57.605.1 from Verizon's website.
After *228 I was able to make calls, but now I have this persistent error:
Data Call Failure
Error Code: 11
PPP Connection Error
I do not have a data plan and dont want one. I only use wi-fi. This popup is annoying.
Can somebody tell me how to kill it, or how to fix whatever is wrong? What on my phone is trying to use the data connection so I can disable it?
Verizon tech support was useless.
Click to expand...
Click to collapse
I too have the Same Issue Any help?
Bump for help.
from howard fourms "http://www.howardforums.com/showthread.php?p=10377230#post10377230"
"Once gone from there, I deleted the connections under settings/connections/connections/mange existing connections and they've never reappeared since. So now I just create a new connection when I need it, and delete it when I'm done. It keeps me from going over my limit ($25 data plan). "
Deleted the connection and the issue is gone. FYI
This is my first contribution to xda-forums! I'm glad I can help at all when I've benefitted so much... Thanks to all!
NOTE: After the following steps, Modaco's Nodata doesn't even register that a data connection exists! For this reason, if you occasionally use 3g, you probably will want to use Nodata, and NOT the following solution. You just might have to open Nodata and disable the data connection every time you soft-reset.
I was finally able to completely 100% block the 3g data connection on my Verizon XV6800 (aka Mogul aka Titan) was the following three steps:
1. The key culprit is HTC_CM_Guardian.exe in the windows directory. I couldn't edit it or delete it via Total Commander file explorer, but I was able to rename it! This makes the OS unable to find the program when it tries to re-set the Data connection settings.
2. Under Settings > Connections > Connections > Advanced > "Select which networks are automatically used," hit "Select Networks."
3. Under "Programs that automatically connect to the Internet should connect using:" hit "New...".
4. Enter any name you want (mine's "nodata!") and leave all the other settings blank.
5. Save and exit! Voila!
Wifi--yes; 3g--no!
Modaco's Nodata program is awesome, but the problem was that HTC_CM_Guardian.exe re-enabled the data connection every time I reset the phone. Plus, HTC_CM_Guardian.exe would also thwart any effort to block data via the "Connection Settings." By renaming HTC_CM_Guardian.exe and creating a "nodata!" connection that programs auto-connecting to the internet would try to use (and fail), we get three results:
1. Modaco's Nodata doesn't even register that a data connection exists! For this reason, if you occasionally use 3g, you probably won't to use this solution.
2. When you reboot, the OS is unable to mess-up your "Connection Settings", so
3. Unless you have an active wifi connection, programs will try to connect to the Internet using the "nodata!" settings, which, being empty, will fail, exactly as planned.
Hope it helps.
Related
I upgraded to the new DCD Beta 2.0 and when I try to connect to the mobile internet I get an error stating it cannot connect for an unknown reason. It also states Error Code: 11 - PPP Connection Error.
I am on Verizon and dialing #777, this still happens when I manually enter my username (ph#@vzw3g.com) and vzw password. I've tried a hard reset, but still the same issue.
Any ideas or does it look like a call to Verizon?
Ok, So I called Verizon and talked to the for a long time. They think it's a bad phone and I should try and get a warranty replacement.
I'm pretty sure there has to be a setting in the rom that I can change from when I originally had the Sprint ROM on there.
Any ideas?
I have Verizon also. I pay as you go so I normally do not connect with the data connection. So I put in your settings and had no problem connecting or surfing the web. I am also running the new rom. Hope this helps.
I think my main problem is that I installed the Sprint 3.16 "unofficial" rom onto my phone. When I went back to the Verizon rom I had to manually load a PRL to get back on the Verizon towers. Now I need to figure out what else to change to get Data Back.
Data/MMS OTA download resolved
Good news I got it fixed. I had to call Verizon. It's a problem on their network, something to do with the way the account is provisioned. This is an issue that shows up for folks that don't have an unlimited data plan and are only setup for pay as you go. I wish I could give you more detail about what to say but as usual with tech support it depends on who you talk to. I would just keep calling back until I got to the right person.
Data Connection Resolved
I also had a similar problem on the VZW network. Tried many setting changes last weekend to no avail, I needed to get a new A-key so I downgraded to 1.6.10 because of the 3.27 radio issues. The Data connection still didn't work, so I called and got a new A-key, then once that was working, chased the Data connection with a different tech support group, they tried the usual resets and programming. Finally, the tech guy exhausted his list and pushed the problem to network support, an hour or so later the data connection was working again. Network support called later to check to see if my problem was resolved, which it was. He said they had to reset the local switch, something about a hung data session.
I've on Sprint, and I've been having problems getting my data working again with the new 3.16 ROM. I called tech support, and after verifying all the settings, they looked for outage reports.. and found a global Sprint vision provisioning issue currently logged. We'll see if things improve in a few hours..
I am using DCD's 3.0.4 wm 6.1 rom. I only have sbp pocketplus and a third part digital clock installed on the today screen. Also only have s2u2 and touchflo starting up on the phone. For some reason the phone randomly locks up on a softreset, all I can do is turn the phone on or off from that point. I must softreset again to get the phone to function correctly.
The second problem I am having is I do not have a data plan and for some reason my phone keeps trying to connect to the internet. This just started happening yesterday randomly. I have put in a username for the data connection so it cannot automatically log in and charge up data on my bill. But every month somehow I have about $5 of data used. Is there any way to completely turn off data on this phone.
Thanks in advance!
don't worry, if you have sprint, your maxiumim inet fee wll be $75 lol. I have unlimited, but they apparently canceled that for a few days and i got the max charge of inet usage of $75, that's how I know about the price.
It's probably the SPB suit you're using. For example, I run one that has the weather. In order to update the weather, it connects to the inet. That could be the reason it's doing so. Otherwise, none of my SPB programs i run connect automatically that i am aware of.
It could also be something built into the rom, but i doubt it.
Search the tweeks sections for disabling the inet. I know there is a program that limits your inet time for this reason. You could set it to 1 second, since you are billed by KB not time.
Counterfeit7485 said:
The second problem I am having is I do not have a data plan and for some reason my phone keeps trying to connect to the internet. This just started happening yesterday randomly. I have put in a username for the data connection so it cannot automatically log in and charge up data on my bill. But every month somehow I have about $5 of data used. Is there any way to completely turn off data on this phone.
Thanks in advance!
Click to expand...
Click to collapse
I just recently got a data plan, even though I had the phone since September. I recommend calling Sprint (or whatever carrier you have) and requesting that they put a block on the data connection. If they do it right, then it will disable the data usage. If not, they will at least flag your account so that you can demand a reimbursement (which is what I did every month because they had trouble doing it right). The other thing you can do is go to start\settings\connections\connections\manage existing connections and then delete the Sprint PCS #777 connection by clicking and holding it. That will fix the problem until u do a hard reset.
So, I flash in the new rom 6.1, install valhalla etc and everything works fine EXCEPT now I get "unable to connect to data network" error code 14 "EVDO network congestion". And it disconnects from the network call.
Intrestingly, it switches to 1X and then i can dial in and it works fine.
IF I dont dismiss the notefication, It connects to the evdo net ok.
This only happens when starting google maps or when going to the igoogle site. It does not occure when going to VZ mobile site (have not exhaustively tested).
And it appears to be intemittant; not happening now; outside inside no diff; many bars, no bars no diff. Maybe it is the net (never happened prior to this though).
Did call VZ late the other night (ever notice how much more easily it is to deal with a problem with the folks on the late night shifts?) and they checked what ever they check and could see some small bottlenecks but nothing that would indicate the problem I was having.
Any thoughts ?
Thanks
Roger
Having the same problem. Rep suggested a hard reset. Didn't work. It occurs for me after a soft reset on the first attempt at a data connection (IE, Weather Connect, whichever tries to connect first). After that, no more error message.
Moziah7 said:
Having the same problem. Rep suggested a hard reset. Didn't work. It occurs for me after a soft reset on the first attempt at a data connection (IE, Weather Connect, whichever tries to connect first). After that, no more error message.
Click to expand...
Click to collapse
Mine will give me the error every time I try a data connection but if I just dismiss the note it works on the 1X side.
The phone seems to be MUCH more sensitive to the need to switch to/from 1X and EVDO. Mine continually toggles between the two systems.
Treo 700W never did that; but it was not Rev. A either.
I really dont understand enough to even make a less then reasonable guess as to what is going on; and I dont think I can see any differance in performance.
New user here, please tolerate my long post with many questions. I've had my Touch Pro 2 for a few months now, but haven't gotten into customizing it at all yet. What I'm wondering is if there is a program that can prevent my phone from accessing the internet or using any data unless I am connected to Wi-fi. I'm a University student and spend most of my time on campus, which has free Wi-fi. Occasionally while tinkering with my phone I get an error message from one program or another, and the browser instantly kicks up and leads me to a page for troubleshooting. Eventually costing me data fees.
Is there any way to prevent my phone from accessing the internet entirely unless it is connected via Wi-Fi? I found a few programs that looked like they might solve my problem, but they only seem to work when roaming. Also if anyone happens to know, is the battery drain much higher if I leave Wi-fi on all the time? I'm currently in the habit of turning it off and on when I need to use it, but if the drain is low enough I might stop bothering with the constant on/off switching.
Thanks in advance for any help you folks can offer!
PS: Are there any "must have" programs or tweaks that I should know about? Other than a few games, my phone is still entirely stock. I've looked over the "software worth installing" thread, but being new to Windows Mobile it's hard to know what is a slight tweak, and what is something that everyone should probably have.
Search for the "NoData" cab. I think it's from Modaco.
I noticed that one previously, but was under the impression that it only blocked data transfers when roaming? If that's not true, or it can be configured otherwise, then that should be exactly what I'm looking for.
I used this program for my wife's phone. It blocks your phone from accessing your carrier's data network. It turns the hardware off, I believe. Worked for me!
first you should turn error reporting off since you'll never get a message back for a fix as MS won't do anything about it half the time. And second you should be able to turn off the 3g in connection settings under communication in the settings menu. When you do that it shouldn't auto on. You don't need any software to do what you need for this. I've had mine since it came out and the settings have held up through the Tilt and the Fuze as well. Hope this helps.
There you are
Hi everyone,
I'm new here and this looks like a good place to learn about all things WinMo
Unfortunately, i think i may have donw something to my HD2 and now it wont let me on the internet. It says at the top its connected via 3g or whatever's the strongest connection. But whenever i try to launch anything requiring the internet it comes up saying its unable to connect and to try again.
I've had the phone 3 months and its been fine. THe only changes i've made from standard is adding cookies home tab (which im sure didnt do anything) the only other thing i did around the time of it stopping working is using tree size mobile i selected "Load Default Settings" could this have done it??
I've also just noticed it wont let me call people, it just does 3 beeps and hangs up even in strong signal.
Any help on this would be greatly appreciated,
Thanks,
Mark
Have you paid you're bill lol
anyway settings>connections>then take a look in connections see if all you're settings are still there if not go back a page and hit up connection set-up and it should put you're settings back in have a soft reset and try again call wise not sure, could be a problem with the phone that requires a hard reset(back to when you first got the device)
I'll enquire bout the bill, shouldnt be though, cos when you get cut off it doesnt let you connect to 3g, and when you call its just says connection to this number is restricted on this phone...which it isnt doing, its just not calling at all.
Been into settings and everything is on and i've done the reconfiguration to Vodafone and its still the same.