Touch Screen Malfunction, need HELP! - 8525, TyTN, MDA Vario II, JasJam General

Good evening... Well recently, i bought a Screen Protector from ShieldZone for my hermes. Well I applied it to the screen and so forth to the rest of my device, then i realized the touch screen doesnt work. I take out the battery for a few minutes, and it starts to work, but after a few seconds, it stops working again. Any suggestions?

This happened when i put my first screen protector on too.. What happened is you put the sticker on to tight; there is an equal pressure over the entire screen , so the processor cannot distinguish your pen touch from the rest of the matrix. All you have to do is take the protector off and reapply it with less force and it should work. (It took a few tries on mine to get it right, did the same thing on my wife's Treo 750.)

well,sounds strange,did you align the screen properly??
Im using a not so costly screen-protector on my hermes without a problem.
Probably u may remove the shieldscreen and make sure dat its not a hardware issue,good luck

yeah i took off the screen protector and still i have the same problem. Anyway i can change the pressure settings?

well,Im not sure about pressure settings but you may try re-aligning the screen (in settings) ,it shud help mostly,hope u have warranty which is not void...

I had the phone unlocked, and I put in the latest Cingular OS, even though i am on the TMOBILE Service.

I have the wierdest thing happen this morning!!! I woke up and turned on my phone, and there is a little smudge in the center of it. Almost like there was a air pocket between the protector and the screen, so i took the protector off, and it was still there!!!!!!!!!!!! So, i pressed down on the little spot and it moves around just like an air bubble would. I turned on my phone to see fi there would be any problems and for some ODD reason, everytime i tap the screen it smushes in that spot. It looks like when you press on the lcd screen of your computer and the pixles kinda move around a little!
Was wondering, I have a Cingular 8525 and would this warrant a repair? Meaning, Could I call them up and tell them what happned and they would send me a replacement?

This is really getting frustrating... I had this phone for only 8 days and its already giving me a headache.

Related

Screen Moisture?

I got my Atom last night...updated it to the Atom Exec ROM 20060614 and it is absolutely FANTASTIC! I love the speed, the brilliant camera (when outdoors), the audio quality and volume and the really bright, sharp screen.
Only problem is that I woke up today and noticed that the screen has a *very* slight blemish that looks like moisture (looks like oil on glass). When you tap around it, it spread VERY quickly around that point but disappears once u let go. It is not visible when the screen is on but is visible once screen is off. It is very hard to see but better safe then sorry.
I have a screen protector but I have confirmed that it is not from the screen protector (removed it and looked)... any ideas? Should I send it back for repair/replacement now? or wait and see if it gets any worse? It doesn't affect the touchscreen at all.
better return.
It is not moisture. It is oil leakage :twisted: Of course it is not due to the ROM update
Had it on my original Atom after one month. It was replaced when I took it for servicing. You better race to the service centre :twisted: :twisted:
Oh man that sucks. Theres a service center in Australia but its a loong way away from here. I'm gonna send it back to the shop and get it replaced. Is this a repeat thing?
Has it happened to u since? Any idea how it occurs?
Never happened again since.
Before you send it back to the shop remember to put back the Atom ROM otherwise they will have a nice excuse not to replace it :twisted:
In my case I thought I might have applied too much pressure when fitting the screen protector (that is the only thing I could think of then) and so I have not put one on the replacement Atom (which thinks it is an Atom Exec :roll: ) :lol:
Yeah ill put the old rom back on. It wouldn't have been from too much force when putting on the screen protector coz i was real gentle putting it on...but I may have leaned on it while sleeping.
Just want to know how long u have had ur Atom since it was fixed/replaced?
Just want to know how long u have had ur Atom since it was fixed/replaced?
Click to expand...
Click to collapse
Almost 3 months (next week)
screen moisture
well i had this same issue.. about 1x1 inch hollow...and its mainly caused if the screen is pressed or rubbed too hard.. i tried to move it by pressing gently from its sides but in vein.
eventually after some days, to my surprise, i gently tried to move it from top to bottom of the screen and kept on forcing it downward, it squeezed its size to a tiny 1 mm bubble and moved its way automatically to the bottom and vanished.
So, things do happen i must say keep it with u for another 1 week and try my trick... hopefully it will do.
I have that problem on my Atom Exec for more than a week, where should I send it to get it repaired? I also have a high pitch noise comming from the screen.
Same problem
I bought mine in HKG and after 2 weeks got the same problem, i was sure its moister falke but already 1 month passed and nothing, its stay on the same place and same size.
I am pissed off paying so much money and have this **** problem.
I bought it from Hong Kong also, where should we send it to get it fixed?
There is a Working Solution
I have tried the suggested solution that was offered by farrukhmustafa and belive it or not it WORKED !!! The blemish big 1" i had over my ATOM EXEC was amazingly dissapeared totaly.
I just did what was wrote in the thread from farrukhmustafa, i gently pressed the screen moving the mouister down lower left side and it complety dissapeared.
Look at the attached picture how it was before i tried this magic, and after it was totaly dissapred.
Try it - Things are do working.

Screen Alignment Experiment Mystery

Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
hellogts said:
Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
Click to expand...
Click to collapse
And how long you have to re-do again ? Or only one time for yours then no more misalignment?
hellogts said:
Try this:
1. Wait till the screen misaligns
2. Switch off device
3. Use a clean cloth and apply pressure EVENLY on the WHOLE of the screen (as if 'ironing' the screen)
4. Power on the device
My XDA Trion (HT626) re-aligns itself WITHOUT having to go through the screen alignment 'routine'.
How about yours?
Click to expand...
Click to collapse
And how long you have to re-do again ? Or only one time for yours then no more misalignment?
Re
I don't know, here are my thoughts.
I am 99% sure that screen pressure will affect alignment - when I had misalignment, i used the stylus to press the screen in different areas, the contact point position will change in response to this, though i have no idea where it will change to.
So even if my method does have some effect, eventually the screen layer will 'loosen' again and you will have to 'press it back'.
The 'loosening' of the screen layer may be due to vibration, heat (from battery?), deficient screen etc.
a question a bit OT: how much time after the first start your TyTN had the mis-alignment of the screen? you found it also in the very first days of use?
whassup people
had the same problem..got the tynt yesterday..today have scrreen alignment issues..tried what u told me n works..
hopefully it will keep working
thanks
works for me too
I have had an m3100 for a month now and no screen problems until last week. getting more and more frequent now. 4 or 5 times a day at the moment.
sometimes just opening the keyboard and closing it again sorts it. sometimes just pushing the screen gently here or there sorts it. if I power off and run my finger around the perimeter of the screen that always sorts it out!
I have a screen protector fitted. is this a factor?
I think it maybe due to pressure on the casing when its in my pocket sending the screen out. I've never used the magnetic case and I've not tried the screw adjustment thing yet.
my problem is, is that i've flashed the rom so I not going to be able to send this back easily for exchange even though I have orange care.
daddyo said:
works for me too
I have had an m3100 for a month now and no screen problems until last week. getting more and more frequent now. 4 or 5 times a day at the moment.
sometimes just opening the keyboard and closing it again sorts it. sometimes just pushing the screen gently here or there sorts it. if I power off and run my finger around the perimeter of the screen that always sorts it out!
I have a screen protector fitted. is this a factor?
I think it maybe due to pressure on the casing when its in my pocket sending the screen out. I've never used the magnetic case and I've not tried the screw adjustment thing yet.
my problem is, is that i've flashed the rom so I not going to be able to send this back easily for exchange even though I have orange care.
Click to expand...
Click to collapse
a most probable hardware issue, i have my lcd replaced and everything went pretty okay
I think.... HTC produces device while they're drunk... How was it possible? I'm a developer and after I finished to develop a software "I MUST" test it because if something doesn't work my boss become a T-Rex, and "I WANT" test it because in my opinion custom satisfaction is much more important then moneies.
Sorry for my poor english, I'm lerning it.
I am a disappointed XDA Trion owner.
Anyone with this problem try this out:
Open up the keyboard and flip the device over so you are looking at the back.
You will see two screws at the top of the screen on the rear. Losen them off a bit and retighten, but so that they are NOT AS TIGHT as they originall were.
See how you go.
I saw this mentioned here...apparently it can fix the problem for good. The issue is that the screws were overtightened at the factory and there is also a seal that runs out the edge of the screen. As the device gets used/warm the seal expands a bit causing pressure to be applied. If the screws are over tight then this impacts on the touchscreen causing the misalignment.
Try it...might fix it...

My touchscreen won't work.

I've done everything I could do without taking apart the phone.
I don't know what's wrong, sometimes it will work sometimes it won't.
Now though, I reinstalled WM5 (latest cingular build) and I have to tap the screen to start using it, but the screen won't work.
that happened to me when I put a screen protector on my phone. I took off the protector and the phone worked again
I dont have one of those.
Has the mobile fallen on the ground? Make sure the screen doesn't have any dust on the borders... if there is contact on the screen on any point, it won't recognize any other point of touch (multi-touch is not supported by our screens).
I'll try cleaning that out when I get a can of compressed air
I got it to work for a second so I can use the phone. Now I just want it to always work.
dferreira said:
Has the mobile fallen on the ground? Make sure the screen doesn't have any dust on the borders... if there is contact on the screen on any point, it won't recognize any other point of touch (multi-touch is not supported by our screens).
Click to expand...
Click to collapse
Thanks so much for this post!!
The other day my touch screen stopped responding to my taps.. The lcd worked fine and I could still navigate with the buttons, it just wouldn't respond to touch..
So I was almost ready to take my phone apart to see if the digitizer connection was loose.. I decided to search around and see what other ppl had to say about TS problems.
I read this post and started to go around the edges of the screen with a business card and lo and behold it started to work again.. Must've just been some dirt up in there.. You just saved me a huge headache!
Thanks dferreira
My screen is all white now.
Anyone know how to take apart the phone, I'm thinkin my ribbon is not connected right.

White screen - is my Wizard dead.

my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
Click to expand...
Click to collapse
I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer

Broken Screen Because of Heat?

Hi guys
I had a weird problem with the screen of my P3600...
I was using it as a gps with tomtom in a friends car, and that moment i had it screen down and was just supporting it with my hand on my leg. I was holding it gently and had no pressure on it!
I had turned of the screen and since we were on a highway i was just waiting for the exit witch was still a bit far. Around 5-10 minutes latter i turn around the phone and to my surprise the screen had 2 horizontal cracks all the way from one side to the other... The screen is still 100% visible and there were no liquid crystals spill, but 80% of the screen has no touch sensibility.
Resons why this happened? I would assume heat, since it was connected to the car lighter, and was on my leg, and also it was arround 35ºC... But then again, it wasn't unbearably hot, only warm... If it was because of this, i believe it has to be a factory fault. The screen has to be able to sustain more heat than this.
I've send it to RMA, but I'm afraid they just deny it saying it was because of a drop. There are no marks on the phone as it never dropped on the ground!
Anyway... Can you guys point me out to some site that sells spare screens for my P3600? I want to check out the prices so i have a better idea if they decide to charge for the repair, if they are charging too much, and if it's worth doing it myself.
Thanks in advance for any help!
(Sorry about my English )
im really desapointed about it, generally screens cost pretty much, i dont suggest buying new, asumming you have never drop the pda, you have to put press on them to change the screen with the warranty, go to other service poits and ask, they have to change the screen tell them to check everything inseide the phone first ( they can see if enything else is moved ( that means there was a drop) if not, they cant refuse to change the screen)
fixing it by your self seems to be hard.. ... i dont know... try harder making them change it free of charge...
similar problem
Last week when playing a game suddenly the screen went black and a couple of large cracks appeared on the screen. sound and phone were working but no picture.
I got the pda from my company and got it replaced right away, was told it was a known problem(in my company with a couple of hundred P3600 users)
Sorry for OT but I have to say it must be a cool company...

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