Related
I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....
Seems like a software problem based on (1) and (2). Is the ROM an official ROM?
Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again
New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that
Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck
Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....
wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power
Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.
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Just bumping
It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.
alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.
Thanks again!
Hi everybody
Many times, after powering on my HTC, I get this message : " There was a problem with device.exe".
Since then, the device is blocked
At this point, the only way to unblock it is with a soft reset.
Any idea to solve this problem ?
Thanks
Hopefully this is a software related bug. What applications have you installed, maybe it is some kind of incompatibility. Did you already did a hard-reset?
Otherwise you should try to flash a cooked rom, or at least the latest official rom.
i get this problem sometimes as well but only after ive used coreplayer 1.2.5
It could be, I have Core Player 1.2.5 installed too.
I have Coreplayer 1.whatever too.
also, I've been noticing problems with cprog.exe and services.exe along with device.exe.
i had the self same problem.. but i dunno where it came from. it happened a few hours after i bought it, i barely had any apps on there...
i just disabled the error message ^^ phone works fine though...
SingaporeAirlines said:
I have Coreplayer 1.whatever too.
also, I've been noticing problems with cprog.exe and services.exe along with device.exe.
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Click to collapse
exactly same here
makavelianz said:
exactly same here
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Click to collapse
i ALSO HAVE THE SAME PROBLEM
I have this problem after enabling Gyrator, try to uninstall the Gyrator if you have it ! i removed the gyrator and the problem dissappeared immediately !
ahmadddd said:
I have this problem after enabling Gyrator, try to uninstall the Gyrator if you have it ! i removed the gyrator and the problem dissappeared immediately !
Click to expand...
Click to collapse
I have gyrator installed,that's true... but I always close it(it is shutdowned) every time,so I think it cannot influence other active programs...so these errors should have other causes
help for me
i had the problem too. When i made a hardreset after the configuration of the device, the phone will configure the data connection. At this point i cancelled and configured the data connection myself.
At this point the problem with device.exe was gone.
Data connection / device.exe issue
Hi, a while abck i had some problems with services.exe crashing frequently. Even after a hard reset the problem persisted and there was nothing i could do to resolve it. However over time the error stopped occuring.
Now I am having a different issue. A few days ago i started to get a problem with my data connection, it would show as being active and connected but it would not send or receive any data at all. Tried this using Opera and google maps wouldnt download anything. The rpoblem would be disappear after a soft reset but then after the phone went to sleep and awoke it would re-appear.
Now i have started to get frequent device.exe crashes and after this happens my data connection stops working alltogether until i soft reset. But then the program will crash a variable amount of time later. I have not installed anything recently since this started happening. There doesn't seem to be any pattern to the crashes like I have read about on other threads, it has happened while watching the youtube app, browsing the web or simply waking up the phone and having the error report waiting for me.
Does anyone have any ideas or suggestions from what I have described? I am a bit unwilling to Hard Reset as this did nothing for my previous errors and having read other articles on device.exe errors this did not help others.
Thanks for any help!
device.exe
Same thing for me. Sometimes the data icon appear grayed. When activesync try to connect, device.exe crashed.
The only solution I found is to install addintimer and program task \windows\replog.exe /remote/all/h
Not very elegant but it works. Bug appeared after I updated ROM with official HTC Rom
MOD EDIT
I've merged 2 threads as both on same topic
After doing more reading i found that people on other winmo devices were getting this error on wakeup due to a problem with GPS.
After racking my brains thinking what could cause it i remembered i had lattitude on google maps. Since i've disabled this *touch wood* i've had no more crashes.
spoke to soon. device lasted 2 days instead of a few hours though.. progress at least :/
Same prob here....
Cant turn on wifi, bluetooth and cant connect via usb. Soft and hardreseted also flashed with its preinstalled orange firmware(ofcourse done with sd flashing). Same problems all time.
Is it hardware or software related???
BR
i have same problem but it appeared after hard reset and with out any installs
so i performed another hard rest till now its fine
Everytime error device.exe..
Every connection to pc it shows device.exe error.
I think its hardware
Do anybody help me? After changing old Manila theme I restore again the old one but the problem is 1. The volume icon disapeared when tap the left side volume heardware button . 2. the core plaryer 1.3.2 ver running without sound. How could I can solve this p[roblem?
Just wondering if anyone else have the same problem .. it's driving me nuts during hard resets, i have been reading this forums almost everyday and don't see anyone reporting on this issue
whenever i do a hard reset and try to install all my programs. In the midst of installing the programs, Manila will randomly get corrupted and i will be unable to use the touchscreen properly. At the START menu, whatever program i touch, it will show "MOVE TO THE TOP" and i can't scroll up or down.
i have to hard reset again in order to restore Manila and install the programs very very slowly and with a lot of time lag in between programs installation. Meaning, i install program A .. wait for 1-2 hours, install program B .. wait for 1-2 hours ...
very very irriting and i seem to be able to duplicate the issue quite successfullly. I ever had to hard reset 5-7 times during the weekend, until i realise i can prevent the issue by install my programs very very slowly.
Has anyone encountered the same problem?
zhix said:
Just wondering if anyone else have the same problem .. it's driving me nuts during hard resets, i have been reading this forums almost everyday and don't see anyone reporting on this issue
whenever i do a hard reset and try to install all my programs. In the midst of installing the programs, Manila will randomly get corrupted and i will be unable to use the touchscreen properly. At the START menu, whatever program i touch, it will show "MOVE TO THE TOP" and i can't scroll up or down.
i have to hard reset again in order to restore Manila and install the programs very very slowly and with a lot of time lag in between programs installation. Meaning, i install program A .. wait for 1-2 hours, install program B .. wait for 1-2 hours ...
very very irriting and i seem to be able to duplicate the issue quite successfullly. I ever had to hard reset 5-7 times during the weekend, until i realise i can prevent the issue by install my programs very very slowly.
Has anyone encountered the same problem?
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Does it happen if you don't install any software? I only ask in case it's a particular application that's causing the problem.
If it does happen, you should immediately get on to your supplier to arrange a replacement.
johncmolyneux said:
Does it happen if you don't install any software? I only ask in case it's a particular application that's causing the problem.
If it does happen, you should immediately get on to your supplier to arrange a replacement.
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that's the strange thing, it doesn't happen at any particular application .. and after hard reset, it will work fine.
it sorts of happens randomly, whilst during program installation.
i'm thinking of bringing it down to HTC service center but i bet they will do a hard reset and show me that everything's fine and blame it on the 3rd party SW.
zhix said:
that's the strange thing, it doesn't happen at any particular application .. and after hard reset, it will work fine.
it sorts of happens randomly, whilst during program installation.
i'm thinking of bringing it down to HTC service center but i bet they will do a hard reset and show me that everything's fine and blame it on the 3rd party SW.
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Click to collapse
Can you not try using it for a while without any 3rd party software? Just to see if it happens that way. This is obviously not a long-term solution, but if it only happens during installation then it actually does sound like that's the problem.
johncmolyneux said:
Can you not try using it for a while without any 3rd party software? Just to see if it happens that way. This is obviously not a long-term solution, but if it only happens during installation then it actually does sound like that's the problem.
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have tested that out, the symptops will NOT surface, in fact the phone is very stable as long as i don't do a mass installation of the apps. Now i am restricting myself for 1 App installation PER DAY.
but i can successfully duplicate the issue almost 95% of the time by doing a mass installation of my apps (install1, reboot, install App2 ..)
very strange and it seems not as wide spread as i thought it would be .. i have not heard of such similar problems yet.
What rom are you on please?
WB
wacky.banana said:
What rom are you on please?
WB
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Currently on 1.66 but i have seen it in both 1.66 and 1.48 ROMs
Can somebody with the know how make a little program which litterally only performs one task: kills the process services.exe.
The reason for this is it is the cause of many soft resets in a day. Sometimes not even fixing the slowdown anyway and causing the famous black screen of death.
But as soon as i go to sktools and use the processes tool and kill the process phone goes back to being how it should! However because the phone goes into major slowdown it takes ages for the sktools processes program to load and then hard to select services from the list because of the lagging etc so it would be nice just to have a link that i could put on my quick links and when phone goes to melt down just press this magic button which saves the phone being hurled at a wall!
It needs to be called Meltdown Override or something!
This is a serious request as it would make HD2 use a much more pleasant experience!
Many thanks
This is pretty easy to do AFAIK...
If nobody else does it, I can do it when I have some more free time ...
I would appreciate this so much!
I think I may even use AEB to assign it to a long press of the back key or something
But, does services.exe auto-starts again? Because you could have some problems if you kill it and don't start it again...
Yer it does straight away but not running at 90% + CPU.
I find it unlikely that services.exe is really the culprit here, but rather a service installed on your phone that is misbehaving. If you find out which service is causing the problem, and then uninstall or disable it....
curing the disease, rather than treating the symptoms.
X1-owner said:
I find it unlikely that services.exe is really the culprit here, but rather a service installed on your phone that is misbehaving. If you find out which service is causing the problem, and then uninstall or disable it....
curing the disease, rather than treating the symptoms.
Click to expand...
Click to collapse
This guy is right...
Ive only just installed a new ROM voda UK 1.72 so I have next to no programs installed at the moment so I don't see what could cause it.
The main time this happens is when left charging over night and when you go to use it in the morning it's completely screwed. Soft reset doesnt fix it it just goes to black screen of death so then u have to take the battery cover off and reset again. The only thing i have found to get it to a useable state again is to kill process services.exe, and then its fine again. Once by doing that it stopped weather update and text messaging from working but atleast when i then did a soft reset things where still fine and those two things worked again and no laggy phone.
I kno it seems stupid to just kill a process and not find the problem but i cant see what the problem could be considering how recently i hard reset the phone (which i did 3 times in total to see if it got rid of the problem).
Just forget that ROM and go back to a working one? Seems easy to me... don't always need to have the latest or highest version number, just something that works... If 1.72 doesn't work for you, don't use it!
I would if it wasn't for the fact that after doing the annoying procedure in the morning of killing process "services.exe" then soft reseting, it runs the quickest i have ever been able to use the device on any ROM before it
You know that services.exe is one of the main parts of your phone-funcionality (calls, sms, etc.)?
As you said you experience it in most cases in the morning... Have u got GAlarm installed?
If yes --> Did you check the RegKey MidnightWakeup=True and change it to false?
My Girlfriends TD2 had the same issue. CPU usage by services.exe was often around 70-90% until i applied this change...
Services.exe is just like svchost on a windows-machine, it just hosts a bunch of services. So most likely its a service that has gone crazy.
Hello there guys. This is my first post on this forum, so please bear with me. I have problem on my device. Basically my htc hd2 was running fine, i had all my programs installed etc. I have created various backups of the phone using sprite backup.
I decided to do a hard reset because the phone never used to go into standby (screen off) when charging, only the backlight used to dim. I checked all the settings and i set the device to dim after 1 min and switch off after 2 mins when connected to external power. It still never switched off, this was turning out to be a nuisence specially when getting missed calls at night and screen staying on.
Therefore i done a hard reset and used sprite backup to restore various backup's as i had a few, but they wernt making the device function correctly. So once the backup file's were restored everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off. I would really like to use the backup files as restoring the phone manually would be teadous. Any clues in what could be causing this, cant be the case off a bad backup as i have created a few.
P.S When hd2 is returned to stock it functions normally. Programs installed battlog, clear temp, bsb tweakes opera 10, opnmarket, skype, spb wireless monitor, coreplayer, srs wowhd 1.5.1.0 v2.1, coreplayer 1.3.6, myplayer, 1NETCFv35.wm.armv4i, 2NETCFv35.Messages.EN.wm, resco explorer + reg editor, cht cookie hometab.
Really appreciate it if you pros can shed any light on this? cheers
do you have s2u2 installed?
if so goto settjng power and switch power of in setting to off.
i had a similar problem, this seemed to cure it
hth
nev
Hi nev, thans for your reply, no i do not have s2u2 installed, also i would like to add that when the device was left overnight on charge, it fails to wake up,the screen stays blank only the hardware buttons light up and shows the orange charging light. Please guys help me out here, thanks
I'm a little stuck for another solution. I'd always thought that this was an issues with sprite and s2u2, seems no now.
Would you be willing to test? worse case you could un-install S2U2 or disable it.
It would be interesting to see if installing S2U2 and disabling the power option would fix the problem.
Which lock screen do you currently use?
All of the problems you are describing are exactly the same issues I was having.
Hi Nev, so you reckon sprite backup software could be the problem? I have never had S2U2 installed.
I have restored the phone to factory it works as it should. Nev are you suggesting that i install S2U2 after restoring the sprite backup file, then disable the power option?
oh i am using the winmo default lockscreen with device password.
How did you manage to fix your device then? Were you having the same issues when restoring using sprite back up files? If so could you please give me a brief rundown on what i should do?
Seems like this is not a common issue on here judging on lack of replies. Thanks for your help nev.
I'd give it a go. You have nothing to lose.
S2U2 is an excellent piece of software, amongst other things, it has password protection, and allows you the option of reviewing txt, mail, reminders, etc all from the lockscreen. Additionally, you can set it to allow quick switching between vibrate and sound profiles. ("sales" pitch over)
If your not going down this route I suspect that another hard reset and re-installing you apps from scratch is in order.... I did this about three times before I realised that there was a conflict when restoring from Sprite.
good luck
explicitsoundz1984 said:
everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off.
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your symptoms seem kinda similar to "Leo Screen freeze crash Issue"
Thanks guys for your help, i think i am going to leave it stock for a while and see if the screen plays up. I dont fancy doing all the sofware installs, incase the device is faulty. Thank you that link p107r0
good luck with yours, btw I used to have the described 'syndrom', hard reset helped, since than I keep most of the old backup copies, assuming that if anything similar happens some of those should work properly
Same problem here - SOLVED
Guys,
I very recently faced the same problem that it was virtually impossible to wake up my HD2 from standby after I had to do a restore with Sprite Backup (same problem as reported by explicitsoundz1984).
Since I actually found two solutions to fix the problem permanently, I like to share them with you:
Solution 1) After I removed all non-stock program links from the autostart folder, the problem was still exisiting. Therefore, I checked the list of installed apps from explicitsoundz1984 with mime and found a potential suspect: "srs wowhd" which obviously is buried deeper in the OS. After de-installing "srs wowhd", the standby of death problem was permanently gone!
Solution 2) I read in another threat that the standard restore options of Sprite Backup do not replace the current registry with the backup registry, but tries to "merge" them - this obiously leads to the situation that a full restore from a stable backup set can result in an unstable configuration.
After changing the restore setting for "system settings" to "replace" instead of "merge", the resulting restore was again a stable one.
Cheers,
Jan
Yes
with Sprite you must use erase and restore. You have to reset these parameters each time you are going to do a restore. It merges by default. If you are going to restore directly from the backup file on the SD then just double click on the file and restore. Then go into Sprite and change the parameters to restore and erase and restore again. The first one directly from the file execute will merge A pain but it works.