Related
Is there a fix for the USB (no)charge bug??
Are you using an xda1 usb cable?
I'm using the BoxWave miniSync, it says "xda" on it, but BoxWave who sold it to me as an adaptor for the XDA II say it's the same, they also sent me the following email today:
"We are aware of the issue, and it is not a problem with the miniSync as you
may suspect. The O2/XDA II has a software bug the prevents charging from
low current sources, such as USB. If you have a unit that has the
attribute, you should contact HTC or the brand which your XDA II is made by
and request the bug fix.
The problem does not exist in every XDA II, which is why HTC did not make a
public announcement regarding the bug. We have done in-house testing to
confirm this, as our wiring structure is identical to the stock connection,
with the only difference being the incoming power current levels."
I've got one's, wried as :
+5v -> pin22
UDC+ -> pin 14
UDC- -> pin 15
GND -> pin 18
it can sync on XDA II, but can't charge when battery less than ~60% from USB port (more battery is ok).
Do I have to change GND to another pin to force my XDA II charge?
I've got one's, wried as :
+5v -> pin22
UDC+ -> pin 14
UDC- -> pin 15
GND -> pin 18
it can sync on XDA II, but can't charge when battery less than 60%, more battery is ok.
Do I have to chang GND to another pin to make my XDA II charge on USB port
I have tried the usb charging on 2 pc's. On the first one it started charging very slowly then basically stopped charging as I used the device.
On the second machine it charged very well regardless of whether i was using it or not. I was also activesyncing on the second machine.
I bought the Pocket PC Tech's Lil Syn, which is very similar to the BoxWave product, and the USB sync/charger drained my battery.
I read BowWaves response that only some MDA2 or XDA II have a problem with this, but what I find interesting is that I can charge via USB on the cradle regardless of how low my battery is, but I seem to have issue with the Lil Sync product.
Why would this be? Is the cradle more powerful than the PPC Tech or Boxwave products? That does not seem likely.
It seems if the cradle does charge, but these other products do not, then the problem would not lie with the PPC Phone-2003.
USB Sync & Charge cable.
Okay.. I was a little Pissed when my cable wasn't working, so I started looking into the differences and found that ground was going to Pin2 on my sync and charge cable, where my stand alone charger didn't have that. So I snipped the wire that went to pin 2 and walla, it charges now.
I still am having problems getting my battery pack to work. It's a pack that takes 4 AA's and is supposed to charge it too. It supplies more Volts than the USB, but it won't start the charging process. I'm going to try and wire it more simpler to my USB Sync/Charge cable and see what happens.
Let me know if this helps,
Brandon
USB Sync & Charge cable.
Okay.. I was a little Pissed when my cable wasn't working, so I started looking into the differences and found that ground was going to Pin2 on my sync and charge cable, where my stand alone charger didn't have that. So I snipped the wire that went to pin 2 and walla, it charges now.
I still am having problems getting my battery pack to work. It's a pack that takes 4 AA's and is supposed to charge it too. It supplies more Volts than the USB, but it won't start the charging process. I'm going to try and wire it more simpler to my USB Sync/Charge cable and see what happens.
Let me know if this helps,
Brandon
as ive replied saying on other posts......
XDA 2 charger kicks out 2Amp max XDA only does 1amp max
most charging assesories are XDA 1 compatible only yet people say they work on the xda 2 means they have found out they plug in simple but they dont kick out more then 1amp as usb ports can only handle 1amp max.
thats why it doesnt charge it might charge if you turn your device off and disbale activesync from waking the device up but it will take twice aslong to fuilly charge maybee longer but if the device is awake youll find that the device is using up more power then the usb charger can give out so in otherwords your device will die instead of charging itself up.
gaz
I have a standard xda1 sync/charge cable and it charges my xda2 regardless of the amount of charge left in the battery, and it does it very quickly too, I think it is a bug in some of the xda2 machines.
Re: USB Sync & Charge cable.
NeoCole said:
Okay.. I was a little Pissed when my cable wasn't working, so I started looking into the differences and found that ground was going to Pin2 on my sync and charge cable, where my stand alone charger didn't have that. So I snipped the wire that went to pin 2 and walla, it charges now.
I still am having problems getting my battery pack to work. It's a pack that takes 4 AA's and is supposed to charge it too. It supplies more Volts than the USB, but it won't start the charging process. I'm going to try and wire it more simpler to my USB Sync/Charge cable and see what happens.
Let me know if this helps,
Brandon
Click to expand...
Click to collapse
Hi: can you provide your pin configuration for continuous charging while idle or being used.
I have this adapter that came with my xda2, is the wiring correct for use in a car adapter charging? Thanks.
mdbusa_2000 said:
I have tried the usb charging on 2 pc's. On the first one it started charging very slowly then basically stopped charging as I used the device.
On the second machine it charged very well regardless of whether i was using it or not. I was also activesyncing on the second machine.
Click to expand...
Click to collapse
do you have a pin config for your second m/c. Thanks.
Further to my earlier post, my xda2 now no longer charges from the usb sync/charge when the xda2 is low on battery, this only happened since I got my first "low battery" warning, I put it on charge, looked a few minutes later and it had gone from 10% to 7% battery power.
Hi all, pls look at this post... the non-charge issue can be addressed... http://forum.xda-developers.com/viewtopic.php?t=5438
Best regards,
I just posted on the accessories forum about my experience with the Brodit active holder that I purchased. Mounted it in my car, and plugged the brodit charger in. Fuse in car charger went bang (not literally). Now I know it's not my power adapter in the car, as I've been using another JasJar charger and GPS charger for ages, so I went to Halfords and bought some replacement fuses. Tried them in the charger. Every one died too instantly.
I assumed the charger must be faulty, and arranged to send the holder back to Clove to replace it. It wasn't until I plugged my JasJar into the normal charger last night that I discovered it was no longer charging at all. I tried unplugging and replugging. I tried using the USB cable in my pc. Nothing works. Even the other car charger won't charge it any more.
I'm guessing I now have to send my JasJar to HTC for repairs and be without it for a couple of weeks. I'm not too happy about it though, and thought I would ask here first if this has happened to anyone else and if there might be a way to get it charging again without having to send it away.
i had a similar problem, i went to france with a charger that had a changable head, with pins for the different countries on click in plates, and on the top was a usb socket.
i took a standard usb to mini usb cable with me figuring this is a usb charger like the one that came with my phone but no, i couldnt get it charging, then after 12 hrs of it refusing, it eventually kicked back in, i sussed you had to use it like plugging it into a pc, ie, it turn it off, wait, then plug it in. bingo it started charging again.
its working like activesync, right pain, shoulda just taken me charger and a mains convrter
sorry it doesent really help but its poss related
Carnivor said:
i had a similar problem, i went to france with a charger that had a changable head, with pins for the different countries on click in plates, and on the top was a usb socket.
i took a standard usb to mini usb cable with me figuring this is a usb charger like the one that came with my phone but no, i couldnt get it charging, then after 12 hrs of it refusing, it eventually kicked back in, i sussed you had to use it like plugging it into a pc, ie, it turn it off, wait, then plug it in. bingo it started charging again.
its working like activesync, right pain, shoulda just taken me charger and a mains convrter
sorry it doesent really help but its poss related
Click to expand...
Click to collapse
similar problem. but i change the port miniusb. 30 dolares in mexico.
no problem, is easy. and now is working ok.
Well I've sent it in for repairs now. Couldn't get the thing to charge.
this forum is amazing...if there is an information available, you can bet it you can find it here...:
thanks carnivor: I had the same problem, but just was not smart enough to get the idea to shut it off and then on...with your help i solved the problem...i still don't get it, why it did charge with the original charger or with the usb cable from the pc and not with the generic usb charger and that same cable....and actually: it depended on the ROM installed: with the qtek rom it did not matter, with the t-mobile it did..
anyway: now it works. thanks!
I notice that the power lead is thinner than a usb lead so there may be less wires inside, ie 2 + ground instead of 4 + ground, the lack of TX and RX connections may well be what causes it. Im not going to hack into the charger cable just yet to find that out.
Intresting about the rom versions changing the fact if you can have device on before sync or not. Im not going to reflash now with an update around the corner im just going to wait for that.
notice that the power lead is thinner than a usb lead so there may be less wires inside, ie 2 + ground instead of 4 + ground, the lack of TX and RX connections may well be what causes it.
Click to expand...
Click to collapse
yes, but interestingly it also doesn't work with the same cable that syncs and charges from the pc, when this cable is connected to the lighter or the generic USB charger...so the mess starts already in the charger.
but bottomline: as long as there's a workaround...
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
It blacks out as soon as I connect it to my activesync via USB....
Is it a short circuit?
Or something else?
Cheers,
Hellejoep
mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
I would like to add something, may be you already know, to red led knowledge. I have a car charger (just plain chinese USB charger with usb cable) When I connect my HERMES I could have 3 conditions: orange (charging) Nothing (not charging) or RED (?). If I soft reset, with charger connected, I ALWAYS have orange, after Windows Mobile screen, But if I disconnect and reconect I have ALWAYS No Light
connecting hermes to charger without battery also enables red light.
Charging Problems - Red Light of Death (RLOD)
Battery Charging Problems, in particular the RLOD so called because the phone refuses to charge and the red LED shows, indicating that the battery is NOT charging.
Background
Problems with charging are not HTC or Windows Mobile specific. Similar if not identical problems are reported across many models and platforms. The issues centre around the state of charge of the battery and the interpretive circuitry in the device and charger. Typically a device will show a Red light rather than an Amber charging light. (NB: RED LED always shows when battery is absent or fails to charge). see also http://forum.xda-developers.com/showpost.php?p=1076879&postcount=28
Getting the battery to start charging once this light is shown is not always straightforward and is as unpredictable and temperamental as priming a water pump (those that have done this will know what is meant). In other words, and to put it crudely, you need to kick start the system. Unfortunately those that have managed to do this have usually tried lots of things before it starts working again. This makes it hard to be absolutely certain about the solution other than perhaps the last 4 or 5 actions taken.
Those that have managed to recommence charging have not reported that the problem recurs on a frequent basis. (possible exception of in-car charging issue). This issue requires patience and time, (time maybe critical, it is possible the issue would resolve itself perhaps as charges dissipate within battery and circuitry involved). However the following points seem probable solutions and were thought to work by some who resolved the problem.
Failure to Charge (Red LED Lit when charger connected)
Causes of this problem are unclear, but in practical terms events leading up to this issue have included:
1
Leaving the phone on charge overnight (possibly but not necessarily with certain programmes or connections running) It seems a fault occurs in the charging system, which causes the battery charge to drain rather than increase. Resulting battery charge is very low. (Another Blog will be added concerning an Active Sync issue which can cause the battery to drain over-night through repeated connection attempts)
2
Through heavy use or not re-charging often enough so that the battery is permitted to reach a sub 10% charge (not precisely known but likely to be very low)
Possible Solutions:
A
1.) Remove battery
2.) Connect the phone to the charger or USB
3.) Insert the battery while connected to charger
4.) Red light should turn Amber
5.) Soft Reset
If this does not work immediately it is suggested that the battery be removed from the phone for around 1 hour and the above steps repeated.
OR
B
It has been found with some phones charging can be re-started by:
1 ) Remove battery
2 ) Connect charger (Optional. I would try this potential solution without the charger connected the first time I try this. If it fails to work then I would repeat the steps with the charger connected)
3 ) Holding the battery, line it up wiith the phone's battery contacts.
4 ) Move the battery rapidly on and off the contacts
6 ) Repeat the above until the Amber charging light comes on. So after perhaps connecting/disconnecting 20 times, insert the battery properly and give it a few seconds to see if the LED turns Amber.
7.) Soft Reset
NB: I have seen two reports where those attempting this report a fairly loud "pop" sound following which the phone began to charge. However in one case the person reported that they then had subsequent problems of signal reception on the phone and thought the popping sound may have been related to this.
OR
C
If your problems remain after trying this a few times you could always try the following to manually charge the battery a little (enough to let the phone charger circuit detect the battery is present when you put it back in)
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.It may be worth repeating this a few times if not successful on the first try.
The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the phone battery! Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.If the problem persists:The final resort - a new battery.
Mike
╤
Very good article Mike, I linked it on the Hermes problems wiki page
i just want to add my 2 cents to this, there was an earlier post on here that mentioned the car charger deal where it wont charge unless you turn the phone off, plug it in, then turn the phone.. right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay, i have opened the cradle and there isnt anything different, its a straight usb connection, hmm except now that i think about it there is a blue LED, but it shouldnt be drawing enough current to cause this. Also i have a motorola charger in my office that i used with my wizard (i believe output is slightly different, if i remember correctly its a .5 amp where as the HTC charger is 1 amp) but it also behaves in the same manner... the only 2 methods that work constantly and consistantly of plugging in without turning off is either the factory charger, or a regular usb cable on the pc..
just seems weird since all of these problematic situations worked fine on the wizard and i believe they both have the power requirements...
let me toss another idea in the fire here on this, something that just occured to me... i wonder if this somehow could be related to the factory installed driver for this. what made me think of this is how the battery meter only goes by 10%.. could this funky driver be the source of the problem?
shogunmark said:
right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay
Click to expand...
Click to collapse
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
pof said:
Very good article Mike, I linked it on the Hermes problems wiki page
Click to expand...
Click to collapse
Cheers pof.
Some of the type sizes are a bit strange (but readable!) serves me right for copying and pasting from Word formatting!
Tadzio's link is good/informative and I edited in a link to it in my post - though it's on this page anyway.
Mike
tadzio said:
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
Click to expand...
Click to collapse
cradle is connected to pc at all times, and i will deal with the car charger for now cause my HTC one should be arriving any week now, but thanks for the tip!
8525 (hermes) Charging may be voltage sensitive
I have noticed with my new 8525 (USA Cingular model of phone) that it came with a 5.5V charger. Whenever I connect to a 5.0 V USB source charging the phone is very "iffy". Given that the standard for USB is 5.0 V (4.75 - 5.25) there is a problem with the design. My question for the HTC crowd is can this be fixed via a ROM change or are we stuck with a bad design?
hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
http://www.america.htc.com/support/service-repairs.html
Since you got it wet, it is most likely not covered by the warranty, these and the numbers for out of warranty repair if you live in the U.S. I know that for cingular, you have to ship it to them yourself, and they will charge you a $28 diagnostic fee, before telling you how much is costs to fix the problem (if they even can)
heh here almost the same, providers are charging ~$29.5 USD as diagnostic fee but they are more polite, they first tell estimated costs, and only ask for the sum if you (usually) don't order the repair but need back your phone
Hellejoep:
if you are willing to send it abroad (inside EU) and you are either not need "overnight return" or such nonsense or cover the extra costs such operations really need, you may contact me. no diagnostics fee or anything such (though you will have a small loss.
about the charging problem:
the same issue occurs also in Wizard/Prophet, and Charmer (compactII) as well. though not in Magician, even so that they share the exactly same battery.
I believe it must have something to do with the charging controller. I don't have a disassembled unit at home with me now, but I suppose it should be a crap companion chip from Texas, to be interfaced with the ever-worst TI OMAP platform
(sorry, no hard feelings, pals, but someone using such one as an actual everyday phone must have some sorta mental problem )
strange battery issue
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Herm200/tytn problems
hi to all,
i read most of your post on possible problems with this PDA (HERM200/HTC TYTN).
i'll try to spent some few words to explain the story around my pda.
i live in italy and i bought the TYTN on december 2006 and for 6 months with his software problems i used it day by day in my business activity, untill one day, it falled down the ground from my and with all the leather cover (bundled with the pda, an hard black belt cover); then i took it and picked up a telephone number from my addres book and then putted it in charge for all the night; when, late in the morning, i took it, i noted that there was still the red light of the battery indicator and then PDA didn't turned on.
i tried to make soft/hard reset but nothing.
I carried to the italian warranty service of HTC and after 7 days they deliver to me the PDA in the same state that i carried; on the technical report there was: pcb damaged, battery connector pinouts damaged, pda not Repairable - out of warranty.
i thought: "i have had a lot of care for this PDA that still look like as new one"
and now i have a 700€ of unusefull PDA.
Last day i finally decided to open my PDA to find broken pieces and more.... but nothing.... i observed really well: NOTHING of wrong.
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Thank you in advance for your attention and patience.
ps: sorry for my english, i hope it will be comprehensive.
therock-htc said:
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Click to expand...
Click to collapse
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
elehcimo said:
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Click to expand...
Click to collapse
Hello!
I had also a battery charging problems with my MDA Vario II (TyTN; Hermes; HERM300):
1. Charging from the AC mains supply with the original miniUSB 5V charger: no problems.
2. Charging in the car with the non-original car lighter miniUSB 5V charger: it was charged only when the phone was OFF; no charging when the phone was ON.
3. Charging with the USB-miniUSB 5V cable connected to the notebook: it is charging only when the phone is OFF; no charging when the phone is ON.
So I asked myself: what is the difference between all these three cases? They are all miniUSB 5V power sources... And I found out an answer: It should be a matter of the USB current amperage.
Original AC miniUSB 5V charger delivered with the phone is 5V/ 1A. When I have bought the car 5V miniUSB charger with the 1A (one amper) amperage - there is no problem with car battery charging anymore... ;-) The phone is charged either way: ON or OFF.
But is it possible to charge the battery correctly from the notebook? I think not, because I have no influence on the current value from the 5V notebook USB.
Previously I had MDA Vario (Wizard): in this phone there were no battery charging problems... I wonder why the are some with the Hermes...
Take care,
Przemo
Przemo_55 said:
And I found out an answer: It should be a matter of the USB current amperage.
Click to expand...
Click to collapse
This is not correct. The problem is well understood and has been discussed several times.
The key is that your device tries to sense what it is connected to:
- if there is USB data traffic, it concludes that it is connected to a computer. It will then negotiate the current (power) it can draw from the USB port with that computer.
- otherwise, your device checks if pin 4 of the connector is pulled to ground. If yes, it concludes that is is connected to a dedicated USB charger, and starts charging, consuming as much power as it needs. This mechanism seems to work only if the device is on - and sometimes not even then (bug?). I guess the mechanism is implemented in software, so it can't function when it is off.
- otherwise, it doesn't know what it's connected to. Could be a computer in stand-by that didn't power off its USB ports or something. Your device concludes it may be unwise to start charging (could, for example, drain the other device's battery).
The cheap after-market chargers do not connect pin 4 to ground (pin 5), so your device doesn't charge. If you are really good with a soldering iron, try connecting pins 4 and 5 of the charger's USB connector, and you'll see that your device will start charging with it.
Cheers
tadzio
tadzio said:
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
Click to expand...
Click to collapse
Thank youu Tadzio,
but my PDA is DEAD !
I still don't try to charge the battery separetly.
The reason is that when i carried the PDA to service i leaved the PDA and Battery: i dont wanto to believe that service dont check the battery !??!?
However , i will try to charge the battery separetly and then i will know you the outcome.
Thanx and Cheers
Therock-htc
Hi guys,
my beloved qtek 9100 is having some weird behavior since last week: i let my battery drain to 9% and then recharged. The phone would not recharge it, showing a red led. After lurking and learning about this problem on those devices I made a "starter" with three 1.5v batteries and gave the battery the necessary tension to start recharge cycle.
I thought that would be the solution but no: the phone kept stopping recharging at 25% or, the next time, at 75% with no apparent reason. Then, i tried many solutions like directly charging the battery with a cut usb cable, with the stock charger, with powered on phone, powered off phone, etc. No clue.
What leaves me shocked is that the battery, even when at 75%, drops suddenly to 0% after enabling the radio module thus killing the device...
An important note: same behavior with two different batteries...
I'm going nuts...
Problem still unsolved. Today i left the device recharge at 100% (took about 3 hours), detached it and tried a rom downgrade. Obviously it died at 50% of rom upgrade procedure. Sweet...now it's almost bricked, bootloader screen and recovery procedure to be done
What could it be, an hardware failure?
Hi there, same problem here: I have the phone with two batteries, on half a year old, one brand new. The batteries DO charge on another phone, but after a regular charge is gone, my phone never gecharges the batteries. It might be the charger circuit? If not HW, is there any chnce to do some SW stuff?
Unfortunately this thing s just a brock now ...
Bye
mr.groovie
mr.groovie said:
Hi there, same problem here:[CUT]
mr.groovie
Click to expand...
Click to collapse
It's good to find someone with my very same problem...although i've got no solution, still!
Is there someone out there who knows how much would cost a fix and if it's an hw issue or not? Would it be possible to fix it via DIY?
Thanks in advance
Someone suggested me to test the current output on the main contacts to see if the device is actually supplying power to the battery.
So i plugged the wall-charger on the device, took a multimeter, checked the output: the device is supplying 3.5-3-7 volts. So, i suppose it is correctly charging. Why, then, after a turn-off / turn-on the charge level drops after showing as completed?
Could it be a sw problem, then?
USB voltage is 5v. If you are not getting 5v on the USB plug coming from that charger, then that is probably your problem. Have you tried using a USB cable to plug it into your PC to charge?
d0ug said:
USB voltage is 5v. If you are not getting 5v on the USB plug coming from that charger, then that is probably your problem. Have you tried using a USB cable to plug it into your PC to charge?
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Click to collapse
Thanks for the hint
I suppose the problem is another...in fact those 4 volts are coming from the battery itself. Pluggin in or out the power plug doesn't make any difference.
I tried taking out the battery and there's no power coming through the main contacts of the phone. Is this the right way to check or should i use some different method?
Thanks again
Last question: is there someone who could show me where the recharge circuit should be on the mainboard? Have you got any information about the ease of a diy repair and about the price / availability of the spare part?
Thanks in advance
spidernik84 said:
Last question: is there someone who could show me where the recharge circuit should be on the mainboard? Have you got any information about the ease of a diy repair and about the price / availability of the spare part?
Thanks in advance
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Click to collapse
Are you using the wall charger or with the PC. Cus you will get more power input from the Wall. As so i dont know the reg key off hand but if you change one thing you can make it so your phone does not charge off the PC. Maybe you have found a new one!
funman said:
Are you using the wall charger or with the PC. Cus you will get more power input from the Wall. As so i dont know the reg key off hand but if you change one thing you can make it so your phone does not charge off the PC. Maybe you have found a new one!
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Click to collapse
With both the wall charger and the pc usb plug. Checked the registry key and no way, it's ok.
It's really incredible, the total charge cycle takes a couple of hours, like if it were charging regularly, but after unplugging it goes down. It is like if the "carge counter" or similar records the charging, with the battery actually not receiving power.
did you solve your problem yet?
toanhung said:
did you solve your problem yet?
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Click to collapse
Hell...no!
Hi Guys
I have a problem with my TyTN at the moment.
My device is not charging.
Yesterday i put it in my Docking Station and wait a little time.
But Now the Tynt isnt charged.
I think ist a Problem with my TyTN Hardware.
I have all Power Supplys used they i have, but it doesent work.
Can you help me?
Its this a problem with the accu or a fuse on the circuit ?
Sorry for my broken english i hope you understand me.
Regards Patrik Laube
Hello,
first of all, try to soft reset the device.
If it fails, hard reset it.
If it doesn't work, go the service center.
Good luck
The above advice is fine. But you did not say if any of the LEDs are lit.
Do you get the red NO CHARGE LED?
Does your phone operate normally except for not charging?
Mike
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
I had a similar problem, which was sorted by a new rom, but I ascertained it was software problem when I realised it charged when powered off.
PatrikLaube said:
Hello
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
Have you an idea?
Thanks for yur help.
Regards Patrik
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Click to collapse
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
I'm having an issue along these lines, also.
My phone has been working fine untill the other night when I tried to charge it via the wall electrical outlet. It will not charge at all, the battery has been drained to nothing and I can't turn it on. The yellowish light doesn't turn on when I plug it in like it used to.
I don't know if this is a battery issue or an issue with the USB connection inside of the phone. On a side note, when it did have power and I tried to connect it to the USB via the PC; it didn't work. The phone was on, but the computer didn't even notice the phone was plugged in. That leads me to believe it would be a connection issue; but I'm not quite sure.
If anyone has anything they can add to this I would appreciate it, thank you.
P.S. Bringing it to a service center is a bit out of the question in the mean time seeing as it was bought on eBay and funds are limited for the time-being.
MiZi666 said:
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
Click to expand...
Click to collapse
Hello, I cannot find the "When Device is turned on, do not charge the battery when connected to the pc" in my device. My Rom is WM6.1 CE OS 5.2.20273 cooked by dvha79_ddt.
My HTC TyTN has the sample problem, but i can use the USB to charge normally. It cannot work using my AC adapter Only when the device is open...
About your Battery Issue.
I'll tell you exactly why ur phone isnt charging anymore... If you have been charging it alot on the USB or pretty much any!! charging on the USB u have killed ur battery, never charge your phone on the USB it kinda sucks they should make these phones able to be Sync'd thru USB without a battery cause these batteries should not be powered thru the USB over Time... from syncing to your pc will kill these batteries i have noticed that when u sync this Tytn Ithru USB and the device is at say 70% it charges up to 100% pretty fast i would recommand to you and anyone who reads this dont sync your TYTN or any HTCC phone for to long to the USB Cause it will Trash your batteries Life down the road... Hope this was HELPFUL.
Cheers
Paul
PatrikLaube said:
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!
does anyone has a solution to this ?
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
gypsygirl13 said:
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
Click to expand...
Click to collapse
Are you using an official 1000mA charger? (Not a 500mA one) 500mA ones work, but they are under-powered and can cause strange behaviour, like not charging whilst turned on or whilst on a call. Similar problems can be found with car-chargers that will not charge until the device is soft reset.
Mike
^no it's not the official charger, I have this usb wall charger called Power Juice (phone and mp3 charger).
Input Voltage: AC100-240V
Output Voltage: 5V
Output Current:1000mAh
Do you think it's because I'm not using the original charger?
fixed my charging problems
The boyfriend told me to try a new cable for my charger so he bought me a 5pin usb cable, tried it at home and it worked! I still need to turn off the screen sometimes but that's ok at least I don't have to turn off the phone anymore. Now my battery charges less than 3 hours.
Hold both SoftKeys and Then press the Power button
Or you can also hold both softkeys and then put your stylus into the reset hole.
answer why it does not charge through the usb
Sorry for the very very late response. Under electrical legislation all hand held electrical devices must be insulated and fused. Some of the chargers that you can purchase are sealed without fuse which indicates that the phone has a fuse contained within its circuitry (or there may be 2 fuses one in each device) .
The problem you have encountered is that you have connected your phone to a computer or mains supply to charge. There has been a surge in the electrical supply either on connection or by un-connecting from these supplies (e.g. connect to the computer as it is booting would see a 65w signal through the USB) and this more often than not blows the fuse which sits on the PCB (printed circuit board) just after the usb connection internally to the phone.
you can either have the fuse fixed for 20/25 gbp or you can purchase a new circuit board or you can use an external charger for the battery. As it is only the power input point that is faulty.
hope this helps
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
cyberdroxxx said:
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
Click to expand...
Click to collapse
Never tried stripping down a battery, some things... well, just don't seem worth it. However as a learning exercise it might be interesting. Without lots of testing on a good battery with a multimeter then I have no clue what the readings should be between all the contacts. (Now there's a little job for you) It is as likely the internal structure of the battery is screwed as it is to be a wiring problem.
If you solve it you can certainly report back here
Mike