Database Users

Wizard looks like is recharging, but in real it doesn't!

Hi guys,
my beloved qtek 9100 is having some weird behavior since last week: i let my battery drain to 9% and then recharged. The phone would not recharge it, showing a red led. After lurking and learning about this problem on those devices I made a "starter" with three 1.5v batteries and gave the battery the necessary tension to start recharge cycle.
I thought that would be the solution but no: the phone kept stopping recharging at 25% or, the next time, at 75% with no apparent reason. Then, i tried many solutions like directly charging the battery with a cut usb cable, with the stock charger, with powered on phone, powered off phone, etc. No clue.
What leaves me shocked is that the battery, even when at 75%, drops suddenly to 0% after enabling the radio module thus killing the device...
An important note: same behavior with two different batteries...
I'm going nuts...

Problem still unsolved. Today i left the device recharge at 100% (took about 3 hours), detached it and tried a rom downgrade. Obviously it died at 50% of rom upgrade procedure. Sweet...now it's almost bricked, bootloader screen and recovery procedure to be done
What could it be, an hardware failure?

Hi there, same problem here: I have the phone with two batteries, on half a year old, one brand new. The batteries DO charge on another phone, but after a regular charge is gone, my phone never gecharges the batteries. It might be the charger circuit? If not HW, is there any chnce to do some SW stuff?
Unfortunately this thing s just a brock now ...
Bye
mr.groovie

mr.groovie said:
Hi there, same problem here:[CUT]
mr.groovie
Click to expand...
Click to collapse
It's good to find someone with my very same problem...although i've got no solution, still!
Is there someone out there who knows how much would cost a fix and if it's an hw issue or not? Would it be possible to fix it via DIY?
Thanks in advance

Someone suggested me to test the current output on the main contacts to see if the device is actually supplying power to the battery.
So i plugged the wall-charger on the device, took a multimeter, checked the output: the device is supplying 3.5-3-7 volts. So, i suppose it is correctly charging. Why, then, after a turn-off / turn-on the charge level drops after showing as completed?
Could it be a sw problem, then?

USB voltage is 5v. If you are not getting 5v on the USB plug coming from that charger, then that is probably your problem. Have you tried using a USB cable to plug it into your PC to charge?

d0ug said:
USB voltage is 5v. If you are not getting 5v on the USB plug coming from that charger, then that is probably your problem. Have you tried using a USB cable to plug it into your PC to charge?
Click to expand...
Click to collapse
Thanks for the hint
I suppose the problem is another...in fact those 4 volts are coming from the battery itself. Pluggin in or out the power plug doesn't make any difference.
I tried taking out the battery and there's no power coming through the main contacts of the phone. Is this the right way to check or should i use some different method?
Thanks again

Last question: is there someone who could show me where the recharge circuit should be on the mainboard? Have you got any information about the ease of a diy repair and about the price / availability of the spare part?
Thanks in advance

spidernik84 said:
Last question: is there someone who could show me where the recharge circuit should be on the mainboard? Have you got any information about the ease of a diy repair and about the price / availability of the spare part?
Thanks in advance
Click to expand...
Click to collapse
Are you using the wall charger or with the PC. Cus you will get more power input from the Wall. As so i dont know the reg key off hand but if you change one thing you can make it so your phone does not charge off the PC. Maybe you have found a new one!

funman said:
Are you using the wall charger or with the PC. Cus you will get more power input from the Wall. As so i dont know the reg key off hand but if you change one thing you can make it so your phone does not charge off the PC. Maybe you have found a new one!
Click to expand...
Click to collapse
With both the wall charger and the pc usb plug. Checked the registry key and no way, it's ok.
It's really incredible, the total charge cycle takes a couple of hours, like if it were charging regularly, but after unplugging it goes down. It is like if the "carge counter" or similar records the charging, with the battery actually not receiving power.

did you solve your problem yet?

toanhung said:
did you solve your problem yet?
Click to expand...
Click to collapse
Hell...no!

Tmobile MDA not charging

My Tmobile not charge with the AC charger anymore even the orange light flashing when hook it in with charger. No problem with battery because I tried that with another MDA it stills working. Anybody could help, please?

porto35 said:
My Tmobile not charge with the AC charger anymore even the orange light flashing when hook it in with charger. No problem with battery because I tried that with another MDA it stills working. Anybody could help, please?
Click to expand...
Click to collapse
When you tried the other MDA, did you use the same AC charger? There are posts discussing AC charger failures. It might be that...
--M

demontefixo said:
When you tried the other MDA, did you use the same AC charger? There are posts discussing AC charger failures. It might be that...
--M
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Click to collapse
it is not the charger...i have the same problem
i have been unable to find the solution though.
I THINK I HAVE THE SAME PHONE!!!!
HIS USERNAME IS THE SAME AS THE EBAY USERNAME!
I WAS SCREWED!

Are you sure it is not a completely dead/defective battery(some of you)? Are you able to power on your phone and use it and it still does not charge? Or is your battery dead and it won't charge? You know the phone has to be on and in WM in order to charge? These phones are known for having their usb/charger port becoming loose and not charging.
Be specific...what have you tried?
Jeff

This might be a possible mobo problem. I have had a similar issues with few wizards. When I changed a new mobo the charging issue has gone and everything runs as they should be.

it is not the battery... I have 3 batteries and two wizards. I have narrowed it down to the mobo. and not the ROM. what sucks is I bought this MDA for the mobo blowing $70.

USB Charging...or not!

I have tried charging my XDA Trion (Hermes) via a USB 12 car adapter. There appears to be charge to the cable, but the XDA is not charging.
Th ebattery level was low, but I charge dit up to over 40% and it still didn't kick in.
Any ideas ?
TIA, Davebo.

davebo said:
I have tried charging my XDA Trion (Hermes) via a USB 12 car adapter. There appears to be charge to the cable, but the XDA is not charging.
Th ebattery level was low, but I charge dit up to over 40% and it still didn't kick in.
Any ideas ?
TIA, Davebo.
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Click to collapse
There is an issue re. in car charging when the device only charges when off. See the link in my signature and find the section on charging problems. May or may not be relevant to your case. Some leads have a slightly different configuration regarding earthing which can cause problems.
Mike

Ta.
Mike,
Thanks for the reply. I think it is how the pins are set up. Apparently mains chargers uses different pins to synch cables.
In the end I had to boot up my laptop and charge the handset off the USB (same cable!) from that.
I have ordered a car cradle, which I will need anyway. Hopefully, that will have the correct pins. (Or it will be going back!).
Cheers, DBo.

davebo
matey i bought a car charger from ebay only a few quid- an it charges the device while the device is on-
if you still need another charger I can try searching for the one i got from ebay? let me know.

Ta
N2h,
Ta very much, I already have one on order though now.
I went for one from the same place I got my Wizard one from (PDAMods). It was about £25 + P&P. The upside is it will fit the limpet-like screen mount I have. (The standard ones are typically rubbish IMHO).
Thanks anyway, DBo.

weird
I have found that it doesn't charge oif it is 'on' and that I have to do a soft reset before it will work whenever I change between plug and car. It drives me mad.

Faria's WM6 ROM had a fix in it for this - the HTC original ROMs do some sort of checking for a particular pin to be grounded, and if it isn't, it doesn't allow a charge. But if you turn the phone completely off, or soft reset, it works for a while until you disconnect or put the phone in standby. Nobody knows what Faria did to fix this, but I can verify that suddenly my old car charger worked. Unfortunately other issues in Faria's ROM made me move on a to a more stable software version.

HTC TyTN does not charge anymore.... Need Help

Hi Guys
I have a problem with my TyTN at the moment.
My device is not charging.
Yesterday i put it in my Docking Station and wait a little time.
But Now the Tynt isnt charged.
I think ist a Problem with my TyTN Hardware.
I have all Power Supplys used they i have, but it doesent work.
Can you help me?
Its this a problem with the accu or a fuse on the circuit ?
Sorry for my broken english i hope you understand me.
Regards Patrik Laube

Hello,
first of all, try to soft reset the device.
If it fails, hard reset it.
If it doesn't work, go the service center.
Good luck

The above advice is fine. But you did not say if any of the LEDs are lit.
Do you get the red NO CHARGE LED?
Does your phone operate normally except for not charging?
Mike

Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik

I had a similar problem, which was sorted by a new rom, but I ascertained it was software problem when I realised it charged when powered off.

PatrikLaube said:
Hello
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi

I'm having an issue along these lines, also.
My phone has been working fine untill the other night when I tried to charge it via the wall electrical outlet. It will not charge at all, the battery has been drained to nothing and I can't turn it on. The yellowish light doesn't turn on when I plug it in like it used to.
I don't know if this is a battery issue or an issue with the USB connection inside of the phone. On a side note, when it did have power and I tried to connect it to the USB via the PC; it didn't work. The phone was on, but the computer didn't even notice the phone was plugged in. That leads me to believe it would be a connection issue; but I'm not quite sure.
If anyone has anything they can add to this I would appreciate it, thank you.
P.S. Bringing it to a service center is a bit out of the question in the mean time seeing as it was bought on eBay and funds are limited for the time-being.

MiZi666 said:
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
Click to expand...
Click to collapse
Hello, I cannot find the "When Device is turned on, do not charge the battery when connected to the pc" in my device. My Rom is WM6.1 CE OS 5.2.20273 cooked by dvha79_ddt.
My HTC TyTN has the sample problem, but i can use the USB to charge normally. It cannot work using my AC adapter Only when the device is open...

About your Battery Issue.
I'll tell you exactly why ur phone isnt charging anymore... If you have been charging it alot on the USB or pretty much any!! charging on the USB u have killed ur battery, never charge your phone on the USB it kinda sucks they should make these phones able to be Sync'd thru USB without a battery cause these batteries should not be powered thru the USB over Time... from syncing to your pc will kill these batteries i have noticed that when u sync this Tytn Ithru USB and the device is at say 70% it charges up to 100% pretty fast i would recommand to you and anyone who reads this dont sync your TYTN or any HTCC phone for to long to the USB Cause it will Trash your batteries Life down the road... Hope this was HELPFUL.
Cheers
Paul

PatrikLaube said:
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!

does anyone has a solution to this ?
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!

^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.

gypsygirl13 said:
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
Click to expand...
Click to collapse
Are you using an official 1000mA charger? (Not a 500mA one) 500mA ones work, but they are under-powered and can cause strange behaviour, like not charging whilst turned on or whilst on a call. Similar problems can be found with car-chargers that will not charge until the device is soft reset.
Mike

^no it's not the official charger, I have this usb wall charger called Power Juice (phone and mp3 charger).
Input Voltage: AC100-240V
Output Voltage: 5V
Output Current:1000mAh
Do you think it's because I'm not using the original charger?

fixed my charging problems
The boyfriend told me to try a new cable for my charger so he bought me a 5pin usb cable, tried it at home and it worked! I still need to turn off the screen sometimes but that's ok at least I don't have to turn off the phone anymore. Now my battery charges less than 3 hours.

Hold both SoftKeys and Then press the Power button

Or you can also hold both softkeys and then put your stylus into the reset hole.

answer why it does not charge through the usb
Sorry for the very very late response. Under electrical legislation all hand held electrical devices must be insulated and fused. Some of the chargers that you can purchase are sealed without fuse which indicates that the phone has a fuse contained within its circuitry (or there may be 2 fuses one in each device) .
The problem you have encountered is that you have connected your phone to a computer or mains supply to charge. There has been a surge in the electrical supply either on connection or by un-connecting from these supplies (e.g. connect to the computer as it is booting would see a 65w signal through the USB) and this more often than not blows the fuse which sits on the PCB (printed circuit board) just after the usb connection internally to the phone.
you can either have the fuse fixed for 20/25 gbp or you can purchase a new circuit board or you can use an external charger for the battery. As it is only the power input point that is faulty.
hope this helps

Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?

cyberdroxxx said:
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
Click to expand...
Click to collapse
Never tried stripping down a battery, some things... well, just don't seem worth it. However as a learning exercise it might be interesting. Without lots of testing on a good battery with a multimeter then I have no clue what the readings should be between all the contacts. (Now there's a little job for you) It is as likely the internal structure of the battery is screwed as it is to be a wiring problem.
If you solve it you can certainly report back here
Mike

no USB/ not charging

Hi everyone. I bought Niki the other day on ebay with broken screen. It is fixed now but notice that AS does not work nor I can charge the battery. The USB connector is fine and it is not de-soldered. Forgot to mentioned it is running custom OS from here and is unlocked.
Wonder if anybody has any suggestion what it could be?
Thanks

if charger is plugged in without the battery I get 2.2 V between pin 1 vdc and pin 4 on bat connectors. Does that mean it should be charging?

ok....does anybody know if I can charge the battery direct to selectable voltabe PS? guess I am asking what is the charging voltage?

anyone......
Can someone please take the battery out and measure out pin 1 and 4 accross while charger plugged in. Need to know what is the charging voltage. My shows 2.2 V which is not enough. Guess second question is has somebody managed to find what is causing this fault. Must be a common fault as it use to get very hot during the charge.

anybody? is there any electronic schematics for power circuit for this model?

Just measured it. On my NIKI100 it shows 2.80V on the outer pins when I dont have a battery connected but having the USB connected. When the battery is in and has USB connected it is charging with 3.95V.