Database Users

Wiz Won't Power

OK, I tried searching the forum for a similar post and didn't find anything but wanted to share a bit of heart-burn resolution after my Wizard ran completely down on power and would not charge back up. It would seem that once the Wiz is completely dead, you must use the AC Charger that came with the phone. I have had 3-4 RAZR's in the past and their charger works great when the Wiz still has power but they will not charge the phone when it is dead.
The only difference I see in the two chargers is that the HTC charger supplys 5.0V 1A of power unlike the Motorola charger only supplys 5.0V 550mA.
Hope this helps others.

Not only that, but if you leave your Wizard (my 8125) charging overnight with a normal Motorola power supply, it could also run down your battery to zero. The wizard charger supplies normal cell phones, so you either need to use the one that came with your device or make sure when you buy an additional one that it will supply the same level of power.
I thought I had a defective battery for a few days when I first got the device because I was using my Pebl charger and the same thing happened to me...

Thank you for this post....I thought I had finally loaded something on my phone that I couldn't recover from...lol.
Plixell

i hope you all are wrong.
my mda vario is totally dead. i tried a friend's battery and it powered up like normal. so i assumed a dead (not only empty) battery and ordered one from ebay (still waiting though).
unfortunately i have so many different chargers for usb that i don't know what the original one looks like. maybe someone could post a picture or tell me the exact type.
thanks. regards ize|man
ps. @mbn: your power goes down to zero with a different charger ATTACHED??? even if that provides lower ampere - how can it drain power from the device?
pps. i even tried my universal car charger (12V -> usb). afaik it provides 1A as well. but i can be wrong.

Just make sure the 12>usb supplies a 5v voltage, nothing more or else you would be one unhappy person.

izeman said:
i hope you all are wrong.
my mda vario is totally dead. i tried a friend's battery and it powered up like normal. so i assumed a dead (not only empty) battery and ordered one from ebay (still waiting though).
unfortunately i have so many different chargers for usb that i don't know what the original one looks like. maybe someone could post a picture or tell me the exact type.
thanks. regards ize|man
ps. @mbn: your power goes down to zero with a different charger ATTACHED??? even if that provides lower ampere - how can it drain power from the device?
pps. i even tried my universal car charger (12V -> usb). afaik it provides 1A as well. but i can be wrong.
Click to expand...
Click to collapse
Yes, i was using the iGO tip that I bought for a Motorola phone (A32, I believe), I left my 8125 plugged in (powered down) with that tip overnight in a hotel room and the next morning I woke up and it was completely drained to zero. However, a few other times it did not drain to zero. I thought I had a flaky battery so I ordered a replacement from eBay and the next week the same thing happened. I finally got smart and now I have the right tip (A53) and it works fine. The male part of the two iGO tips look exactly the same (A32 & A53) so I thought it would be the same power supply. Wrong!
What's stranger is that if your pda is on and you plug in a Motorola phone power supply and the battery is not close to zero, it DOES charge the battery. I think the key is not leaving it plugged in when it's powered down for many hours at a time. A full day out of the office without email has taught me 2 valuable lessons: always bring the right power supply and always carry a spare battery.

clemsyn said:
Just make sure the 12>usb supplies a 5v voltage, nothing more or else you would be one unhappy person.
Click to expand...
Click to collapse
sure
of course it supplies 5v as it's meant to be.
but that leaves me with my open question: what is printed on the original power supply so i can identify it? thx.
regards ize|man

I was told that the ic chip inside the MDA and Razr charger is different so using the razr charger might not be a good idea. As for the OEM charger, mind was made by Delta Electronics Inc. HTC P/N:79H00051-01M

i have the same problem now. the battery is completely drained, and i can't charge my phone now. i lost my original chaarger, and i've been using a USB cable to charge.

Same thing happened to me... while traveling no less!!! In my case, it was a Boxwave retractable charger: battery at zero, USB didn;t work...freaked me out.
Wenlez, you can either got to a Tmobile or Cingular store and get the RIGHT replacement charger, or get the correct iGO tip. You should be OK.

Repair a Hermes

All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep

hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike

mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
It blacks out as soon as I connect it to my activesync via USB....
Is it a short circuit?
Or something else?
Cheers,
Hellejoep

mikechannon said:
Can you say a bit more on "fail when it gets colder...."
I ask because soon maybe tonight I'm going to make a post on the charging and Red light problem but I'm just wondering exactly what you mean by "fail"
Cheers
Mike
Click to expand...
Click to collapse
I would like to add something, may be you already know, to red led knowledge. I have a car charger (just plain chinese USB charger with usb cable) When I connect my HERMES I could have 3 conditions: orange (charging) Nothing (not charging) or RED (?). If I soft reset, with charger connected, I ALWAYS have orange, after Windows Mobile screen, But if I disconnect and reconect I have ALWAYS No Light

connecting hermes to charger without battery also enables red light.

Charging Problems - Red Light of Death (RLOD)
Battery Charging Problems, in particular the RLOD so called because the phone refuses to charge and the red LED shows, indicating that the battery is NOT charging.
Background
Problems with charging are not HTC or Windows Mobile specific. Similar if not identical problems are reported across many models and platforms. The issues centre around the state of charge of the battery and the interpretive circuitry in the device and charger. Typically a device will show a Red light rather than an Amber charging light. (NB: RED LED always shows when battery is absent or fails to charge). see also http://forum.xda-developers.com/showpost.php?p=1076879&postcount=28
Getting the battery to start charging once this light is shown is not always straightforward and is as unpredictable and temperamental as priming a water pump (those that have done this will know what is meant). In other words, and to put it crudely, you need to kick start the system. Unfortunately those that have managed to do this have usually tried lots of things before it starts working again. This makes it hard to be absolutely certain about the solution other than perhaps the last 4 or 5 actions taken.
Those that have managed to recommence charging have not reported that the problem recurs on a frequent basis. (possible exception of in-car charging issue). This issue requires patience and time, (time maybe critical, it is possible the issue would resolve itself perhaps as charges dissipate within battery and circuitry involved). However the following points seem probable solutions and were thought to work by some who resolved the problem.
Failure to Charge (Red LED Lit when charger connected)
Causes of this problem are unclear, but in practical terms events leading up to this issue have included:
1
Leaving the phone on charge overnight (possibly but not necessarily with certain programmes or connections running) It seems a fault occurs in the charging system, which causes the battery charge to drain rather than increase. Resulting battery charge is very low. (Another Blog will be added concerning an Active Sync issue which can cause the battery to drain over-night through repeated connection attempts)
2
Through heavy use or not re-charging often enough so that the battery is permitted to reach a sub 10% charge (not precisely known but likely to be very low)
Possible Solutions:
A
1.) Remove battery
2.) Connect the phone to the charger or USB
3.) Insert the battery while connected to charger
4.) Red light should turn Amber
5.) Soft Reset
If this does not work immediately it is suggested that the battery be removed from the phone for around 1 hour and the above steps repeated.
OR
B
It has been found with some phones charging can be re-started by:
1 ) Remove battery
2 ) Connect charger (Optional. I would try this potential solution without the charger connected the first time I try this. If it fails to work then I would repeat the steps with the charger connected)
3 ) Holding the battery, line it up wiith the phone's battery contacts.
4 ) Move the battery rapidly on and off the contacts
6 ) Repeat the above until the Amber charging light comes on. So after perhaps connecting/disconnecting 20 times, insert the battery properly and give it a few seconds to see if the LED turns Amber.
7.) Soft Reset
NB: I have seen two reports where those attempting this report a fairly loud "pop" sound following which the phone began to charge. However in one case the person reported that they then had subsequent problems of signal reception on the phone and thought the popping sound may have been related to this.
OR
C
If your problems remain after trying this a few times you could always try the following to manually charge the battery a little (enough to let the phone charger circuit detect the battery is present when you put it back in)
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.It may be worth repeating this a few times if not successful on the first try.
The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the phone battery! Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.If the problem persists:The final resort - a new battery.
Mike
╤

Very good article Mike, I linked it on the Hermes problems wiki page

i just want to add my 2 cents to this, there was an earlier post on here that mentioned the car charger deal where it wont charge unless you turn the phone off, plug it in, then turn the phone.. right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay, i have opened the cradle and there isnt anything different, its a straight usb connection, hmm except now that i think about it there is a blue LED, but it shouldnt be drawing enough current to cause this. Also i have a motorola charger in my office that i used with my wizard (i believe output is slightly different, if i remember correctly its a .5 amp where as the HTC charger is 1 amp) but it also behaves in the same manner... the only 2 methods that work constantly and consistantly of plugging in without turning off is either the factory charger, or a regular usb cable on the pc..
just seems weird since all of these problematic situations worked fine on the wizard and i believe they both have the power requirements...
let me toss another idea in the fire here on this, something that just occured to me... i wonder if this somehow could be related to the factory installed driver for this. what made me think of this is how the battery meter only goes by 10%.. could this funky driver be the source of the problem?

shogunmark said:
right now i am on my 2nd 8525 and it has done this, but its not only the car charger (cheap belkin car charger) but it sometimes does this with usb cradle i got from ebay
Click to expand...
Click to collapse
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel

pof said:
Very good article Mike, I linked it on the Hermes problems wiki page
Click to expand...
Click to collapse
Cheers pof.
Some of the type sizes are a bit strange (but readable!) serves me right for copying and pasting from Word formatting!
Tadzio's link is good/informative and I edited in a link to it in my post - though it's on this page anyway.
Mike

tadzio said:
If your cradle is not connected to your PC, or if your PC is off while you see the behaviour you described, then the likely reason is that pin 4 of the Mini USB connector isn't grounded on both your car charger and cradle. See here for more details.
Cheers
Daniel
Click to expand...
Click to collapse
cradle is connected to pc at all times, and i will deal with the car charger for now cause my HTC one should be arriving any week now, but thanks for the tip!

8525 (hermes) Charging may be voltage sensitive
I have noticed with my new 8525 (USA Cingular model of phone) that it came with a 5.5V charger. Whenever I connect to a 5.0 V USB source charging the phone is very "iffy". Given that the standard for USB is 5.0 V (4.75 - 5.25) there is a problem with the design. My question for the HTC crowd is can this be fixed via a ROM change or are we stuck with a bad design?

hellejoep said:
All,
I'm looking for a company which is able to clean and repair my HERM300 device.
It got wet and now when I want to charge it the led turns red.....
When I leave my device on a warm radiator it works and I can use the device...
But it seems to fail when it gets colder....
Any suggestions?
Cheers and thanks,
Hellejoep
Click to expand...
Click to collapse
http://www.america.htc.com/support/service-repairs.html
Since you got it wet, it is most likely not covered by the warranty, these and the numbers for out of warranty repair if you live in the U.S. I know that for cingular, you have to ship it to them yourself, and they will charge you a $28 diagnostic fee, before telling you how much is costs to fix the problem (if they even can)

heh here almost the same, providers are charging ~$29.5 USD as diagnostic fee but they are more polite, they first tell estimated costs, and only ask for the sum if you (usually) don't order the repair but need back your phone
Hellejoep:
if you are willing to send it abroad (inside EU) and you are either not need "overnight return" or such nonsense or cover the extra costs such operations really need, you may contact me. no diagnostics fee or anything such (though you will have a small loss.
about the charging problem:
the same issue occurs also in Wizard/Prophet, and Charmer (compactII) as well. though not in Magician, even so that they share the exactly same battery.
I believe it must have something to do with the charging controller. I don't have a disassembled unit at home with me now, but I suppose it should be a crap companion chip from Texas, to be interfaced with the ever-worst TI OMAP platform
(sorry, no hard feelings, pals, but someone using such one as an actual everyday phone must have some sorta mental problem )

strange battery issue
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?

Herm200/tytn problems
hi to all,
i read most of your post on possible problems with this PDA (HERM200/HTC TYTN).
i'll try to spent some few words to explain the story around my pda.
i live in italy and i bought the TYTN on december 2006 and for 6 months with his software problems i used it day by day in my business activity, untill one day, it falled down the ground from my and with all the leather cover (bundled with the pda, an hard black belt cover); then i took it and picked up a telephone number from my addres book and then putted it in charge for all the night; when, late in the morning, i took it, i noted that there was still the red light of the battery indicator and then PDA didn't turned on.
i tried to make soft/hard reset but nothing.
I carried to the italian warranty service of HTC and after 7 days they deliver to me the PDA in the same state that i carried; on the technical report there was: pcb damaged, battery connector pinouts damaged, pda not Repairable - out of warranty.
i thought: "i have had a lot of care for this PDA that still look like as new one"
and now i have a 700€ of unusefull PDA.
Last day i finally decided to open my PDA to find broken pieces and more.... but nothing.... i observed really well: NOTHING of wrong.
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Thank you in advance for your attention and patience.
ps: sorry for my english, i hope it will be comprehensive.

therock-htc said:
Now i will to know if somebody of you, can suggest me something to revive my PDA or suggest me any service center (affidable) in europe (not like the italian one) where to send it for maintenance: I DONT WANT TO THROW OUT MY PDA!
Click to expand...
Click to collapse
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio

elehcimo said:
Hi all,
I've a similar issue with any charger.
It happened first with car charger (one cradle with an usb output): sometimes it charged, most of all it charged only when power was off.
Now I cannot charge with any method. (those described here: battery charging problems)
Usb cable (it's not original), original power supply, even with the y cable.
When i try to charge, it drain battery (i tried with a new one) and amber led blinks slowly instead to be firmly light.
There's anything I can do?
It's a SPV M3100 buyed two months ago on ebay.
I tried also with two roms WM6 official release ITA ver and Schap's 3.54b ITA ROM WM6
radio 1.48
Any suggestions?
Click to expand...
Click to collapse
Hello!
I had also a battery charging problems with my MDA Vario II (TyTN; Hermes; HERM300):
1. Charging from the AC mains supply with the original miniUSB 5V charger: no problems.
2. Charging in the car with the non-original car lighter miniUSB 5V charger: it was charged only when the phone was OFF; no charging when the phone was ON.
3. Charging with the USB-miniUSB 5V cable connected to the notebook: it is charging only when the phone is OFF; no charging when the phone is ON.
So I asked myself: what is the difference between all these three cases? They are all miniUSB 5V power sources... And I found out an answer: It should be a matter of the USB current amperage.
Original AC miniUSB 5V charger delivered with the phone is 5V/ 1A. When I have bought the car 5V miniUSB charger with the 1A (one amper) amperage - there is no problem with car battery charging anymore... ;-) The phone is charged either way: ON or OFF.
But is it possible to charge the battery correctly from the notebook? I think not, because I have no influence on the current value from the 5V notebook USB.
Previously I had MDA Vario (Wizard): in this phone there were no battery charging problems... I wonder why the are some with the Hermes...
Take care,
Przemo

Przemo_55 said:
And I found out an answer: It should be a matter of the USB current amperage.
Click to expand...
Click to collapse
This is not correct. The problem is well understood and has been discussed several times.
The key is that your device tries to sense what it is connected to:
- if there is USB data traffic, it concludes that it is connected to a computer. It will then negotiate the current (power) it can draw from the USB port with that computer.
- otherwise, your device checks if pin 4 of the connector is pulled to ground. If yes, it concludes that is is connected to a dedicated USB charger, and starts charging, consuming as much power as it needs. This mechanism seems to work only if the device is on - and sometimes not even then (bug?). I guess the mechanism is implemented in software, so it can't function when it is off.
- otherwise, it doesn't know what it's connected to. Could be a computer in stand-by that didn't power off its USB ports or something. Your device concludes it may be unwise to start charging (could, for example, drain the other device's battery).
The cheap after-market chargers do not connect pin 4 to ground (pin 5), so your device doesn't charge. If you are really good with a soldering iron, try connecting pins 4 and 5 of the charger's USB connector, and you'll see that your device will start charging with it.
Cheers
tadzio

tadzio said:
If I understood you correctly, your TyTN still works - it just cannot charge the battery, right?
Then, probably one of the cheapest (although not perfect) solutions is to get a cradle that can charge a battery outside the TyTN (like this one on eBay). You will have to power down your TyTN, remove the battery and put it in the cradle every other night or so, so it's not very convenient. But it's cheap. Maybe you'll want to keep this as "plan B" in your mind while you look for a more perfect solution.
Cheers
tadzio
Click to expand...
Click to collapse
Thank youu Tadzio,
but my PDA is DEAD !
I still don't try to charge the battery separetly.
The reason is that when i carried the PDA to service i leaved the PDA and Battery: i dont wanto to believe that service dont check the battery !??!?
However , i will try to charge the battery separetly and then i will know you the outcome.
Thanx and Cheers
Therock-htc

Orange/Red Light

Hi,
Wondered if anyone can help me out. I have an XDA Mini S, not been used for a while but now I've tried to use it again and I cannot get it to charge. Sometimes orange light comes on and it looks like its charging but then light starts flashing orange or goes out, device won't stay on more than a few seconds. Also sometimes get red light flashing or constant, anyone seen this??
Thanks.

mrhaddock said:
Hi,
Wondered if anyone can help me out. I have an XDA Mini S, not been used for a while but now I've tried to use it again and I cannot get it to charge. Sometimes orange light comes on and it looks like its charging but then light starts flashing orange or goes out, device won't stay on more than a few seconds. Also sometimes get red light flashing or constant, anyone seen this??
Thanks.
Click to expand...
Click to collapse
battery is dead, get a new one...

It could be that the battery is too dead to get it to boot into windows. I've noticed on my G4 Qtek 9100 Wizard, that if i kill the battery all the way i cannot get it to charge what so ever.
It seems as if the charging circuit will not function unless the device is booted up. I can put the battery into a standalone charger to charge it up a bit, then put it into the Wizard and then it will charge the rest of the way after is has booted into windows.
I made a post previously about this, and got one reply which did not help, as a registry change has no function if the device cannot even turn on to begin with
http://forum.xda-developers.com/showthread.php?t=290370

d0ug said:
It could be that the battery is too dead to get it to boot into windows. I've noticed on my G4 Qtek 9100 Wizard, that if i kill the battery all the way i cannot get it to charge what so ever.
It seems as if the charging circuit will not function unless the device is booted up. I can put the battery into a standalone charger to charge it up a bit, then put it into the Wizard and then it will charge the rest of the way after is has booted into windows.
I made a post previously about this, and got one reply which did not help, as a registry change has no function if the device cannot even turn on to begin with
http://forum.xda-developers.com/showthread.php?t=290370
Click to expand...
Click to collapse
Are you plugging it in with the wall charger? If so maybe the battery is dead?
Doug: The Wizard can not be charged (except by the wall charger or some other method) unless the battery still has juice. It requires extra power to jump start the battery. This is documented in the manual and in lots of places on this board...

frazell said:
Are you plugging it in with the wall charger? If so maybe the battery is dead?
Doug: The Wizard can not be charged (except by the wall charger or some other method) unless the battery still has juice. It requires extra power to jump start the battery. This is documented in the manual and in lots of places on this board...
Click to expand...
Click to collapse
Thanks, I did not know this was an offically known thing. It's unusual from any other standard cell phone or PDA i have owned in the past.
With them I did not need to worry about the battery running down to 0. If it did, I could just plug the phone or PDA in and they would charge, after they had charged for 10min or so there would be enough charge to turn the device on. I perfer to run my battery down to 30-25% before charging again, due to the limit on charge cycles that Lithim-Ion batteries have. Although sometimes i just forget to charge it
Those charge cycles are the reason alot of people kill the capacity of their laptop/phone battery in a few months. They constantly plug and unplug from their AC adapter. Each plugin initiates another charge, even if its just a small top off charge.

Finally got a new battery and still no joy, when i plug charger into phone i get orange light as if its charging but after about 20 seconds the orange light starts flashing (not a missed call/message as phone has been flashed and no sim card in). Do you think the charging circuit could be broken?

hi,
don't know if this is of any use but heres video of problem.
thanks

mrhaddock said:
hi,
don't know if this is of any use but heres video of problem.
thanks
Click to expand...
Click to collapse
Interesting... hmm. Have you tried charging the battery(ies) in a different phone? (eg. a friend's, service provider's store?, etc?) Have you tried a different charger? USB-comp, wall, auto?
--M

Tried a few different chargers, usb cable and car, none of these work, unit worked with new battery but must have been charge present when battery first delivered. Incidently all chargers used do charge my xda orbit so i know they work.

mrhaddock said:
Tried a few different chargers, usb cable and car, none of these work, unit worked with new battery but must have been charge present when battery first delivered. Incidently all chargers used do charge my xda orbit so i know they work.
Click to expand...
Click to collapse
Warrantee service perhaps?
--M

Run out unfortunateley, probably not worth fixing.

mrhaddock said:
Run out unfortunateley, probably not worth fixing.
Click to expand...
Click to collapse
Bummer. Part it out?
--M

Wizard not powering on or charging

Hey folks,
I've been given a Wizard that isn't working, but I get to keep it if I can fix it . Just now the the problem is that it won't power on and I can't get it to charge. I don't have any of it's 'original' accessories (eg USB cable and charger). The USB cable I have is a 5-pin, which I believe is the correct one for this phone, but plugging it into my computer's USB port isn't having any effect, ie it isn't charging the phone. I have the charger for a Motorola Razr which has the same connector to plug into the phone, but when I try to charge it with this nothing is happening. I don't know if the phone is a G3 or a G4 and I don't know how to tell which it is. Can anyone give me some help here?

hellsgate said:
Hey folks,
I've been given a Wizard that isn't working, but I get to keep it if I can fix it . Just now the the problem is that it won't power on and I can't get it to charge. I don't have any of it's 'original' accessories (eg USB cable and charger). The USB cable I have is a 5-pin, which I believe is the correct one for this phone, but plugging it into my computer's USB port isn't having any effect, ie it isn't charging the phone. I have the charger for a Motorola Razr which has the same connector to plug into the phone, but when I try to charge it with this nothing is happening. I don't know if the phone is a G3 or a G4 and I don't know how to tell which it is. Can anyone give me some help here?
Click to expand...
Click to collapse
As the battery is fully discharged and dead,It won't charge through usb cable with pc,as it only provides a charge of 0.5 amp,it'll also not charge with a Motorolla charger,it can only be charged through a wall charger which is capable of giving output charge of 1.0 amp or you can try a 'Jump' start the battery.But if the battery is faulty,it won't charge at all,you'll have to get a new battery.

Thanks for the reply zabardast.
How would I go about jump starting the battery? I'd like to try it before I go out and buy a new one.

hellsgate said:
Thanks for the reply zabardast.
How would I go about jump starting the battery? I'd like to try it before I go out and buy a new one.
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How to 'Jump start',read my post in this thread,hope you get it right and working.
http://forum.xda-developers.com/showthread.php?t=374108

if you're good with electricity and have a DMM or Fluke you can also check the resistance on the battery and use a steadysize capacitor to try and jump it. it might burn the battery but it doesn't work anyways so you don't have much to lose.
the capacitor size can be calculated using:
C(capacity) = 1/wR - where w is the network frequency.. wherever you live. (should be easy to find it. usually 50hz) and R is the value you see on the DMM.
buy that capacitor and charge it using either an AC source or another wizard battery (fully charged) even tho i doubt it would have enough power to charge the capacitor... and then you can jump your battery. an AC source would be a great option since you can set the frequency to the exact network frequency in your house.
Hope it helps..

Iv'e actually had similar problems, and I've oddly enough found that if I used the car charger it would turn it right on. I went to EVERY Cing/AT&T, T-Mobile store and used every charger and nothing. I work for Asurion so I see this happen all the time, Im wondering if I just replace the battery with the High-Capacity type if this problem will be over.
Also just a side not, but it only seems to happen when I leave it off the charger and it shuts off by itself

yep
i had the same problem. and as of today just bought a new battery! my love is fine and alive again!!! the battery is only around 10.00 and is well worth the money to have my babe back! do the same man! you WON'T be sorry ... and it's worth 10.00 not to have to mess with tryin to jump it.

HD2 Died - Power Problem

Thats right.. last night i left my Leo charging, today when i woke up i noticed that the battery level was very low so.. i unplugged it and plugged it again, noticed that the orange led wasnt lighting up, neither was the phone charging.
The phone gets very very very hot when plugged to charger or USB port on my computer and does not charge at all.
Tried it all, left it all day long with the battery out of the phone, tried charging without it in.. and nothing..it just gets very hot where the connectors (pins) make contact with the battery.
Now im trying to charge the battery on a cradle to flash it with stock rom and SPL to get it to warranty..
Any of you guys has any thoughts?

I see i posted in the wrong section.
Thank u mod

Do you always charge via usb into pc? Is your cradle plugged into the wall or pc? I don't know if you have done this, probably so, but check in windows settings->system->Power and inside the battery tab see if the "When phone is on, do not charge the battery when connected to a PC" is checked.

Sean3 said:
Do you always charge via usb into pc? Is your cradle plugged into the wall or pc? I don't know if you have done this, probably so, but check in windows settings->system->Power and inside the battery tab see if the "When phone is on, do not charge the battery when connected to a PC."
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Yeah.. it crossed my mind to check for it, and that option is unchecked.
Though the charging "orange" led doesnt turn on even if the phone is off.
I usually charge it via usb->pc, allthough i tested with the wall charger and nothing.
I suspect it must have been a power surge that burnt in some way the PBC of the "charging module..thing"
Thanks for the suggestion

i'd check that none of the pins for the battery are in contact with each other if there is heat in that area.

Ok, I'm assuming then that the phone works, but just has low battery at the moment. If that's the case then it doesn't appear to be the battery or the leads. Any chance it's the cable? That of course assumes your using the same one with the cradle. I ask because my device didn't come with a wall charger, just a usb cable so I had to get a few extra plus a wall plug-in with a usb port.

Jack E said:
i'd check that none of the pins for the battery are in contact with each other if there is heat in that area.
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Yep already checked it..although if it was something wrong with the pins the phone wouldnt turn on.. i dunno

Sean3 said:
Ok, I'm assuming then that the phone works, but just has low battery at the moment. If that's the case then it doesn't appear to be the battery or the leads. Any chance it's the cable? That of course assumes your using the same one with the cradle. I ask because my device didn't come with a wall charger, just a usb cable so I had to get a few extra plus a wall plug-in with a usb port.
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I have a car charger also.. and nothing.
Your leo didnt came with a wall charger?

BillReed said:
I have a car charger also.. and nothing.
Your leo didnt came with a wall charger?
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Weird, but unfortunately it didn't. I think being in the US and getting the device from Telstra in Australia may be why I didn't. Well, if it is a hardware problem and you can't get it to charge from the device, I believe you can get a cradle that will allow you to charge the battery independant of the phone. I know it's not the best option on the planet, but it would get your battery where it needs to be to flash and confirm whether or not it's a charging issue with the battery itself.
Come to think of it, this did happen to me several weeks ago. I plugged the phone in before bed as usual and noticed the charging light didn't go on and the battery drained overnight from about 60% to 15%, which it shouldn't have done. Not in standby at least. Soft-reset the next day fixed it. It hasn't done it since. I was installing a bunch of things that evening, which may have been what did it.

I had a same problem with my hd2 and by some miracle and few days of pain
it workd again...and it workd about 5 days and same thing happend al over again...and I think I have solution!
It may be stupid but it work for me...
try to connect your hd2 to charger but without battery and then insert the battery and it should start up your phone and charging...
I apologizes for my poor english

mikelebrat said:
I had a same problem with my hd2 and by some miracle and few days of pain
it workd again...and it workd about 5 days and same thing happend al over again...and I think I have solution!
It may be stupid but it work for me...
try to connect your hd2 to charger but without battery and then insert the battery and it should start up your phone and charging...
I apologizes for my poor english
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Click to collapse
I'll try that when i arrive home..