i got a crash i resetted ther phone .
after that phone works but the screen stays verry dark.
as if the backlight is broken.
i can see verry little on screen since its just so dark.
phoen works i can get phone cals etc but i just cant see a thing.
whats the problem . is my screen broken ?
please explain the word "crash".
did it fell down or did just windows crash?
if windows crashed and it didnt fall down, you can call htc or go to the shop where you bought it.
DN41
i got an sms .
then phone stopped working .
the touch screen didnt work anymore and i had to take the battery out.
i put it back in and turned on phone.
phone worked but screen stayed dark , i can see something things on screen but its verry dark.
now i put it on the charger and battery was goin empty verry fast even thoug it was on the charger it didnt seem to recharge .
while in the charger the phone was getting verry hot also . so i cant do a thing now .
edit .
im thinking isnt it just possible that since the battery looks dead, that the screen just isnt getting enough power to be lighter ?
since both problems came at the same time i guess they must be connected in some way .
i mean is it possible that a new battery solves the problem or isnt it worht ordering a new battery ?
CRashed ...from a window
My phone crashed too... Crashed onto a carpetted floor from a window (about 5 feet) while being charged, and landed on the edge of a barbell. What was it doing there u ask? I wanted to get the best 3g reception thats why. I use it as my main modem/router y'see...
Yes i got a really dark screen too, and two vertical bright lights. the screen was alright, no cracks, nothing. but the buttons was dented since it landed on the barbell(which was on the floor ).
Sent to the shop and told me it'll cost me about 170usd to fix the lcd,..and said it's gonna cost another 50 usd to fix the touch screen. Knowing the shop was b.s'ing since i know the lcd could just be the only one affected so i plan to buy just the lcd. did a few practice disassembly, and eventually after the 3rd disassembly and reassembly the screen was completely dark...even if it did lit up, i cant see any image.. so i guess i'll just get the lcd+touch screen. since i dont wanna go through the hassle of soldering the fine connection anyway, i decided to buy the lcd+touchscreen online cositng about 140usd..
well, obviously mine's a hardware problem.. Buy yeah I'd say that the hd2 is sooooooooo fragile, your hd2 problem might be mainboard related.
ps. still waiting for my replacement lcd+touch.. who knows if mine is motherboard related too(since the buttons get hot, but i can still recieve calls+use as a modem)
baam2k said:
i got a crash i resetted ther phone .
after that phone works but the screen stays verry dark.
as if the backlight is broken.
i can see verry little on screen since its just so dark.
phoen works i can get phone cals etc but i just cant see a thing.
whats the problem . is my screen broken ?
Click to expand...
Click to collapse
if you can see the screen at all, you might check your backlight settings to make sure they didn't reset to like 10%.
Otherwise, I would take it in to get fixed. Sounds like the backlight died.
Have you hard reset to make sure it isn't a software issue?
Related
Good evening... Well recently, i bought a Screen Protector from ShieldZone for my hermes. Well I applied it to the screen and so forth to the rest of my device, then i realized the touch screen doesnt work. I take out the battery for a few minutes, and it starts to work, but after a few seconds, it stops working again. Any suggestions?
This happened when i put my first screen protector on too.. What happened is you put the sticker on to tight; there is an equal pressure over the entire screen , so the processor cannot distinguish your pen touch from the rest of the matrix. All you have to do is take the protector off and reapply it with less force and it should work. (It took a few tries on mine to get it right, did the same thing on my wife's Treo 750.)
well,sounds strange,did you align the screen properly??
Im using a not so costly screen-protector on my hermes without a problem.
Probably u may remove the shieldscreen and make sure dat its not a hardware issue,good luck
yeah i took off the screen protector and still i have the same problem. Anyway i can change the pressure settings?
well,Im not sure about pressure settings but you may try re-aligning the screen (in settings) ,it shud help mostly,hope u have warranty which is not void...
I had the phone unlocked, and I put in the latest Cingular OS, even though i am on the TMOBILE Service.
I have the wierdest thing happen this morning!!! I woke up and turned on my phone, and there is a little smudge in the center of it. Almost like there was a air pocket between the protector and the screen, so i took the protector off, and it was still there!!!!!!!!!!!! So, i pressed down on the little spot and it moves around just like an air bubble would. I turned on my phone to see fi there would be any problems and for some ODD reason, everytime i tap the screen it smushes in that spot. It looks like when you press on the lcd screen of your computer and the pixles kinda move around a little!
Was wondering, I have a Cingular 8525 and would this warrant a repair? Meaning, Could I call them up and tell them what happned and they would send me a replacement?
This is really getting frustrating... I had this phone for only 8 days and its already giving me a headache.
my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
Click to expand...
Click to collapse
I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer
Hi guys
I had a weird problem with the screen of my P3600...
I was using it as a gps with tomtom in a friends car, and that moment i had it screen down and was just supporting it with my hand on my leg. I was holding it gently and had no pressure on it!
I had turned of the screen and since we were on a highway i was just waiting for the exit witch was still a bit far. Around 5-10 minutes latter i turn around the phone and to my surprise the screen had 2 horizontal cracks all the way from one side to the other... The screen is still 100% visible and there were no liquid crystals spill, but 80% of the screen has no touch sensibility.
Resons why this happened? I would assume heat, since it was connected to the car lighter, and was on my leg, and also it was arround 35ºC... But then again, it wasn't unbearably hot, only warm... If it was because of this, i believe it has to be a factory fault. The screen has to be able to sustain more heat than this.
I've send it to RMA, but I'm afraid they just deny it saying it was because of a drop. There are no marks on the phone as it never dropped on the ground!
Anyway... Can you guys point me out to some site that sells spare screens for my P3600? I want to check out the prices so i have a better idea if they decide to charge for the repair, if they are charging too much, and if it's worth doing it myself.
Thanks in advance for any help!
(Sorry about my English )
im really desapointed about it, generally screens cost pretty much, i dont suggest buying new, asumming you have never drop the pda, you have to put press on them to change the screen with the warranty, go to other service poits and ask, they have to change the screen tell them to check everything inseide the phone first ( they can see if enything else is moved ( that means there was a drop) if not, they cant refuse to change the screen)
fixing it by your self seems to be hard.. ... i dont know... try harder making them change it free of charge...
similar problem
Last week when playing a game suddenly the screen went black and a couple of large cracks appeared on the screen. sound and phone were working but no picture.
I got the pda from my company and got it replaced right away, was told it was a known problem(in my company with a couple of hundred P3600 users)
Sorry for OT but I have to say it must be a cool company...
Do I blame the onboard video or the LCD itself for this problem? I've taken the phone apart and re-seated the motherboard connections, which was no help. If I connect using EveryWAN the phone appears to be working fine, in fact I flashed the T-Mobile ROM and than the Button ROM thinking it was a IPL/SPL issue. Even if I try to start in boot loader mode the screen still looks the same.
Just trying to decide If I need to replace the motherboard or the LCD.
Thanks,
Bump back to the top!
Screen seems intact without any damage visible, no cracks or out?
Had this problem once with my old Universal, was the colour transfer wires that were loose, but pretty sure the Uni is totally different to our wizards.
Prehaps open her up and see if theres anything thats loose prehaps.
I had it opened and re-seated both the connecting cables, but no luck.
Ive had this problem with my wizard .. i couldnt find a solution. tho i didnt really try very hard. Basicaly just picked up another one on ebay for like £30 seemed cheaper than spending the time and effort fixing it. I think mine got progressivly worse. It used to do it occasionaly and now just it as soon as its switched on
i have a same sort of problem...
left of the screen fills with lines and the whole screen fades to white.
turning on and of the screen via power button takes it back to normal but then it happens again.
noticed it only happen in portrait so i have to set it to landscape all the time
for some rom and spl's it happens just a few times a day and others i cant use it in portrait.
If i find a solution it might be working for you to
Fading white screen of death
Could be the battery. Have you tried a new battery?
Solved.
The LCD itself was bad.
hay from today morning my htc touch shows a white screen and a crack on the bottom corner of the screen.i am sure that it dint fell down.
then what may be the problem?
anyone knows pls tell me...
white screen?
When you turn on your phone, there is no smart mobility.
Crack?
Is that an LCD problem?
i have the same problem with the WHITE SCREEN. bought my ELF 3450 second hand over the net. i am from the Philippines by the way and HTC units are not yet very common here and also the parts/accessories. it worked fine for about 3 months with minor problems such as Auto-Restart/Auto Power On/OFf which was solved using the "plastic on the OMAP chip method" - tnx for the forum for the info by the way and charging problems which was also solved by buying me a aftermarket charger. but recently the problem of AUTO OFF occurred again until it did not work at all. so, i tried to check the Plastic over my chip but to no avail the fone was dead. so, i decided to head to one of our local cellphone repair shops and have my OMAP heated thinking that maybe there are just contact points inside who became loose. when we tried to power on it was good for a few minutes then i noticed the screen went darker and darker and then it was all WHITE. we restarted it but it's just WHITE. tried to send messages and call it but there is no response from the fone. i'm afraid i toast it bad or may be it's just the LCD who got toasted, i am clueless.
CAN SOMEBODY PLEASE HELP ME WITHMY PROBLEM. CAN I GIVE LIFE BACK TO MY ELF? WHAT'S THE CHEAPEST & BEST SOLUTION TO THIS? THANX ...
Generally white screen problem are caused by defects in flex connecting the LCD to the mainboard or the connector itself. Try to disconnect and reconnect the LCD, if doesn't work - replace the LCD.
kimberhunt said:
i have the same problem with the WHITE SCREEN. bought my ELF 3450 second hand over the net. i am from the Philippines by the way and HTC units are not yet very common here and also the parts/accessories. it worked fine for about 3 months with minor problems such as Auto-Restart/Auto Power On/OFf which was solved using the "plastic on the OMAP chip method" - tnx for the forum for the info by the way and charging problems which was also solved by buying me a aftermarket charger. but recently the problem of AUTO OFF occurred again until it did not work at all. so, i tried to check the Plastic over my chip but to no avail the fone was dead. so, i decided to head to one of our local cellphone repair shops and have my OMAP heated thinking that maybe there are just contact points inside who became loose. when we tried to power on it was good for a few minutes then i noticed the screen went darker and darker and then it was all WHITE. we restarted it but it's just WHITE. tried to send messages and call it but there is no response from the fone. i'm afraid i toast it bad or may be it's just the LCD who got toasted, i am clueless.
CAN SOMEBODY PLEASE HELP ME WITHMY PROBLEM. CAN I GIVE LIFE BACK TO MY ELF? WHAT'S THE CHEAPEST & BEST SOLUTION TO THIS? THANX ...
Click to expand...
Click to collapse
You warmed the OMAP? Interesting....
This problem sounds really complicated.
And im quite surprised of your 'warming' method.
I've had the exact same problem combined with the fact that my touch was resetting constantly. I was about a minute away from throwing it out of the window when I tried the plastic-piece-on-omap processor-technique described in one of the threads here. It solved the rebooting problem, but not the white screen issue. After a very frustrating couple of days where the screen started to blink and shake and then eventually turned to white alltogether, I lowered my brightness to the second stop from start, and since then I haven't experienced the white screen anymore. I believe it is heatrelated.
Whilst not being a full solution to the problem, at least it renders the phone usable.
Hope this helps anyone.
Heating the device very seldomly solves anything, but causes more problems that you originally started with.
iam using htc touch (p 3450) for nearly 18 months . (bought & using it in india ) my hand set fell two times in water and about 15 times fell on the floor (from shirt pocket) . still its working fine .
and iam using "opera mini " for browsing the internet . for some sites iam using "opera mobile " . when iam on opera mini , continueously for long ours , suddenly it turns white . never come to normal screen unless restarted . but it happens sometimes , may be because of memory or heating up of some H/W .
Hi hotchamo,
my htc touch elf hat a similary issue, and my father just "wringed" it gently until the white screen disappeared. You should try it carefully, since it may help and it won't harm. Just take in in both hands and turn them in the opposite direction, so that the case gets slightly twisted.
If that doesn't help you should open it and check the LCD flat cable connector...
Best regards,
scheutak
Again - flex connector problem. 'Wringing' it gently will eventually result in your LCD cracking, by all means - go for it, it will solve your white screen problem. Permanently.