Database Users

ameo freeze every day serveral times

Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks

tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Hi tvrman.
For starters, install Sprite backup (on one of the CD's you got with the Ameo). This will eradicate the need for a full install after a hard reset in the future!
I suggest you do a full hard reset anyway then install Sprite Backup utility.
Only put back your essential apps one by one with 1/2 a days gap between each installation and test the turn off turn on function.
Be sure to use the supplied X-Button application to ensure you properly clode apps down after you're finished with them....or use Wisbar Advance 2, which will do it for you....except for Active Sync (this will always remain active unless shut down manually in memory menu).
I have not once suffered the problem you have in over a months use of the Ameo....might be a faulty unit or a buggy ROM. What version ROM are you using?
Anyway, if all goes well over the next 3 days, do a full backup and save a copy to your storage card or micro drive and be sure to copy a copy over to your PC...that should future peoof you having to do a full install again in the future. And be sure only to back up, if you have no problems with the device and the problems you mentioned earlier. Otherwise you will allways restore the bugs in the device after a hard reset.
Hope this helps. keep us updated on how you get on.

Mackaby007
thanks for you professional answer, i was not aware that spd backup
was on the cd which was delivered at the ameo.
Well yesterday i found out that one of the programs (profimail)
which i'm using serveral times a day for my mail, that this is the problem
I found out that yesterday i didn't use profimail but the built in mail the
whole day and the ameo did not freeze at all the whole day
tried to turn it off an on the whole day and no problems at all,
yesterday late i start profimail and check serveral mails, i close profimail
and turn the device off, later turn it on and a black screen it would not
turn on
After soft reset everthing works.
So i will check today again without using profimail and see what's happends
again.
i'll let you know....

hi,
I had the same problem.
My solution was to format the mini-sd card.
So what i did:
1. copied all data on de minisd in a cardreader to a directory on pc
2. Formatted (not quick) the minisd
3. Copied all data back to the minisd.

All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert

tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Have you got a password to lock your phone try removing that see if it still locks , i was having the same issue

Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert
Click to expand...
Click to collapse
No such issue here! WA2 runs like a dream on my Ameo...even better than it did on my Hermes or Prophet! I'm using the 2.8.0.2 version of WA2 without WAD.

WA2 + WAD
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?

skin
iPhone skin ftp://xda:[email protected]/Uploads/Software/iPhone.rar
I use a lot of apps. I also use the following plugins on WAD:
SPB Diary
Profiles for Windows Mobile
Windows Life Messenger

QAN said:
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?
Click to expand...
Click to collapse
I'll give the skin a test run in an hour, but I refuse to use plug-ins again. They have always caused me problems, but WA2 never has. What version were you running?

Tried the i-phone skin and have experienced no issues whatsoever.
Maybe the Problem is WAD and your plug-ins.

WAD keep on giving problems like this...it's a sin for such an interesting application...here it is because I gave up to use it.

Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Click to expand...
Click to collapse
I did some searching and found some suggestions it might be the skin I was using. I changed the skin and no more freezing.
Robert

trayap.exe
Since I removed the trayap.exe from the init part of the registry I did not have any freezing anymore. I will try WA2 again to see if this solves my problem.
By the way, I am using the latest beta's of WA2 and WAD

hi all
i find that if i use the off button to turn off the backlight whilst media player is running it jams the machine, requiring a reboot. i know that i can usethe light button on the keyboard but i sometimes forget that media player is running (ie. paused).

I have the same freezing problem now after a few weeks of usage.
The device was running very nicely but now, without installing anything further or adding anything to the device, it freezes randomly.
It likes to freeze when the backlight goes off, while I play MP3 files or have a phone conversation using bluetooth.
In the past 4 days I have softreset the device no less than 81 times.
I suspect the Microdrive is to blame. Is it sensitive to movement?
I will remove all my software and other files from the microdrive and see if things improve.
In the mean time, has anyone else experienced random and frequent freezing?
Oh, I have the Dopod U1000 branded device with the latest firmware.

ok, I had it with this. 16 more soft resets within 4 hours.
I hard reset the device. So far I see no random freezing, but I didn't install anything extra yet except ozVGA and VJBigPhone. And both of them on the internal memory, so nothing on the microdrive.

SMS's open scrolled down ?

The problem i have is whenever i open a text message the page is scrolled all the way down. I have to scroll up to read the message.
It is an XDA Exec running WM6 and works fine after a hard reset but after some time it starts again. I suspect some software may have changed a setting somewhere but it never happens straight away after all my software is installed. I can do a hard reset install all software then its fine for some time then all of a sudden it starts.
Has anyone else had this happen or know any possible solutions ?

yup, happened to my hermes when i upgrade it with WM6, seems to be some aplication that we installed that makes that error. without solution i hardreset my handset, install the progie one by one and looking the messanging for any error, continuing till all the apps are installed, spb backup it at last

Hi thanks for the reply.
If you find anything please let me know.
I have tried the installing one at a time and checking but everything was fine. Then all of a sudden it started doing it and i am sure i had not installed anything else.
I will probably try again but i do not have the time at the moment.

How serious is your device freezing/hanging problem?

The title says it all. This is a survey to gauge the magnitude of the problem among the early adopters of Touch HD.
Please cast your vote only after you have AT LEAST 1 WEEK of experience using the device.
Thanks and cheers.

Mine hangs quite often, when typing SMS very fast. Also it hangs constantly, when browsing in landscape mode with opera. Very, very annoying.

paranoid2007 said:
Mine hangs quite often, when typing SMS very fast. Also it hangs constantly, when browsing in landscape mode with opera. Very, very annoying.
Click to expand...
Click to collapse
Tried hard reset? Tried reflashing the ROM? Tried getting a replacement?

Mine hangs often but I can live with it as it is my secondary device and I don't use it much.

Mine hangs occasionally but i found most of the times was "Active Sync" fault, simply close it and it stops hanging

So far, more than 50% of you are saying it never hang even once. This is amazing! I had never thought in my widest dream that it is so good.

I've mine since the 5th of November... so it's about 3 weeks today... and I’ve already forgotten where is the Soft Reset button...

I think that you should include in the poll, another option, something like the 2nd and 3rd options, but that it bothers us.
Since we paid a lot of money for HD and it does not work as it should, it is really annoying and it bothers us.

jolas said:
I think that you should include in the poll, another option, something like the 2nd and 3rd options, but that it bothers us.
Since we paid a lot of money for HD and it does not work as it should, it is really annoying and it bothers us.
Click to expand...
Click to collapse
Thanks for the suggestion. Unfortuntely, posters are not able to make this change. Can our moderator help?

Never
I clicked 'never hangs'.
Strictly not true. Have found that if CorePlayer is open, and i try to manually switch off, it won't. Subsequent attempts also fail (even after closing CP), and the only fix is to press the power button a few seconds and turn off. (i guess this is one 'below' a soft-reset but dunno).
Also strange is that if it auto-shuts down with CP open, generally it turns off, but when turned on CorePlayer has no video, and must be closed and opened to fix.
i guess the 2 issues are related to Coreplayer's incomplete Qtv driver - and will be soon fixed.
Else has never hung (2 weeks use) which is brilliant compared to my last PDA (ipaq) - tho' it was often the fingerprint reader that hung. btw i would pay more for the HD with biometric security. i think this is needed, given the amount/type of data most people have on their devices it should nearly be illegal to make 'em without .

I've select never, however I've had a couple of application issues... 1 with network settings and the other with a 3rd party application which both caused application crashes.
How are you defining a hang? WinMo crash screen (application dies) or device becomes unusable and requires a soft reset? My phone has never crashed that bad I've never had to reset it.

Philio25 said:
How are you defining a hang? WinMo crash screen (application dies) or device becomes unusable and requires a soft reset? My phone has never crashed that bad I've never had to reset it.
Click to expand...
Click to collapse
Freezes. Not responding to user action, or so slow and unuseable that it requires a soft reset.

So far, one out of four are reporting that freezing occurs frequently, but more than 90% of us are not bothered by this. Any more vote?

Interesting poll!
But i have to mention, i'm absolutly sure the freezing problem is on every HD. It's just a question of the installed software, the running applications and their kind of use.
If i play the whole day SPB sudoku i have not to report any freezings and i'm lucky. But the HD turns me crazy while writing the whole day SMS with permanent freezes.
Just a joke!

surely all these freezing problems will be fixed once we get cooked roms?

MontAlbert said:
surely all these freezing problems will be fixed once we get cooked roms?
Click to expand...
Click to collapse
On my Athena, the freezing problem largely disappeared with ROM updates from HTC, but the cooked ROM were far more stable.
So, I believe the same will happen here.

I've had mine for a week now and get regular freezes - mostly when using opera and particularly with opera in landscape mode. Also get freezes when typeing emails although these usually sort themselves out if I'm prepared to wait a while. Every now and again it seems like the wireless connection stops working (i.e. the progress bar for loading a page freezes and won't load any further although all the other apps seem to be ok) - soft reset seems to solve each time.
The most annoying problem for me though at the moment is that I have to close all applications before connecting to my laptop via usb or the running apps just crash as soon as it connects - again probably an activesync issue I guess.
I have never used a cooked rom before but you guys seem to swear by them so hopefully one will come out which sorts these issues - or maybe HTC will post an update.

dcoales said:
I've had mine for a week now and get regular freezes - mostly when using opera and particularly with opera in landscape mode. Also get freezes when typeing emails although these usually sort themselves out if I'm prepared to wait a while. Every now and again it seems like the wireless connection stops working (i.e. the progress bar for loading a page freezes and won't load any further although all the other apps seem to be ok) - soft reset seems to solve each time.
The most annoying problem for me though at the moment is that I have to close all applications before connecting to my laptop via usb or the running apps just crash as soon as it connects - again probably an activesync issue I guess.
I have never used a cooked rom before but you guys seem to swear by them so hopefully one will come out which sorts these issues - or maybe HTC will post an update.
Click to expand...
Click to collapse
Have you tried Netfront browser to see if that works better?

potential Freezing solution-worked for me
Don't laugh......this has worked for me. Go into Settings-systems-screen-clear type-uncheck enable clear type
I also have no aftermarket keyboard loaded-just using what came with device....no more freezing during SMS.
I cant get the auto name feature to dump into the SMS or email field when I type the name though
JM

staged2 said:
Don't laugh......this has worked for me. Go into Settings-systems-screen-clear type-uncheck enable clear type
I also have no aftermarket keyboard loaded-just using what came with device....no more freezing during SMS.
I cant get the auto name feature to dump into the SMS or email field when I type the name though
JM
Click to expand...
Click to collapse
For those of you who became so frustrated with the freeze and voted the last option, could you all try out this solution and see if it work?

device.exe problem

Hi everybody
Many times, after powering on my HTC, I get this message : " There was a problem with device.exe".
Since then, the device is blocked
At this point, the only way to unblock it is with a soft reset.
Any idea to solve this problem ?
Thanks

Hopefully this is a software related bug. What applications have you installed, maybe it is some kind of incompatibility. Did you already did a hard-reset?
Otherwise you should try to flash a cooked rom, or at least the latest official rom.

i get this problem sometimes as well but only after ive used coreplayer 1.2.5

It could be, I have Core Player 1.2.5 installed too.

I have Coreplayer 1.whatever too.
also, I've been noticing problems with cprog.exe and services.exe along with device.exe.

i had the self same problem.. but i dunno where it came from. it happened a few hours after i bought it, i barely had any apps on there...
i just disabled the error message ^^ phone works fine though...

SingaporeAirlines said:
I have Coreplayer 1.whatever too.
also, I've been noticing problems with cprog.exe and services.exe along with device.exe.
Click to expand...
Click to collapse
exactly same here

makavelianz said:
exactly same here
Click to expand...
Click to collapse
i ALSO HAVE THE SAME PROBLEM

I have this problem after enabling Gyrator, try to uninstall the Gyrator if you have it ! i removed the gyrator and the problem dissappeared immediately !

ahmadddd said:
I have this problem after enabling Gyrator, try to uninstall the Gyrator if you have it ! i removed the gyrator and the problem dissappeared immediately !
Click to expand...
Click to collapse
I have gyrator installed,that's true... but I always close it(it is shutdowned) every time,so I think it cannot influence other active programs...so these errors should have other causes

help for me
i had the problem too. When i made a hardreset after the configuration of the device, the phone will configure the data connection. At this point i cancelled and configured the data connection myself.
At this point the problem with device.exe was gone.

Data connection / device.exe issue
Hi, a while abck i had some problems with services.exe crashing frequently. Even after a hard reset the problem persisted and there was nothing i could do to resolve it. However over time the error stopped occuring.
Now I am having a different issue. A few days ago i started to get a problem with my data connection, it would show as being active and connected but it would not send or receive any data at all. Tried this using Opera and google maps wouldnt download anything. The rpoblem would be disappear after a soft reset but then after the phone went to sleep and awoke it would re-appear.
Now i have started to get frequent device.exe crashes and after this happens my data connection stops working alltogether until i soft reset. But then the program will crash a variable amount of time later. I have not installed anything recently since this started happening. There doesn't seem to be any pattern to the crashes like I have read about on other threads, it has happened while watching the youtube app, browsing the web or simply waking up the phone and having the error report waiting for me.
Does anyone have any ideas or suggestions from what I have described? I am a bit unwilling to Hard Reset as this did nothing for my previous errors and having read other articles on device.exe errors this did not help others.
Thanks for any help!

device.exe
Same thing for me. Sometimes the data icon appear grayed. When activesync try to connect, device.exe crashed.
The only solution I found is to install addintimer and program task \windows\replog.exe /remote/all/h
Not very elegant but it works. Bug appeared after I updated ROM with official HTC Rom

MOD EDIT
I've merged 2 threads as both on same topic

After doing more reading i found that people on other winmo devices were getting this error on wakeup due to a problem with GPS.
After racking my brains thinking what could cause it i remembered i had lattitude on google maps. Since i've disabled this *touch wood* i've had no more crashes.

spoke to soon. device lasted 2 days instead of a few hours though.. progress at least :/

Same prob here....
Cant turn on wifi, bluetooth and cant connect via usb. Soft and hardreseted also flashed with its preinstalled orange firmware(ofcourse done with sd flashing). Same problems all time.
Is it hardware or software related???
BR

i have same problem but it appeared after hard reset and with out any installs
so i performed another hard rest till now its fine

Everytime error device.exe..
Every connection to pc it shows device.exe error.
I think its hardware

Do anybody help me? After changing old Manila theme I restore again the old one but the problem is 1. The volume icon disapeared when tap the left side volume heardware button . 2. the core plaryer 1.3.2 ver running without sound. How could I can solve this p[roblem?

CAB request!

Can somebody with the know how make a little program which litterally only performs one task: kills the process services.exe.
The reason for this is it is the cause of many soft resets in a day. Sometimes not even fixing the slowdown anyway and causing the famous black screen of death.
But as soon as i go to sktools and use the processes tool and kill the process phone goes back to being how it should! However because the phone goes into major slowdown it takes ages for the sktools processes program to load and then hard to select services from the list because of the lagging etc so it would be nice just to have a link that i could put on my quick links and when phone goes to melt down just press this magic button which saves the phone being hurled at a wall!
It needs to be called Meltdown Override or something!
This is a serious request as it would make HD2 use a much more pleasant experience!
Many thanks

This is pretty easy to do AFAIK...
If nobody else does it, I can do it when I have some more free time ...

I would appreciate this so much!
I think I may even use AEB to assign it to a long press of the back key or something

But, does services.exe auto-starts again? Because you could have some problems if you kill it and don't start it again...

Yer it does straight away but not running at 90% + CPU.

I find it unlikely that services.exe is really the culprit here, but rather a service installed on your phone that is misbehaving. If you find out which service is causing the problem, and then uninstall or disable it....
curing the disease, rather than treating the symptoms.

X1-owner said:
I find it unlikely that services.exe is really the culprit here, but rather a service installed on your phone that is misbehaving. If you find out which service is causing the problem, and then uninstall or disable it....
curing the disease, rather than treating the symptoms.
Click to expand...
Click to collapse
This guy is right...

Ive only just installed a new ROM voda UK 1.72 so I have next to no programs installed at the moment so I don't see what could cause it.
The main time this happens is when left charging over night and when you go to use it in the morning it's completely screwed. Soft reset doesnt fix it it just goes to black screen of death so then u have to take the battery cover off and reset again. The only thing i have found to get it to a useable state again is to kill process services.exe, and then its fine again. Once by doing that it stopped weather update and text messaging from working but atleast when i then did a soft reset things where still fine and those two things worked again and no laggy phone.
I kno it seems stupid to just kill a process and not find the problem but i cant see what the problem could be considering how recently i hard reset the phone (which i did 3 times in total to see if it got rid of the problem).

Just forget that ROM and go back to a working one? Seems easy to me... don't always need to have the latest or highest version number, just something that works... If 1.72 doesn't work for you, don't use it!

I would if it wasn't for the fact that after doing the annoying procedure in the morning of killing process "services.exe" then soft reseting, it runs the quickest i have ever been able to use the device on any ROM before it

You know that services.exe is one of the main parts of your phone-funcionality (calls, sms, etc.)?
As you said you experience it in most cases in the morning... Have u got GAlarm installed?
If yes --> Did you check the RegKey MidnightWakeup=True and change it to false?
My Girlfriends TD2 had the same issue. CPU usage by services.exe was often around 70-90% until i applied this change...

Services.exe is just like svchost on a windows-machine, it just hosts a bunch of services. So most likely its a service that has gone crazy.