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my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
Click to expand...
Click to collapse
I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer
help needed
my digitizer appears to be on the way out, the touch screen alignment keeps shifting for no good reason, it used to do it only when i rotated the screen but now it even happens when i keep it in portrait only.
Also, right after i turn the uni on the touch screen won`t work for atleast a couple the seconds, no clicking noise and no indication i am touching it all.
The problem is getting worse with time.
Any thoughts/advice will be much appreciated.
same for me.
doesnt happen when i switch from portrait to landscape, but the alignment keeps getting messed up.
i'm thinking of opening the screen part, maybe i'll tighten the lcd and screws inside or something...
shlomki said:
same for me.
doesnt happen when i switch from portrait to landscape, but the alignment keeps getting messed up.
i'm thinking of opening the screen part, maybe i'll tighten the lcd and screws inside or something...
Click to expand...
Click to collapse
great..... do that now, and get back to me right away ....
davieshyland said:
great..... do that now, and get back to me right away ....
Click to expand...
Click to collapse
i did it just now. tightend screws, made the connectors sit properly, cleaned the edges of the screen a bit...
lets hope it will make a difference.
Bump. Any joy?
i gave in and ordered a new touch screen from ebay, £11 inc p&p, can`t argue with that.....
screen not arrived yet..... but the problems i was having seem to have gone away ?.
i`ve just flashed a different ROM, (although it was one i`d flashed before), and the problems i was having are gone, very weird.
this wasn`t the first time i`d re-flashed since the problem came up, and i`ve re-loaded all the same software i had when i was getting digitizer drift.
i will probably re-place the screen (when it comes ) anyway, but.....lets hear it for faults that fix them-selves.
pasan said:
Bump. Any joy?
Click to expand...
Click to collapse
Seems so!!
im on the 10th day without ANY problems! screen alignment is accurate and STAYS that way!
im happy so far. maybe you should try it also...
I hadn't had any issues with my Evo until today. Earlier I had the issue where it rebooted itself in the middle of me using it, not that big of a deal, **** happens and it didn't bother me that much.
But now, in the middle of a texting conversation my screen just went black. The backlight is still on, but nothing is showing up on my screen. I know the device is still operating properly (besides the screen) because I heard a notification sound after the screen blacked out and my LED light is on.
Im 100% stock, non-rooted (too scared to root it so early in the game), anyone else having this issues? Would taking it to Sprint get me anything, being that they are sold out nation wide?
EDIT: Not sure if its relevant, but I am charging through my USB port
booyakasha said:
I hadn't had any issues with my Evo until today. Earlier I had the issue where it rebooted itself in the middle of me using it, not that big of a deal, **** happens and it didn't bother me that much.
But now, in the middle of a texting conversation my screen just went black. The backlight is still on, but nothing is showing up on my screen. I know the device is still operating properly (besides the screen) because I heard a notification sound after the screen blacked out and my LED light is on.
Im 100% stock, non-rooted (too scared to root it so early in the game), anyone else having this issues? Would taking it to Sprint get me anything, being that they are sold out nation wide?
EDIT: Not sure if its relevant, but I am charging through my USB port
Click to expand...
Click to collapse
Pull the battery and see if it happens again
Shadow591 said:
Pull the battery and see if it happens again
Click to expand...
Click to collapse
yeah i was kinda not wanting to go there, i have a cheapo snap case thats a ***** to get off. oh well, cant get it to reboot normally so time to bust it open
ill update the post if it happens again
****, anyone know how to get the best buy snap case off??? not the seidio like one, the body glove looking one. there is one of those coin slots to pop it off but i can't get it, how hard can i pry?
EDIT: got it, you really gotta pry on that thing...makes me uncomfortable
i think you turn the coin and it pops off easily... saw it on a youtube video but dont have one myself
i got a crash i resetted ther phone .
after that phone works but the screen stays verry dark.
as if the backlight is broken.
i can see verry little on screen since its just so dark.
phoen works i can get phone cals etc but i just cant see a thing.
whats the problem . is my screen broken ?
please explain the word "crash".
did it fell down or did just windows crash?
if windows crashed and it didnt fall down, you can call htc or go to the shop where you bought it.
DN41
i got an sms .
then phone stopped working .
the touch screen didnt work anymore and i had to take the battery out.
i put it back in and turned on phone.
phone worked but screen stayed dark , i can see something things on screen but its verry dark.
now i put it on the charger and battery was goin empty verry fast even thoug it was on the charger it didnt seem to recharge .
while in the charger the phone was getting verry hot also . so i cant do a thing now .
edit .
im thinking isnt it just possible that since the battery looks dead, that the screen just isnt getting enough power to be lighter ?
since both problems came at the same time i guess they must be connected in some way .
i mean is it possible that a new battery solves the problem or isnt it worht ordering a new battery ?
CRashed ...from a window
My phone crashed too... Crashed onto a carpetted floor from a window (about 5 feet) while being charged, and landed on the edge of a barbell. What was it doing there u ask? I wanted to get the best 3g reception thats why. I use it as my main modem/router y'see...
Yes i got a really dark screen too, and two vertical bright lights. the screen was alright, no cracks, nothing. but the buttons was dented since it landed on the barbell(which was on the floor ).
Sent to the shop and told me it'll cost me about 170usd to fix the lcd,..and said it's gonna cost another 50 usd to fix the touch screen. Knowing the shop was b.s'ing since i know the lcd could just be the only one affected so i plan to buy just the lcd. did a few practice disassembly, and eventually after the 3rd disassembly and reassembly the screen was completely dark...even if it did lit up, i cant see any image.. so i guess i'll just get the lcd+touch screen. since i dont wanna go through the hassle of soldering the fine connection anyway, i decided to buy the lcd+touchscreen online cositng about 140usd..
well, obviously mine's a hardware problem.. Buy yeah I'd say that the hd2 is sooooooooo fragile, your hd2 problem might be mainboard related.
ps. still waiting for my replacement lcd+touch.. who knows if mine is motherboard related too(since the buttons get hot, but i can still recieve calls+use as a modem)
baam2k said:
i got a crash i resetted ther phone .
after that phone works but the screen stays verry dark.
as if the backlight is broken.
i can see verry little on screen since its just so dark.
phoen works i can get phone cals etc but i just cant see a thing.
whats the problem . is my screen broken ?
Click to expand...
Click to collapse
if you can see the screen at all, you might check your backlight settings to make sure they didn't reset to like 10%.
Otherwise, I would take it in to get fixed. Sounds like the backlight died.
Have you hard reset to make sure it isn't a software issue?
Hi guys, if someone here suffered from this kind of flickering >>VIDEO LINK.
How do you managed to fix it? What part did you change, the screen or the motherboard? Thanks. Really need some help. My phone now is unusable.
]]]]]] UPDATE 1[[[[[[[
Hi guys, just got my G2 back from the dead.
I send my G2 to a phone care in the city and they said my lcd is the problem, they changed the lcd+digitizer (the whole half of my G2 )and now the problem is gone. But When I got home I noticed vertical lines on my G2 when it is turned off, not really noticeable but if you look closely you can see the vertical lines and thinking that they change it with a low quality LCD. Even in white backgrounds you can see the lines but only if you have a clear eyes . I compared it to the original LCD and I don't see any vertical lines at all, it's all black. But the frame of the new lcd is solid like the original. So, in the future, will this new LCD survive or should I go the phone care again? Thanks!
***********UPDATE 2************
[UPDATE]
I think my G2 is working now after playing games for hours in 5 days, no flickering/stuttering/jittering noticed.
But, my IMEI was change and it was rooted jellybean when they give it to me. I don't know if they change the motherboard or the whole phone except for the body case and the new screen i purchased. I asked them about the changes of the phone because it's my second time returning the phone and the women on the counter said their tech just adjust something. I don't believe that, and then I saw the IMEI changed. I didn't ask why my IMEI was change, i'll wait til something goes wrong on my G2 and sue them. LOL.
I have some questions regarding this.
1) I'm not really sure if how an IMEI was change, is it for changing the motherboard?
2) Is it legal that they don't tell me what they change on my phone?
For now my G2 is still alive and no problem after upgrading to lollipop + root + twrp. Hope it goes all well now.
coowkeee said:
Hi guys, if someone here suffered from this kind of flickering >>VIDEO LINK.
How do you managed to fix it? What part did you change, the screen or the motherboard? Thanks. Really need some help. My phone now is unusable.
Click to expand...
Click to collapse
i went to lg service and they changed some filters on motherboard in 2 hours filter,EMI/Power 2 quantity i read on the paper. i was on warranty..
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
OverClockeD_GR said:
i went to lg service and they changed some filters on motherboard in 2 hours filter,EMI/Power 2 quantity i read on the paper. i was on warranty..
Click to expand...
Click to collapse
I think i'm out of warranty because i bought it when it was newly released. Do you think lg sc will fix it by paying them cash?
Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
Ok, thanks for the tip. Will try to clean it tom and update here. Do you think smoking in front of the phone makes it dirty?
they told me that it may happen cause of heat..and its common issue
dunno really happened to me after i flashed some loli roms.... and ye im sure they will fix but they will ask 100euro+ for sure.....
imagine even the girl that works there told me her screen starts doing it ..
Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
Boom!!!!!
What he said
tiguy99 said:
Boom!!!!!
What he said
Click to expand...
Click to collapse
Now, I'll definitely try it. Watching some disassemble videos now. Hope it works. :angel: :angel: :angel:
coowkeee said:
Now, I'll definitely try it. Watching some disassemble videos now. Hope it works. :angel: :angel: :angel:
Click to expand...
Click to collapse
When you replace your lcd they always tell you to make sure you have both connectors securely in place above the usb connector. One of them is the ground connection to your LCD!
Make sure both are fastened correctly and test before you seal your phone back together.
Keep us posted
Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
tiguy99 said:
When you replace your lcd they always tell you to make sure you have both connectors securely in place above the usb connector. One of them is the ground connection to your LCD!
Make sure both are fastened correctly and test before you seal your phone back together.
Keep us posted
Click to expand...
Click to collapse
Cleaned all the connectors and securely placed it well, but nothing happens. I think it really needs a change parts.
Thank you anyway.
OverClockeD_GR said:
they told me that it may happen cause of heat..and its common issue
dunno really happened to me after i flashed some loli roms.... and ye im sure they will fix but they will ask 100euro+ for sure.....
imagine even the girl that works there told me her screen starts doing it ..
Click to expand...
Click to collapse
I think we have the same cause of the problem. :/ First I have the yellow spots then this happens. :/
Will go to service center after I worked for cash, lol.
coowkeee said:
I think we have the same cause of the problem. :/ First I have the yellow spots then this happens. :/
Will go to service center after I worked for cash, lol.
Click to expand...
Click to collapse
Please keep us posted on the results after you get the new screen.
Share your thoughts on this thread
http://forum.xda-developers.com/lg-g2/help/screen-flickering-change-screen-t3069110
tiguy99 said:
Please keep us posted on the results after you get the new screen.
Share your thoughts on this thread
http://forum.xda-developers.com/lg-g2/help/screen-flickering-change-screen-t3069110
Click to expand...
Click to collapse
Hi guys, just got my G2 back from the dead.
I send my G2 to a phone care in the city and they said my lcd is the problem, they changed the lcd+digitizer (the whole half of my G2 )and now the problem is gone. But When I got home I noticed vertical lines on my G2 when it is turned off, not really noticeable but if you look closely you can see the vertical lines and thinking that they change it with a low quality LCD. Even in white backgrounds you can see the lines but only if you have a clear eyes . I compared it to the original LCD and I don't see any vertical lines at all, it's all black. But the frame of the new lcd is solid like the original. So, in the future, will this new LCD survive or should I go the phone care again? Thanks!
I hope someone here share their experience on their 2nd LCD. Thanks!
:crying: :crying: :crying:
[UPDATE]
After few days of youtube and playing games, my phone started stuttering/flickering again like on my first post -_-
I paid for the new LCD that they change, should I pay another bucks for the motherboard problem? or they'll give me a refund for the new LCD I bought that didn't fix my problem? Please someone reply me asap. Thanks
This error is on mainboard. Fix it is very simple. I has lot about 10$ for this solution.sorry bbecause my english's bad.
[UPDATE]
I think my G2 is working now after playing games for hours in 5 days, no flickering/stuttering/jittering noticed.
But, my IMEI was change and it was rooted jellybean when they give it to me. I don't know if they change the motherboard or the whole phone except for the body case and the new screen i purchased. I asked them about the changes of the phone because it's my second time returning the phone and the women on the counter said their tech just adjust something. I don't believe that, and then I saw the IMEI changed. I didn't ask why my IMEI was change, i'll wait til something goes wrong on my G2 and sue them. LOL.
I have some questions regarding this.
1) I'm not really sure if how an IMEI was change, is it for changing the motherboard?
2) Is it legal that they don't tell me what they change on my phone?
For now my G2 is still alive and no problem after upgrading to lollipop + root + twrp. Hope it goes all well now.
Hi guys, i have a similar problem. I bought a new lcd on aliexpress.....that is the video of the problem....
http://www.mediafire.com/watch/glzqihgdzz12jsj/Lgg2_lcd.mp4
The strange thing is , not in every operation make the same problem. after days i see that problem usually on facebook and a lot on clash of clans .
I make also a screenshot on the clash of clans and when i open the picture the screen flickering .....
its like when the phone show some combination of color make this problem
My Lg PRO 2 Phablet did the same from first turn on, flickering on and off, very dissapointed as i had mine direct from Hong Kong and couldnt send it back. What i did was to tak all of the screws out and take the plastic back off, then re fitted the back only, no screws and turned on, no more flickering. Then i put a couple of screws in and tried again, still no flicker, then after a couple of more screws by the sim socket it started to flicker again! Now i just run the phone minus a few screws, it must be a pressure thing!
Hi, i have exactly the same problem, specially in combination of colors (green red and blue most of the time). how did you manage to fix your phone ? did you change the mainboard ? thanks for your help.
Benz83 said:
Hi guys, i have a similar problem. I bought a new lcd on aliexpress.....that is the video of the problem....
The strange thing is , not in every operation make the same problem. after days i see that problem usually on facebook and a lot on clash of clans .
I make also a screenshot on the clash of clans and when i open the picture the screen flickering .....
its like when the phone show some combination of color make this problem
Click to expand...
Click to collapse
Hi, i watched your video, and i have exactly the same problem, specially in combination of colors (green red and blue most of the time). how did you manage to fix your phone ? did you change the mainboard ? thanks for your help.