Sprint Network Issues?? - Mogul, XV6800 General

I just want to verify it's not me - Is anyone having troubles surfing via the mogul or tethering? I can only resolve google.com and some shoutcast stations.
Coodaddy

I am also having trouble while surfing. I thought it was something wrong with my phone, but i guess im not the only one

No problems noted here...
Philadelphia, PA

none here either (Bayamon, PR). have you called Sprint yet?

Me too in Chicago. Since mid afternoon yesterday. Spend 40 minutes on hold waiting for Sprint TS and was "disconnected"

ok,
it looks like it's clearing up now. I did call Sprint and they denied anything being wrong, but obviously they found something and fixed it. I know I'm not the only one that had trouble. Quite a few fellas over at the 'other' site had the same issues.
Coodaddy

eieio- said:
Me too in Chicago. Since mid afternoon yesterday. Spend 40 minutes on hold waiting for Sprint TS and was "disconnected"
Click to expand...
Click to collapse
If you're paying for minutes then I'd call them back and see if they'll credit the minutes back to you. A friend of mine who is a Sprint customer had to wait as long as you did and then was "disconnected" also. He called back, waited an hour and then got his minutes back.
Just a thought.

was having trouble yesterday, but was working fine this afternoon (chicago area)
i was able to get aroudn the problem yesterday by using a different DNS server, it was probably just a cache update, it happens on all ISPs from time to time

that happens from time to time for me. I have to clear the broswer memory and temp files. Reset broswer and it works fine.

Related

data connection without service?

greetings. Last week my wife had gotten a treo 800w to replace a mogul she had. Yesterday, i noticed the old deactivated mogul had received outlook emails. After messing around with it for a little while, i found out that it's receiving data. i can use pie, opera mini, google maps, etc. It wont make or receive phone calls and cant send emails or texts. Im nowhere near a wifi hot spot or router, so im not getting data that way. The weird thing is, the internet hadnt worked for the 6 days after removing the sprint service. But, for some reason, it started working yesterday. Has anyone ever heard of this happening before? will i get charged extra data fees from sprint? oh yeah, the phone had been soft reset a few tmes, and had the battery removed after it was deactivated. I was just hoping someone could maybe explain why this is happening and if ill be charged extra because of it. thx dschoenike
It will probably only work as long as the currently active phone is on the same tower as the mogul, once the other phone switches to a different tower the mogul should stop working until the other phone comes back into range.
BTC
thanks for the reply. sorry for my ignorance, but does that mean as long as both phones are relatively close to eachother receiving a signal from the same tower, it'll work? And once they're separated by a long distance, and going off of 2 different sprint towers, it'll stop working? i wonder how far sprint towers are away from one another. my wife and i work about 40 miles away from each other.
I don't honestly know, but I would bet 5-10 miles, maybe a bit more, depends on the height of the tower and how much power they are pushing.
I'm basing my info on my previous post from something I just read on HowardForums. In his case when his wife was to far away it stopped working. Someone else acknowledged it was a known issue, and that cell-phone companies are just to lazy to shut off the data. It will show up as billed on her plan, tho if she has unlimited, it shouldn't be a problem, tho I suppose if they were both accessing data at the same time, your carrier might get a little suspicious.
If her new phone doesn't have data, I would not use the old phone, as you will get billed pay as you go on the data.
BTC
shes got unlimited data on her new phone, so im thinking it wont be an issue. guess ill just enjoy it while it lasts. thank for the replies.

Tmo: Anyone else in L.A. have no service?

I noticed it yesterday at about 6pm and it's now about 12pm noon the next day and I've had "no service" this whole time. I've read a few reports around the web of outage in california but it seems hard to believe it would last this long with a big fuss on the internet. My phone was working perfectly fine before and I didn't make any changes to it recently either.
Perhaps my sim card went bad? It's not telling me anything about a bad sim though, and I can still use data over wifi.
Turns out I had a bad sim card, Tmo replaced it free and now my phone is working fine.
On a side note, the Tmo guy was asking me questions about Cyanogen rom for about 10 minutes, but he says he's too scared to try it himself.

No service all of a sudden

So last night I noticed my phone had no signal, thinking it was a tower issue I waited till morning, nope. I've tried a reboot, reset, installing a different rom, prl update... nothing is working. I didn't change any settings or download anything last night either. What would cause this????
Have you tried going into range of another tower? Your local tower may be down, it happens.
no not yet, how far on average do you think they separate towers?
This will give you an idea of how far apart Sprint cell towers are, at least in my area.
http://maps.google.com/maps?f=q&sou...-88.21968&sspn=0.007664,0.013797&ie=UTF8&z=11
I got the data from an app I had on my old BlackBerry.
I'm sure this is not the problem but I had the same problem a while ago then realized I forgot to pay my bill...lol
i actually had a similar problem. it ws fine last night but then this morning i had no bars and data read "1x" instead of "Ev". it was like this all morning but it just started working like normal about 5 minutes ago. so i guess it was just a tower messed up here or something
Papa Smurf151 said:
I'm sure this is not the problem but I had the same problem a while ago then realized I forgot to pay my bill...lol
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Click to collapse
Fail. LOL
Well, at least you figured it out.
Got my phone working. Turns out my prl file was bad, I tried to do an OTA update before but it would just give me an error. So I started looking around and found there was a prl update back on 7-13, I downloaded it and did a manuel update. Service came right back. BTW thanks for the suggestions.

Getting message failed but message keeps sending [asop mms / airrave]

So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
werkem said:
So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
Click to expand...
Click to collapse
I had the same thing happen the other day. I'm running Fresh 3.2, Handcent and I have an Airave. I think the Airave is the problem.
Yah I have the same exact problem....I have the new airvana airave....
This doesn't happen all the time...its just sometimes....although I cant pinpoint how or when it happens...
Its happening right now though...which sucks...
Same here, Sprint AirAve, Failed messages etc.
What to do??
Ok, I just called airave support and they ran me through the basic tests like testing my broadband connection and resetting my airave device. I've done this before so I'm pretty damn sure this wont help.
They did mention for the about two weeks Sprint has had a lot of airave outages and that Sprint is working on fixing it.
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
I have also had this happen to me several times and I am totally stock. So if anyone gets an answer, let us all know. Thanks.
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
bignibb said:
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Ok, but an average text message is not 2mb....
Ok, so they call back to get it fixed today....now when I turn on my Airvana unit and let it initialize the mobile light blinks amber, and the gps light blinks green as if it cant get a gps lock.
The tech support specialist again mentioned there was an airave outage.
There are also a few people on the sprint.com community site that are experiencing the same issues.... although I'm not sure if they are using evos or some other phone.
DarkManX4lf said:
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
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Click to collapse
I've got an airave (newest model) unit with 2 EVOs in the home. My girlfriend constantly experiences this and she is running bone stock. I've got a stock rom rooted and have never experienced this problem. We've narrowed it down to the airave - she also has issues were sometimes an incoming call will not receive on her phone if she is already on it (call waiting).
Seems to me like these airave unit are having lots of problems... I ended up disconnecting mine and both phones act normal.
Ever since I got the NEW airvana this started happening to me, it only happens when im sending multiple sms to one person or multiple people. Says it cant send, but person im sending to says they get that message that isnt being sent like 20-100 times, the quick fix is a reboot of the phone. I got sick of it and last week called airave support and they opened a ticket which was monday last week. Called back thursday night b/c the modem light wont stop blinking and they told me there was a national outage on the new airvanas so she said by the next day everything should be resolved even the issue with the sms not sending.
Today is sunday and im not getting the issue anymore but i will keep texting heavy and see whats going on. although I gotta say sprint did give me a good return on my bill for this
Ok, I called airave tech support again and they said that the outage in my area should be fixed by 12am tomorrow....so I'll wait till tomorrow morning and see if it works again.
Ok, well the blinking amber "mobile" light is now a solid green....which I guess means the device is working....but when my EVO is connected and I try to make a phone call out it gives me the message "if you would like to make a collect call....." and if I try to send a text it just fails.
I called up Sprint again, they make me run through more tests with my phone...even one weird one where I had to disconnect the battery and hold the phone and the battery right next to the airave.....not sure what effect this has to fixing anything....but w/e I had spare time to waste . They did mention again that there was an airave outage. They tell me to reboot the airave and to let it sit for 2-4 hours since its going to re-provision....so thats what I am waiting for now.
idk, if this is related, but I have the same issue with sending texts in google voice. Although for me, I have the issue randomly when connected to a regular cell tower.
Ok another update....its really the same as my previous update.
So bascally the sprint tech never called me bac....so I called them back and got a different rep....the new rep goes through the same steps to get everything to work but still no luck. I still get the same error when I make a phone call. She did mention that there is a nationwide outage with voice calls with the airave and that 50% of customers are not able to make voice calls.
I am now using a samsung epic and I'm still having problems. So its not the evo or the epic with the issue, it has to be my number and/or (most likely) the airave and its service.
The funny thing is I have another line with a samsung a900 phone and I can make calls with that phone without any issues through the airave.
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
DarkManX4lf said:
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
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Click to collapse
I am also having loads of Airave (Airvana model) issues, on all 4 lines in my house... failed texts.. and calls.. etc.. I usually keep it unplugged now, and turn it on once a week to see if the issues have been fixed... Sux because when it works, it works AWESOME... But I have lots of friends and family who have gotten 20 or 30 texts from me at once.. It kinda makes me giggle, but it would suck if they were paying for them..
I also am expirencing the same problems as you all on brand new the new model (airvana?) its really annoying!
Running: GM6 final, nightlys, and Fresh seems to happen on all of them
I made numerous calls to airave tech and made like 4 tickets with them. Finally an engineer called me and asked me specifically when I'm getting the issue and what is the issue. I explained and for some reason these last week or so all my texts have been going thru smooth and no error clause codes, or unable to send message errors of any sort. I'm hoping they fixed the issue, I advise everyone that is having this issue to call them and attack them with phone calls.
Here's the direct number to airave support: 866-556-7310 call them and attack people its the only way they will fix it
Tapatalk'd on Evo

Nexus 4 wont make calls

My Nexus 4 has been going in and out of service since Thursday. I'm not sure if it's the cell towers by my house or what.
The phone says I have full H service but whenever I try and make a phone call the call is automatically dropped and whenever I try to surf the web nothing loads.
My phone isn't rooted, any advice would be awesome.
austinlblanton said:
My Nexus 4 has been going in and out of service since Thursday. I'm not sure if it's the cell towers by my house or what.
The phone says I have full H service but whenever I try and make a phone call the call is automatically dropped and whenever I try to surf the web nothing loads.
My phone isn't rooted, any advice would be awesome.
Click to expand...
Click to collapse
power off your phone for 3 minutes. power it back on and itll reregister with the network. hopefully thatll fix it.
simms22 said:
power off your phone for 3 minutes. power it back on and itll reregister with the network. hopefully thatll fix it.
Click to expand...
Click to collapse
I did this and it worked just fine but when I woke up this morning it was having the same problem again. I turned off the phone for 3 minutes again and it started working again. I don't want to have to go through this every day I want to use my phone. I'm thinking about going to the t mobile store later this afternoon and talking to them about it.
The problem seems to only happen within a mile of my house. I've never had this problem before until last Thursday.

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